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Iqembu lezinhlelo: Ukuzenzakalelayo kwebhizinisi
Ukuqhathaniswa kwezinhlelo ze-CRM
- I-copyright ivikela izindlela ezihlukile zokuzenzakalela kwebhizinisi ezisetshenziswa ezinhlelweni zethu.
I-copyright - Singabashicileli besofthiwe abaqinisekisiwe. Lokhu kuboniswa ohlelweni lokusebenza uma usebenzisa izinhlelo zethu nezinguqulo zedemo.
Umshicileli oqinisekisiwe - Sisebenza nezinhlangano emhlabeni wonke kusukela kwamabhizinisi amancane kuya kwamakhulu. Inkampani yethu ifakiwe kurejista yamazwe ngamazwe yezinkampani futhi inophawu lwe-electronic trust.
Uphawu lokuthembela
Ushintsho olusheshayo.
Yini ofuna ukuyenza manje?
Uma ufuna ukujwayelana nohlelo, indlela eshesha kakhulu ukuqala ukubuka ividiyo egcwele, bese ulanda inguqulo yedemo yamahhala bese usebenza nayo ngokwakho. Uma kunesidingo, cela isethulo kwabesekela lobuchwepheshe noma ufunde imiyalelo.
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Phakathi namahora ebhizinisi ngokuvamile siphendula phakathi kweminithi elingu-1
Ungaluthenga kanjani uhlelo?
Buka isithombe-skrini sohlelo
Buka ividiyo mayelana nohlelo
Landa uhlelo ngokuqeqeshwa okusebenzisanayo
Iziqondiso ezisebenzayo zohlelo kanye nenguqulo yedemo
Qhathanisa ukucushwa kohlelo
Bala izindleko zesofthiwe
Bala izindleko zefu uma udinga iseva yefu
Ubani umthuthukisi?
Isithombe-skrini sohlelo
Isithombe-skrini isithombe sesofthiwe esebenzayo. Kusuka kuyo ungakwazi ukuqonda ngokushesha ukuthi uhlelo lwe-CRM lubukeka kanjani. Senze isixhumi esibonakalayo sewindi esisekelwa idizayini ye-UX/UI. Lokhu kusho ukuthi ukusebenzelana komsebenzisi kusekelwe eminyakeni yolwazi lomsebenzisi. Isenzo ngasinye sitholakala lapho kulunge khona kakhulu ukusenza. Ngenxa yale ndlela enekhono, ukukhiqiza kwakho kuzoba okuphezulu. Chofoza esithombeni esincane ukuze uvule isithombe-skrini ngosayizi ogcwele.
Uma uthenga isistimu ye-USU CRM ngokucushwa okungenani kokuthi "Okujwayelekile", uzoba nokukhetha kwemiklamo evela kuzifanekiso ezingaphezu kwamashumi amahlanu. Umsebenzisi ngamunye wesoftware uzoba nethuba lokukhetha ukwakheka kohlelo ukuze kuhambisane nokuthanda kwabo. Zonke izinsuku zomsebenzi kufanele zilethe injabulo!
Ukuqhathaniswa kwezinhlelo ze-CRM kudinga ukunakwa okwengeziwe kunalokho okungase kubonakale ekuqaleni, uma kubhekwa amanani atholakalayo kanye nezinhlobonhlobo emakethe, zikhula usuku nosuku, ngenxa yesidingo sezinhlelo ezizenzakalelayo. Kuyadingeka ukuqhathanisa uhlelo lwe-CRM ngokusebenza, izilungiselelo zokucushwa ezithuthukisiwe, ukutholakala kwamamojula, ukukhululeka nokuhlanganiswa nezinhlelo namadivayisi ahlukahlukene. Uhlelo lwethu oluphelele lwe-Universal Accounting System lukuvumela ukuthi ukwazi ngokukhululekile ukwazi kahle imingcele engenamkhawulo yokuphatha, ukulawula, ukuhlaziya nokubalwa kwezimali, ukwenza zonke izinqubo ngokushesha nangempumelelo, kucatshangelwa ukubamba iqhaza kwemishini edidiyelwe yokugcina impahla kanye namadivayisi enza izinqubo zomsebenzi ngokuzenzakalelayo, anciphise isikhathi sokusebenza. Inqubomgomo yamanani entengo ethengekayo yenkampani yethu ngeke ishiye noma ubani engenandaba, njengoba ungazibonela ngokwakho ngokufunda ukubuyekezwa kwamakhasimende ethu, okutholakalayo ukuze kubuyekezwe, kanye nenguqulo yokuhlola, kuwebhusayithi yethu.
