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Iqembu lezinhlelo: Ukuzenzakalelayo kwebhizinisi
Izici ze-CRM
- I-copyright ivikela izindlela ezihlukile zokuzenzakalela kwebhizinisi ezisetshenziswa ezinhlelweni zethu.
I-copyright - Singabashicileli besofthiwe abaqinisekisiwe. Lokhu kuboniswa ohlelweni lokusebenza uma usebenzisa izinhlelo zethu nezinguqulo zedemo.
Umshicileli oqinisekisiwe - Sisebenza nezinhlangano emhlabeni wonke kusukela kwamabhizinisi amancane kuya kwamakhulu. Inkampani yethu ifakiwe kurejista yamazwe ngamazwe yezinkampani futhi inophawu lwe-electronic trust.
Uphawu lokuthembela
Ushintsho olusheshayo.
Yini ofuna ukuyenza manje?
Uma ufuna ukujwayelana nohlelo, indlela eshesha kakhulu ukuqala ukubuka ividiyo egcwele, bese ulanda inguqulo yedemo yamahhala bese usebenza nayo ngokwakho. Uma kunesidingo, cela isethulo kwabesekela lobuchwepheshe noma ufunde imiyalelo.
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Phakathi namahora ebhizinisi ngokuvamile siphendula phakathi kweminithi elingu-1
Ungaluthenga kanjani uhlelo?
Buka isithombe-skrini sohlelo
Buka ividiyo mayelana nohlelo
Landa uhlelo ngokuqeqeshwa okusebenzisanayo
Iziqondiso ezisebenzayo zohlelo kanye nenguqulo yedemo
Qhathanisa ukucushwa kohlelo
Bala izindleko zesofthiwe
Bala izindleko zefu uma udinga iseva yefu
Ubani umthuthukisi?
Isithombe-skrini sohlelo
Isithombe-skrini isithombe sesofthiwe esebenzayo. Kusuka kuyo ungakwazi ukuqonda ngokushesha ukuthi uhlelo lwe-CRM lubukeka kanjani. Senze isixhumi esibonakalayo sewindi esisekelwa idizayini ye-UX/UI. Lokhu kusho ukuthi ukusebenzelana komsebenzisi kusekelwe eminyakeni yolwazi lomsebenzisi. Isenzo ngasinye sitholakala lapho kulunge khona kakhulu ukusenza. Ngenxa yale ndlela enekhono, ukukhiqiza kwakho kuzoba okuphezulu. Chofoza esithombeni esincane ukuze uvule isithombe-skrini ngosayizi ogcwele.
Uma uthenga isistimu ye-USU CRM ngokucushwa okungenani kokuthi "Okujwayelekile", uzoba nokukhetha kwemiklamo evela kuzifanekiso ezingaphezu kwamashumi amahlanu. Umsebenzisi ngamunye wesoftware uzoba nethuba lokukhetha ukwakheka kohlelo ukuze kuhambisane nokuthanda kwabo. Zonke izinsuku zomsebenzi kufanele zilethe injabulo!
Izinhlelo zesimanje zihlukene ekuxazululeni izinkinga, ngokwemisebenzi ye-CRM, ngokwezintengo, ngokwenani le-modular, ngokwezinqubo zokuqalisa imisebenzi, ukuhlela imisebenzi yokumaketha, ukubala ukulethwa nokuthengiswa kusengaphambili, ukulawula zonke izinqubo. Ukuze kuzuzwe imiphumela oyifunayo, ukuzenzekelayo kanye nokwenza kahle kwesikhathi sokusebenza, amamojula asebenzayo e-CRM ayadingeka ukuze asebenze endaweni ethile yomsebenzi wokusebenza. Inkampani ngayinye, lapho ikhetha uhlelo oluzenzakalelayo, ithembele ezidingweni zayo ukuze ithuthukise insimu yayo futhi ihlale ngaphambi kwabaqhudelana nayo, ibambe indawo ethile emakethe. Ngeshwa, lapho ukhetha izinhlelo zokusebenza ze-CRM, ukukhetha kunzima kakhulu ngenxa ye-assortment enkulu ukuthi abasebenzisi beza esinqumweni esingalungile, kamuva esiba nomthelela odabukisayo ekukhiqizeni nasekuthuthukisweni kokusebenza, ngenxa yenani elinganele lamamojula, ngenxa yokufakwa okungalungile kanye ezinye izici.
