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Iqembu lezinhlelo: Ukuzenzakalelayo kwebhizinisi
I-CRM yokumaketha
- I-copyright ivikela izindlela ezihlukile zokuzenzakalela kwebhizinisi ezisetshenziswa ezinhlelweni zethu.
I-copyright - Singabashicileli besofthiwe abaqinisekisiwe. Lokhu kuboniswa ohlelweni lokusebenza uma usebenzisa izinhlelo zethu nezinguqulo zedemo.
Umshicileli oqinisekisiwe - Sisebenza nezinhlangano emhlabeni wonke kusukela kwamabhizinisi amancane kuya kwamakhulu. Inkampani yethu ifakiwe kurejista yamazwe ngamazwe yezinkampani futhi inophawu lwe-electronic trust.
Uphawu lokuthembela
Ushintsho olusheshayo.
Yini ofuna ukuyenza manje?
Uma ufuna ukujwayelana nohlelo, indlela eshesha kakhulu ukuqala ukubuka ividiyo egcwele, bese ulanda inguqulo yedemo yamahhala bese usebenza nayo ngokwakho. Uma kunesidingo, cela isethulo kwabesekela lobuchwepheshe noma ufunde imiyalelo.
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Phakathi namahora ebhizinisi ngokuvamile siphendula phakathi kweminithi elingu-1
Ungaluthenga kanjani uhlelo?
Buka isithombe-skrini sohlelo
Buka ividiyo mayelana nohlelo
Landa inguqulo yedemo
Qhathanisa ukucushwa kohlelo
Bala izindleko zesofthiwe
Bala izindleko zefu uma udinga iseva yefu
Ubani umthuthukisi?
Isithombe-skrini sohlelo
Isithombe-skrini isithombe sesofthiwe esebenzayo. Kusuka kuyo ungakwazi ukuqonda ngokushesha ukuthi uhlelo lwe-CRM lubukeka kanjani. Senze isixhumi esibonakalayo sewindi esisekelwa idizayini ye-UX/UI. Lokhu kusho ukuthi ukusebenzelana komsebenzisi kusekelwe eminyakeni yolwazi lomsebenzisi. Isenzo ngasinye sitholakala lapho kulunge khona kakhulu ukusenza. Ngenxa yale ndlela enekhono, ukukhiqiza kwakho kuzoba okuphezulu. Chofoza esithombeni esincane ukuze uvule isithombe-skrini ngosayizi ogcwele.
Uma uthenga isistimu ye-USU CRM ngokucushwa okungenani kokuthi "Okujwayelekile", uzoba nokukhetha kwemiklamo evela kuzifanekiso ezingaphezu kwamashumi amahlanu. Umsebenzisi ngamunye wesoftware uzoba nethuba lokukhetha ukwakheka kohlelo ukuze kuhambisane nokuthanda kwabo. Zonke izinsuku zomsebenzi kufanele zilethe injabulo!
Ukumaketha kweCRM kuyinto ebalulekile yokusebenza kokuthuthuka okuphumelelayo kwayo yonke inhlangano. I-CRM isifinyezo sezinhlamvu zokuqala zegama lesiNgisi elithi 'Customer Relationship Management', elihunyushwa ngesiRashiya ngokuthi 'Ukuphathwa Kobudlelwano Namakhasimende'. Kepha uma uhlelo lweCRM, ngendlela yalo yakudala, luhlose kakhulu ukuhlela indlela elula kakhulu yokugcina imininingwane yamakhasimende, umlando wokusebenzisana, ukuhlukaniswa kokuthengiswa, imininingwane yokuthengisa, ukumaketha kweCRM kuhlose ukukhulisa isisekelo samakhasimende. Kunezindawo ezahlukahlukene zobungcweti lapho kungasetshenziswa ukumaketha kweCRM. I-CRM yokumaketha ku-USU Software isiza ukuhlela ukulawula okuningiliziwe kokuthengisa, ukuhlaziywa kwezezimali, kanye nokuphathwa kwesisekelo samakhasimende. Ngaphandle kwehaba, ukumaketha kwe-CRM yamawindi amaningi, kanye nohlelo lokuthengisa kuyisoftware eyingqayizivele yokuphathwa ngempumelelo kwayo yonke inhlangano. Umnyango wezezimali ukhululiwe emaphephandabeni amakhulu, amaspredishithi amaningi e-Excel. Awudingi ukuza nezinhlobo ezikhethekile zamatafula, amafomula wezibalo, noma enye into efana naleyo ukulawula nokuthuthukisa inqubo yokuxhumana neklayenti. Konke sekuvele kucatshangelwe kusoftware eyingqayizivele evela kochwepheshe bohlelo lwe-USU Software. Njengamanje, ubuchwepheshe