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Iqembu lezinhlelo: Ukuzenzakalelayo kwebhizinisi
Ukuphathwa kwendlu yokugcina impahla
- I-copyright ivikela izindlela ezihlukile zokuzenzakalela kwebhizinisi ezisetshenziswa ezinhlelweni zethu.
I-copyright - Singabashicileli besofthiwe abaqinisekisiwe. Lokhu kuboniswa ohlelweni lokusebenza uma usebenzisa izinhlelo zethu nezinguqulo zedemo.
Umshicileli oqinisekisiwe - Sisebenza nezinhlangano emhlabeni wonke kusukela kwamabhizinisi amancane kuya kwamakhulu. Inkampani yethu ifakiwe kurejista yamazwe ngamazwe yezinkampani futhi inophawu lwe-electronic trust.
Uphawu lokuthembela
Ushintsho olusheshayo.
Yini ofuna ukuyenza manje?
Uma ufuna ukujwayelana nohlelo, indlela eshesha kakhulu ukuqala ukubuka ividiyo egcwele, bese ulanda inguqulo yedemo yamahhala bese usebenza nayo ngokwakho. Uma kunesidingo, cela isethulo kwabesekela lobuchwepheshe noma ufunde imiyalelo.
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Phakathi namahora ebhizinisi ngokuvamile siphendula phakathi kweminithi elingu-1
Ungaluthenga kanjani uhlelo?
Buka isithombe-skrini sohlelo
Buka ividiyo mayelana nohlelo
Landa inguqulo yedemo
Qhathanisa ukucushwa kohlelo
Bala izindleko zesofthiwe
Bala izindleko zefu uma udinga iseva yefu
Ubani umthuthukisi?
Isithombe-skrini sohlelo
Isithombe-skrini isithombe sesofthiwe esebenzayo. Kusuka kuyo ungakwazi ukuqonda ngokushesha ukuthi uhlelo lwe-CRM lubukeka kanjani. Senze isixhumi esibonakalayo sewindi esisekelwa idizayini ye-UX/UI. Lokhu kusho ukuthi ukusebenzelana komsebenzisi kusekelwe eminyakeni yolwazi lomsebenzisi. Isenzo ngasinye sitholakala lapho kulunge khona kakhulu ukusenza. Ngenxa yale ndlela enekhono, ukukhiqiza kwakho kuzoba okuphezulu. Chofoza esithombeni esincane ukuze uvule isithombe-skrini ngosayizi ogcwele.
Uma uthenga isistimu ye-USU CRM ngokucushwa okungenani kokuthi "Okujwayelekile", uzoba nokukhetha kwemiklamo evela kuzifanekiso ezingaphezu kwamashumi amahlanu. Umsebenzisi ngamunye wesoftware uzoba nethuba lokukhetha ukwakheka kohlelo ukuze kuhambisane nokuthanda kwabo. Zonke izinsuku zomsebenzi kufanele zilethe injabulo!
Muva nje, ukuphathwa kwempahla ezenzakalelayo kuye kwanda ukufunwa lapho amabhizinisi edinga ukwenza ngcono ukugeleza kwempahla, alungiselele imibiko ngokuzenzakalela, ahlole ngokucophelela ukwabiwa kwezinsizakusebenza, futhi aqoqe ama-analytics kuzinqubo zamanje. Imvamisa, ukuphathwa kwezinqolobane ezikhethekile kuba uhlobo lwebhuloho lolwazi lokuhlanganisa ndawonye izitolo kanye namakamelo okugcina, iminyango ehlukene kanye nezinsizakalo zenhlangano. Kulokhu, uhlelo lokusebenza ludlala indima yesikhungo semininingwane esisodwa, ukufinyelela kumarejista avulekile kuyo yonke inethiwekhi.
Kuwebhusayithi esemthethweni yohlelo lwe-USU Software, sekukhishwe amaphrojekthi amaningi wangempela ngeqiniso lemisebenzi yokugcina impahla, kufaka phakathi ukuphathwa kwesitolo okuzenzakalelayo, okuthe, ngokuthembekile, kuxhumanise ngokuphelele amazinga okuphathwa kwamabhizinisi. Ukucushwa akubhekwa njengokunzima. Abasebenzisi abajwayelekile ngeke badinge isikhathi esiningi kakhulu ukuze ekugcineni baqonde ukuphathwa kwempahla, bafunde ukuthi bangalungisa kanjani amadokhumende okubika okugcina impahla, baqoqe imininingwane emisha yokuhlaziya, futhi baqaphe ukuhamba kwemikhiqizo ngesikhathi sangempela. Akuyona imfihlo ukuthi ukuphathwa kwesitolo okuzenzakalelayo kwebhizinisi kufaka phakathi amathuluzi anhlobonhlobo asiza ukwandisa ukugeleza kwempahla yokugcina impahla.
