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Ukusebenza kakuhle kweCRM
- Ilungelo lokushicilela likhusela iindlela ezizodwa zeshishini elizenzekelayo ezisetyenziswa kwiinkqubo zethu.

Ilungelo lokushicilela - Singumshicileli wesoftware oqinisekisiweyo. Oku kuboniswa kwindlela yokusebenza xa uqhuba iinkqubo zethu kunye neenguqulelo zedemo.

Umshicileli oqinisekisiweyo - Sisebenza nemibutho yehlabathi ukusuka kumashishini amancinci ukuya kwamakhulu. Inkampani yethu ibandakanyiwe kwirejista yeenkampani zamazwe ngamazwe kwaye inophawu lwe-electronic trust.

Uphawu lokuthembela
Utshintsho olukhawulezayo.
Ufuna ukwenza ntoni ngoku?
Ukuba ufuna ukuqhelana neprogram, indlela ekhawulezayo kukuqala ukubukela ividiyo epheleleyo, kwaye emva koko ukhuphele inguqulo yedemo yamahhala kwaye usebenze nayo ngokwakho. Ukuba kuyimfuneko, cela intetho kwinkxaso yobugcisa okanye ufunde imiyalelo.
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Ngexesha leeyure zomsebenzi sidla ngokuphendula ngaphakathi komzuzu omnye
Indlela yokuthenga inkqubo?
Jonga umfanekiso wekhusi wenkqubo
Bukela ividiyo ethetha ngocwangciso
Khuphela inkqubo ngoqeqesho olusebenzayo
Imiyalelo esebenzayo yenkqubo kunye noshicilelo lwedemo
Thelekisa ubumbeko lwenkqubo
Bala iindleko zesoftware
Bala iindleko zelifu ukuba ufuna iseva yelifu
Ngubani umqambi?
Inkqubo yekhusi
Umfanekiso weskrini yifoto yesoftware esebenzayo. Ukusuka kuyo unokuqonda kwangoko ukuba injani inkqubo yeCRM. Siphumeze ujongano lwefestile kunye nenkxaso yoyilo lwe-UX/UI. Oku kuthetha ukuba ujongano lomsebenzisi lusekwe kwiminyaka yamava omsebenzisi. Intshukumo nganye ibekwe kanye apho ikulungele kakhulu ukuyenza. Ngombulelo kwindlela efanelekileyo enjalo, imveliso yakho yomsebenzi iya kuba yinto ephezulu. Cofa kumfanekiso omncinci ukuvula umfanekiso weskrini kwisayizi epheleleyo.
Ukuba uthengela inkqubo ye-USU CRM kunye noqwalaselo ubuncinane "Oluqhelekileyo", uya kuba nokhetho loyilo oluvela kwiitemplates ezingaphezu kwamashumi amahlanu. Umsebenzisi ngamnye wesoftware uya kuba nethuba lokukhetha uyilo lwenkqubo ukuhambelana nokuthanda kwabo. Yonke imihla yomsebenzi kufuneka izise uvuyo!
