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Iqembu lezinhlelo: Ukuzenzakalelayo kwebhizinisi
I-CRM yokumaketha
- I-copyright ivikela izindlela ezihlukile zokuzenzakalela kwebhizinisi ezisetshenziswa ezinhlelweni zethu.
I-copyright - Singabashicileli besofthiwe abaqinisekisiwe. Lokhu kuboniswa ohlelweni lokusebenza uma usebenzisa izinhlelo zethu nezinguqulo zedemo.
Umshicileli oqinisekisiwe - Sisebenza nezinhlangano emhlabeni wonke kusukela kwamabhizinisi amancane kuya kwamakhulu. Inkampani yethu ifakiwe kurejista yamazwe ngamazwe yezinkampani futhi inophawu lwe-electronic trust.
Uphawu lokuthembela
Ushintsho olusheshayo.
Yini ofuna ukuyenza manje?
Uma ufuna ukujwayelana nohlelo, indlela eshesha kakhulu ukuqala ukubuka ividiyo egcwele, bese ulanda inguqulo yedemo yamahhala bese usebenza nayo ngokwakho. Uma kunesidingo, cela isethulo kwabesekela lobuchwepheshe noma ufunde imiyalelo.
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Phakathi namahora ebhizinisi ngokuvamile siphendula phakathi kweminithi elingu-1
Ungaluthenga kanjani uhlelo?
Buka isithombe-skrini sohlelo
Buka ividiyo mayelana nohlelo
Landa inguqulo yedemo
Qhathanisa ukucushwa kohlelo
Bala izindleko zesofthiwe
Bala izindleko zefu uma udinga iseva yefu
Ubani umthuthukisi?
Isithombe-skrini sohlelo
Isithombe-skrini isithombe sesofthiwe esebenzayo. Kusuka kuyo ungakwazi ukuqonda ngokushesha ukuthi uhlelo lwe-CRM lubukeka kanjani. Senze isixhumi esibonakalayo sewindi esisekelwa idizayini ye-UX/UI. Lokhu kusho ukuthi ukusebenzelana komsebenzisi kusekelwe eminyakeni yolwazi lomsebenzisi. Isenzo ngasinye sitholakala lapho kulunge khona kakhulu ukusenza. Ngenxa yale ndlela enekhono, ukukhiqiza kwakho kuzoba okuphezulu. Chofoza esithombeni esincane ukuze uvule isithombe-skrini ngosayizi ogcwele.
Uma uthenga isistimu ye-USU CRM ngokucushwa okungenani kokuthi "Okujwayelekile", uzoba nokukhetha kwemiklamo evela kuzifanekiso ezingaphezu kwamashumi amahlanu. Umsebenzisi ngamunye wesoftware uzoba nethuba lokukhetha ukwakheka kohlelo ukuze kuhambisane nokuthanda kwabo. Zonke izinsuku zomsebenzi kufanele zilethe injabulo!
I-CRM yomthengisi uhlelo olusekela izinqubo zobungcweti zokusebenzisana namakhasimende. I-CRM imele ukuphathwa kobudlelwano beKhasimende, okusho ukuphathwa kobudlelwano bamakhasimende. Isisekelo seCRM, ngosizo lwenqubo ezishintshayo, sisiza ekwakheni ukuxhumana nomthengi kahle kakhulu, ukuzama ukungazenzi amaphutha emsebenzini wabasebenzi wabakhangisi, nokwandisa ukuthengisa ngokuzayo. Manje sizobheka ukuthi ibukeka kanjani kuCRM. Isibonelo, kunoma yimuphi umhleli wespredishithi, ake sithi izinhlelo ezijwayelekile zokubalwa kwezimali nesisekelo seklayenti lakho liqukethe idatha, kuphela ngokuchofoza egameni lekhasimende, kuvulwa ikhadi elilula, liqukethe wonke umlando wemisebenzi naleli khasimende. Kusukela ngesikhathi socingo kuze kube ukuthenga, abathengisi bagcina i-oda. Uzokwazi ukulalela ukuqoshwa kwezwi kwazo zonke izingcingo, ubuze ngomlando wokuthenga, wenze amadokhumenti ngokwesifanekiso, ubhale i-imeyili, usethe umsebenzi.
