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Iqembu lezinhlelo: Ukuzenzakalelayo kwebhizinisi
CRM ibhizinisi elilula
- I-copyright ivikela izindlela ezihlukile zokuzenzakalela kwebhizinisi ezisetshenziswa ezinhlelweni zethu.
I-copyright - Singabashicileli besofthiwe abaqinisekisiwe. Lokhu kuboniswa ohlelweni lokusebenza uma usebenzisa izinhlelo zethu nezinguqulo zedemo.
Umshicileli oqinisekisiwe - Sisebenza nezinhlangano emhlabeni wonke kusukela kwamabhizinisi amancane kuya kwamakhulu. Inkampani yethu ifakiwe kurejista yamazwe ngamazwe yezinkampani futhi inophawu lwe-electronic trust.
Uphawu lokuthembela
Ushintsho olusheshayo.
Yini ofuna ukuyenza manje?
Uma ufuna ukujwayelana nohlelo, indlela eshesha kakhulu ukuqala ukubuka ividiyo egcwele, bese ulanda inguqulo yedemo yamahhala bese usebenza nayo ngokwakho. Uma kunesidingo, cela isethulo kwabesekela lobuchwepheshe noma ufunde imiyalelo.
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Phakathi namahora ebhizinisi ngokuvamile siphendula phakathi kweminithi elingu-1
Ungaluthenga kanjani uhlelo?
Buka isithombe-skrini sohlelo
Buka ividiyo mayelana nohlelo
Landa uhlelo ngokuqeqeshwa okusebenzisanayo
Iziqondiso ezisebenzayo zohlelo kanye nenguqulo yedemo
Qhathanisa ukucushwa kohlelo
Bala izindleko zesofthiwe
Bala izindleko zefu uma udinga iseva yefu
Ubani umthuthukisi?
Isithombe-skrini sohlelo
Isithombe-skrini isithombe sesofthiwe esebenzayo. Kusuka kuyo ungakwazi ukuqonda ngokushesha ukuthi uhlelo lwe-CRM lubukeka kanjani. Senze isixhumi esibonakalayo sewindi esisekelwa idizayini ye-UX/UI. Lokhu kusho ukuthi ukusebenzelana komsebenzisi kusekelwe eminyakeni yolwazi lomsebenzisi. Isenzo ngasinye sitholakala lapho kulunge khona kakhulu ukusenza. Ngenxa yale ndlela enekhono, ukukhiqiza kwakho kuzoba okuphezulu. Chofoza esithombeni esincane ukuze uvule isithombe-skrini ngosayizi ogcwele.
Uma uthenga isistimu ye-USU CRM ngokucushwa okungenani kokuthi "Okujwayelekile", uzoba nokukhetha kwemiklamo evela kuzifanekiso ezingaphezu kwamashumi amahlanu. Umsebenzisi ngamunye wesoftware uzoba nethuba lokukhetha ukwakheka kohlelo ukuze kuhambisane nokuthanda kwabo. Zonke izinsuku zomsebenzi kufanele zilethe injabulo!
Uhlelo lwe-CRM yibhizinisi elilula elikuvumela ukuthi uphathe ukuthengiswa kwemikhiqizo, imibhalo, ukuhlinzekwa kanye nama-invoyisi. Ukuhambisana nemicimbi yamanje. I-CRM elula yamabhizinisi amancane, kanye neyamakhulu, inikezwa ohlelweni lwakamuva lokuthuthuka lwe-Universal Accounting System. Ungafunda ukubuyekezwa mayelana ne-CRM elula yebhizinisi kuwebhusayithi yethu, futhi uhlaziye izici ezengeziwe futhi ujwayelane nenqubomgomo yamanani yenkampani encane engeke ishiye noma ubani engenandaba, ikakhulukazi uma ucabangela ukunikezwa kwebhonasi, okungukuthi ukuntuleka kokutshalwa kwezimali okwengeziwe, kuhlanganise ne imali yokubhalisa, enganikezwanga nhlobo.
