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Iqembu lezinhlelo: Ukuzenzakalelayo kwebhizinisi
I-CRM yokukhiqizwa kwengubo
- I-copyright ivikela izindlela ezihlukile zokuzenzakalela kwebhizinisi ezisetshenziswa ezinhlelweni zethu.
I-copyright - Singabashicileli besofthiwe abaqinisekisiwe. Lokhu kuboniswa ohlelweni lokusebenza uma usebenzisa izinhlelo zethu nezinguqulo zedemo.
Umshicileli oqinisekisiwe - Sisebenza nezinhlangano emhlabeni wonke kusukela kwamabhizinisi amancane kuya kwamakhulu. Inkampani yethu ifakiwe kurejista yamazwe ngamazwe yezinkampani futhi inophawu lwe-electronic trust.
Uphawu lokuthembela
Ushintsho olusheshayo.
Yini ofuna ukuyenza manje?
Uma ufuna ukujwayelana nohlelo, indlela eshesha kakhulu ukuqala ukubuka ividiyo egcwele, bese ulanda inguqulo yedemo yamahhala bese usebenza nayo ngokwakho. Uma kunesidingo, cela isethulo kwabesekela lobuchwepheshe noma ufunde imiyalelo.
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Phakathi namahora ebhizinisi ngokuvamile siphendula phakathi kweminithi elingu-1
Ungaluthenga kanjani uhlelo?
Buka isithombe-skrini sohlelo
Buka ividiyo mayelana nohlelo
Landa inguqulo yedemo
Qhathanisa ukucushwa kohlelo
Bala izindleko zesofthiwe
Bala izindleko zefu uma udinga iseva yefu
Ubani umthuthukisi?
Isithombe-skrini sohlelo
Isithombe-skrini isithombe sesofthiwe esebenzayo. Kusuka kuyo ungakwazi ukuqonda ngokushesha ukuthi uhlelo lwe-CRM lubukeka kanjani. Senze isixhumi esibonakalayo sewindi esisekelwa idizayini ye-UX/UI. Lokhu kusho ukuthi ukusebenzelana komsebenzisi kusekelwe eminyakeni yolwazi lomsebenzisi. Isenzo ngasinye sitholakala lapho kulunge khona kakhulu ukusenza. Ngenxa yale ndlela enekhono, ukukhiqiza kwakho kuzoba okuphezulu. Chofoza esithombeni esincane ukuze uvule isithombe-skrini ngosayizi ogcwele.
Uma uthenga isistimu ye-USU CRM ngokucushwa okungenani kokuthi "Okujwayelekile", uzoba nokukhetha kwemiklamo evela kuzifanekiso ezingaphezu kwamashumi amahlanu. Umsebenzisi ngamunye wesoftware uzoba nethuba lokukhetha ukwakheka kohlelo ukuze kuhambisane nokuthanda kwabo. Zonke izinsuku zomsebenzi kufanele zilethe injabulo!
Uhlelo lweCRM lokukhiqiza ingubo lubalulekile kunoma iyiphi i-atelier. Uhlelo lweCRM lokuthunga umkhiqizo oluqhamuka eUSU-Soft luyahluka kwezinye izinhlelo zalolu hlobo ikakhulukazi ekusetshenzisweni kwalo kalula nasekuzivumelaneni nezidingo zomsebenzisi. Imvamisa, ukukhiqizwa kwengubo (ikakhulukazi okuncane) kuthola ukuthi banamakhono anele anikezwe yi-Excel, noma okufakiwe okulula embhalweni wombhalo. Uhlelo lweCRM lubonakala luyinto enzima kakhulu ukuyifunda futhi engenasidingo ngokuphelele. Lokhu kuyiqiniso uma ukukhiqizwa kwengubo kusebenzela iklayenti elilodwa kuphela. Uma kunamakhasimende amaningi, khona-ke ukutholakala kohlelo lweCRM olufanele futhi oluhlelwe kahle lokukhiqizwa kwezingubo kusiza i-atelier (noma enye inhlangano yokwenziwa kwezingubo) ukugwema izinkinga eziningi, yonge imali yenkampani nokwenza ngcono ukuthengisa.
Ubani umthuthukisi?
Akulov Nikolay
Uchwepheshe kanye nomklami omkhulu obambe iqhaza ekwakhiweni nasekuthuthukisweni kwale software.
2026-01-12
Ividiyo ye-crm yokukhiqiza ingubo
Le vidiyo ingesiNgisi. Kodwa ungazama ukuvula imibhalo engezansi ngolimi lwakho lwendabuko.