Okwamanje lapho iklayenti likubiza, iCRM ithembisa ukubheka ikhadi layo, ukuze uqale ingxoxo, ubize ikhasimende ngegama lalo. Inemisebenzi eminingi efanayo, elula yokusebenzela izivakashi. Izinqubo eziningi zizenzakalela wena, uzolandela ukuqondiswa kohlelo lokusebenza nemisebenzi yalo ehlakaniphile eyakhelwe ngaphakathi. Ngokuqondene nomsebenzi womakethi, siyazi ukuthi umakethi ungumuntu osebenza ngezikhangiso nomfudlana omkhulu wemibono ehlukahlukene. Ngokucutshungulwa kwedatha, ukwethulwa kwemakethe, nokugcinwa kwesidingo. Ngakho-ke, lolu hlelo lweCRM luyindlela engcono kakhulu yokusiza ukuxazulula izingqinamba nemisebenzi ehlukahlukene, kufaka phakathi ukusiza ochwepheshe bezokumaketha bomnyango ekuxazululeni izingqinamba. Ikakhulukazi, imisebenzi eminingi elula yathuthukiswa lapho usebenza namakhasimende, uhlelo lokuzenzakalela lohlelo lusheshisa ukuhamba komsebenzi futhi lwenze lube lwesimanje noluthakazelisayo. Nge-CRM, abathengisi benza amaphutha ambalwa futhi bagcina bethola ukuthengisa okuningi.
Ubani umthuthukisi?
Akulov Nikolay
Uchwepheshe kanye nomklami omkhulu obambe iqhaza ekwakhiweni nasekuthuthukisweni kwale software.
2026-01-12
Ividiyo ye-crm yokumaketha
Le vidiyo ingesiRashiya. Asikakwazi ukwenza amavidiyo ngezinye izilimi.
Abaphathi banamaphuzu amaningi awusizo ngenxa yohlelo lokusebenza, kuba lula kakhulu ukuphatha inkampani. Isikhathi esincane sichithwa ekulawuleni, futhi isikhathi esiningi sichithwa ekutholeni izinsiza kusebenza zokuqhubekisela phambili ibhizinisi. I-USU Software ingenye yezinhlelo zokusebenza zohlelo lweCRM, ngakho-ke, i-USU Software inenqwaba yemisebenzi ehlukahlukene edluliselwe kuyo kusuka kubathuthukisi beCRM. Kuwusizo kakhulu emsebenzini wabakhangisi namakhasimende, okusebenza okuningi futhi okuzenzakalelayo, futhi uyakwazi ukukhiqiza imibiko eminingi kanye nokuhlaziya. Umakethi ngamunye udinga ukusebenza kuhlelo olukhethekile olunemisebenzi ethile, ngakho-ke abaningi bakhetha uhlelo lwe-USU Software, olunokuxhumana okulula, okuqondakalayo ekusebenzeni, futhi okuhehayo ngenxa yomklamo walo wanamuhla. Uhlelo lunenqubomgomo yamanani ento eguquguqukayo, awudingi ukukhokha imali yokubhalisa, ayinikeziwe, kuphela esimweni sokucwenga okuhlukile kwesisekelo semisebenzi yenkampani, kuzodingeka ukhokhe imali ethe xaxa uchwepheshe.
Ngokuthenga i-USU Software, okuwuhlelo lweCRM, uthola i-database engagcina noma yiluphi ulwazi futhi ithole izibalo eziphelele ngomuntu ngamunye usebenzisa imibiko. Ngezansi sizobheka ezinye zazo. Uzokwazi ukulawula konke ukuhamba kwemali nezinkokhelo ezenziwe. Kunoma yimuphi umbhalo owudalayo, uzonamathisela noma yimaphi amafayela odinga ukuwathumela. Kuhlelo lokusebenza, ungabeka amanothi emisebenzini ehleliwe neqediwe nganoma yimaphi amaklayenti. Ngokuya ngohlu lwamanani ahlanganisiwe, inani lakho le-oda libalwa ngokuzenzekelayo yi-software yohlelo. Ungahlaziya ukuthi imaphi ama-oda wokukhangisa afunwa kakhulu ngokwenza umbiko. Uzokwazi ukulawula ngokuzimela konke ukuhamba kwemali enkampanini. Kungenzeka ube nokulawula okugcwele kubasebenzi, uzokwazi ukulawula umsebenzi we-oda ngalinye elikhona.
Landa inguqulo yedemo
Lapho uqala uhlelo, ungakhetha ulimi.
Ungalanda inguqulo yedemo mahhala. Futhi usebenze ohlelweni amasonto amabili. Olunye ulwazi seluvele lufakiwe lapho ukuze lucaciselwe.
Ubani umhumushi?
Kungenzeka ukufaka uhlelo lokusebenza lweselula futhi ulawule wonke umsebenzi oqhubekayo uwedwa. Ukuhlanganiswa namakhamera we-CCTV kuvumela ukulawulwa okuthembekile, uhlelo lokulandela umkhondo kumazwibela we-video stream, futhi kukhombise imininingwane oyithandayo. Ukuxhumana namatheminali wokukhokha kuyasungulwa, ukuze kube lula ukukhokha amakhasimende ezindaweni nasezakhiweni eziseduze. Amandla okwenza i-SMS ngobuningi, ukuthumela imiyalezo ngazinye kumakhasimende kufanele atholakale. Uzoba nethuba lokuqhathanisa nokuqinisekisa abathengisi bakho, ngokuya ngenombolo yama-oda, kulinganiselwa, kanye nemali engenayo yangempela.
