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Iqembu lezinhlelo: Ukuzenzakalelayo kwebhizinisi
I-CRM yokufaneleka
- I-copyright ivikela izindlela ezihlukile zokuzenzakalela kwebhizinisi ezisetshenziswa ezinhlelweni zethu.
I-copyright - Singabashicileli besofthiwe abaqinisekisiwe. Lokhu kuboniswa ohlelweni lokusebenza uma usebenzisa izinhlelo zethu nezinguqulo zedemo.
Umshicileli oqinisekisiwe - Sisebenza nezinhlangano emhlabeni wonke kusukela kwamabhizinisi amancane kuya kwamakhulu. Inkampani yethu ifakiwe kurejista yamazwe ngamazwe yezinkampani futhi inophawu lwe-electronic trust.
Uphawu lokuthembela
Ushintsho olusheshayo.
Yini ofuna ukuyenza manje?
Uma ufuna ukujwayelana nohlelo, indlela eshesha kakhulu ukuqala ukubuka ividiyo egcwele, bese ulanda inguqulo yedemo yamahhala bese usebenza nayo ngokwakho. Uma kunesidingo, cela isethulo kwabesekela lobuchwepheshe noma ufunde imiyalelo.
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Phakathi namahora ebhizinisi ngokuvamile siphendula phakathi kweminithi elingu-1
Ungaluthenga kanjani uhlelo?
Buka isithombe-skrini sohlelo
Buka ividiyo mayelana nohlelo
Landa uhlelo ngokuqeqeshwa okusebenzisanayo
Iziqondiso ezisebenzayo zohlelo kanye nenguqulo yedemo
Qhathanisa ukucushwa kohlelo
Bala izindleko zesofthiwe
Bala izindleko zefu uma udinga iseva yefu
Ubani umthuthukisi?
Isithombe-skrini sohlelo
Isithombe-skrini isithombe sesofthiwe esebenzayo. Kusuka kuyo ungakwazi ukuqonda ngokushesha ukuthi uhlelo lwe-CRM lubukeka kanjani. Senze isixhumi esibonakalayo sewindi esisekelwa idizayini ye-UX/UI. Lokhu kusho ukuthi ukusebenzelana komsebenzisi kusekelwe eminyakeni yolwazi lomsebenzisi. Isenzo ngasinye sitholakala lapho kulunge khona kakhulu ukusenza. Ngenxa yale ndlela enekhono, ukukhiqiza kwakho kuzoba okuphezulu. Chofoza esithombeni esincane ukuze uvule isithombe-skrini ngosayizi ogcwele.
Uma uthenga isistimu ye-USU CRM ngokucushwa okungenani kokuthi "Okujwayelekile", uzoba nokukhetha kwemiklamo evela kuzifanekiso ezingaphezu kwamashumi amahlanu. Umsebenzisi ngamunye wesoftware uzoba nethuba lokukhetha ukwakheka kohlelo ukuze kuhambisane nokuthanda kwabo. Zonke izinsuku zomsebenzi kufanele zilethe injabulo!