Imodi yabasebenzisi abaningi, ayinayo imingcele yobuningi enanini labasebenzi, ukungena okukhona kanye nokusebenza ekusebenzeni okukodwa kokukhiqiza, okufakwe kumhleli wemisebenzi ye-elekthronikhi, ukwandisa ukukhiqiza kanye nekhwalithi yomsebenzi, uma kubhekwa ukuqedwa kwemisebenzi ngesikhathi. Umehluko wenziwa hhayi kuphela ngamalungelo okufinyelela, kodwa futhi ngokuhlukaniswa komsebenzi wabasebenzi, kucatshangelwa izinqubo ezihlukahlukene kanye nokuqhathanisa umthwalo womsebenzi wesisebenzi esithile, okuthinta ngokuqondile izibalo kanye ne-payroll, eyenziwa ngokuzenzakalelayo ku- njalo ngenyanga, ngaphandle kokulibaziseka, uma kubhekwa ikhono lesistimu ye-CRM ukusebenza ngesikhathi esisodwa ngenani elingenamkhawulo lemisebenzi eyabelwe.
Uma kuqhathaniswa nezinhlelo zokusebenza ezifanayo, uhlelo lwe-USU CRM lunezilungiselelo zokucushwa ezithuthukisiwe ezilungiswa ngokushesha ngamunye ngamunye kumsebenzi ngamunye, kubalwa amamojula adingekayo, imingcele yokuphatha kanye ne-accounting yemisebenzi yokusebenza. Futhi, kukhona ukukhethwa okukhulu kwezilimi zomhlaba, izifanekiso, amatafula, omagazini ongakhetha kuzo, okungase kwengezwe ngokuthuthukisa amamodeli akho, kuhlanganise nokuklama. Ukuze uthole ukuvikelwa okuthembekile kwedatha yakho, isistimu yethu ye-CRM, ekungeneni ngakunye futhi inikeze ukungena ngemvume komuntu siqu nephasiwedi, yenza isiqhathaniso sokuthobela umsebenzisi, uma idatha eyiphutha itholwa, ivimba ukufinyelela ezintweni zokwakha. Okuhle ngohlelo lwe-elekthronikhi lwe-CRM, ngokufanelekile, ukuthi zonke izenzo zingenziwa ngokuzenzakalelayo, okuhlanganisa ukufakwa kwedatha, ukonga isikhathi. Futhi, ukuthuthukisa izinga lomsebenzi owenziwe, uma kubhekwa iqiniso elingenakuphikwa lokuthi uhlelo lwekhompyutha alukwazi ukukhohlwa noma ukwenza amaphutha, ukufika sekwephuzile noma lenze umsebenzi ongalungile ngephutha, lokhu kuyisici somuntu, kungakhathaliseki ukuthi uchwepheshe kangakanani. Thola noma yiluphi ulwazi, manje ngeke bakugcine ulindile, vele ubonise izinto ozifunayo efasiteleni lenjini yokusesha kanye nohlelo lwe-CRM, idatha edingekayo izokhishwa, engagcinwa kuseva isikhathi eside, ngezipele ezivamile. .
Ukusebenzisana nohlelo lwe-1C kukuvumela ukuthi ulawule ukunyakaza kwezezimali, ukukhokhelwa, ngokusekelwe emahoreni okusebenza, ukukhiqiza okuhambisanayo, ukubika, ukubalwa kwezimali kanye nokubika kwentela, ugcine amarekhodi emikhiqizo ematafuleni ahlukene, ubala inzuzo yokuthengisa nokuhlaziya uhla lwezimpahla ezingekho.
Isilawuli kude nokuqapha kwenziwa lapho kuthunyelwa imibiko yevidiyo evela kumakhamera wevidiyo, ku-inthanethi. Inguqulo yeselula inikeza ukuphathwa okukude kwezinqubo eziyinhloko, ngaphandle kokuboshelwa endaweni ethile yokusebenza, enohlu olugcwele lwezici. Uma kunesidingo, ungakha amamojula omuntu siqu, futhi abaphathi bethu bazokweluleka ngezindaba zamanje, banikeze abasebenzi bakho ukuqeqeshwa okufushane.
