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Iqembu lezinhlelo: Ukuzenzakalelayo kwebhizinisi
I-CRM yenkonzo yokuqasha
- I-copyright ivikela izindlela ezihlukile zokuzenzakalela kwebhizinisi ezisetshenziswa ezinhlelweni zethu.
I-copyright - Singabashicileli besofthiwe abaqinisekisiwe. Lokhu kuboniswa ohlelweni lokusebenza uma usebenzisa izinhlelo zethu nezinguqulo zedemo.
Umshicileli oqinisekisiwe - Sisebenza nezinhlangano emhlabeni wonke kusukela kwamabhizinisi amancane kuya kwamakhulu. Inkampani yethu ifakiwe kurejista yamazwe ngamazwe yezinkampani futhi inophawu lwe-electronic trust.
Uphawu lokuthembela
Ushintsho olusheshayo.
Yini ofuna ukuyenza manje?
Uma ufuna ukujwayelana nohlelo, indlela eshesha kakhulu ukuqala ukubuka ividiyo egcwele, bese ulanda inguqulo yedemo yamahhala bese usebenza nayo ngokwakho. Uma kunesidingo, cela isethulo kwabesekela lobuchwepheshe noma ufunde imiyalelo.
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Phakathi namahora ebhizinisi ngokuvamile siphendula phakathi kweminithi elingu-1
Ungaluthenga kanjani uhlelo?
Buka isithombe-skrini sohlelo
Buka ividiyo mayelana nohlelo
Landa inguqulo yedemo
Qhathanisa ukucushwa kohlelo
Bala izindleko zesofthiwe
Bala izindleko zefu uma udinga iseva yefu
Ubani umthuthukisi?
Isithombe-skrini sohlelo
Isithombe-skrini isithombe sesofthiwe esebenzayo. Kusuka kuyo ungakwazi ukuqonda ngokushesha ukuthi uhlelo lwe-CRM lubukeka kanjani. Senze isixhumi esibonakalayo sewindi esisekelwa idizayini ye-UX/UI. Lokhu kusho ukuthi ukusebenzelana komsebenzisi kusekelwe eminyakeni yolwazi lomsebenzisi. Isenzo ngasinye sitholakala lapho kulunge khona kakhulu ukusenza. Ngenxa yale ndlela enekhono, ukukhiqiza kwakho kuzoba okuphezulu. Chofoza esithombeni esincane ukuze uvule isithombe-skrini ngosayizi ogcwele.
Uma uthenga isistimu ye-USU CRM ngokucushwa okungenani kokuthi "Okujwayelekile", uzoba nokukhetha kwemiklamo evela kuzifanekiso ezingaphezu kwamashumi amahlanu. Umsebenzisi ngamunye wesoftware uzoba nethuba lokukhetha ukwakheka kohlelo ukuze kuhambisane nokuthanda kwabo. Zonke izinsuku zomsebenzi kufanele zilethe injabulo!
Ungafaka uhlelo lokuqasha i-CRM system, olungenye yezinhlelo ze-USU Software, kuwebhusayithi yethu. Lolu hlelo lweCRM lusemhlabeni wonke, okusho ukuthi noma yisiphi isivumelwano sokuqashisa, noma ngabe sisebenza kanjani, singasisebenzisa ukwenza i-accounting, izibalo nezinqubo zebhizinisi, okuzokwenza ngcono izimfanelo zokuncintisana zebhizinisi lakho. Ungalanda isicelo senkonzo yokuqasha i-CRM mahhala kuphela njengenguqulo yedemo ngoba noma yiluphi uhlelo lwe-automation luwumkhiqizo obucayi ongadingi ukuhleleka okuhle kuphela kepha nokukhokha, ngakho-ke awukwazi ukumane ulanda mahhala. Ungalanda inguqulo yedemo; Kunomkhawulo omncane ngokuya kokujula kokusebenza kohlelo lokusebenza kepha kwenele ukuhlola izinzuzo ezitholwe ngokuqasha ngemuva kokufaka uhlelo lweCRM oluphelele. Ngokulanda uhlelo lwensizakalo yokuqasha i-CRM ngefomethi yenguqulo yedemo, ungaxazulula umbuzo we-automation ebhizinisini ngokuphelele!