Izinzuzo zokusebenzisa uhlelo lweCRM ikakhulukazi zisezindaweni ezimbili: ukusebenza ngqo namakhasimende wokukhiqizwa kwengubo nokulawulwa kwezimenenja. Umsebenzi oqondile namakhasimende wokukhiqizwa kwengubo uqukethe izinto ezintathu eziyinhloko: ukusesha kwamakhasimende, ukuthengisa kanye nezinsizakalo zangemva kokuthengisa. Uhlelo lweCRM likuvumela ukuthi urekhode inani eliphezulu lemininingwane yesigaba ngasinye futhi ulisebenzise ngempumelelo kakhulu lapho lidingeka. Enqubeni yokucinga iklayenti ngalinye elingahle libe khona, kuqoqwa idatha eningi: ikheli, oxhumana nabo, amagama aphelele abantu oxhumana nabo, umkhakha womsebenzi wenhlangano, njll. Ngaphezu kwalokho, kwesinye isikhathi kunzima ukuhlela lokho okudingeka kuqoshwe futhi yini. Ngenxa yalokhu, i-database yamakhasimende iyagcwala, futhi imininingwane ebalulekile ihlala kwizicucu zephepha. Uhlelo lweCRM lokuphathwa kwezingubo likuvumela ukuba uhlele kahle izinto ezitholakalayo futhi uthole kalula imininingwane edingekayo yokuxhumana ngempumelelo nomthengi.
Landa inguqulo yedemo
Lapho uqala uhlelo, ungakhetha ulimi.
Ungalanda inguqulo yedemo mahhala. Futhi usebenze ohlelweni amasonto amabili. Olunye ulwazi seluvele lufakiwe lapho ukuze lucaciselwe.
Ubani umhumushi?
Ngenqubo yokwenza ukuthengisa, kuyadingeka futhi ukurekhoda inani elikhulu lolwazi. Kuyadingeka ukuthi kucatshangelwe uhla lwemikhiqizo, ubuningi bayo, isethi ephelele, isimo sokukhiqizwa nokudluliswa kwazo nezinye izingxenye eziningi. Futhi uma kukhona ama-oda amaningi avela kunhlangano eyodwa (noma umuntu), khona-ke le datha kufanele futhi iqoqwe ngokomongo wama-oda nemibandela yokwenziwa kwawo. Ukusebenzisa uhlelo lweCRM kubhekana kalula nalezi zinkinga futhi kuvumela ukukhiqizwa kwengubo ukuphatha ngempumelelo inqubo yokuthengisa. Ukulawulwa komsebenzi wezimenenja nakho kusebenza ngempumelelo enkulu lapho kusetshenziswa uhlelo lweCRM. Imvamisa ekukhiqizweni kwezingubo ababaningi abantu ababandakanyeka ngqo ekuthengiseni. Uma kunoyedwa kuphela onguchwepheshe onjalo, lapho-ke kungekho sakhiwo seCRM, abaphathi bavame ukuba yibanjwa lokuthakazelelwa kwalo. Bonke oxhumana nabo bamakhasimende kanye nemininingwane ephathelene nobudlelwano nabo inamathiselwe kwisisebenzi esisodwa. Uma beya eholidini noma ekhefini lokugula, khona-ke sebenzisana namakhasimende empeleni kuyaqina futhi kunzima kakhulu ukuwafaka esikhundleni salesi sikhathi. Futhi uma lesi sisebenzi sihamba, imvamisa bathatha amaklayenti amaningi bahambe nawo.
Oda i-crm yokukhiqiza ingubo
Ukuthenga uhlelo, vele usishayele noma usibhalele. Ochwepheshe bethu bazovumelana nawe ekucushweni kwesofthiwe efanele, balungise inkontileka kanye ne-invoyisi ukuze ukhokhe.
Ungaluthenga kanjani uhlelo?
Thumela imininingwane yenkontileka
Senza isivumelwano neklayenti ngalinye. Inkontileka iyisiqinisekiso sakho sokuthi uzothola lokho kanye okudingayo. Ngakho-ke, okokuqala udinga ukusithumelela imininingwane yebhizinisi elisemthethweni noma umuntu. Lokhu ngokuvamile akuthathi imizuzu engaphezu kwemi-5
Yenza inkokhelo kusengaphambili
Ngemva kokukuthumelela amakhophi askeniwe enkontileka kanye ne-invoyisi ukuze ukhokhe, kudingeka ukukhokha kusengaphambili. Sicela uqaphele ukuthi ngaphambi kokufaka uhlelo lwe-CRM, kwanele ukukhokha inani eliphelele, kodwa ingxenye kuphela. Izindlela zokukhokha ezahlukahlukene ziyasekelwa. Cishe imizuzu engu-15
Uhlelo luzofakwa
Ngemva kwalokhu, usuku oluthile lokufakwa kanye nesikhathi kuzovunyelwana ngakho nawe. Lokhu kuvame ukwenzeka ngosuku olufanayo noma ngakusasa ngemva kokuqedwa kwamaphepha. Ngokushesha ngemva kokufaka uhlelo lwe-CRM, ungacela ukuqeqeshwa komsebenzi wakho. Uma uhlelo luthengelwa umsebenzisi ongu-1, ngeke kuthathe isikhathi esingaphezu kwehora elingu-1
Jabulela umphumela
Jabulela umphumela ngokungapheli :) Okujabulisa kakhulu akuyona nje ikhwalithi isofthiwe eye yathuthukiswa ngayo ukuze isebenze ngokuzenzakalelayo umsebenzi wansuku zonke, kodwa futhi nokuntuleka kokuncika ngendlela yemali yokubhalisa yanyanga zonke. Phela, uzokhokha kanye kuphela ngohlelo.