Iinkampani ezinamava okanye ezivulwe nje kuyo nayiphi na imeko zijongene nengxaki yokutsala abathengi kunye nokugcina umdla wabo kwiimveliso, iinkonzo, njengoko imarike yokhuphiswano ishiya kungekho khetho, kukho imfuneko yokusebenzisa izixhobo ezongezelelweyo, njengeenkqubo ezikhethekileyo eziye zangqina ukusebenza kwazo. Itekhnoloji yeCRM phakathi kwabo. Isishunqulelo seCRM sifumaneka phantse kuyo yonke indawo apho isiza ekuphuculeni iinkqubo zoshishino, ukwandisa ukuthengisa, ngoko ayisiyonto intsha, kodwa ayiqondwa ngokupheleleyo sisininzi. Ukuguqulelwa ngokwezwi nezwi ukusuka kwisiNgesi, oku kuthetha ulawulo lobudlelwane bomthengi, eneneni yiseti yezixhobo zokudala indawo efanelekileyo apho abaphathi banokusebenzisa iindlela ezahlukeneyo zokuhlalutya kunye nokusebenzisana. Le modeli yokusebenza kunye nabathengi yavela eNtshona kwiminyaka emininzi eyadlulayo, okanye endaweni yoko, yaba yi-analogue enengqiqo, elungisiweyo yetekhnoloji efanayo kodwa ephelelwe lixesha yokutsala abathengi kwinkampani. Kwiifemu zangaphandle, ukusetyenziswa kweenkqubo ezinobuchwephesha beCRM kuye kwakhokelela ekukhuleni koqoqosho, ngenxa yokusebenza kakuhle kwe-algorithms esetyenzisiweyo, umnqweno wabashishini ukuba bavule amandla emibutho yabo. Kwaye kuphela kwiminyaka yakutshanje, abanini bamashishini basekhaya baqala ukuqonda amathemba endlela eyakhiwe ngokufanelekileyo yomsebenzi wabaphathi kunye nokuqokelelwa kwedatha kumaqela aphikisanayo kwi-database efanayo, kunye nohlalutyo olulandelayo. Kodwa, ukuba ufunda eli nqaku, sele ufikelele kwisigqibo sokuba ngaphandle kokungeniswa kweendlela zanamhlanje, iziphumo ezifanelekileyo azikwazi ukufezekiswa. Kuhlala kuphela ukukhetha inkqubo eya kukwazi ukusombulula imisebenzi eyabelwe yona, ngaphandle kokubangela iingxaki ezongezelelweyo ngexesha lophuhliso. Kukho iiplatifomu ezijoliswe ngokubanzi, kwaye kukho ezo zijoliswe kwishishini elithile, ukuba ishishini lihambelana ne-specialization emxinwa, ngoko ke ukhetho lwesibini lukhethwa. Kodwa zisebenza ngakumbi iinkqubo zesoftware ezinokuzisa umyalelo kungekuphela nje ekusebenzisaneni nabathengi, kodwa nokuphucula ubudlelwane phakathi kwabasebenzi, ukwenza ulawulo oluzenzekelayo kwezinye iinkalo zolawulo.
Njengokhetho olufanelekileyo lwesicelo esinjalo, sifuna ukukwazisa kuphuhliso lwethu-iNkqubo ye-Accounting yeHlabathi. Yenziwe ngabachwephesha abaphezulu abanolwazi olubanzi ekuphunyezweni kobuchwepheshe bolwazi kwiinkalo ezahlukeneyo zomsebenzi, kwiinkampani kumazwe amaninzi ehlabathi. Amava abanzi, ulwazi kunye nokusetyenziswa kolona phuhliso lwangoku luvumela ukuba siphumeze indlela yomntu ngamnye kubathengi, senze iiprojekthi eziza kukwanelisa izicelo ezahlukeneyo kunye neemfuno. Asiyi kubonelela ngesisombululo esele silungiselelwe, kodwa sikwenzela yona, kunye nohlalutyo lokuqala lwesakhiwo sangaphakathi seenkqubo kunye nokukhethwa kwesethi efanelekileyo yezixhobo eziza kunceda ukuxazulula iingxaki ngexesha elifutshane. Ukusebenza kophuhliso lwethu kubangelwa ukukhululeka kophuhliso kunye nokusebenza kwansuku zonke, ngenxa yobukho be-interface ecatshangelwayo kwiinkcukacha ezincinci, apho kukho iimodyuli ezintathu kuphela ezinesakhiwo esifanayo. Inkqubo ihlangabezana neyona migangatho iphezulu yamazwe ngamazwe, kubandakanywa ubugcisa beCRM, obunika ukuzithemba kumgangatho kunye nokuthembeka kwesofthiwe. Impendulo encomekayo evela kubasebenzisi bokwenyani, ebekwe kwiwebhusayithi ye-USU.kz, iya kunceda ukuvavanya ukuba umsebenzi wabasebenzi uza kutshintsha kangakanani, umvuzo uya kwanda emva kokuba isicelo siphunyezwe. Ukuqala, inkqubo yenza isiseko solwazi olulodwa kunye noluhlu lwabathengi, amaqabane, abasebenzi, izinto eziphathekayo, izixhobo zobugcisa, eziya kusetyenziswa ngokuthengisa, intengiso kunye namanye amasebe anxulumene nokuthengisa, kubandakanywa indawo yokugcina impahla, i-accounting. Ikhadi ngalinye leqela aliqukethe ulwazi oluqhelekileyo kuphela, kodwa kunye nembali yokusebenzisana, izivumelwano, ukuthengiselana okugqityiweyo, ii-invoyisi, yonke into enokunceda ukuxhasa intsebenziswano engaphezulu. Ukusebenzisa i-database enye kuya kwandisa ukusebenza kweefowuni kunye nokunceda ukwakha isicwangciso esongezelelweyo, ukudala izibonelelo zorhwebo ezikhangayo.
