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Iqembu lezinhlelo: Ukuzenzakalelayo kwebhizinisi
I-CRM yomtholampilo wezilwane
- I-copyright ivikela izindlela ezihlukile zokuzenzakalela kwebhizinisi ezisetshenziswa ezinhlelweni zethu.
I-copyright - Singabashicileli besofthiwe abaqinisekisiwe. Lokhu kuboniswa ohlelweni lokusebenza uma usebenzisa izinhlelo zethu nezinguqulo zedemo.
Umshicileli oqinisekisiwe - Sisebenza nezinhlangano emhlabeni wonke kusukela kwamabhizinisi amancane kuya kwamakhulu. Inkampani yethu ifakiwe kurejista yamazwe ngamazwe yezinkampani futhi inophawu lwe-electronic trust.
Uphawu lokuthembela
Ushintsho olusheshayo.
Yini ofuna ukuyenza manje?
Uma ufuna ukujwayelana nohlelo, indlela eshesha kakhulu ukuqala ukubuka ividiyo egcwele, bese ulanda inguqulo yedemo yamahhala bese usebenza nayo ngokwakho. Uma kunesidingo, cela isethulo kwabesekela lobuchwepheshe noma ufunde imiyalelo.
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Phakathi namahora ebhizinisi ngokuvamile siphendula phakathi kweminithi elingu-1
Ungaluthenga kanjani uhlelo?
Buka isithombe-skrini sohlelo
Buka ividiyo mayelana nohlelo
Landa inguqulo yedemo
Qhathanisa ukucushwa kohlelo
Bala izindleko zesofthiwe
Bala izindleko zefu uma udinga iseva yefu
Ubani umthuthukisi?
Isithombe-skrini sohlelo
Isithombe-skrini isithombe sesofthiwe esebenzayo. Kusuka kuyo ungakwazi ukuqonda ngokushesha ukuthi uhlelo lwe-CRM lubukeka kanjani. Senze isixhumi esibonakalayo sewindi esisekelwa idizayini ye-UX/UI. Lokhu kusho ukuthi ukusebenzelana komsebenzisi kusekelwe eminyakeni yolwazi lomsebenzisi. Isenzo ngasinye sitholakala lapho kulunge khona kakhulu ukusenza. Ngenxa yale ndlela enekhono, ukukhiqiza kwakho kuzoba okuphezulu. Chofoza esithombeni esincane ukuze uvule isithombe-skrini ngosayizi ogcwele.
Uma uthenga isistimu ye-USU CRM ngokucushwa okungenani kokuthi "Okujwayelekile", uzoba nokukhetha kwemiklamo evela kuzifanekiso ezingaphezu kwamashumi amahlanu. Umsebenzisi ngamunye wesoftware uzoba nethuba lokukhetha ukwakheka kohlelo ukuze kuhambisane nokuthanda kwabo. Zonke izinsuku zomsebenzi kufanele zilethe injabulo!
Lapho unakekela izilwane ezifuywayo, kubalulekile ukuthi ungabheki umsoco nokulala kuphela, kepha nokugoma okufika ngesikhathi, imisebenzi eyahlukahlukene yokuhambisana nezinkambiso, ukugcina nokuqinisekisa impilo. Ngakho-ke, udinga i-CRM yezindawo ezikhethekile njengomtholampilo wezilwane. Abantu abasiza izilwane ngokomsebenzi kufanele baqale bacabange ngokwelashwa nangendlela elungile, kunokugcina amarekhodi nokubika, okuholela ekusetshenzisweni kwesikhathi. Ngakho-ke, kwasungulwa amasistimu e-CRM emitholampilo yezilwane, avumela izinqubo zokukhiqiza ezizenzekelayo, nokwenza ngcono amahora okusebenza, ngenkathi kukhuphula ikhwalithi nokukhiqiza kwezinsizakalo, kucatshangelwa izidingo zemakethe kanye nezifiso zamakhasimende. Ububanzi bezinsizakalo zezilwane emtholampilo bungahlukahluka futhi buhluke ezilwaneni, ngoba izinhlobo nezinhlobo zezinhlobo zihlukile (kusukela kokuncane kakhulu kuye kokukhulu kakhulu). Futhi, imikhiqizo yokwelapha ene-spectrum ehlukile kufanele ifakwe kumajenali ahlukene.
Ubani umthuthukisi?
Akulov Nikolay
Uchwepheshe kanye nomklami omkhulu obambe iqhaza ekwakhiweni nasekuthuthukisweni kwale software.
2026-01-12
Ividiyo ye-cRM yomtholampilo wezilwane
Le vidiyo ingesiNgisi. Kodwa ungazama ukuvula imibhalo engezansi ngolimi lwakho lwendabuko.