Thenga uhlelo eselenziwe ngomumo
Futhi unga-oda ukuthuthukiswa kwesoftware yangokwezifiso
Uma unezidingo ezikhethekile zesofthiwe, oda ukuthuthukiswa ngokwezifiso. Khona-ke ngeke kudingeke uvumelane nohlelo, kodwa uhlelo luzolungiselelwa izinqubo zebhizinisi lakho!
I-CRM yokukhiqizwa kwengubo
Ukuqaliswa kohlelo lweCRM kwenza izinqubo kube sobala kakhulu futhi kuvumela umphathi ukuthi aqonde ngokusobala ukuthi umkhiqizo wezingubo unamakhasimende amangaki, isimo sokuthengisa sikuphi nokuthi imenenja yenzani ncamashi nganoma isiphi isikhathi. Ngezansi kunohlu olufushane lwezici ze-USU-Soft. Uhlu lwamathuba lungahluka ngokuya ngokucushwa kwesoftware ethuthukile. Ukusetshenziswa kweCRM kokukhiqizwa kwengubo kuthuthukisa ukuthengiswa kwemikhiqizo eqediwe futhi kuseshwe ama-oda, kanye nokuqinisekisa ukusebenza kahle kwenqubo yokuphathwa kosesho lwamakhasimende. Uhlelo lokusebenza oluzenzakalelayo lusekela imisebenzi yokulawula ngenkathi kwenziwa ukubalwa kwemali noku-oda ukwenziwa. I-CRM yokukhiqizwa kwengubo ine-interface elula futhi enembile. Ukulawulwa kwenqubo yomkhakha wezingubo kwenziwa yindlela yezikhumbuzo nezaziso. I-CRM inendlela esebenza kahle yokuzula. Ingashintshwa kalula kunoma iyiphi imodeli yenhlangano yokukhiqizwa kwengubo. Uhlelo lweCRM oluvela eUSU-Soft luhambisana nanoma yiziphi iziteshi zokuxhumana: ukuthumela i-SMS, ukuthumela izwi, i-imeyili, iViber.
Isoftware ihlinzeka kalula umsebenzi ngenani elikhulu lolwazi nokwenza imisebenzi eminingi futhi kuqinisekisa ngempumelelo ukulawulwa kwe-oda nokukhokha. Ixhasa umsebenzi wokubheka izinsuku ezifanele zemiyalo yokuthengisa. Uhlelo lunomsebenzi wokubonisa imibiko ngezinkomba zokusebenza kwenqubo yokuthengisa ezicini ezahlukahlukene. Ungathola ngokushesha noma iyiphi idatha edingekayo ohlelweni ngamapharamitha acacisiwe noma usebenzisa umsebenzi wokusesha umongo. Amasethingi asebenzayo enza kube nokwenzeka ukuvumelanisa ngokugcwele i-CRM nezidingo zenkampani ethile. Amandla afaka phakathi ukusebenza okukuvumela ukuthi uhlanganyele kalula nezinye izinhlelo zokugcina nokucubungula idatha. Kungenzeka ukwahlukanisa amalungelo okufinyelela ngokuya ngezibopho zabasebenzisi. Inikeza ithuba ongoti abambalwa ukuthi basebenze ngasikhathi sinye ne-database yolwazi lwamakhasimende ejwayelekile futhi yenze umsebenzi wezimenenja ubonakale futhi uphathwe kahle, futhi ithuthukise inqubo yokuthola nokubalwa kwamakhasimende, ikwenze kube ngcono.
Kunezindlela eziningi zokuthuthukisa ukusebenza kahle komuntu. Kodwa-ke, ayikho neyodwa yazo enhle njengecebo lokukhiqiza okuzenzakalelayo. Lokhu kusho ukuthi ngohlelo lwe-USU-Soft kungenzeka ukuthi ungalawuli nje kuphela indlela okhiqizwa ngayo ingubo yakho, kepha nokuhamba kwemali, izinqolobane nezinto zokwakha, abasebenzi, amaholo, ukumaketha njalonjalo njalonjalo. Ububanzi bamakhono cishe abupheli!