Ngemuva kokulanda uhlobo lwedemo lohlelo kuwebhusayithi yethu ungalufaka bese uqala ukulusebenzisa isikhathi samaviki amabili. Uma ufaka uhlelo lwensizakalo yeCRM lwezinsizakalo eziqashisayo, olungenziwa ngabasebenzi beqembu le-USU Software futhi balusethe ngokubheka izimpahla zenhlangano nezinsizakusebenza, ubuchwepheshe bayo, bese ufinyelela kulwazi lwenkonzo, njengoba kuvela, wena izodinga ukufaka ukungena ngemvume komuntu ngamunye nephasiwedi uhlelo olusebenzisayo ukwehlukanisa amalungelo okufinyelela wabasebenzisi kulwazi lwensizakalo, okuvumela ukusetshenziswa kwalabo kuphela abanekhono lomsebenzi. Akunakwenzeka ukulanda amakhodi wokufinyelela kusuka noma yikuphi - anikezwa uhlelo ngokucubungula izibopho nezinga legunya; ngakho-ke, le datha ibalulekile kunoma yiliphi ibhizinisi.
Ubani umthuthukisi?
Akulov Nikolay
Uchwepheshe kanye nomklami omkhulu obambe iqhaza ekwakhiweni nasekuthuthukisweni kwale software.
2026-01-12
Ividiyo ye-crm yenkonzo yokuqasha
Le vidiyo ingesiNgisi. Kodwa ungazama ukuvula imibhalo engezansi ngolimi lwakho lwendabuko.
Ngemuva kokulanda uhlelo lokuqasha i-CRM, noma ngabe luyisimo sedemo, ungaqonda ngokushesha ubulula besixhumi esibonakalayo nokulula kokuzula ngaphakathi kwaso, okuzovumela abasebenzi ukuthi basebenze naso ngaphandle kokubheka amakhono abo ekhompyutha. Isimo sohlelo ukuthi lapho abasebenzisi abaningi besisebenzisa ngasikhathi sinye, ukuhamba komsebenzi kuzoba ngcono ngoba iningi labo lenza izinhlobo ezifanayo zomsebenzi futhi linolwazi olufanayo oluyisisekelo abaludingayo ukuchaza isimo samanje sezinqubo zokusebenza. Ukwehlukaniswa kwamalungelo okufinyelela kuphoqa abasebenzisi ukuthi basebenze kanzima besebenzisa lolu hlelo, ngoba ngamunye wabasebenzi usebenzisa ukungena ngemvume kwakhe nephrofayili yakhe, ukwenza ulwazi olwenziwe ngokwezifiso lube ngale ndlela, ukuze abaphathi bazi njalo ukuthi ngubani owenza umsebenzi, sisebenza kangakanani isisebenzi ngasinye nokuthi kuthatha isikhathi esingakanani ukuthi abasebenzi abathile benze izinhlobo ezithile zomsebenzi.
Landa uhlelo lwezinsizakalo eziqashisayo lweCRM lwebhizinisi lakho bese ubona ukuthi lubala kanjani ngokuzenzakalela konke ukuqashiswa nemininingwane yezezimali, kubalwa izindleko zensizakalo enikezwe amaklayenti akho kanye nezindleko ezahlukahlukene zenhlangano, kunquma inzuzo okufanele itholwe, nokunye okuningi. Ngaphezu kwalokho, uhlelo oluzenzakalelayo lweCRM lwezinsizakalo eziqashisayo luzophakamisa uhlelo lwezezimali lwezinto ezisetshenziselwe ukuqasha, kubalwa isilinganiso esilinganiselwe semali ebuyiswayo kusetshenziswa izibalo ezinqwabelene. Uhlelo lweCRM lwezinsizakalo eziqashisayo futhi lubala ngokuzenzakalela umholo wezingcezu zawo wonke umuntu osebenza nalo, ngoba imisebenzi yabo ibonakala ngokuphelele kumaphrofayli abo.
Landa inguqulo yedemo
Lapho uqala uhlelo, ungakhetha ulimi.
Ungalanda inguqulo yedemo mahhala. Futhi usebenze ohlelweni amasonto amabili. Olunye ulwazi seluvele lufakiwe lapho ukuze lucaciselwe.
Ubani umhumushi?