beCRM kwezokumaketha buzuze izinkomba ezinhle impela. Ngenxa yalobu buchwepheshe, ama-ejensi wokukhangisa ahlukahlukene, kanye namabhizinisi nje angathanda ukwandisa umkhiqizo wamakhasimende abo, enze izinyathelo ezibalulekile kunqubo yokukhangisa yokuphatha ibhizinisi labo. Ukusetshenziswa kobuchwepheshe besimanje kukhulisa kakhulu konke ukuhamba komsebenzi kwamanje. Ukwakhiwa nokuhlaziywa kwesisekelo samakhasimende esisodwa kuqeda isimo esijwayelekile lapho umphathi elahlekelwa kusuka endaweni yokubambisana ikhasimende eselithengile okokuqala. Ngamazwi alula, inhloso yokumaketha kwe-CRM nokuthengisa ukwengeza njalo nokwandisa uhlu lwabathengi abangahle nabajwayelekile bemikhiqizo noma izinsiza zenkampani yakho. Ukuzenzakalela kokuthumela izaziso mayelana nokukhushulwa, izaphulelo, izikhumbuzo zokuthengisa, ukuhalalisela ngamaholide ahlukahlukene, uhlu olungaphelele kusethi yezinsizakalo ezinikezwe ohlelweni lweCRM lokumaketha nokuthengisa. Ukuthumela imiyalezo kuyatholakala ngezinombolo zocingo, i-imeyili, izinhlelo zokusebenza zeselula. Ukuthengisa kungaphansi kokulawulwa okugcwele kohlelo ngoba kuphela ngemuva kokufaka iphasiwedi yokungena nokungena, isisebenzi sinelungelo lokuthenga, ukuphrinta imibhalo ehambisana nakho, nezinye izenzo. Ngokuvamile, ukumaketha kweCRM kuyasiza ezinhlanganweni zezohwebo, ukungenisa izihambi, izinkampani ze-B2B noma ama-ejensi wokukhangisa, njll. Isoftware inikezwa ngezilimi eziningi zomhlaba. Amahhovisi abamele angatholakala emadolobheni amaningi nasemazweni amaningi. Isoftware ine-copyright. Inikezwe ilayisense, iwaranti ukwesekwa kwezobuchwepheshe, ukuqeqeshwa, ukubonisana. Izintengo ezilula kucatshangwa ukuthi zakha izimo zokusebenzisana ezikahle. Ithimba le-USU Software lingongoti emkhakheni wabo abasondela ekwakhiweni komkhiqizo ngamunye wabo ngomthwalo ophelele. Kuwebhusayithi yethu, ungathola ukubuyekezwa okuningi, incazelo ye-USU Software, izinombolo zokuxhumana, kanye namakheli wokuxhumana we-imeyili. Siyaqonda ukuthi akekho umuntu ongathanda ukuthenga umkhiqizo ongaqondakali angakaze awusebenzise ngaphambili, ngakho-ke sinikeza nge-demo version yesoftware yethu mahhala ngokuphelele. Silwela ukudala ubuchwepheshe, ubudlelwane besikhathi eside namakhasimende ethu. Idumela libaluleke kakhulu kuyo yonke inhlangano yokukhiqiza nokwakha. Silwela ukuqinisekisa ukuthi isoftware yethu ibiyisizo eliwusizo, elikhiqizayo lokumaketha ngempumelelo nokuthengisa kuwo wonke amabhizinisi anentshisekelo.
Isicelo seCRM sinikeza amaklayenti isisekelo esivamile, umlando wokubambisana, ukuhlela ukusebenzisana okuqhubekayo, ukuzenzekelayo kokubalwa kwenani lokugcina le-oda, ukuzenzakalela kokwakhiwa nokugcwaliswa kwamadokhumenti namafomu ahambisanayo, ukuqapha umsebenzi wabasebenzi, ukuthumela imiyalezo ocingweni izinombolo, amakheli e-imeyili, izinhlelo zokusebenza zeselula, ukusetshenziswa kobuchwepheshe besimanje bokufunda ibhakhodi.
Ubani umthuthukisi?
Akulov Nikolay
Uchwepheshe kanye nomklami omkhulu obambe iqhaza ekwakhiweni nasekuthuthukisweni kwale software.
2026-01-13
Ividiyo ye-cRM yokumaketha
Le vidiyo ingesiRashiya. Asikakwazi ukwenza amavidiyo ngezinye izilimi.
Ubuchwepheshe besimanje buhlinzeka ngamandla wokwengeza izithombe namanye amafayela angeziwe kufomu ngalinye le-oda. Ukusetshenziswa kokuxhumana phakathi kweminyango namagatsha enhlangano efanayo. Umphathi wezokumaketha uyakwazi ukubikezela izixazululo ezingcono kakhulu zokwenyusa ngempumelelo inkampani.