Unokuqinisekisa ukusebenza kwezixhobo zeCRM kuqwalaselo lwesoftware ye-USU nangaphambi kokuba uyithenge, usebenzisa inguqulelo yesilingo, ehanjiswa simahla. Ngombulelo kwisifundo esisebenzayo sobuchule besoftware, kuya kwenzeka ukuba uthathe isigqibo malunga nemisebenzi ofuna ukuyibona kwinguqulelo yakho yenkqubo. Kwakhona okubalulekileyo kukuba umphathi ngokwakhe umisela indawo yokubonakala kumqeshwa ngamnye, egxininisa kwisithuba esibanjwe, ngoko umphathi oqhelekileyo akayi kukwazi ukusebenzisa ulwazi oluyimfihlo. Akuyi kusebenza ukufaka isicelo ngaphandle kokungena kwi-login kunye negama lokugqitha lomntu, okuthetha ukuba uqwalaselo lweCRM lukhuselwe ngokukhuselekileyo kubantu abangagunyaziswanga. I-automation ye-workflow yenkampani iya kunceda ukufezekisa ukusebenza kakuhle, xa ubuninzi bamaxwebhu buya kuveliswa kwaye buzaliswe kusetyenziswa i-algorithms yesofthiwe kunye neetemplates ezenziwe ngokwezifiso. Intloko yecandelo lokuthengisa iya kukwazi ukuzimela ngokuzimeleyo indlela yokubhekisela ekusebenzisaneni nesiseko somthengi, abaphathi baya kulandela, kwaye ukuba kukho nantoni na, inkqubo iya kukukhumbuza ngesidingo sokwenza umsebenzi olandelayo, qhagamshelana nomxhasi. Ukuvavanya imveliso yamasebe, amasebe okanye iingcali ezithile, umsebenzi wophicotho unikezelwa, apho unokukhetha khona iiparitha ezifunekayo kwaye ufumane ingxelo ngokuchofoza okumbalwa. Ukuphucula ukusebenza kakuhle konxibelelwano nabathengi, kukwakho nemijelo emininzi yonxibelelwano kunye nokuthumela imiyalezo ngobuninzi, ngokuthumela iposi. Ungathumela ulwazi kungekuphela nge-imeyile, kodwa nangeSMS, okanye umthunywa odumileyo kwii-smartphones viber. Ukusebenzisa le ndlela, unokuseta isaziso esizenzekelayo kwisimo sesicelo, ukugcina unxibelelwano oluqhubekayo, unokunyusa izinga lokunyaniseka.