Uhlelo lwethu oluthuthukisiwe lwe-Universal Accounting System luwuhlelo lwe-CRM olungcono kakhulu, olungenazo ama-analogue, olunezindleko ezithengekayo, isixhumi esibonakalayo, izilungiselelo zokumisa ezinembile nezivumelana nezimo, ezinokuzenzakalela okugcwele kwezinqubo zokusebenza kanye nokwenza kahle kwamahora okusebenza. izindleko ezithengekayo, lokhu akukhona konke okuzokonga imali, ngoba inqubomgomo yenkampani nayo ayinikezi imali yokubhalisa.
Uhlelo lwe-CRM oluzenzakalelayo lunomsebenzi owakhelwe ngaphakathi wokubalwa kwezimali wamakhasimende, ukugcinwa kwesizindalwazi esisodwa esinolwazi olugcwele lokuxhumana, okunezela ulwazi mayelana nokusebenzisana (ukunikezwa kwezimpahla), ukukhokhelwa kwenkokhelo eyamukelwa nganoma yiluphi uhlobo lwemali, izehlakalo ezibikezelwe, njll. Umsebenzi wokubala wekhasimende usikisela uhlu lokuhlunga. , ihlukaniswe ngezigaba nezinhlobo. Ama-invoyisi okukhokha enziwa ngokuzenzakalelayo, kucatshangelwa ukusetshenziswa kohlu lwentengo olujwayelekile noma elomuntu siqu kumakhasimende avamile, okuhlanganisa nokuphromotha namabhonasi. Kungenzeka ukuthumela noma ukwazisa ozakwabo mayelana nemicimbi ehlukahlukene noma ngokuhlinzekwa kwemibhalo, nge-SMS, imiyalezo ye-imeyili.
Umsebenzi wokuhlanganisa i-CRM namadivayisi ahlukahlukene kanye nezinhlelo kwenza kube lula ukwenza imisebenzi esebenzayo ngokushesha, ngezinto ezinembile, isibonelo, ngesikhathi sokusungula, ukubandakanyeka kwezinsiza zabasebenzi kukhishwe ngokuphelele, ngedatha enembile ngobuningi nekhwalithi yemikhiqizo. Uhlelo lwe-CRM, lungalawula ukutholakala kwemikhiqizo engabizi kakhulu, uma inani linganele, izimpahla zigcwaliswa. Ukwenziwa ngakunye okuqediwe kubhalwa emakhadini ekhasimende, anemininingwane yomsebenzi osebenzayo, ukugcina ngokuphephile ulwazi oluphelele nakho konke ukugeleza kwedokhumenti kuseva iminyaka eminingi.
Umsebenzi wohlelo lwe-CRM uhlinzeka ngokuhlukaniswa kwezibopho zomsebenzi kanye nokuhlukaniswa kwamalungelo okusebenzisa ukuze kuqinisekiswe ngokugcwele ukuvikelwa kwedatha okuthembekile, ngaphandle kokwephulwa. Abasebenzi bangathola izinto ezidingekayo endaweni eyodwa yolwazi ye-CRM, lapho bethumela igama lokungena nephasiwedi. Ukusesha kokuqukethwe kwenza kube nokwenzeka ukuthola izinto ezidingekayo ngemizuzu embalwa, ngaphandle komzamo.
