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Iqembu lezinhlelo: Ukuzenzakalelayo kwebhizinisi
I-CRM yemicimbi
- I-copyright ivikela izindlela ezihlukile zokuzenzakalela kwebhizinisi ezisetshenziswa ezinhlelweni zethu.
I-copyright - Singabashicileli besofthiwe abaqinisekisiwe. Lokhu kuboniswa ohlelweni lokusebenza uma usebenzisa izinhlelo zethu nezinguqulo zedemo.
Umshicileli oqinisekisiwe - Sisebenza nezinhlangano emhlabeni wonke kusukela kwamabhizinisi amancane kuya kwamakhulu. Inkampani yethu ifakiwe kurejista yamazwe ngamazwe yezinkampani futhi inophawu lwe-electronic trust.
Uphawu lokuthembela
Ushintsho olusheshayo.
Yini ofuna ukuyenza manje?
Uma ufuna ukujwayelana nohlelo, indlela eshesha kakhulu ukuqala ukubuka ividiyo egcwele, bese ulanda inguqulo yedemo yamahhala bese usebenza nayo ngokwakho. Uma kunesidingo, cela isethulo kwabesekela lobuchwepheshe noma ufunde imiyalelo.
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Phakathi namahora ebhizinisi ngokuvamile siphendula phakathi kweminithi elingu-1
Ungaluthenga kanjani uhlelo?
Buka isithombe-skrini sohlelo
Buka ividiyo mayelana nohlelo
Landa uhlelo ngokuqeqeshwa okusebenzisanayo
Iziqondiso ezisebenzayo zohlelo kanye nenguqulo yedemo
Qhathanisa ukucushwa kohlelo
Bala izindleko zesofthiwe
Bala izindleko zefu uma udinga iseva yefu
Ubani umthuthukisi?
Isithombe-skrini sohlelo
Isithombe-skrini isithombe sesofthiwe esebenzayo. Kusuka kuyo ungakwazi ukuqonda ngokushesha ukuthi uhlelo lwe-CRM lubukeka kanjani. Senze isixhumi esibonakalayo sewindi esisekelwa idizayini ye-UX/UI. Lokhu kusho ukuthi ukusebenzelana komsebenzisi kusekelwe eminyakeni yolwazi lomsebenzisi. Isenzo ngasinye sitholakala lapho kulunge khona kakhulu ukusenza. Ngenxa yale ndlela enekhono, ukukhiqiza kwakho kuzoba okuphezulu. Chofoza esithombeni esincane ukuze uvule isithombe-skrini ngosayizi ogcwele.
Uma uthenga isistimu ye-USU CRM ngokucushwa okungenani kokuthi "Okujwayelekile", uzoba nokukhetha kwemiklamo evela kuzifanekiso ezingaphezu kwamashumi amahlanu. Umsebenzisi ngamunye wesoftware uzoba nethuba lokukhetha ukwakheka kohlelo ukuze kuhambisane nokuthanda kwabo. Zonke izinsuku zomsebenzi kufanele zilethe injabulo!
Ukubamba amaholide, izethulo, izingqungquthela, ukuqeqeshwa, okusingathwa ama-ejensi akhethekile, kuhilela ukucaciswa nokuhlela okucacile kwesigaba ngasinye ukuze ekugcineni kuhlinzekwe isevisi yekhwalithi efanele, ukudala izimo zokusebenzelana ngempumelelo nezivakashi, nokwenza lula ukuqaliswa kwalokhu. imisebenzi engaphansi kwamandla e-CRM yemicimbi. Labo abasebenza kule ndawo bayaqonda ukuthi zingaki izinkinga nezithiyo okudingeka zinqotshwe ukuze zihambisane nayo yonke imigomo yenkontileka, zinikeze izimo ezinethezekile kubo bonke abahlanganyeli, futhi zingamoshi isithunzi senhlangano. Ukuphendukela kubuchwepheshe bolwazi sekuwumkhuba onempilo, njengoba kuba nzima nakakhulu ukugcina amakhulu emininingwane yephrojekthi engqondweni, ukudweba imibhalo ehlobene, ukwenza izibalo nokwenza imibiko. Ukuthuthukiswa kwekhompyutha kuyakwazi ukuthatha ingxenye yezinqubo, kanye nokulawula umsebenzi wabasebenzi, okuwumsebenzi ophuthumayo esimweni sabasebenzi abaningi. Kusukela lapho uhlinzeka ngezinsizakalo zemicimbi, umthombo oyinhloko wenzuzo yiklayenti kanye nesifiso sakhe, ukugxila kwethimba lonke ekuhlangabezaneni nezidingo, ezihlelwe kusetshenziswa ifomethi ye-CRM, kuzosiza ukufeza imiphumela ephezulu. Lolu hlelo lusiza