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Iqembu lezinhlelo: Ukuzenzakalelayo kwebhizinisi
I-CRM yeklabhu yezingane
- I-copyright ivikela izindlela ezihlukile zokuzenzakalela kwebhizinisi ezisetshenziswa ezinhlelweni zethu.
I-copyright - Singabashicileli besofthiwe abaqinisekisiwe. Lokhu kuboniswa ohlelweni lokusebenza uma usebenzisa izinhlelo zethu nezinguqulo zedemo.
Umshicileli oqinisekisiwe - Sisebenza nezinhlangano emhlabeni wonke kusukela kwamabhizinisi amancane kuya kwamakhulu. Inkampani yethu ifakiwe kurejista yamazwe ngamazwe yezinkampani futhi inophawu lwe-electronic trust.
Uphawu lokuthembela
Ushintsho olusheshayo.
Yini ofuna ukuyenza manje?
Uma ufuna ukujwayelana nohlelo, indlela eshesha kakhulu ukuqala ukubuka ividiyo egcwele, bese ulanda inguqulo yedemo yamahhala bese usebenza nayo ngokwakho. Uma kunesidingo, cela isethulo kwabesekela lobuchwepheshe noma ufunde imiyalelo.
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Phakathi namahora ebhizinisi ngokuvamile siphendula phakathi kweminithi elingu-1
Ungaluthenga kanjani uhlelo?
Buka isithombe-skrini sohlelo
Buka ividiyo mayelana nohlelo
Landa inguqulo yedemo
Qhathanisa ukucushwa kohlelo
Bala izindleko zesofthiwe
Bala izindleko zefu uma udinga iseva yefu
Ubani umthuthukisi?
Isithombe-skrini sohlelo
Isithombe-skrini isithombe sesofthiwe esebenzayo. Kusuka kuyo ungakwazi ukuqonda ngokushesha ukuthi uhlelo lwe-CRM lubukeka kanjani. Senze isixhumi esibonakalayo sewindi esisekelwa idizayini ye-UX/UI. Lokhu kusho ukuthi ukusebenzelana komsebenzisi kusekelwe eminyakeni yolwazi lomsebenzisi. Isenzo ngasinye sitholakala lapho kulunge khona kakhulu ukusenza. Ngenxa yale ndlela enekhono, ukukhiqiza kwakho kuzoba okuphezulu. Chofoza esithombeni esincane ukuze uvule isithombe-skrini ngosayizi ogcwele.
Uma uthenga isistimu ye-USU CRM ngokucushwa okungenani kokuthi "Okujwayelekile", uzoba nokukhetha kwemiklamo evela kuzifanekiso ezingaphezu kwamashumi amahlanu. Umsebenzisi ngamunye wesoftware uzoba nethuba lokukhetha ukwakheka kohlelo ukuze kuhambisane nokuthanda kwabo. Zonke izinsuku zomsebenzi kufanele zilethe injabulo!
I-CRM (emele uhlelo lweCustomers Relationship Management) yeklabhu yezingane wuhlelo olulula lokuchaza uhlu lwemicimbi ehlinzekiwe, imininingwane yabo, nokwenza ibhajethi yabo, ukwakha ukuxhumana namakhasimende, nokuxazulula ezinye izindaba zenhlangano nezezezimali . Iklabhu lezingane, njenganoma iyiphi i-ejensi yemicimbi egxile ekuhleleni amaphathi ezingane, inezici zayo zokubala. Ukuze uhlele imicimbi yezingane, udinga ama-props, imvunulo, imihlobiso neminye imishini eyahlukahlukene. Ukwenza lokhu, inhloko ye-ejensi idinga ukuhlela indawo yokugcina izimpahla kanye nokubalwa kwezimpahla, imvunulo nezinye izinto ezidingekayo ekusebenzeni kweklabhu yezingane. Enye indawo ukuqashwa kwama-animators noma ezinye izinhlobo zabasebenzi ukuhlinzeka ukuzijabulisa kwezingane. Kuyenziwa futhi ukuheha abantu besithathu abanikezela ngezinsizakalo zesikhathi esisodwa ngesihloko esehlukile ezinkulumweni, ngokwesibonelo, ama-dinosaurs noma ezinye izinhlamvu zezinganekwane ezivela opopayi abadumile, njalonjalo. Kubalulekile futhi ukufaka umphathi ozoheha amakhasimende ngocingo noma enze umsebenzi wenhlangano, ashicilele okuthunyelwe nezikhangiso kwi-Intanethi, axoxisane neklayenti.
Ubani umthuthukisi?
Akulov Nikolay
Uchwepheshe kanye nomklami omkhulu obambe iqhaza ekwakhiweni nasekuthuthukisweni kwale software.