Ukuhlanganiswa namakhamera okuphepha kukuvumela ukuthi udlulise ulwazi olunembile mayelana nomsebenzi wabasebenzi kanye nebhizinisi lilonke. Ngoxhumano lweselula, ukufinyelela okukude ohlelweni lwe-CRM kungenzeka, ngokusebenza okugcwele. Kungenzeka ukuhlola uhla olugcwele lwemisebenzi nemishini yokusebenza ngokufaka inguqulo yesilingo samahhala. Yonke imibuzo, ungabuza abaphathi bethu, abalinde ucingo lwakho, ukuthola izeluleko nosizo.
Uhlelo lokusebenza lwe-CRM olusebenzayo luyazenzakalela, ngokuzenzakalelayo okugcwele kokukhiqiza nokusebenza kwezobuchwepheshe, ngokuba khona kwemisebenzi nenani elikhulu lamamojula, lingakwazi ukwandisa isikhathi sokusebenza sabasebenzi futhi liyise inhlangano ezingeni elisha.
Ukwakha imisebenzi ehleliwe, ngomsebenzi womhleli, ukulandelela isimo nokuqaliswa komsebenzi.
Ubani umthuthukisi?
Akulov Nikolay
Uchwepheshe kanye nomklami omkhulu obambe iqhaza ekwakhiweni nasekuthuthukisweni kwale software.
2026-01-12
Ividiyo Yezici ze-cRM
Le vidiyo ingesiNgisi. Kodwa ungazama ukuvula imibhalo engezansi ngolimi lwakho lwendabuko.
Umsebenzi wesistimu ye-CRM ye-elekthronikhi, kungenzeka ukwakha amathebula, amajenali kanye nemininingwane yolwazi.
Ukuphathwa kwesizindalwazi esivamile sabalingani be-CRM, nakho konke ukusebenza kanye nemininingwane yokuxhumana.
Kumodi yeziteshi eziningi, abasebenzisi bangafinyelela ngesikhathi esisodwa kusistimu ye-CRM ukuze basebenzise imisebenzi evamile yokwabelana, ukungena nokwamukela izinto.
Ukuboniswa kwayo yonke idatha yolwazi yenkampani ethile, umkhiqizo noma inhlangano, ngokusebenzisa amamojula asebenzayo e-CRM.
Ukufaka okuzenzakalelayo kwezinto kwenziwa ukuze kuthuthukiswe isikhathi sokusebenza.
Umphumela wemisebenzi edingekayo namapharamitha wedatha, uma usebenzisa injini yokusesha umongo namamojula asebenzayo.
Ukuvikelwa kwedatha, ngesikhathi soxhumano lwesikhathi esisodwa ohlelweni lwe-CRM kanye nokusetshenziswa kwedokhumenti eyodwa.
Imisebenzi ngokwemibandela yokunikeza amalungelo abasebenzisi isekelwe emsebenzini osebenzayo wesisebenzi.
Landa inguqulo yedemo
Lapho uqala uhlelo, ungakhetha ulimi.
Ungalanda inguqulo yedemo mahhala. Futhi usebenze ohlelweni amasonto amabili. Olunye ulwazi seluvele lufakiwe lapho ukuze lucaciselwe.
Ubani umhumushi?
Incwadi yeziqondiso
Ukukhiya isikrini kwenzelwa ukuvikeleka kwedatha yomuntu siqu.
Okokufaka okuzenzakalelayo, ukungenisa nokuthekelisa kwezinto zokwakha, kuqinisekisa ukwenziwa kahle kwemisebenzi yomsebenzi.
Umsebenzi wokusesha owumongo uhlinzeka ngolwazi oludingekayo ngesicelo, unciphisa isikhathi esichithwayo sibe imizuzu embalwa.
Ukwakhiwa kwamadokhumenti, kunoma iyiphi ifomethi kanye nevolumu.
Ukuhlukaniswa kwemisebenzi nemisebenzi kwenziwa ungaxhunyiwe ku-inthanethi.
Umphathi unamalungelo aphelele okuphatha, ukulawula, ukuhlaziya, ukubalwa kwezimali, amamojula.