Ukusetyenziswa kweqonga leCRM kwimisebenzi yemihla ngemihla yombutho ngokukhawuleza kuya kubonakala ngokunyuka kwengeniso, ukwandiswa kwesiseko somthengi. Ngombulelo kwindlela yomntu ngamnye ekuphuhlisweni kweprogram ye-USU, unokuqiniseka ukuba yonke imisebenzi iya kusetyenziswa emsebenzini, oku kuthetha ukuba awuyi kuhlawula izixhobo ezongezelelweyo. Njengoko isoftware isetyenziswa, kunokwenzeka ukuba uqhagamshelane neengcali zokwandisa iinketho okanye ukudibanisa nesayithi, umnxeba. Ukutshintshela kubuchwepheshe obutsha kuya kunceda ukuseka ubudlelwane obuphezulu kunye nabalingane, ukwandisa ukuthengisa kunye nokukhuphisana.
Inkqubo ye-USU iya kunceda ukuzenzekelayo isiseko somthengi kunye nokulawula, kunye nenkcazo ecacileyo yendawo nganye yokukhangela kunye nomsebenzi olandelayo.
Ngubani umqambi?
Akulov Nikolay
Ingcaphephe kunye nomdwelisi oyintloko othathe inxaxheba kuyilo nophuhliso lwale software.
2026-01-13
Ividiyo yokusebenza kakuhle kwe-CRM
Le vidiyo ibhalwe ngesiNgesi. Kodwa ungazama ukuvula izihlokwana ngolwimi lwakho lwenkobe.
Bonke abafowunelwa kunye nabaxhasi baboniswa kwisiseko sedatha kwaye bagcinwe kwimbali yokusebenzisana nabo, vula nje ikhadi le-elektroniki ukujonga ulwazi.
Kuya kuba lula kakhulu ukuququzelela iinkqubo zokusasazwa kwexesha lokusebenza kunye nemisebenzi phakathi kwabasebenzi, ngokumisela ngokuzenzekelayo umthwalo womsebenzi.
Ii-algorithms zesoftware zikuvumela ukuba uqalise ngokukhawuleza iinkqubo zoshishino emsebenzini kunye nabalingane, imisebenzi yeprojekthi kunye nokuphucula umgangatho wenkonzo.
Ukusebenzisa ukusebenza kwesicelo, kulula ukusebenza kunye nezicelo, ukubeka iliso ixesha kunye nomgangatho wempendulo, kunye nokubeka iliso kumxholo wolwazi lwesiseko sedatha.
Ukusebenza kwamaphulo okubhengeza kuya kwanda, njengoko aya kusekelwe kuhlalutyo lokuqala lwazo zonke iindlela zonxibelelwano ezinokwenzeka.
Khuphela uhlobo lwedemo
Xa uqala le nkqubo, unokukhetha ulwimi.

Unakho ukukhuphela uguqulelo demo simahla. Kwaye usebenze kwiprogram iiveki ezimbini. Ezinye iinkcukacha sele zibandakanyiwe apho ukuze zicace.
Ngubani umguquleli?
Khoilo Roman
Umdwelisi oyintloko othathe inxaxheba ekuguquleleni le software kwiilwimi ezahlukeneyo.
Incwadi yomyalelo
Kwakhona, ubuchule be-software ye-USU bubandakanya ukuseta iinkqubo zokuthengwa kwempahla kunye nokugcina umgangatho ofunekayo wesitokhwe kwiindawo zokugcina iimpahla ukuze inkampani ibe nempahla yokuthengisa kwivolumu efanelekileyo.
Xa idityaniswe kunye ne-telephony, umnxeba womlingane uya kuboniswa kwisikrini kunye nekhadi lakhe, eliya kuvumela umphathi ukuba avavanye iingongoma eziphambili kwaye enze ukubonisana okufanelekileyo ngaphambi kokuba aqalise incoko.
Imodyuli yeeNgxelo iqulethe isethi yezixhobo zokwenza uhlalutyo lwezinto ezininzi zokuthengisa, ukuvavanya imeko yemicimbi kwintlangano kwixesha elithile.
Abalawuli baya kuba nako ukuhlola umgangatho weeprojekthi ezigqityiweyo kwicandelo elahlukileyo, kwisebe okanye ziingcali zisebenzisa izixhobo zophicotho-zincwadi.
