Operating system: Windows
Category: Pharmacy management system
CRM for SPA salon
CRM for SPA salon
CRM for a SPA salon is a program in which clients are managed. They are very important for each salon, because the income and further development of the center depend on them.
How to choose a CRM for a SPA salon? You need to study existing offers and compare their capabilities with your needs. We would like to introduce you to a modern CRM developed by USU.
Program for SPA center
The program for the SPA center from USU helps to effectively manage various processes. CRM functions will allow you to build work with each client as effectively as possible. The system can reflect all the client's characteristics. For example, what services he uses, how often he visits the salon, at what time, and so on.
Detailed information will be useful when contacting the visitor, as well as to stimulate his demand for services. Also, if for some reason the administrator quits and a newcomer takes his place, it will be easy for him to work with clients, because the information is very detailed entered into the program for the SPA center.
SPA salon management
SPA salon management can include various components, one of them is the management of appointments and bookings. In this case, it is possible to provide both online appointments (with integration with the salon website) or in the usual way. The administrator can easily compare various components of the processes: appointment time, staff availability, room availability, etc.
To avoid long queues or, on the contrary, downtime in business, you can use automatic reminders of visits via SMS, email, Viber or voice calls through the program. You will be able to make changes and cancel appointments, quickly reschedule the time, and so on. This will help optimize business.
SPA salon management includes managing the employee calendar. This includes: staff work schedule, assigning employees to procedures, accounting for working hours and shifts. You can even use CRM functions and prescribe what types of services and who should provide to a particular client.
Automation of SPA salon
Automation of a SPA salon will help you optimize the work of the entire institution. You can automate a separate area or take a comprehensive approach to managing the center.
Automation of a SPA salon involves effective database management. For example: storing visit history, customer preferences and medical data (if required). In the SPA system, you can maintain customer cards indicating their wishes and preferences. If loyalty programs are used, you can attach data on this as well. The loyalty system and bonus programs will be automatically applied to the calculations.
You will be able to work with reports and analytics. For example, you can get statistics on attendance, average check, effectiveness of promotions. Conduct an analysis of sales of services and consumables, evaluate the workload of employees, and so on.
Accounting in the SPA center
Accounting in a SPA center can be carried out in different directions. For example, financial categories and services rendered are subject to mandatory accounting. Also, the time of employees, the number of visits, and others. Everything depends on the needs of the clients.
The accounting may include warehouse and consumables management. For example, the registration of cosmetics and other materials balances may be carried out. In the UCS, you can work with automatic write-off when using materials for procedures. You can also manage orders and deliveries.
Accounting in the SPA center includes financial management. Finances go through the cash desk and the current account. In the USU, you can issue payments for cash and non-cash payments, you can also use certificates and bonuses as payment.
The USU system is equipped with various types of reports, such as expenses and income. You can also analyze any area that is subject to registration in the software. This is only a small part of the opportunities that you can get when working with us.
We invite you to get to know our software product better. You can do this by watching the available video, downloading the free trial version and attending a personal presentation. You can sign up for it right now. USU - make your spa management efficient.
Possibilities of a CRM system for a SPA salon
The following list represents some features of Special Software. Depending on the configuration of the software, a list of features may vary.
- Software from USU helps to effectively manage a SPA center;
- oth an administrator and a director can work in the system;
- ou can work with the schedule through the software;
- lients can be searched for using client card data and in other ways;
- he software allows you to create a complete case for an individual client;
- ervices in the system can be selected directly from the price list;
- he program can automatically calculate the final cost of services;
- he software allows you to register a client for one day with different specialists;
- he software can be configured to notify the client about a call;
- ou can also make automatic mass reminders;
- he program can be configured to make voice calls;
- ou can work with any currency in the program;
- he system can support different payment methods: cash, non-cash payments, certificate, bonuses;
- ixed payment types are supported, for example, partly in bonuses and partly in cash;
- e have prepared even more opportunities for you, find out more about it.
Free download CRM for SPA salon
Below are the download links. You can download the software presentation in PowerPoint format and demo version free of charge. Moreover, the demo version has a function of limitation: by time of use and functionality.
Our technical support service will help you!
Write or call us. Contacts here.
Buy the program
If you want to purchase software, contact us by phone, Skype or write us an email. All contact details you can find here. You can discuss all the details with our specialists and then they will prepare a contract and an invoice.