Ngakho-ke, insiza yethu ye-CRM ezenzakalelayo yakhelwe imisebenzi ekhiqizayo ekulawuleni ubudlelwano babasebenzisi nabalingani, ukukhulisa izinga nekhwalithi yobudlelwano. Ngokugcina imininingwane yokuxhumana yamakhasimende ezingodweni ezihlukene, ukwengeza imininingwane ehlukahlukene, uyakwazi ukufinyelela iseva, lapho yonke imibhalo edingekayo kanye nokubika (izinkontileka, izivumelwano ezengeziwe, amagama, uhlu lwamanani, umlando wezezimali, amatafula kanye nezingodo) ngokuzenzakalelayo. agcinwe. Ukuthola ulwazi noma ukufinyelela ohlelweni olunabasebenzisi abaningi, abasebenzisi badinga ukunikeza izinga labo lokufinyelela lomuntu siqu ngokungena ngemvume nephasiwedi. Ngokusho kwedatha ye-elekthronikhi nemithombo, kungenzeka ukwenza ukusesha kokuqukethwe okusebenzayo, ukunciphisa isikhathi sokusesha kumaminithi ambalwa, ukufaka idatha ngezicelo efasiteleni. Futhi, kungenzeka ukulandelela umnyakazo wezezimali, ulawule izindleko futhi ulandelele ukutholwa kwezinkokhelo ngesikhathi, ukuthola umbiko wezibalo, ukuhlonza abakweleta nokwazisa mayelana nokukhokha ngesikhathi, ukuthumela i-SMS noma imilayezo ye-imeyili ngokuzenzakalelayo.
Ukukhiqiza okuzenzakalelayo kwemibhalo elula nahambisanayo, ukubika kwebhizinisi, kukuvumela ukuthi ulawule ukuhlinzekwa kwabo ngesikhathi, ngaphandle kokukhathazeka ngekhwalithi yomsebenzi. Ngaphezu kwekhwalithi, uhlelo olukhulu lwe-CRM aluqapheli kuphela isikhathi nekhwalithi, kodwa futhi nokunemba nokuphelela kwemibhalo ehambisanayo lapho kuthunyelwa imikhiqizo, ihlinzeka abashayeli ngohlelo lomzila nokulandelela zonke izinyathelo ku-inthanethi, bekude. Amashejuli omsebenzi akhiwa ngokuzenzakalelayo, kucatshangelwa izici ezihlukahlukene kanye nomthwalo wezisebenzi, kubalwa ukubalwa kwesikhathi sokusebenza, ukubala iholo lanyanga zonke.
Ukuphatha kunikezwa ngokubala okugcwele kokuphatha, isilawuli kude ngamakhamera okuvikela kanye nohlelo lokusebenza lweselula, ngoxhumo lwe-inthanethi. Ukuhlanganiswa namadivayisi ahlukahlukene alula futhi aphezulu kanye nezinhlelo zokusebenza kungenzeka, ukuhlinzeka ngokuzenzakalelayo kanye nokwenza kahle kwezinsiza zokusebenza. Ungenza imisebenzi ehlukahlukene, kufaka phakathi i-inventory, ebaluleke kakhulu lapho usebenza nemikhiqizo.
Uhlelo lwethu lwe-CRM olulula ukuphatha, kodwa oluyingqayizivele ngokwentuthuko, lungasebenza kunoma yimuphi umkhakha womsebenzi, kunoma yiliphi izwe olikhethayo, luhlanganise iminyango ibe database eyodwa, ithuthukise amakhono ongakwazi ukuwahlola ebhizinisini lakho usebenzisa mahhala, imodi yenguqulo encane yokuhlola. Incazelo elula, efinyelelekayo kanye nokubuyekezwa kuzotholakala ukuze kuboniswe ukusebenza kwevidiyo yohlelo lwe-CRM olutholakala kuwebhusayithi yethu. Abeluleki bethu balinde ucingo lwakho.
Uhlelo lwe-CRM lwe-in-one, olwenzelwe umuntu ukuze lunikeze indawo enethezekile, ukuhlinzeka ngokufanelekile ngemingcele edingekayo yamabhizinisi amancane nomsebenzi okhiqizayo, nokwandisa inzuzo nemali engenayo.