Uhlelo lwe-USU lwendawo yonke, uma luqhathaniswa nezinhlelo ezifanayo, luhlukaniswa ngokwenza izinto eziningi, isivinini, inkumbulo enkulu, amandla angenamkhawulo, kanye nentuthuko yakamuva.
Ubani umthuthukisi?
Akulov Nikolay
Uchwepheshe kanye nomklami omkhulu obambe iqhaza ekwakhiweni nasekuthuthukisweni kwale software.
2026-01-13
Ividiyo yokuqhathanisa amasistimu e-CRM
Le vidiyo ingesiNgisi. Kodwa ungazama ukuvula imibhalo engezansi ngolimi lwakho lwendabuko.
Insiza ehlukile ye-CRM ekuvumela ukuthi udale futhi usebenzise amaspredishithi namajenali, ukufakwa kwedatha ngokuzenzakalela ngokungenisa ulwazi kunoma iyiphi imidiya, uqinisekise ukunemba kanye nokwenza kahle kwezinsiza zabasebenzisi.
Umhleli we-elekthronikhi wenza kube nokwenzeka ukulawula imisebenzi ehleliwe ngendlela evamile, ukulawula isimo, ukumaka izikhathi zokugcina, amaklayenti kanye nomuntu ophethe, ukulungisa ukuhlolwa kokusebenza komsebenzi kanye nokuphawula kumaseli ahlukene.
Uhlelo olusebenzisa iziteshi eziningi ezidizayinelwe ukusetshenziswa ngasikhathi sinye kwamathuluzi, ukushintshana kwedatha yolwazi ngenethiwekhi yendawo kanye nokwamukela izinto ezivela kusizinda solwazi esivamile.
Lapho ubeka izikhathi eziwumnqamulajuqu, uhlelo luzokhiqiza ngokuzenzakalelayo noma yimiphi imibiko namadokhumenti, lwenza ngokunembile okokufaka futhi lungaphuli izikhathi ezibekiwe zokugcwalisa, lucubungule inani elikhulu lolwazi.
Ukuqeqeshwa kokuqala, ukuthuthukiswa kwesikhathi eside kohlelo lwe-CRM, ngokungafani nezinhlelo zokusebenza ezifanayo, akunikeziwe, kunikezwe ukukhululeka kokusebenza kanye nezinketho zokuphatha umphakathi ezitholakalayo ngisho nakumuntu oqalayo.
Ikhophi yasenqolobaneni inikeza ukwesekwa okuthembekile nokwesikhathi eside, kuyilapho igcina wonke amadokhumenti.
Landa inguqulo yedemo
Lapho uqala uhlelo, ungakhetha ulimi.
Ungalanda inguqulo yedemo mahhala. Futhi usebenze ohlelweni amasonto amabili. Olunye ulwazi seluvele lufakiwe lapho ukuze lucaciselwe.
Ubani umhumushi?
Incwadi yeziqondiso
Uma kuqhathaniswa namanye ama-software, uhlelo lwethu lwe-USU lwenza kube nokwenzeka ukusebenzisa ngesikhathi esisodwa izilimi ezimbalwa zomhlaba emsebenzini, okuzoba nomthelela okhiqizayo enzuzweni nasemisebenzini yebhizinisi.
Lapho umsebenzisi engena kuhlelo lokusebenza, isicelo sicela ikhodi yomuntu siqu yokwenza kusebenze, enamathiselwe kusisebenzi ngasinye.
Ukukhethwa kwamamojula, izifanekiso, imibhalo yesampula, kukhulisa kahle isikhathi sokusebenza, kungabuye kwengezwe ngezinketho ezithuthukisiwe noma zilandwe ku-inthanethi.
Ukufakwa kwedatha okuzenzakalelayo, uma kuqhathaniswa nokufaka ngesandla, kuthuthukisa isikhathi sokusebenza futhi kunikeza imiphumela engenaphutha.
Ukungenisa amadokhumenti kunikeza ukudluliswa okusheshayo kwezinto ezidingekayo.
Ukusebenzisa insiza kuzothinta ngempumelelo ukukhula komnotho webhizinisi, uma kuqhathaniswa nezinhlelo zokusebenza ezifanayo, kucatshangelwa ukusebenzisana nezinhlelo zokusebenza ezengeziwe namadivayisi.