ekudaleni indlela yokuphatha inqubo esebenzayo yemisebenzi ngokuhambisana nezinhlelo ezikhona. Njengomthetho, i-automation ayihlanganisi kuphela ukusetshenziswa kwesethi ehlukile yamathuluzi, kodwa indlela ehlanganisiwe, ngoba inhlangano izokwazi ukukhombisa imiphumela ephezulu kuphela ngokusebenzisana okunengqondo. Ama-algorithms esofthiwe esofthiwe agxile ekubambisaneni okukhiqizayo namakhasimende, ehlinzeka ngesevisi engcono kunezimbangi, ngenxa yalokhu kunikezwa isisekelo seklayenti esandisiwe, esiqukethe ulwazi oluningi mayelana noxhumana nabo bangaphambilini kanye nokuthengiselana. Ezinhloko zeminyango, uhlelo olunjalo luzosiza ukusabalalisa imisebenzi ngokunengqondo, ukuqapha umsebenzi wabangaphansi futhi wenze izinguquko ngesikhathi. Ukuzenzakalela nokubamba iqhaza kwezinqubo ze-CRM kuzofaka isandla emsebenzini osebenza kahle kakhulu nosonkontileka, ukuphathwa kwe-oda, ukwakhiwa kwemiqondo kanye nokuhlela. Indawo enkulu yokuncintisana ishiya kungekho okunye okunye ngaphandle kokugcina ibha iphezulu, yenza amakhasimende amasha abe nentshisekelo futhi uzame ukugcina ukunaka kwawo ngayo yonke indlela.
Ubani umthuthukisi?
Akulov Nikolay
Uchwepheshe kanye nomklami omkhulu obambe iqhaza ekwakhiweni nasekuthuthukisweni kwale software.
2026-01-12
Ividiyo ye-cRM yemicimbi
Le vidiyo ingesiNgisi. Kodwa ungazama ukuvula imibhalo engezansi ngolimi lwakho lwendabuko.
I-USU ibilokhu ikhona emakethe yobuchwepheshe bolwazi iminyaka eminingi futhi, ngenxa yendlela yomuntu ngamunye kumakhasimende, ikwazile ukuzuza ukwethenjwa, yenza izinkampani eziningi ngokuzenzakalelayo emikhakheni ehlukahlukene yomsebenzi. I-Universal Accounting System iyisixazululo esiyingqayizivele esinekhono lokuzivumelanisa nokusebenza nezicelo zamakhasimende, okuhlanganisa nokuhlela amaholide nemicimbi. Ukucushwa kwesoftware kukuvumela ukuthi uqaphe zonke izigaba zokuthengiselana, ulawule imiphumela yomsebenzi, ugxile kuzo zonke izinqubo ekuheheni amakhasimende amasha kanye nokugcinwa kwawo okulandelayo nekhwalithi yesevisi, izinhlinzeko ezikhethekile. Ukuze kuzuzwe lo mgomo, isikhombimsebenzisi esihlukile silungiswa kuhlelo lokusebenza, ngesethi ethile yamathuluzi, ukubandakanyeka kobuchwepheshe be-CRM, obulungiselelwe ama-nuances wokwenza ibhizinisi, izidingo zochwepheshe. Lapho udala iphrojekthi, ochwepheshe bethu abaqondiswa kuphela izifiso zekhasimende, kodwa futhi nezinkomba ezitholwe ngesikhathi sokuhlaziywa kwangaphakathi kwe-ejensi. Isofthiwe, elungiselelwe kuzo zonke izici, isetshenziswa kumakhompiyutha mathupha noma ukude, nge-inthanethi, evula imingcele emisha yokubambisana. Abasebenzi, ngokuya ngesikhundla sabo, bazothola amalungelo okufinyelela ahlukene ekusebenzeni kanye nolwazi, ukungena kwesicelo kwenziwa ngokufaka ukungena ngemvume nephasiwedi. Isikhathi sokujwayela amathuluzi amasha okusebenza sizohamba ngokushelela ngangokunokwenzeka ngenxa yobulula bokwakha imenyu, ukucabangela yonke imininingwane kanye nokuphasa isifundo esifushane sokuqeqesha. Ngomcimbi ngamunye, ungakha umsebenzi ohlukile, usethe imisebenzi ethile, izinsuku zokugcina kanye nokuqokwa kwabantu abanomthwalo wemfanelo. Ngaphansi kokulawulwa kweplatifomu kuzoba impahla, impahla yezezimali kanye nezinsiza zenhlangano, ukugeleza kwedokhumenti kudluliselwa kufomethi ye-elekthronikhi. Indlela ye-CRM izosiza ekwakheni ukuxhumana kwabasebenzi ukuze kuxazululwe izinkinga ezifanayo, ukubamba umcimbi iklayenti elifuna ukuwenza.