Namuhla, ukugcina idatha yekhasimende kulula ngesistimu ye-CRM yokufaneleka. I-CRM ezenzakalelayo yesikhungo sokufaneleka ikuvumela ukuthi ufake ulwazi oluphelele lweklayenti ngalinye, uhlaziye isidingo kanye nemvamisa yokuvakasha, uthuthukise ikhwalithi nokuheha amaklayenti amakhulu, amakilasi okuhlela, usebenzisa amahholo ngokunengqondo nesikhathi. I-CRM ekhethekile ye-fitness accounting ikuvumela ukuthi ulawule zonke izinqubo, uthuthukise ikhwalithi yebhizinisi lakho, ukhuphule izinga kanye nenzuzo. Namuhla, lapho yonke into ihambela ku-automation, kuyisono ukungasebenzisi izipesheli ezikhethekile ezidingeka kakhulu. Zonke izinhlelo ze-CRM ziyehluka ngamapharamitha azo angaphandle, izici, ukusebenza kahle, ukusebenza kahle, ukuzenzekelayo, ukuhlukaniswa kanye nezindleko. Ukuze ukhethe uhlelo olulungile lwe-CRM lokugcina amarekhodi esikhungo sakho sokufaneleka, kufanele uqale ugade, uhlaziye, bese uhlaziya imiphumela oyifunayo bese ukhetha insiza efanele usebenzisa inguqulo yokuhlola. Ukuze ulungiselele isikhathi nemali esetshenzisiwe, naka i-Universal Accounting System yethu eyingqayizivele, etholakalayo ngokuphathwa kwayo okuyingqayizivele, ukubalwa kwezimali, izindleko futhi ayikho imali yokubhalisa. Ngokusetshenziswa kwensiza yethu ye-CRM, uzokwazi ukukhulisa umkhiqizo, ikhwalithi kanye nezinqubo zokukhiqiza ngokuzenzakalela. Wonke amamojula akhethwa mathupha enhlanganweni ngayinye, isikhungo sokufaneleka, ngokulandela imithetho nemibandela. Ngenxa yemingcele eqondwa kahle yokubala yesikhungo sokuqina, abasebenzi, kungakhathaliseki izinga labo lokuqeqeshwa, bangakwazi umsebenzi, ngokushesha nangempumelelo ukusetha imingcele yokucushwa edingekayo, ukukhetha amathuluzi namamojula, izingqikithi zesikrini se-splash panel yokusebenza. , izilimi zokusebenzisa isistimu ye-CRM. Insiza ngayinye ye-CRM ilungiselelwe umsebenzisi ngamunye, kucatshangelwa imingcele yomuntu ngamunye, ngokusekelwe emsebenzini womsebenzi. Akukho nelilodwa iklayenti elizosala linganakwa, lihlaziya ukubakhona kanye nekhwalithi, ukufika ngesikhathi kwezinkokhelo ezenziwe, ukuhlaziya ukusuka nokufika, ukuhlala kwezinhlobo ezithile zokubhaliselwe, ezihluka ngezindleko, inani lamakilasi namazinga. Nge-software ye-CRM, uzokwazi ukuphatha nokulawula konke ukuthengiselana, ngaphandle kokudideka kushejuli nokuthuthwa kwamakilasi, ukuqinisekisa ukufunwa, inzuzo. Kuhlelo olulodwa lwe-USU CRM, kungenzeka ukuhlanganisa wonke amagatsha, amadeski emali ezikhungo zokufaneleka.
Ubani umthuthukisi?
Akulov Nikolay
Uchwepheshe kanye nomklami omkhulu obambe iqhaza ekwakhiweni nasekuthuthukisweni kwale software.
2026-01-13
Ividiyo ye-cRM yokufaneleka
Le vidiyo ingesiNgisi. Kodwa ungazama ukuvula imibhalo engezansi ngolimi lwakho lwendabuko.
Isofthiwe ye-USU yakhelwe ukusetha isistimu ye-CRM enombolweni engenamkhawulo yamadivayisi lapho abasebenzisi bangangena khona ku-akhawunti ngokungena komuntu siqu nephasiwedi. Imodi yabasebenzisi abaningi ihlinzekela umsebenzi wabo bonke ochwepheshe bokufaneleka, ngokusekelwe emsebenzini wabo, bazokwazi ukungena, bafake ulwazi ngamakilasi namaklayenti, babonise ulwazi kusetshenziswa injini yokusesha yengqikithi, nokwandisa isikhathi sokusebenza. Ukudlulisa ulwazi kuyatholakala emithonjeni ehlukahlukene, esekela cishe wonke amafomethi wedokhumenti ye-Microsoft Office Word kanye ne-Excel. Ngemodi yeziteshi eziningi, abasebenzi abavela emagatsheni ahlukene bazokwazi ukushintshana ngolwazi ngenethiwekhi yendawo, besebenza nomhleli wemisebenzi, bebona imisebenzi ehleliwe futhi bazibekele imigomo, nezinsuku zokugcina. Ngakho-ke, umphathi angabona imisebenzi yezikhungo zokufaneleka, abasebenzi, ukuhlela ngokunengqondo izinyathelo ezengeziwe, ukubala izindleko nemali engenayo, ukuthola umbiko wokuhlaziya nezibalo ngezikhathi ezithile.