Ngakho-ke, uhlelo lweCRM lokuphathwa kwemitholampilo yezilwane kumele lukhethwe ngawodwana emtholampilo wezilwane, kucatshangelwa imininingwane yenhlangano yakho. Ukuze ungachithi isikhathi ubheka uhlelo lwe-CRM lokubala imitholampilo yezilwane, sebenzisa izeluleko zethu futhi unake uhlelo oluzenzakalelayo lwe-USU-Soft lokulawulwa kwemitholampilo yezilwane, ngenxa yesipho sentengo, akukho mali yenyanga, indlela yomuntu ngamunye, Ukukhethwa okukhulu kwamamojula nezinzuzo eziningi eziningi ezinikeza induduzo, isivinini esikhulu nokwenza kahle isikhathi sokusebenza. Isoftware yethu yeCRM inamathuba angapheli okuthi, ngokungafani nokunikezwa okufanayo, angasetshenziswa yizinkampani kunoma yimuphi umkhakha womsebenzi, hhayi kuphela emtholampilo wezilwane, ngokukhetha amafomethi wokulawula adingekayo namamojula. Yonke imininingwane ingena ngokuzenzakalela, ngokulondolozwa iminyaka eminingi, kusetshenziswa umsebenzi wesipele, kudluliswa imibhalo nemibiko. Esiqeshini sesibongo, zonke izikhundla zemithi ziyabhekelelwa, kufaka phakathi ukukhipha ikhodi, inombolo ye-serial, ubuningi, usuku lokuphelelwa yisikhathi, isikweletu kanye nesithombe. Uma kwenzeka ubuningi abwenele, uhlelo lweCRM lomtholampilo wezilwane lugcwalisa ngokuzenzakalela inani elidingekayo, kucatshangelwa izindleko eziboniswe emibikweni yokuhlaziya neyezibalo. Uma kwenzeka ukuphela kwemikhiqizo, leyo nto izobuyiselwa noma isetshenziswe kabusha. Lapho kugcinwa i-database eyodwa ye-CRM, imininingwane yezilwane ezifuywayo nabanikazi ifakwa ngokuzenzakalela, ivuselelwa njalo ngemuva kokungeniswa nokuhlaziywa okulandelayo noma imicimbi.
Landa inguqulo yedemo
Lapho uqala uhlelo, ungakhetha ulimi.
Ungalanda inguqulo yedemo mahhala. Futhi usebenze ohlelweni amasonto amabili. Olunye ulwazi seluvele lufakiwe lapho ukuze lucaciselwe.
Ubani umhumushi?
Emakhadini (umlando wezokwelapha) kunemininingwane ephelele ngesilwane: uhlobo lwesilwane, ubulili nobudala, ukuxilongwa, ukugoma okugxilile, idatha yemisebenzi eyenziwayo, izinkokhelo nezikweletu, imisebenzi ehleliwe, ngokunamathiselwe kwesithombe. Uma usebenzisa izinombolo zokuxhumana, kungenzeka uthumele imiyalezo nge-SMS noma nge-imeyili ukwazisa ngokwenyuswa okuhlukahlukene, amabhonasi nokukhumbuza isikhathi lapho amakhasimende angazenzela wona asebenzisa iwebhusayithi nerekhodi likagesi, ukubona amawindi wamahhala, isikhathi nemininingwane kudokotela wezilwane. Isoftware ye-CRM isebenziseka kakhulu futhi ivumela bonke ongoti ukuthi bangene ngemodi yesikhathi esisodwa ngaphansi kokungena ngemvume nephasiwedi yomuntu siqu, nokunikezwa kwamalungelo okusetshenziswa, benikana imininingwane nemiyalezo ngenethiwekhi yendawo. Lokhu kulula kakhulu, lapho kuhlanganiswa yonke iminyango, ngasikhathi sinye ukuphatha ngamunye nokuthola imininingwane ethembekile ngokubakhona, ikhwalithi, imali engenayo kanye nezindleko. Kulula ukwenza imisebenzi yokuhlala, ngoba zonke izinqubo zizenzakalelayo, kucatshangelwa okokubala oku-elekthronikhi, amafomula abekiwe, nokwamukelwa kwezinkokhelo okungenziwa nganoma iyiphi indlela elula (ngokheshi nangokheshi).
Oda i-cRM yomtholampilo wezilwane
Ukuthenga uhlelo, vele usishayele noma usibhalele. Ochwepheshe bethu bazovumelana nawe ekucushweni kwesofthiwe efanele, balungise inkontileka kanye ne-invoyisi ukuze ukhokhe.
Ungaluthenga kanjani uhlelo?