Uhlelo oluzenzakalelayo lwe-CRM luvumela amabhizinisi amancane ukuthi agcine amajenali kagesi namaspredishithi, esebenzisa ngokushesha izinto ezidingekayo ukuze agcwalise futhi anikeze.
Uhlelo lwekhompiyutha olujwayelekile lwe-CRM, lwenza kube lula ukusebenzisa ibhizinisi elincane, izinto ezivuselelwa njalo.
Ubani umthuthukisi?
Akulov Nikolay
Uchwepheshe kanye nomklami omkhulu obambe iqhaza ekwakhiweni nasekuthuthukisweni kwale software.
2026-01-12
Ividiyo yebhizinisi elilula le-CRM
Le vidiyo ingesiNgisi. Kodwa ungazama ukuvula imibhalo engezansi ngolimi lwakho lwendabuko.
Ukusetshenziswa kwemibhalo ethile kanye nezibuyekezo kunikeza abasebenzi isisekelo solwazi esisodwa esiqukethe kuphela ulwazi lwakamuva nolwazi olulula, uma kubhekwa isipele esivamile.
Ukulawulwa akwenziwa kuphela phezu kwemibhalo, kodwa naphezu komsebenzi wabasebenzi, ukuhlelwa kwempahla nezinye izenzo ezihlinzekwe ekukhiqizeni.
Insiza ye-CRM enembile, ene-interface elula nefinyelelekayo, eyenzeka ngokwezifiso kalula kumsebenzisi ngamunye.
Lapho kusebenza, izifanekiso ezakhelwe ngaphakathi zisetshenziswa, amasampula, ngokusho kokubuyekezwa komsebenzisi, nawo angalandwa ku-inthanethi.
Ngomsebenzi owodwa kumadokhumenti avamile, isistimu ivimba ukufinyelela ukuze kuqedwe amaphutha ekwenzeni ukulungiswa ngabasebenzisi abambalwa.
Ukungena ngemvume, ukungena komuntu siqu kanye nephasiwedi kunikezwa.
Ngokumane uvimbele isizindalwazi se-CRM, lapho ukungahambisani kutholakala kumapharamitha wemingcele yokuhlonza.
Ukunqunywa kwamalungelo okusebenzisa kukhiqizwa kabusha ngesisekelo sesikhundla esisemthethweni sabasebenzi bamabhizinisi amancane.
Landa inguqulo yedemo
Lapho uqala uhlelo, ungakhetha ulimi.
Ungalanda inguqulo yedemo mahhala. Futhi usebenze ohlelweni amasonto amabili. Olunye ulwazi seluvele lufakiwe lapho ukuze lucaciselwe.
Ubani umhumushi?
Incwadi yeziqondiso
Isizindalwazi se-CRM sabasebenzisi abaningi sihlinzekela ukusetshenziswa kanye nemizamo ngesikhathi esisodwa ezinhlosweni ezifanayo, ngendlela elula, ngabo bonke abasebenzi.
Ukonga okulula kwesikhathi sokusebenza, ukugcina nokukhiqiza imibhalo, kwenziwa ngokuzenzakalelayo izinqubo zebhizinisi lokukhiqiza.
Ukukhiqizwa okuzenzakalelayo kwanoma yimuphi umbhalo (obikayo, ohambisanayo, wokubalwa kwezimali, intela), nokubuyekezwa.
Amafomethi (i-MS Office Word ne-Excel) angabandakanywa emsebenzini.
Ukuze uthole ukukhokha okulula, kusetshenziswa izimali ezahlukene, kucatshangelwa isiguquli esitholakalayo.
Ukulawula okugcwele kuzo zonke izinqubo zokukhiqiza.
Ukusebenzisa injini yokusesha yengqikithi kunikeza iphakheji eliphelele ledatha yolwazi oludingekayo.
Ukuxhumana njalo kumakhamera okuphepha kunikeza umphathi ulwazi lwangempela.