2026-01-12
Ividiyo ye-crm yeklabhu yezingane
Le vidiyo ingesiNgisi. Kodwa ungazama ukuvula imibhalo engezansi ngolimi lwakho lwendabuko.
Umsebenzi weklabhu yezingane ungahlukaniswa ngezigaba ezahlukahlukene, kusuka ezinkampanini kuya emicimbini yangasese, ngakho esigabeni ngasinye, kuyadingeka ukuthi kusungulwe eyayo inqubomgomo yamanani futhi kube nohlu lwamanani wezinsizakalo ezahlukahlukene. I-CRM yezingane club isiza ukuhlela imisebenzi engenhla. I-CRM yeklabhu yezingane evela ku-USU Software yethula umkhiqizo emakethe yezinsizakalo zesoftware yokuhlela, ukuphatha imicimbi yezingane, amaholide, amaqembu ezinkampani, izethulo, neminye imicimbi edinga ingxenye yenhlangano emsebenzini wayo. Ku-USU Software, ungenza ukuphathwa kwephrojekthi okunemininingwane, uhlukanise i-oda ngalinye ngezigaba, izinhloso, nezinhloso, bese urekhoda imiphumela etholakele. Umphathi wesoftware angabela abantu abaphethe futhi asabalalise umsebenzi phakathi kwezimenenja. Uhlelo lungasetshenziswa ukuphothula izinkontileka nokuqapha ukuhambisana kwazo. Uhlelo lungahlinzeka ngokusekelwa kolwazi nge-SMS, i-imeyili, imiyalezo yesimanje esheshayo. Nge-CRM yeklabhu yezingane evela e-USU, umphathi uzokwazi ukulawula umthwalo wabasebenzi, izigaba zokuqedela imisebenzi. Isoftware ineqoqo eliphelele lemibhalo yokubhalisa izinsizakalo ezinikeziwe. Kuhlelo, uzokwazi ukusingatha uhla lwezinsizakalo zokuthengisa izimpahla noma izinsizakalo ezinikeziwe. I-CRM yeklabhu yezingane ingasetshenziselwa ukuphatha inani elingenamkhawulo lamagatsha enkampani, izindawo zokugcina izimpahla, noma iminyango. Isoftware inamathuluzi wamanje wokubala. Ukuhlanganiswa nenguqulo yeselula yezinhlelo zeCRM kungenzeka, ukuhlolwa kwekhwalithi yabathengi kungenzeka, ukuhlanganiswa namatheminali wokukhokha, ukuthuthukiswa ngakunye kwezicelo ngazinye zenkampani ethile. Ungathola imininingwane eminingi eyengeziwe mayelana nomkhiqizo kuwebhusayithi yethu: isivivinyo samahhala, imibono yochwepheshe, ukubuyekezwa kwamavidiyo, nokunye okuningi. I-CRM yamaqembu wezingane iyipulatifomu enhle kakhulu yokuhlela nokuphatha amakilabhu ezingane nezinye izinhlobo zamabhizinisi.
Landa inguqulo yedemo
Lapho uqala uhlelo, ungakhetha ulimi.
Ungalanda inguqulo yedemo mahhala. Futhi usebenze ohlelweni amasonto amabili. Olunye ulwazi seluvele lufakiwe lapho ukuze lucaciselwe.
Ubani umhumushi?
I-CRM yeklabhu yezingane evela enkampanini ye-USU Software iyakwazi ukusebenzela inqubo yokuhlela, ukuphatha, ukuqapha imisebenzi yesikhungo sokuzijabulisa sezingane. Kuhlelo lweCRM, ungafaka bonke oxhumana nabo abadingekayo bamakhasimende akho, abahlinzeki, izinhlangano ezivela eceleni ezinikezela ngezinsizakalo ezingeziwe. Ngosizo lwesoftware, ungasebenza ngama-oda, weklayenti ngalinye, ungathuthukisa amapulani nezinhloso, urekhode imiphumela efinyelelwe, wenze amasheke aphakathi bese urekhoda isiphetho sokuthengiselana. Ku-oda ngalinye, imisebenzi ingasatshalaliswa phakathi kwabasebenzi benkampani yakho.
Oda i-crm yeklabhu yezingane
Ukuthenga uhlelo, vele usishayele noma usibhalele. Ochwepheshe bethu bazovumelana nawe ekucushweni kwesofthiwe efanele, balungise inkontileka kanye ne-invoyisi ukuze ukhokhe.
Ungaluthenga kanjani uhlelo?