Thumela imininingwane yenkontileka
Senza isivumelwano neklayenti ngalinye. Inkontileka iyisiqinisekiso sakho sokuthi uzothola lokho kanye okudingayo. Ngakho-ke, okokuqala udinga ukusithumelela imininingwane yebhizinisi elisemthethweni noma umuntu. Lokhu ngokuvamile akuthathi imizuzu engaphezu kwemi-5
Yenza inkokhelo kusengaphambili
Ngemva kokukuthumelela amakhophi askeniwe enkontileka kanye ne-invoyisi ukuze ukhokhe, kudingeka ukukhokha kusengaphambili. Sicela uqaphele ukuthi ngaphambi kokufaka uhlelo lwe-CRM, kwanele ukukhokha inani eliphelele, kodwa ingxenye kuphela. Izindlela zokukhokha ezahlukahlukene ziyasekelwa. Cishe imizuzu engu-15
Uhlelo luzofakwa
Ngemva kwalokhu, usuku oluthile lokufakwa kanye nesikhathi kuzovunyelwana ngakho nawe. Lokhu kuvame ukwenzeka ngosuku olufanayo noma ngakusasa ngemva kokuqedwa kwamaphepha. Ngokushesha ngemva kokufaka uhlelo lwe-CRM, ungacela ukuqeqeshwa komsebenzi wakho. Uma uhlelo luthengelwa umsebenzisi ongu-1, ngeke kuthathe isikhathi esingaphezu kwehora elingu-1
Jabulela umphumela
Jabulela umphumela ngokungapheli :) Okujabulisa kakhulu akuyona nje ikhwalithi isofthiwe eye yathuthukiswa ngayo ukuze isebenze ngokuzenzakalelayo umsebenzi wansuku zonke, kodwa futhi nokuntuleka kokuncika ngendlela yemali yokubhalisa yanyanga zonke. Phela, uzokhokha kanye kuphela ngohlelo.
Thenga uhlelo eselenziwe ngomumo
Futhi unga-oda ukuthuthukiswa kwesoftware yangokwezifiso
Uma unezidingo ezikhethekile zesofthiwe, oda ukuthuthukiswa ngokwezifiso. Khona-ke ngeke kudingeke uvumelane nohlelo, kodwa uhlelo luzolungiselelwa izinqubo zebhizinisi lakho!
I-CRM yomtholampilo wezilwane
Ungahlola uhlelo lweCRM lomtholampilo wezilwane, ulawule ikhwalithi nesivinini somsebenzi wemitholampilo yezilwane enguqulweni yedemo yamahhala, okuyisisombululo esiyingqayizivele sengxabano phakathi kwesidingo nokusebenza kahle. Esizeni, kungenzeka ukhethe ifomethi edingekayo yamamojula, uhlaziye izindleko uphinde uthumele isicelo se-CRM kochwepheshe bethu abazokuthinta futhi bakweluleke ngazo zonke izingqinamba ezikukhathazayo. Uhlelo olwehlukile lweCRM lokuphathwa kwemitholampilo yezilwane, olwenzelwe ukusetshenziselwa imitholampilo yezilwane, ukuphathwa kwemishini kanye nokubalwa kwemali, ngokulawulwa kwazo zonke izinqubo zokukhiqiza. Ku-software ye-CRM, ungakha noma iyiphi idokhumenti futhi ubike usebenzisa izifanekiso namasampuli. Ukufaka (imininingwane, ukungenisa nokuthekelisa) kuthuthukisa okokufaka okusheshayo nokusezingeni eliphakeme. Kukhona ukuxhumana nemibhalo ye-Microsoft Office Word ne-Excel nokwakhiwa kwamajenali nemiyalelo, okwenza ukuxilongwa ngemithi. Ukutholakala kwamathuba namathuluzi kuyalungiswa emtholampilo ngamunye wezilwane.
Izingqikithi zikhethwa ezinhlotsheni ezingamashumi amahlanu ezahlukahlukene, futhi zibuye zibuyekezwe ngokungezwa njengoba kudingeka. Ukusesha kokusebenza kwezinto kuhlinzekwa ngenjini yokusesha ehleliwe. Ukufaka imininingwane kungenzeka kokubili ngesandla nangokuzenzakalela okugcwele. Ukulawulwa okuvamile emitholampilo yezilwane (imisebenzi yochwepheshe, ukuya kwamakhasimende, iminyango ethile) kwenziwa ngokuhlanganiswa namakhamera wokubhekwa kwamavidiyo, anikeze imininingwane ngendlela yesikhathi sangempela. Ukunikezwa kwamalungelo abasebenzisi kwenziwa ngesisekelo somsebenzi womsebenzi; ngakho-ke, abaphathi banamathuba angenamkhawulo. Ukusebenzisana nohlelo lwe-1C kukuvumela ukuthi ube nokulawula ukunyakaza kwezezimali, ukudala imibiko nemibhalo. Ungahlanganisa inani elingenamkhawulo lamagatsha kule ndawo. Khokha nganoma yiluphi uhlobo (ngokheshi nangokheshi). Kukhona ithuba lokwakhiwa kwamashejuli omsebenzi, ngokuchazwa kwemisebenzi yomsebenzi. Ingahlanganiswa namadivayisi akhethekile (i-terminal yokuqoqwa kolwazi kanye nesithwebuli sebhakhodi), okunikezela ngokusungula okusheshayo, ukubalwa kwemali kanye nokulawulwa kwezimali. Ngokuxhuma nokushumeka izinsiza zeCRM, ungenza imisebenzi izenzekele futhi wandise isithombe senkampani.