Landa inguqulo yedemo
Lapho uqala uhlelo, ungakhetha ulimi.
Ungalanda inguqulo yedemo mahhala. Futhi usebenze ohlelweni amasonto amabili. Olunye ulwazi seluvele lufakiwe lapho ukuze lucaciselwe.
Ubani umhumushi?
Incwadi yeziqondiso
Ngokufaneleka, njengakunoma yimuphi omunye umkhakha womsebenzi, kunezikhombisi-ndlela ezihlukahlukene futhi uzihlinzeka kumakhasimende, kuyadingeka ukunikeza ulwazi olufanele kanye nezindleko ezanele, ngokusekelwe emakethe nasezikhungweni. Amakhasimende angumthombo wemali engenayo, ngakho-ke kubaluleke kakhulu ukulawula ukukhula, ukuba khona, ukubalwa kwezimali nokuhlaziya, uhlelo lokukhokha, izidingo kanye nempendulo. Insiza yethu igcina imininingo egciniwe ye-CRM yawo wonke amakhasimende, ifaka ulwazi ngomlando wobudlelwano, izicelo, izinkokhelo, idatha yokubhaliselwe, njll. Okubhaliselwe kwesikhungo sokufaneleka kuyahlukahluka ngezindleko, kuye ngenani lamakilasi, ukugxila kanye nezinga lokuqeqeshwa. Uhlelo lwe-CRM lungakwazi ukubala ngokuzenzakalelayo izindleko zamakilasi nokubhaliselwe kweklayenti elithile, ngokusekelwe ezaphulelo nezinyuso, amabhonasi anqwabelene, kusetshenziswa umshini wokubala we-elekthronikhi namafomula acacisiwe. Ukwamukela izinkokhelo kutholakala ngezinhlobo zemali ezahlukene, izindlela (ukheshi nokungeyona imali). Ekuvakasheni ngakunye, isivakashi ngasinye sinikezwa ikhadi noma isongo esivunyelaniswe nesistimu ye-CRM ukuze kusebenze ngokuzenzakalelayo ukusetshenziswa kwesifundo, sifake ulwazi ngokufika nokuhamba, ngaphandle kwamaphutha atholakala kusici somuntu. Futhi, amakhamera wokubhekwa kwevidiyo asiza ngokulawula, anikeze ngokuzenzakalelayo ulwazi oluthembekile ngesikhathi sangempela kukhompyutha eyinhloko, ukonga ukufundwa nokuhlonza ukushiyeka. Okubhaliselwe kugcinwa ngokuhlukene kumajenali, kufakwa izinombolo eziqondile ezinikezwe ngamunye, zinganikezi ukwehluleka futhi ziboniswe kahle emibikweni. Ukuthola ukubhalisa okulungile noma ulwazi kulula kakhulu, vele wenze isicelo, esikhulisa isikhathi sokusebenza sochwepheshe. Ukuthola impendulo ngempendulo kuyatholakala ngemilayezo ethunyelwe ukuze kuhlolwe ikhwalithi yezinsizakalo, umsebenzi wabaqeqeshi, ukuhlanzeka nokunye okuhlukile. Ngakho, ungakwazi ukwandisa hhayi kuphela izinga, kodwa futhi ukwethembeka izivakashi. Kumsebenzi ngamunye, isikhathi esisetshenziwe sizorekhodwa, silawule izinga lomsebenzi, inani kanye nempendulo, ngesisekelo sokuthi inkokhelo izokhokhwa. Ukwakhiwa kwamashejuli omsebenzi kuzokwakhiwa ngqo ohlelweni lwe-CRM, kulawule ukusebenza kwawo.