Oda ukuqhathaniswa kwezinhlelo ze-CRM
Ukuthenga uhlelo, vele usishayele noma usibhalele. Ochwepheshe bethu bazovumelana nawe ekucushweni kwesofthiwe efanele, balungise inkontileka kanye ne-invoyisi ukuze ukhokhe.
Ungaluthenga kanjani uhlelo?
Thumela imininingwane yenkontileka
Senza isivumelwano neklayenti ngalinye. Inkontileka iyisiqinisekiso sakho sokuthi uzothola lokho kanye okudingayo. Ngakho-ke, okokuqala udinga ukusithumelela imininingwane yebhizinisi elisemthethweni noma umuntu. Lokhu ngokuvamile akuthathi imizuzu engaphezu kwemi-5
Yenza inkokhelo kusengaphambili
Ngemva kokukuthumelela amakhophi askeniwe enkontileka kanye ne-invoyisi ukuze ukhokhe, kudingeka ukukhokha kusengaphambili. Sicela uqaphele ukuthi ngaphambi kokufaka uhlelo lwe-CRM, kwanele ukukhokha inani eliphelele, kodwa ingxenye kuphela. Izindlela zokukhokha ezahlukahlukene ziyasekelwa. Cishe imizuzu engu-15
Uhlelo luzofakwa
Ngemva kwalokhu, usuku oluthile lokufakwa kanye nesikhathi kuzovunyelwana ngakho nawe. Lokhu kuvame ukwenzeka ngosuku olufanayo noma ngakusasa ngemva kokuqedwa kwamaphepha. Ngokushesha ngemva kokufaka uhlelo lwe-CRM, ungacela ukuqeqeshwa komsebenzi wakho. Uma uhlelo luthengelwa umsebenzisi ongu-1, ngeke kuthathe isikhathi esingaphezu kwehora elingu-1
Jabulela umphumela
Jabulela umphumela ngokungapheli :) Okujabulisa kakhulu akuyona nje ikhwalithi isofthiwe eye yathuthukiswa ngayo ukuze isebenze ngokuzenzakalelayo umsebenzi wansuku zonke, kodwa futhi nokuntuleka kokuncika ngendlela yemali yokubhalisa yanyanga zonke. Phela, uzokhokha kanye kuphela ngohlelo.
Thenga uhlelo eselenziwe ngomumo
Futhi unga-oda ukuthuthukiswa kwesoftware yangokwezifiso
Uma unezidingo ezikhethekile zesofthiwe, oda ukuthuthukiswa ngokwezifiso. Khona-ke ngeke kudingeke uvumelane nohlelo, kodwa uhlelo luzolungiselelwa izinqubo zebhizinisi lakho!
Ukuqhathaniswa kwezinhlelo ze-CRM
Endaweni yedeskithophu, ukukhethwa okukhulu kwezifanekiso kudalwe kanye neqiniso lokuthi, uma kuqhathaniswa nezilondolozi zesikrini ezijwayelekile, kuzohlinzeka ngendawo ekhululekile.
Ukugcina isisekelo samakhasimende esivamile kwenza kube nokwenzeka ukusebenza ngezinto (othintwayo, umlando wobudlelwano, ukuthengiselana) ukuze kwenziwe imisebenzi ekhiqizayo esikhathini esizayo.
Ukusabalalisa okuzenzakalelayo kwemilayezo ye-SMS, i-MMS, i-Mail kanye ne-Viber isetshenziswa ngokukhetha noma ngokusho kwesisekelo esivamile, ukuze wazise amakhasimende ngemicimbi ehlukahlukene noma ukuthumela imibhalo.
Izindleko zesofthiwe azinakuqhathaniswa, ngoba inqubomgomo yentengo yenkampani yethu imiselwe abasebenzisi bazo zonke izindawo kanye nokuthuthukiswa komnotho.
Amakhamera agadayo asakaza izinto ngenethiwekhi yendawo.
Imisebenzi yokukhokha, izindleko, yenziwa, kucatshangelwa idatha evela ohlwini lwamanani.
Ukuthuthukiswa kwedizayini kwenziwa ngakunye ngokwesicelo sakho.
Ukuphathwa okukude kohlelo lwe-CRM kunikezwa ngokuhlanganiswa kwamadivayisi eselula.