Kukhona nokuhlaziywa kokuthandwa kwebhizinisi phakathi kwabathengi, ukuhlaziywa kanye nezibalo zeklayenti ngalinye, ukulawula okugcwele komnyango wezentengiso, umnyango wezezimali, ukulawulwa kwedeski lemali, ukubeka i-oda lokuthengisa nganoma iyiphi imali, ukulawulwa kwezikweletu kwamakhasimende ngamanye, ukuhlaziywa kwe umsebenzi wabasebenzi, ukubalwa kwamaholo, isaziso sesidingo sokugcwalisa izimpahla, izinsimbi, ukulungisa ukwamukela, isikhathi sokugcina, ukuhanjiswa kwempahla endaweni yokugcina impahla.
Landa inguqulo yedemo
Lapho uqala uhlelo, ungakhetha ulimi.
Ungalanda inguqulo yedemo mahhala. Futhi usebenze ohlelweni amasonto amabili. Olunye ulwazi seluvele lufakiwe lapho ukuze lucaciselwe.
Ubani umhumushi?
Ukuhleleka, izinketho ezinjengokuhlanganiswa nobuchwepheshe obuhlukahlukene, ukusetshenziswa kwalobu buchwepheshe emsebenzini, ukuhlanganiswa newebhusayithi, ukwengeza ukuphela kokukhokha, uhlelo lokuqapha ividiyo lunikezwa ngokwehlukana. Ngasikhathi sinye, asikho isidingo semali yokubhaliselwa engaguquki. Ukuhambisana nobuchwepheshe besimanje, sithuthukise uhlelo lokusebenza lweselula lwesisebenzi kanye nohlelo lokusebenza lweselula lekhasimende.
Isengezo esihlukile esithuthukiswe ngokukhethekile se-BSR - ‘The Bible of the Modern Leader’ sisiza ukuthuthukisa ulwazi lokuphathwa kwamabhizinisi okusebenzayo. Iyatholakala uku-oda.
Oda i-cRM yokumaketha
Ukuthenga uhlelo, vele usishayele noma usibhalele. Ochwepheshe bethu bazovumelana nawe ekucushweni kwesofthiwe efanele, balungise inkontileka kanye ne-invoyisi ukuze ukhokhe.
Ungaluthenga kanjani uhlelo?
Thumela imininingwane yenkontileka
Senza isivumelwano neklayenti ngalinye. Inkontileka iyisiqinisekiso sakho sokuthi uzothola lokho kanye okudingayo. Ngakho-ke, okokuqala udinga ukusithumelela imininingwane yebhizinisi elisemthethweni noma umuntu. Lokhu ngokuvamile akuthathi imizuzu engaphezu kwemi-5
Yenza inkokhelo kusengaphambili
Ngemva kokukuthumelela amakhophi askeniwe enkontileka kanye ne-invoyisi ukuze ukhokhe, kudingeka ukukhokha kusengaphambili. Sicela uqaphele ukuthi ngaphambi kokufaka uhlelo lwe-CRM, kwanele ukukhokha inani eliphelele, kodwa ingxenye kuphela. Izindlela zokukhokha ezahlukahlukene ziyasekelwa. Cishe imizuzu engu-15
Uhlelo luzofakwa
Ngemva kwalokhu, usuku oluthile lokufakwa kanye nesikhathi kuzovunyelwana ngakho nawe. Lokhu kuvame ukwenzeka ngosuku olufanayo noma ngakusasa ngemva kokuqedwa kwamaphepha. Ngokushesha ngemva kokufaka uhlelo lwe-CRM, ungacela ukuqeqeshwa komsebenzi wakho. Uma uhlelo luthengelwa umsebenzisi ongu-1, ngeke kuthathe isikhathi esingaphezu kwehora elingu-1
Jabulela umphumela
Jabulela umphumela ngokungapheli :) Okujabulisa kakhulu akuyona nje ikhwalithi isofthiwe eye yathuthukiswa ngayo ukuze isebenze ngokuzenzakalelayo umsebenzi wansuku zonke, kodwa futhi nokuntuleka kokuncika ngendlela yemali yokubhalisa yanyanga zonke. Phela, uzokhokha kanye kuphela ngohlelo.
Thenga uhlelo eselenziwe ngomumo
Futhi unga-oda ukuthuthukiswa kwesoftware yangokwezifiso
Uma unezidingo ezikhethekile zesofthiwe, oda ukuthuthukiswa ngokwezifiso. Khona-ke ngeke kudingeke uvumelane nohlelo, kodwa uhlelo luzolungiselelwa izinqubo zebhizinisi lakho!
I-CRM yokumaketha
Ubuchwepheshe besimanje bukuvumela ukuthi ungenise futhi ufake ngokushesha idatha eyisiqalo ukuze uqale ukusebenza ohlelweni ngokushesha okukhulu. Ukukhethwa okuhle kwezingqikithi ezahlukahlukene zokwakheka kwesikhombimsebenzisi kuyaziswa ngabasebenzisi besicelo banamuhla. Uhlobo lwedemo lweCRM lokumaketha nokuthengisa lunikezwa mahhala. Ukubonisana, ukuqeqeshwa, ukwesekwa okuvela kubaphathi be-USU Software kuqinisekisa ukunethezeka kwamakhono wokukhangisa we-software.