Ubani umthuthukisi?
Akulov Nikolay
Uchwepheshe kanye nomklami omkhulu obambe iqhaza ekwakhiweni nasekuthuthukisweni kwale software.
2026-02-26
Ividiyo yokuphathwa kwempahla
Le vidiyo ingesiNgisi. Kodwa ungazama ukuvula imibhalo engezansi ngolimi lwakho lwendabuko.
Uhlelo lokuphatha lunakho konke okudingayo ukuphatha ngempumelelo isitolo, ukulandelela izikhundla zokukhetha, ukwamukelwa, nokuthunyelwa kwempahla. Uma ufisa, imingcele yokuphathwa kwesitoreji ingalungiswa kabusha ukuze isebenzise kahle imishini yangaphandle yezindawo zokuthengisa, ama-terminals omsakazo, nezikena zebhakhodi, yenza i-inventory ehleliwe, ifunde izinkomba zokusebenza, iphrinte imibhalo edingekayo ngendlela nangendlela efanele. Ungakhohlwa ukuthi ibhizinisi embonini yezohwebo livame ukuqondwa njengento enezinhlobonhlobo ezicebile, lapho uhlobo ngalunye lomkhiqizo kufanele lubhaliswe khona, ikhadi lemininingwane elehlukile kufanele lenziwe, ikhono lokuhlaziya izimpahla, nokunquma ukuthi kuyimalini kumele isungulwe. Ukutholwa ngakunye endaweni yokugcina kugcinwa kufundisa ngokweqile, okuyisici esithandekayo sokuphathwa kwempahla okuzenzakalelayo. Abasebenzisi abajwayelekile abanankinga yokufunda kahle ukuhlanganiswa kwesitolo, qhathanisa amanani nabancintisana nabo, bala izikhundla ezisebenzayo, futhi wenze ukulungisa ekuhleleni. Ukuze uthuthukise ukusebenza kahle kokuphathwa kwendawo yokugcina impahla nokuxhumanisa imisebenzi yokugcina impahla, ungalungiselela ngokuzimela izaziso zolwazi.
Ngenxa yalokho, abasebenzisi abaphuthelwa imininingwane eyodwa yabaphathi. Izinto ezingekho esitolo zithengwa ngokuzenzekelayo. Izindleko zezezimali zebhizinisi zingaboniswa kalula esikrinini ukuze zihlanganise ngokushesha izinkomba zenzuzo nezindleko, kungafaki uhlobo oluthile lomkhiqizo kububanzi noma ukwengeza okusha. Ukusatshalaliswa okuhlosiwe kwemilayezo ngokusebenzisa amapulatifomu ahlukene wokuxhumana - i-Viber, i-SMS, i-imeyili ayifakwanga.
Landa inguqulo yedemo
Lapho uqala uhlelo, ungakhetha ulimi.
Ungalanda inguqulo yedemo mahhala. Futhi usebenze ohlelweni amasonto amabili. Olunye ulwazi seluvele lufakiwe lapho ukuze lucaciselwe.
Ubani umhumushi?
Ukuphathwa kwendlu kubaluleke kakhulu kulezi zinsuku. Izinto zokusetshenziswa, izinto eziqediwe ukwenziwa, nemikhiqizo eqediwe, ngaphandle kokungajwayelekile, akusetshenziswa ngokushesha ngemuva kokungena endlini yokugcina impahla. Imvamisa, zigcinwa isikhathi esithile ezindaweni ezilungiselelwe ngokukhethekile, kwenziwa imisebenzi ehlukahlukene ngazo. Le nqubo yokugcina kuvela ukuthi ibiza kakhulu ebhizinisini. Okokuqala, igumbi elikhethekile elilungiselelwe liyadingeka, imvamisa likhulu kakhulu. Okwesibili, amasheya agciniwe ngokwawo anenani elithile. Imali etshalwe kuzo ikhishwa okwesikhashana ekusakazweni kwayo 'iqandisiwe'. Okwesithathu, izimpahla ngesikhathi sokugcina zingonakala, zilahlekelwe ukwethula kwazo, ziphelelwe yisikhathi. Izindleko ezibalwe zingancishiswa kakhulu ngokunciphisa izinga lamasheya agcinwe ezinqolobaneni. Ezimweni eziningi, ukunciphisa amazinga okusungula kudinga ukukhulisa ukunemba nokungaguquguquki kokusebenza kwempahla. Kuyadingeka ukuthi kuthuthukiswe uhlelo lokuhlela ebhizinisini, kuthuthukiswe isu lokuphathwa kwempahla, kufundwe ukwenza izinqumo ngaphambi kwesikhathi, hhayi ngemodi ephuthumayo. Isu lokusungula yincazelo ejwayelekile yenqubomgomo yokugcina impahla yebhizinisi. Kunamasethi amaningi wokufundisa ngesifanekiso abizwa ngokuthi amasistimu wokulawulwa kwempahla.