Umsebenzi wokulawulwa kwevidiyo okude, ukudluliswa kwezinto zevidiyo kunethiwekhi yendawo kwenziwa.
Ngomsebenzi wokubala amahora okusebenza, isicelo se-CRM sibala inani eliqondile lamahora asetshenziwe, ikhwalithi yomsebenzi kanye nokwenza iholo.
Oda Izici ze-cRM
Ukuthenga uhlelo, vele usishayele noma usibhalele. Ochwepheshe bethu bazovumelana nawe ekucushweni kwesofthiwe efanele, balungise inkontileka kanye ne-invoyisi ukuze ukhokhe.
Ungaluthenga kanjani uhlelo?
Thumela imininingwane yenkontileka
Senza isivumelwano neklayenti ngalinye. Inkontileka iyisiqinisekiso sakho sokuthi uzothola lokho kanye okudingayo. Ngakho-ke, okokuqala udinga ukusithumelela imininingwane yebhizinisi elisemthethweni noma umuntu. Lokhu ngokuvamile akuthathi imizuzu engaphezu kwemi-5
Yenza inkokhelo kusengaphambili
Ngemva kokukuthumelela amakhophi askeniwe enkontileka kanye ne-invoyisi ukuze ukhokhe, kudingeka ukukhokha kusengaphambili. Sicela uqaphele ukuthi ngaphambi kokufaka uhlelo lwe-CRM, kwanele ukukhokha inani eliphelele, kodwa ingxenye kuphela. Izindlela zokukhokha ezahlukahlukene ziyasekelwa. Cishe imizuzu engu-15
Uhlelo luzofakwa
Ngemva kwalokhu, usuku oluthile lokufakwa kanye nesikhathi kuzovunyelwana ngakho nawe. Lokhu kuvame ukwenzeka ngosuku olufanayo noma ngakusasa ngemva kokuqedwa kwamaphepha. Ngokushesha ngemva kokufaka uhlelo lwe-CRM, ungacela ukuqeqeshwa komsebenzi wakho. Uma uhlelo luthengelwa umsebenzisi ongu-1, ngeke kuthathe isikhathi esingaphezu kwehora elingu-1
Jabulela umphumela
Jabulela umphumela ngokungapheli :) Okujabulisa kakhulu akuyona nje ikhwalithi isofthiwe eye yathuthukiswa ngayo ukuze isebenze ngokuzenzakalelayo umsebenzi wansuku zonke, kodwa futhi nokuntuleka kokuncika ngendlela yemali yokubhalisa yanyanga zonke. Phela, uzokhokha kanye kuphela ngohlelo.
Thenga uhlelo eselenziwe ngomumo
Futhi unga-oda ukuthuthukiswa kwesoftware yangokwezifiso
Uma unezidingo ezikhethekile zesofthiwe, oda ukuthuthukiswa ngokwezifiso. Khona-ke ngeke kudingeke uvumelane nohlelo, kodwa uhlelo luzolungiselelwa izinqubo zebhizinisi lakho!
Izici ze-CRM
Umsebenzi wokufinyelela kude ungokoqobo uma idivayisi yeselula ixhunyiwe ngokusebenza.
Ungalanda inguqulo yokuhlola ngamamojula mahhala.
Kungenzeka ukujwayelana nokubuyekezwa kwamakhasimende, imisebenzi, amamojula, imingcele eyengeziwe yokusebenza kuwebhusayithi yethu.
Ungazidalela umklamo namamojula.
Ukuthathwa kwe-inventory okuzenzakalelayo, nokusebenzelana okusebenzayo nempahla ye-warehouse.
Kusetshenziswa ukuthuthukiswa kwezifanekiso zomuntu siqu namasampuli, amamojula nokufakwa okuvela ku-inthanethi.
Ukuhlanganiswa kokuthunyelwa kwempahla.
Isilawuli kude, ku-logistics.