Oda ibhizinisi elilula le-cRM
Ukuthenga uhlelo, vele usishayele noma usibhalele. Ochwepheshe bethu bazovumelana nawe ekucushweni kwesofthiwe efanele, balungise inkontileka kanye ne-invoyisi ukuze ukhokhe.
Ungaluthenga kanjani uhlelo?
Thumela imininingwane yenkontileka
Senza isivumelwano neklayenti ngalinye. Inkontileka iyisiqinisekiso sakho sokuthi uzothola lokho kanye okudingayo. Ngakho-ke, okokuqala udinga ukusithumelela imininingwane yebhizinisi elisemthethweni noma umuntu. Lokhu ngokuvamile akuthathi imizuzu engaphezu kwemi-5
Yenza inkokhelo kusengaphambili
Ngemva kokukuthumelela amakhophi askeniwe enkontileka kanye ne-invoyisi ukuze ukhokhe, kudingeka ukukhokha kusengaphambili. Sicela uqaphele ukuthi ngaphambi kokufaka uhlelo lwe-CRM, kwanele ukukhokha inani eliphelele, kodwa ingxenye kuphela. Izindlela zokukhokha ezahlukahlukene ziyasekelwa. Cishe imizuzu engu-15
Uhlelo luzofakwa
Ngemva kwalokhu, usuku oluthile lokufakwa kanye nesikhathi kuzovunyelwana ngakho nawe. Lokhu kuvame ukwenzeka ngosuku olufanayo noma ngakusasa ngemva kokuqedwa kwamaphepha. Ngokushesha ngemva kokufaka uhlelo lwe-CRM, ungacela ukuqeqeshwa komsebenzi wakho. Uma uhlelo luthengelwa umsebenzisi ongu-1, ngeke kuthathe isikhathi esingaphezu kwehora elingu-1
Jabulela umphumela
Jabulela umphumela ngokungapheli :) Okujabulisa kakhulu akuyona nje ikhwalithi isofthiwe eye yathuthukiswa ngayo ukuze isebenze ngokuzenzakalelayo umsebenzi wansuku zonke, kodwa futhi nokuntuleka kokuncika ngendlela yemali yokubhalisa yanyanga zonke. Phela, uzokhokha kanye kuphela ngohlelo.
Thenga uhlelo eselenziwe ngomumo
Futhi unga-oda ukuthuthukiswa kwesoftware yangokwezifiso
Uma unezidingo ezikhethekile zesofthiwe, oda ukuthuthukiswa ngokwezifiso. Khona-ke ngeke kudingeke uvumelane nohlelo, kodwa uhlelo luzolungiselelwa izinqubo zebhizinisi lakho!
CRM ibhizinisi elilula
Ukugcina isizindalwazi esivamile sabalingani be-CRM kukuvumela ukuthi ube nephakheji yedatha yolwazi nezibuyekezo.
Ukufinyelela kude ohlelweni kwenziwa ngoxhumano lwe-inthanethi.
Lapho uthumela i-SMS, i-MMS, imilayezo ye-elekthronikhi kanye ne-Viber, abasebenzi banganamathisela izinhlobo ezahlukene zemibhalo namafayela, ukubuyekezwa, izilinganiso zezindleko.
Izibalo zenziwa ngokuzenzakalelayo uma usebenzisa uhlu lwamanani.
Thumela izinto ezisetshenziswayo ngendlela yemiyalezo, ngokunokwenzeka kusisekelo esivamile noma ngokukhetha.
Ku-glider, ulwazi olunembile ngemicimbi ehleliwe lungafakwa.
Ukukhiya isikrini okwenziwe kwasebenza ngokuzenzakalela, kusebenzela ukuvikelwa kwedatha okuncane nokuthembekile.
Ukuqeqeshwa kokuqala kohlelo lwe-CRM akudingi, uma kubhekwa imodi encane nezilungiselelo.
Ungakwazi ukufaka inguqulo yesilingo ye-CRM ngokuphelele mahhala, ngefomethi elula, kuwebhusayithi yethu futhi ufunde nokubuyekezwa kwamakhasimende ethu.