I-platform ye-CRM esekwe kwi-USU inomsebenzi olula, oqondakalayo kumntu wonke, njengoko oku abaphuhlisi bazama ukunciphisa imimiselo yobuchwephesha kunye nokwakha ngokufanelekileyo imodyuli nganye.
Odola ukusebenza kakuhle kwe-cRM
Ukuthenga inkqubo, vele ufowunele okanye usibhalele. Iingcali zethu ziya kuvumelana nawe malunga nokucwangciswa kwesoftware efanelekileyo, lungiselela ikhontrakthi kunye ne-invoyisi yokuhlawula.
Indlela yokuthenga inkqubo?
Thumela iinkcukacha zekhontrakthi
Singena kwisivumelwano nomxhasi ngamnye. Ikhontrakthi sisiqinisekiso sakho sokuba uya kufumana kanye oko ukufunayo. Ngoko ke, kuqala kufuneka usithumelele iinkcukacha zequmrhu elisemthethweni okanye umntu. Oku kudla ngokuthatha akukho ngaphezu kwemizuzu emi-5
Yenza intlawulo kwangaphambili
Emva kokukuthumelela iikopi eziskeniweyo zekhontrakthi kunye ne-invoyisi yokuhlawula, intlawulo yangaphambili iyafuneka. Nceda uqaphele ukuba ngaphambi kokufaka inkqubo yeCRM, kwanele ukuhlawula imali epheleleyo, kodwa inxalenye kuphela. Iindlela ezahlukeneyo zokuhlawula ziyaxhaswa. Malunga nemizuzu eyi-15
Inkqubo iya kufakwa
Emva koku, umhla wofakelo oluthile kunye nexesha kuya kuvunyelwana ngalo nawe. Oku ngokuqhelekileyo kwenzeka ngosuku olufanayo okanye olulandelayo emva kokuba amaphepha egqityiwe. Kwangoko emva kokufaka inkqubo yeCRM, unokucela uqeqesho lomqeshwa wakho. Ukuba inkqubo ithengelwe umsebenzisi we-1, ayiyi kuthatha ngaphezu kweyure ye-1
Jabulela umphumo
Yonwabela isiphumo ngokungenasiphelo :) Eyona nto ikholisayo ayikona nje umgangatho apho isofthiwe iphuhliswe ngayo ukuzenzekelayo umsebenzi wemihla ngemihla, kodwa kunye nokungabikho kokuxhomekeka kwindlela yokubhalisa ngenyanga. Emva kwayo yonke loo nto, uya kuhlawula kube kanye kuphela kwiprogram.
Thenga inkqubo esele yenziwe
Kananjalo unoku-odola uphuhliso lwesoftware yesiko
Ukuba uneemfuno ezikhethekileyo zesoftware, yalela uphuhliso lwesiko. Emva koko awuyi kulungelelaniswa neprogram, kodwa inkqubo iya kulungelelaniswa kwiinkqubo zakho zoshishino!
Ukusebenza kakuhle kweCRM
Ukungena kwi-software kunokwenzeka kuphela emva kokungena ngemvume kunye negama lokugqitha elikhutshwe kumsebenzisi ngamnye, umntu wangaphandle akayi kukwazi ukungena kwi-database kwaye afumane ulwazi oluyimfihlo.
Kunokwenzeka ukunciphisa ukubonakala kolwazi, ukhetho, ngokusekelwe kwiimbopheleleko zomsebenzi, ngoko ke umqeshwa ngamnye uya kufumana indawo yokusebenza eyahlukileyo.
Ngomrhumo owongezelelweyo, nangaliphi na ixesha ngexesha lokusebenza, unokudibanisa nezixhobo, ukwandisa ukusebenza.
Sisebenzisana nemibutho yangaphandle, sibanika inguqulelo yamazwe ngamazwe yesoftware, kunye nenguqulelo efanelekileyo yolwimi lwemenyu kunye nokwenza ngokwezifiso iitemplates kunye neefomula.