Uhlelo olukhethekile lwenza ikhophi yokulondoloza yonke imininingwane yakho ngesikhathi osibeka futhi uligcine kungobo yomlando, ngemuva kwalokho izokwazisa ngokulungela kwale nqubo.
Oda i-crm yokumaketha
Ukuthenga uhlelo, vele usishayele noma usibhalele. Ochwepheshe bethu bazovumelana nawe ekucushweni kwesofthiwe efanele, balungise inkontileka kanye ne-invoyisi ukuze ukhokhe.
Ungaluthenga kanjani uhlelo?
Thumela imininingwane yenkontileka
Senza isivumelwano neklayenti ngalinye. Inkontileka iyisiqinisekiso sakho sokuthi uzothola lokho kanye okudingayo. Ngakho-ke, okokuqala udinga ukusithumelela imininingwane yebhizinisi elisemthethweni noma umuntu. Lokhu ngokuvamile akuthathi imizuzu engaphezu kwemi-5
Yenza inkokhelo kusengaphambili
Ngemva kokukuthumelela amakhophi askeniwe enkontileka kanye ne-invoyisi ukuze ukhokhe, kudingeka ukukhokha kusengaphambili. Sicela uqaphele ukuthi ngaphambi kokufaka uhlelo lwe-CRM, kwanele ukukhokha inani eliphelele, kodwa ingxenye kuphela. Izindlela zokukhokha ezahlukahlukene ziyasekelwa. Cishe imizuzu engu-15
Uhlelo luzofakwa
Ngemva kwalokhu, usuku oluthile lokufakwa kanye nesikhathi kuzovunyelwana ngakho nawe. Lokhu kuvame ukwenzeka ngosuku olufanayo noma ngakusasa ngemva kokuqedwa kwamaphepha. Ngokushesha ngemva kokufaka uhlelo lwe-CRM, ungacela ukuqeqeshwa komsebenzi wakho. Uma uhlelo luthengelwa umsebenzisi ongu-1, ngeke kuthathe isikhathi esingaphezu kwehora elingu-1
Jabulela umphumela
Jabulela umphumela ngokungapheli :) Okujabulisa kakhulu akuyona nje ikhwalithi isofthiwe eye yathuthukiswa ngayo ukuze isebenze ngokuzenzakalelayo umsebenzi wansuku zonke, kodwa futhi nokuntuleka kokuncika ngendlela yemali yokubhalisa yanyanga zonke. Phela, uzokhokha kanye kuphela ngohlelo.
Thenga uhlelo eselenziwe ngomumo
Futhi unga-oda ukuthuthukiswa kwesoftware yangokwezifiso
Uma unezidingo ezikhethekile zesofthiwe, oda ukuthuthukiswa ngokwezifiso. Khona-ke ngeke kudingeke uvumelane nohlelo, kodwa uhlelo luzolungiselelwa izinqubo zebhizinisi lakho!
I-CRM yokumaketha
Uma udinga ukususa noma yiluphi ulwazi olungadingekile ku-database, uzodinga ukwazisa ngakho. Yonke iminyango enkampanini izoxhumana nomunye wonkana. Umsebenzi otholakalayo uzobonisa okungenani ukuthi iziphi izimpahla eziphelayo futhi ezidingekayo ekuthengeni. Ngokwenza umbiko, uzobona ngokushesha ukuthi imaphi amaklayenti angaqedanga ukukhokha. Ungafaka idatha yakho ngokushesha ukuqala imisebenzi, kepha kulokhu, udinga ukusebenzisa umsebenzi wokungenisa idatha. Isoftware yeCRM ine-interface elula, ungazitholela yona.
Futhi, lapho uqala ukusebenza kule software, kufanele uthole igama lakho lomsebenzisi nephasiwedi. Isisekelo sizokhombisa izibalo zomsebenzi owenzelwe iklayenti ngalinye. Imininingwane edingekayo ingalayishwa kusayithi lakho ukuze ukwazi ukulawula isimo se-oda, izindleko zezinsizakalo ohlelweni lwakho.
Uzofaka yonke imininingwane nolwazi kusisekelo seklayenti elilodwa. Izinkontileka ezahlukahlukene, imibhalo edingekayo emsebenzini izokwakhiwa ngokushesha okukhulu. Uzoba nemininingwane eningiliziwe ngesimo sezinqolobane, ukutholakala, ukusetshenziswa, ukuhanjiswa nokusatshalaliswa kwempahla. I-USU Software inikeza lonke ulwazi kuma-akhawunti wamanje nasetafuleni lemali lenkampani. Ngenhloso yokuphepha kwemininingwane, uhlelo luzivimba okwesikhashana uma kungenzeka ukuthi udinga ukushiya indawo osebenzela kuyo isikhashana.