Ngemuva kokulanda isicelo se-CRM sezinsizakalo eziqashisayo, ungazibonela ukuthi kuzosebenza kanjani ngokuzenzekelayo yonke imibhalo edingekayo yokubhaliswa kwesivumelwano sokuqasha, kufaka phakathi irisidi lokukhokha, ngemuva kokugcwalisa iwindi elifanele ohlelweni. I-CRM yewindows yesevisi yokuqasha iyindlela ekhethekile yokufaka idatha eyinhloko neyamanje ohlelweni futhi, kwezinye izimo, yokuhlanganisa imibhalo yamanje, kufaka phakathi imibiko yokubalwa kwezimali, ama-invoyisi, izenzo zokwamukela nokudlulisa izimpahla, njll. t nje landa amadokhumende aselungile, kodwa ungawaphrinta usebenzisa uhlelo lwethu lwezinsizakalo eziqashisayo. Lolu hlelo lweCRM lunomsebenzi wokuthekelisa, olungele ukulanda amadokhumenti angaphakathi ohlelweni ngokuguqulwa ngasikhathi sinye kunoma iyiphi ifomethi yangaphandle ngenkathi kugcinwa ukubukeka kwangempela. Imvamisa, umsebenzi wokuthekelisa usetshenziswa lapho udinga ukulanda imibiko ehlukahlukene ngokuhlaziywa kwesivumelwano sokuqasha kanye nokuhlolwa kwenzuzo yaso, okucelwe ngumsunguli, noma imibiko ephoqelekile uma inhlangano yokuhlola ingayemukeli ngendlela yedijithali.
Kumele kuqashelwe ukuthi uhlelo lusebenzisa imiyalezo yedijithali ukuxhumana okusebenzayo namakhasimende ukuze luhehe ukuqasha ngokusebenzisa ukukhangisa kanye nokuthumela imininingwane, okufakwa kuyo amathempulethi wombhalo ohlelweni bese kuhlinzekwa umsebenzi wokuhlola iziphonso. Futhi akunakwenzeka ukulanda izifanekiso zombhalo noma ngabe umsebenzi wokuthekelisa njengoba ushumekwe endaweni yokubeka nolunye ulwazi lwamasu. Ngendlela, uhlelo lungahle lwenze imininingwane ehlukahlukene ngefomethi eyodwa, ngomthetho owodwa wokufaka imininingwane namathuluzi wokuphatha ajwayelekile. Akunakwenzeka ukulanda imininingwane yolwazi ngoba nayo iyingxenye yohlelo, kepha ukuhlola ukubekwa kolwazi okulula kuzo - yebo, kungenzeka. Kukhona uhlu lwezikhundla nebha yethebhu yokuchaza isikhundla esikhethiwe. Ake sibone ukuthi yini enye efaka uhlelo lweCRM lohlelo lwethu olunikezayo kumabhizinisi wesevisi yokuqasha.
Oda i-crm yenkonzo yokuqasha
Ukuthenga uhlelo, vele usishayele noma usibhalele. Ochwepheshe bethu bazovumelana nawe ekucushweni kwesofthiwe efanele, balungise inkontileka kanye ne-invoyisi ukuze ukhokhe.
Ungaluthenga kanjani uhlelo?
Thumela imininingwane yenkontileka
Senza isivumelwano neklayenti ngalinye. Inkontileka iyisiqinisekiso sakho sokuthi uzothola lokho kanye okudingayo. Ngakho-ke, okokuqala udinga ukusithumelela imininingwane yebhizinisi elisemthethweni noma umuntu. Lokhu ngokuvamile akuthathi imizuzu engaphezu kwemi-5
Yenza inkokhelo kusengaphambili
Ngemva kokukuthumelela amakhophi askeniwe enkontileka kanye ne-invoyisi ukuze ukhokhe, kudingeka ukukhokha kusengaphambili. Sicela uqaphele ukuthi ngaphambi kokufaka uhlelo lwe-CRM, kwanele ukukhokha inani eliphelele, kodwa ingxenye kuphela. Izindlela zokukhokha ezahlukahlukene ziyasekelwa. Cishe imizuzu engu-15
Uhlelo luzofakwa
Ngemva kwalokhu, usuku oluthile lokufakwa kanye nesikhathi kuzovunyelwana ngakho nawe. Lokhu kuvame ukwenzeka ngosuku olufanayo noma ngakusasa ngemva kokuqedwa kwamaphepha. Ngokushesha ngemva kokufaka uhlelo lwe-CRM, ungacela ukuqeqeshwa komsebenzi wakho. Uma uhlelo luthengelwa umsebenzisi ongu-1, ngeke kuthathe isikhathi esingaphezu kwehora elingu-1
Jabulela umphumela
Jabulela umphumela ngokungapheli :) Okujabulisa kakhulu akuyona nje ikhwalithi isofthiwe eye yathuthukiswa ngayo ukuze isebenze ngokuzenzakalelayo umsebenzi wansuku zonke, kodwa futhi nokuntuleka kokuncika ngendlela yemali yokubhalisa yanyanga zonke. Phela, uzokhokha kanye kuphela ngohlelo.