Landa inguqulo yedemo
Lapho uqala uhlelo, ungakhetha ulimi.
Ungalanda inguqulo yedemo mahhala. Futhi usebenze ohlelweni amasonto amabili. Olunye ulwazi seluvele lufakiwe lapho ukuze lucaciselwe.
Ubani umhumushi?
Incwadi yeziqondiso
Uhlelo lwethu lwe-CRM lomcimbi luzodala izimo ezinethezekile zokusebenza kweqembu, lwakha ubudlelwano obuphusile nosonkontileka. Ngenxa yale ndlela yokuzenzakalela, inkampani izoba namakhasimende avamile, yandise ukwethembeka, okusho ukuthi isisekelo samakhasimende sizokhula. Ukugcina ukuxhumana okuphumelelayo phakathi kweminyango futhi ngokushesha ukuxhumanisa izindaba ngokuhleleka, abasebenzisi bazosebenzisa imojula yokuxhumana yangaphakathi, ukuxhumana kwenziwa kumafasitela e-pop-up ekhoneni lesikrini. Imojula yokuhlela eyakhelwe endaweni yesikhulumi izokusiza ukuthi ushaye izingcingo ngesikhathi, uthumele okunikezwayo kwebhizinisi, uqedele izigaba ezintsha zokuthengiselana, ngaleyo ndlela ugweme ukubambezeleka. Ukuhlanganiswa nefoni kuzokuvumela ukuthi ubhalise ngokushesha ucingo ngalunye, wengeze ikhasimende elisha kusizindalwazi usebenzisa isifanekiso esilungisiwe. Uma kwenzeka isicelo esiphindaphindiwe, idatha izovezwa ngokuzenzakalelayo, okuvumela umphathi ukuthi azi ngokushesha, enze umnikelo ngokusekelwe kumaphrojekthi wangaphambilini. Umlando wezicelo ugcinwa ngaphansi kwekhadi le-elekthronikhi leklayenti, ngakho isisebenzi esisha sizokwazi ukuqhubeka nokubambisana esikhundleni sozakwethu. Uhlelo lwe-USU luzosiza ukuhlela izinqubo zejwayelo zokulungiselela imibhalo esekelayo, luqinisekise ngokwengxenye ukugcwaliswa kwalo ngokusekelwe kolwazi lwakamuva. Lapho usebenza kumaphrojekthi njengeqembu, isisebenzi ngasinye sizokwazi ukulandelela izinguquko zangempela ngaphakathi kweplathifomu ye-CRM. Kuzilungiselelo, ungacacisa izinsuku ezibalulekile futhi uthole izaziso mayelana nazo, ngakho-ke kulula ukufisa izinsuku zokuzalwa ezijabulisayo, wenze iziphakamiso zezihloko ezithile. Kulula ukwazisa amakhasimende ngendlela yomuntu ngamunye, inqwaba, i-imeyili ekhethiwe nge-imeyili, i-sms noma i-viber. Ochwepheshe bazokwazi ukukhetha isigaba esithile sabamukeli, kuye ngesiqondiso semicimbi, ubudala noma indawo, ngaleyo ndlela bazise izethameli eziqondiwe. Ukuba khona kwesakhiwo esibonakalayo senkampani kukuvumela ukuthi usondele ngendlela efanele ekusatshalalisweni kwamalungelo okufinyelela, wakhe isu elilungile lokuthuthukisa ibhizinisi. Kuphrojekthi ngayinye, ngokuya ngamapharamitha amisiwe, kuzokwenziwa imibiko, ebonisa imigomo, izinhlobo zomsebenzi owenziwe kanye nezilinganiso.