Kunezigaba ezimbili eziyinhloko zezinqolobane. Owokuqala uvumela ukwehlukaniswa kwezinhlobo ngezinhlobo ngokwezinga lokuphothulwa kwenqubo yokucubungula kwazo ebhizinisini. Kunezigaba ezintathu zamasheya: izinto zokusetshenziswa nezinto ezisetshenziswayo, umsebenzi uyaqhubeka, nempahla eqediwe. Amasheya ezinto zokusetshenziswa nokusebenza okuqhubekayo kuvame ukubizwa ngokuthi amasheya okukhiqiza, kanye namasheya ezimpahla eziqediwe njengezitoko zezimpahla. Ukwahlukaniswa kwesibili kuvumela ukwehlukanisa izimpahla ngokwenhloso yazo ngezigaba ezintathu: amasheya amanje, amasheya aqinisekisiwe, nonyaka. Lezi zigaba ezimbili zingena komunye nomunye. Okuhle okulodwa kungabhekisa ngasikhathi sinye, ngokwesibonelo, ukusebenza okuqhubekayo nendawo yokugcina izinto yamanje. Enye indawo yokugcina ingabhekisa kuhlu lwezinto ezithile zonyaka nezimpahla eziqediwe.
Oda ukuphathwa kwempahla
Ukuthenga uhlelo, vele usishayele noma usibhalele. Ochwepheshe bethu bazovumelana nawe ekucushweni kwesofthiwe efanele, balungise inkontileka kanye ne-invoyisi ukuze ukhokhe.
Ungaluthenga kanjani uhlelo?
Thumela imininingwane yenkontileka
Senza isivumelwano neklayenti ngalinye. Inkontileka iyisiqinisekiso sakho sokuthi uzothola lokho kanye okudingayo. Ngakho-ke, okokuqala udinga ukusithumelela imininingwane yebhizinisi elisemthethweni noma umuntu. Lokhu ngokuvamile akuthathi imizuzu engaphezu kwemi-5
Yenza inkokhelo kusengaphambili
Ngemva kokukuthumelela amakhophi askeniwe enkontileka kanye ne-invoyisi ukuze ukhokhe, kudingeka ukukhokha kusengaphambili. Sicela uqaphele ukuthi ngaphambi kokufaka uhlelo lwe-CRM, kwanele ukukhokha inani eliphelele, kodwa ingxenye kuphela. Izindlela zokukhokha ezahlukahlukene ziyasekelwa. Cishe imizuzu engu-15
Uhlelo luzofakwa
Ngemva kwalokhu, usuku oluthile lokufakwa kanye nesikhathi kuzovunyelwana ngakho nawe. Lokhu kuvame ukwenzeka ngosuku olufanayo noma ngakusasa ngemva kokuqedwa kwamaphepha. Ngokushesha ngemva kokufaka uhlelo lwe-CRM, ungacela ukuqeqeshwa komsebenzi wakho. Uma uhlelo luthengelwa umsebenzisi ongu-1, ngeke kuthathe isikhathi esingaphezu kwehora elingu-1
Jabulela umphumela
Jabulela umphumela ngokungapheli :) Okujabulisa kakhulu akuyona nje ikhwalithi isofthiwe eye yathuthukiswa ngayo ukuze isebenze ngokuzenzakalelayo umsebenzi wansuku zonke, kodwa futhi nokuntuleka kokuncika ngendlela yemali yokubhalisa yanyanga zonke. Phela, uzokhokha kanye kuphela ngohlelo.
Thenga uhlelo eselenziwe ngomumo
Futhi unga-oda ukuthuthukiswa kwesoftware yangokwezifiso
Uma unezidingo ezikhethekile zesofthiwe, oda ukuthuthukiswa ngokwezifiso. Khona-ke ngeke kudingeke uvumelane nohlelo, kodwa uhlelo luzolungiselelwa izinqubo zebhizinisi lakho!
Ukuphathwa kwendlu yokugcina impahla
Akumangazi ukuthi izitolo kanye nezinqolobane ngokuya zikhetha ukuphathwa okuzenzakalelayo kunezinye izindlela zokulawula. Akukona nje ukuduma okuhle kwamaphrojekthi we-automation. Ziyakhiqiza kakhulu futhi ziyasebenza maqondana nokwenza ngcono ukugeleza kwesitolo. Asikho isici esisodwa sokuphatha esinganakwa ngohlelo olukhethekile. Uma ufisa, unga-oda imishini eyengeziwe, wenze izinguquko ezidingekayo, wandise ububanzi bokusebenza, uhlanganise nomthombo wewebhu noma imishini yangaphandle.