Oda i-cRM yokufaneleka
Ukuthenga uhlelo, vele usishayele noma usibhalele. Ochwepheshe bethu bazovumelana nawe ekucushweni kwesofthiwe efanele, balungise inkontileka kanye ne-invoyisi ukuze ukhokhe.
Ungaluthenga kanjani uhlelo?
Thumela imininingwane yenkontileka
Senza isivumelwano neklayenti ngalinye. Inkontileka iyisiqinisekiso sakho sokuthi uzothola lokho kanye okudingayo. Ngakho-ke, okokuqala udinga ukusithumelela imininingwane yebhizinisi elisemthethweni noma umuntu. Lokhu ngokuvamile akuthathi imizuzu engaphezu kwemi-5
Yenza inkokhelo kusengaphambili
Ngemva kokukuthumelela amakhophi askeniwe enkontileka kanye ne-invoyisi ukuze ukhokhe, kudingeka ukukhokha kusengaphambili. Sicela uqaphele ukuthi ngaphambi kokufaka uhlelo lwe-CRM, kwanele ukukhokha inani eliphelele, kodwa ingxenye kuphela. Izindlela zokukhokha ezahlukahlukene ziyasekelwa. Cishe imizuzu engu-15
Uhlelo luzofakwa
Ngemva kwalokhu, usuku oluthile lokufakwa kanye nesikhathi kuzovunyelwana ngakho nawe. Lokhu kuvame ukwenzeka ngosuku olufanayo noma ngakusasa ngemva kokuqedwa kwamaphepha. Ngokushesha ngemva kokufaka uhlelo lwe-CRM, ungacela ukuqeqeshwa komsebenzi wakho. Uma uhlelo luthengelwa umsebenzisi ongu-1, ngeke kuthathe isikhathi esingaphezu kwehora elingu-1
Jabulela umphumela
Jabulela umphumela ngokungapheli :) Okujabulisa kakhulu akuyona nje ikhwalithi isofthiwe eye yathuthukiswa ngayo ukuze isebenze ngokuzenzakalelayo umsebenzi wansuku zonke, kodwa futhi nokuntuleka kokuncika ngendlela yemali yokubhalisa yanyanga zonke. Phela, uzokhokha kanye kuphela ngohlelo.
Thenga uhlelo eselenziwe ngomumo
Futhi unga-oda ukuthuthukiswa kwesoftware yangokwezifiso
Uma unezidingo ezikhethekile zesofthiwe, oda ukuthuthukiswa ngokwezifiso. Khona-ke ngeke kudingeke uvumelane nohlelo, kodwa uhlelo luzolungiselelwa izinqubo zebhizinisi lakho!
I-CRM yokufaneleka
Isofthiwe ingahlanganisa nezinye izinhlelo zokusebenza nezinsimbi, iqinisekise ukunemba kanye nekhwalithi ephezulu. Isibonelo, nge-accounting ye-1s, ukwenza imali kube lula, ukukhiqiza imibiko edingekayo kanye nemibhalo. Isevisi yethu ye-CRM ayitholakali kuphela ngefomethi evamile, kodwa futhi kunguqulo yeselula, etholakala kubo bobabili abasebenzi besikhungo sokufaneleka kanye namakhasimende, bezenzela ngokuthanda kwabo.
Ukuhlola uhlelo lwe-CRM luyatholakala kunguqulo yedemo ngokuyilanda mahhala kuwebhusayithi yethu. Kuyo yonke imibuzo, thumela imilayezo kochwepheshe bethu ngezinombolo zoxhumana nabo ezishiwo.