Oda i-cRM yemicimbi
Ukuthenga uhlelo, vele usishayele noma usibhalele. Ochwepheshe bethu bazovumelana nawe ekucushweni kwesofthiwe efanele, balungise inkontileka kanye ne-invoyisi ukuze ukhokhe.
Ungaluthenga kanjani uhlelo?
Thumela imininingwane yenkontileka
Senza isivumelwano neklayenti ngalinye. Inkontileka iyisiqinisekiso sakho sokuthi uzothola lokho kanye okudingayo. Ngakho-ke, okokuqala udinga ukusithumelela imininingwane yebhizinisi elisemthethweni noma umuntu. Lokhu ngokuvamile akuthathi imizuzu engaphezu kwemi-5
Yenza inkokhelo kusengaphambili
Ngemva kokukuthumelela amakhophi askeniwe enkontileka kanye ne-invoyisi ukuze ukhokhe, kudingeka ukukhokha kusengaphambili. Sicela uqaphele ukuthi ngaphambi kokufaka uhlelo lwe-CRM, kwanele ukukhokha inani eliphelele, kodwa ingxenye kuphela. Izindlela zokukhokha ezahlukahlukene ziyasekelwa. Cishe imizuzu engu-15
Uhlelo luzofakwa
Ngemva kwalokhu, usuku oluthile lokufakwa kanye nesikhathi kuzovunyelwana ngakho nawe. Lokhu kuvame ukwenzeka ngosuku olufanayo noma ngakusasa ngemva kokuqedwa kwamaphepha. Ngokushesha ngemva kokufaka uhlelo lwe-CRM, ungacela ukuqeqeshwa komsebenzi wakho. Uma uhlelo luthengelwa umsebenzisi ongu-1, ngeke kuthathe isikhathi esingaphezu kwehora elingu-1
Jabulela umphumela
Jabulela umphumela ngokungapheli :) Okujabulisa kakhulu akuyona nje ikhwalithi isofthiwe eye yathuthukiswa ngayo ukuze isebenze ngokuzenzakalelayo umsebenzi wansuku zonke, kodwa futhi nokuntuleka kokuncika ngendlela yemali yokubhalisa yanyanga zonke. Phela, uzokhokha kanye kuphela ngohlelo.
Thenga uhlelo eselenziwe ngomumo
Futhi unga-oda ukuthuthukiswa kwesoftware yangokwezifiso
Uma unezidingo ezikhethekile zesofthiwe, oda ukuthuthukiswa ngokwezifiso. Khona-ke ngeke kudingeke uvumelane nohlelo, kodwa uhlelo luzolungiselelwa izinqubo zebhizinisi lakho!
I-CRM yemicimbi
Ngenxa yesofthiwe, akusadingeki ukhathazeke ngokuthi ubani futhi nini ozocubungula izinhlelo zokusebenza ezingenayo, lezi zinqubo zizokwenziwa ukuthuthukiswa. Ngesikhathi esifanayo, uhlelo lungacabangela umthwalo wamanje womsebenzi wochwepheshe kanye nemininingwane yezindawo zokusebenza. Ukuba nefaneli yokuqalisa ezenzakalelayo kuzosiza ukonga isikhathi emisebenzini ebalulekile, kuyilapho kuhlinzeka ngezifanekiso esezilungele ukugcwalisa, kunciphisa isikhathi esichithwa ekubhalweni. Uhlelo luzokwazi ukwandisa kakhulu izinzuzo ezincintisanayo ngokuhlinzeka ngezinsizakalo zekhwalithi ephezulu kanye nokugcina isithunzi sikasonkontileka onokwethenjelwa. Ukuze uqinisekise konke okungenhla futhi uhlole ezinye izinketho ngaphambi kokuthenga amalayisensi, landa idemo yamahhala. Ochwepheshe bethu bazokwenza ukubonisana kokuqala futhi bakusize ukhethe isixazululo esingcono kakhulu sebhizinisi lakho, ucabangela izifiso nezidingo zangempela. Uhlelo lwe-CRM nobuchwepheshe kuzoba umsizi onokwethenjelwa wokuphatha ama-ejensi emicimbi!