Thenga uhlelo eselenziwe ngomumo
Futhi unga-oda ukuthuthukiswa kwesoftware yangokwezifiso
Uma unezidingo ezikhethekile zesofthiwe, oda ukuthuthukiswa ngokwezifiso. Khona-ke ngeke kudingeke uvumelane nohlelo, kodwa uhlelo luzolungiselelwa izinqubo zebhizinisi lakho!
I-CRM yenkonzo yokuqasha
Ukuze uthole ukubalwa kwezimali okuqashayo kwe-CRM, kwenziwa isheduli elula, ebonisa izimo zawo wonke ama-oda, isimo sawo samanje, nedatha yomuntu siqu yekhasimende. Ukubona ngeso lengqondo izinkomba nezimo zokuqasha, izinkomba zombala nezimpawu kusetshenziselwa ukukhombisa isimo se-oda nemisebenzi eyenziwe kulo. Iwindi le-oda elihlanganisa isikhathi sokuqasha kushejuli linombala ohambisanayo okhombisa isimo salo samanje - sigcwalisiwe, sigcinelwe, siyaqhubeka, sinenkinga, njll. isisebenzi ukuthi silawule ikhwalithi ephezulu yokubuka kuwo wonke ama-oda ngasikhathi sinye. Uma inhlangano inamaphuzu amaningana okwamukela ama-oda, imisebenzi yawo izofakwa kwi-accounting ejwayelekile, ngenxa yokusebenza kwenethiwekhi eyodwa yolwazi ku-Intanethi. Lolu hlelo lweCRM lusebenzisa amafomu edijithali ahlanganisiwe - wonke azoba nokubukeka okufanayo, umthetho owodwa wokufakwa kwedatha, amathuluzi afanayo okuphatha, futhi lokhu konga isikhathi kakhulu. Yonke imininingwane yolwazi futhi kunokuningi kwayo lapha, kunefomethi eyodwa ngendlela yohlu lwabahlanganyeli nephaneli lamabhukhimakhi ngezansi kwalo ukuze kunikezwe imininingwane kunoma yimuphi umhlanganyeli okhethwe ohlwini olungenhla. Ngaphandle kokuhlanganiswa okujwayelekile, kukhona ikhono lokwenza ngezifiso indawo yokusebenza - ungakhetha noma yikuphi kokukhethwa kukho kokuklama okungaphezu kwama-50 okunikelwe i-interface.
Abasebenzi bangasebenza ngasikhathi sinye kunoma iyiphi indawo - isikhombimsebenzisi sabasebenzisi abaningi sizoqeda unomphela izingxabano ngenkathi sigcina imininingwane yabo ohlelweni. Ukusuka kulwazi, kwethulwe amafomu amadokhumende wesibizo, isisekelo semibhalo yamabhuku eyinhloko, i-database ebumbene yamakhasimende ngefomethi ye-CRM, isisekelo se-oda, uhlelo lwezikhathi, nabanye. Ngokuxhumana kwangaphakathi phakathi kwabasebenzi, isici sokuxhumana siyatholakala - amawindi avelayo ekhoneni lesikrini, ukuchofoza kuwo kunikeza ushintsho olusheshayo esihlokweni sengxoxo kusuka kumlayezo. Yonke imininingwane yolwazi inokuhlukaniswa kwangaphakathi ngezigaba, okuvumela umsebenzi ukubheka izici ezaziwayo zeqembu okukhulunywa ngalo, lokhu kuzokhuphula izinga lalo. Ohlelweni lwethu lokuqasha i-CRM, bonke ababambiqhaza bahlukaniswe ngezigaba ezisungulwe yinhlangano uqobo, futhi lapho benza ukuhleleka emsebenzini, isisebenzi sazi kusengaphambili izimfanelo zokuziphatha zaleli khasimende. Uma iklayenti linenkinga, kuzoba nophawu lwesibabazo efasiteleni le-oda laso kushejuli, elikhumbuza isisebenzi ngokunaka njalo i-oda nokulawulwa okwandisiwe. Ekupheleni kwesikhathi, abaphathi bazothola imibiko ngokuhlaziywa kwemisebenzi nokuhlolwa kokusebenza kwabasebenzi, okwenziwa ngamakhasimende, ukubuyiselwa kwempahla, nokunye okuningi!