Thumela imininingwane yenkontileka
Senza isivumelwano neklayenti ngalinye. Inkontileka iyisiqinisekiso sakho sokuthi uzothola lokho kanye okudingayo. Ngakho-ke, okokuqala udinga ukusithumelela imininingwane yebhizinisi elisemthethweni noma umuntu. Lokhu ngokuvamile akuthathi imizuzu engaphezu kwemi-5
Yenza inkokhelo kusengaphambili
Ngemva kokukuthumelela amakhophi askeniwe enkontileka kanye ne-invoyisi ukuze ukhokhe, kudingeka ukukhokha kusengaphambili. Sicela uqaphele ukuthi ngaphambi kokufaka uhlelo lwe-CRM, kwanele ukukhokha inani eliphelele, kodwa ingxenye kuphela. Izindlela zokukhokha ezahlukahlukene ziyasekelwa. Cishe imizuzu engu-15
Uhlelo luzofakwa
Ngemva kwalokhu, usuku oluthile lokufakwa kanye nesikhathi kuzovunyelwana ngakho nawe. Lokhu kuvame ukwenzeka ngosuku olufanayo noma ngakusasa ngemva kokuqedwa kwamaphepha. Ngokushesha ngemva kokufaka uhlelo lwe-CRM, ungacela ukuqeqeshwa komsebenzi wakho. Uma uhlelo luthengelwa umsebenzisi ongu-1, ngeke kuthathe isikhathi esingaphezu kwehora elingu-1
Jabulela umphumela
Jabulela umphumela ngokungapheli :) Okujabulisa kakhulu akuyona nje ikhwalithi isofthiwe eye yathuthukiswa ngayo ukuze isebenze ngokuzenzakalelayo umsebenzi wansuku zonke, kodwa futhi nokuntuleka kokuncika ngendlela yemali yokubhalisa yanyanga zonke. Phela, uzokhokha kanye kuphela ngohlelo.
Thenga uhlelo eselenziwe ngomumo
Futhi unga-oda ukuthuthukiswa kwesoftware yangokwezifiso
Uma unezidingo ezikhethekile zesofthiwe, oda ukuthuthukiswa ngokwezifiso. Khona-ke ngeke kudingeke uvumelane nohlelo, kodwa uhlelo luzolungiselelwa izinqubo zebhizinisi lakho!
I-CRM yeklabhu yezingane
Ngosizo lohlelo lweCRM, ungakwazi ukulandelela izigaba zemisebenzi, izinga lomsebenzi wesisebenzi ngasinye. Ngohlelo lweCRM, unganikeza noma yiziphi izinsizakalo, futhi uthengise izimpahla ezahlukahlukene.
Isoftware iguqulelwe kahle kunoma yimuphi umsebenzi othile, indlela engeyona ejwayelekile yokuxazulula izinkinga zomsebenzi yethulwe. Ngohlelo lweCRM, ungaphatha noma yiliphi inani lamagatsha, izinqolobane. Imininingwane evela kuyo yonke iminyango ingahlanganiswa ibe yi-database eyodwa nge-Intanethi. Uhlelo lwezikhumbuzi nokuhlelwa kwemisebenzi sethulwe, ngenxa yokuthi ungalawula usuku lwakho lokusebenza futhi ungesabi ukuphuthelwa noma yimuphi umcimbi obalulekile, idili elihleliwe, noma umhlangano webhizinisi. Kuhlelo lweCRM, ungahlela usuku lokusebenza, imisebenzi edinga ukuqedwa phakathi nosuku, inani eliphelele lomsebenzi wabasebenzi. Uhlelo lweCRM lunezinhlelo zokuxhumana ezisebenzayo, ungasekela amakhasimende nge-SMS, i-imeyili, ukuthumela imiyalezo ngokushesha, nokunye okuningi.
Kungenzeka wenze uhlelo ngendlela oyifisayo ngokungeza izithombe nezithonjana ezingokwezifiso ohlelweni, okusho ukuthi unganikeza i-USU Software ukubukeka okuhlangene, nobungcweti. Futhi ungakhetha nje eyodwa yemiklamo eminingi esiyithumela ngohlelo lokusebenza mahhala. Kunemiklamo engaphezu kwamashumi amahlanu etholakalayo yokusetshenziswa! Ngabe namanje akwanele? Unga-oda izingqikithi zangokwezifiso zohlelo kusuka kuthimba lethu lokuthuthukisa. Isoftware yethu esezingeni eliphakeme yeCRM ifakwe imibiko yokuphatha eyahlukahlukene ekuvumela ukuthi unqume inzuzo yezinqubo zomsebenzi. Ngokucela kwamakhasimende ethu, singangeza noma yikuphi ukusebenza okuthile okudingekayo enkampanini yakho. Uhlelo lweCRM lweqembu lezingane elivela eqenjini lokuthuthukisa le-USU Software yisisombululo esifanele sokuphatha imisebenzi yokusebenzisana eklabhini yezingane nakwezinye izinhlobo zamabhizinisi.