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Iqembu lezinhlelo: Ukuzenzakalelayo kwebhizinisi
Uhlelo lwe-CRM kanye nebhizinisi elilula
- I-copyright ivikela izindlela ezihlukile zokuzenzakalela kwebhizinisi ezisetshenziswa ezinhlelweni zethu.
I-copyright - Singabashicileli besofthiwe abaqinisekisiwe. Lokhu kuboniswa ohlelweni lokusebenza uma usebenzisa izinhlelo zethu nezinguqulo zedemo.
Umshicileli oqinisekisiwe - Sisebenza nezinhlangano emhlabeni wonke kusukela kwamabhizinisi amancane kuya kwamakhulu. Inkampani yethu ifakiwe kurejista yamazwe ngamazwe yezinkampani futhi inophawu lwe-electronic trust.
Uphawu lokuthembela
Ushintsho olusheshayo.
Yini ofuna ukuyenza manje?
Uma ufuna ukujwayelana nohlelo, indlela eshesha kakhulu ukuqala ukubuka ividiyo egcwele, bese ulanda inguqulo yedemo yamahhala bese usebenza nayo ngokwakho. Uma kunesidingo, cela isethulo kwabesekela lobuchwepheshe noma ufunde imiyalelo.
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Phakathi namahora ebhizinisi ngokuvamile siphendula phakathi kweminithi elingu-1
Ungaluthenga kanjani uhlelo?
Buka isithombe-skrini sohlelo
Buka ividiyo mayelana nohlelo
Landa uhlelo ngokuqeqeshwa okusebenzisanayo
Iziqondiso ezisebenzayo zohlelo kanye nenguqulo yedemo
Qhathanisa ukucushwa kohlelo
Bala izindleko zesofthiwe
Bala izindleko zefu uma udinga iseva yefu
Ubani umthuthukisi?
Isithombe-skrini sohlelo
Isithombe-skrini isithombe sesofthiwe esebenzayo. Kusuka kuyo ungakwazi ukuqonda ngokushesha ukuthi uhlelo lwe-CRM lubukeka kanjani. Senze isixhumi esibonakalayo sewindi esisekelwa idizayini ye-UX/UI. Lokhu kusho ukuthi ukusebenzelana komsebenzisi kusekelwe eminyakeni yolwazi lomsebenzisi. Isenzo ngasinye sitholakala lapho kulunge khona kakhulu ukusenza. Ngenxa yale ndlela enekhono, ukukhiqiza kwakho kuzoba okuphezulu. Chofoza esithombeni esincane ukuze uvule isithombe-skrini ngosayizi ogcwele.
Uma uthenga isistimu ye-USU CRM ngokucushwa okungenani kokuthi "Okujwayelekile", uzoba nokukhetha kwemiklamo evela kuzifanekiso ezingaphezu kwamashumi amahlanu. Umsebenzisi ngamunye wesoftware uzoba nethuba lokukhetha ukwakheka kohlelo ukuze kuhambisane nokuthanda kwabo. Zonke izinsuku zomsebenzi kufanele zilethe injabulo!
Eminyakeni yamuva nje, uhlelo lwe-CRM kanye nebhizinisi elilula bathole izinto eziningi ezifanayo. Izinhlangano sezigxile kakhulu kumakhasimende, zikuqonda kahle ukubaluleka kobudlelwano obuthembekile nokwethembana nozakwethu, zikulungele ukuthuthukisa nokwandisa izinhlu zesisekelo samakhasimende azo. Ukufunda ukusebenza ngempumelelo nohlelo kuyindaba yokuzijwayeza. Izimiso ze-CRM zakhiwe hhayi kuphela ezindabeni ezisobala zokuxhumana namakhasimende, abathengi nabathengi, kodwa futhi ukwenza amasampula okuhlaziya anemininingwane ukuze wazi yonke into mayelana nezilaleli zakho ozihlosile.
I-Universal Accounting System (USA) isungule ubudlelwano obuqinile nomkhakha webhizinisi, ovumela abathuthukisi ukuthi bafunde izimboni nezinkomba ezahlukahlukene, basebenzise izixazululo ezilula nezinhle kakhulu ukuthuthukisa i-CRM, bandise ukuthengisa, futhi bahehe amakhasimende. Isici esibalulekile seplathifomu ye-CRM yedijithali ukwakhiwa kwamaketanga azenzakalelayo. Uma ochwepheshe bangaphambilini besikhathi esigcwele bekufanele bathathe isethi yezenzo ukuze baqedele ukuthengisa, bamukele i-oda lezimpahla, futhi bathenge, manje ulwazi luxhunywe ndawonye, izenzo zenziwa ngokuzenzakalelayo.
Amarejista ohlelo afaka izinkomba ze-elekthronikhi zezikhundla ezihluke ngokuphelele. Ukugcizelelwa okuhlukile kwe-CRM akugcini nje kusisekelo samakhasimende, kodwa futhi kudlulela emikhiqizweni nasezinkonzweni, ubudlelwano nabalingani, abasebenzi kanye nochwepheshe abazimele benhlangano. Ukusebenza kahle okulula. Awukwazi ukwenza ibhizinisi futhi awukwazi ukuxhumana kahle nozakwethu, wenze amadili anenzuzo, ubheke abahlinzeki abasha, uqhathanise amanani, uphathe kahle imakethe, usebenzise izinzuzo zenkundla ye-CRM ukuze uxhumane namaqembu okuhlosiwe kanye nabathengi abathile.
Ukusebenza kwe-CRM kuthatha ithuba lokuthumela i-SMS. Ngesikhathi esifanayo, uhlelo lugxile kokubili imiyalezo yomuntu siqu kanye nenqwaba. Indlela elula futhi ephumelelayo yokuthuthukisa ibhizinisi, ukwazisa abathengi ngezaphulelo, ama-sweepstake, ukukhushulwa, izinhlelo zokwethembeka, njll. Inqubo yokulungiselela ukuhlaziya kwe-CRM izosebenza, ibe lula futhi inethezeke. Uhlelo lusebenza ngokuzimela ulwazi olungenayo. Abanikazi bamabhizinisi kuzodingeka bafunde imibiko yokuphatha kuphela, bafunde izinkomba zezimali, lapho (njengomthetho) kwakhiwa isu lokuthuthukisa.
Osomabhizinisi kudala benentshisekelo kumaphrojekthi we-CRM. Futhi uma ngaphambili inkinga yayikubuchwepheshe, ukungabi khona kwezixazululo ezifanele, manje izinhlelo ezihluke ngokuphelele ziyatholakala ongakhetha kuzo. Kubalulekile ukukhetha inketho elula futhi enokwethenjelwa kakhulu. Shintsha izimiso zenhlangano nokuphatha. Unganaki kuphela i-spectrum eyisisekelo yokusebenza. Ukucushwa kubuyekezwa ngokuqhubekayo futhi kwengezwe ngezinto ezibalulekile, izinketho ezikhokhelwayo, eziboniswa ohlwini oluhlukile. Siphakamisa ukwenza iseshini yokuhlola yokusebenza. Inguqulo yedemo isakazwa mahhala.
Ubani umthuthukisi?
Akulov Nikolay
Uchwepheshe kanye nomklami omkhulu obambe iqhaza ekwakhiweni nasekuthuthukisweni kwale software.
2026-01-12
Ividiyo yohlelo lwe-cRM nebhizinisi elilula
Le vidiyo ingesiNgisi. Kodwa ungazama ukuvula imibhalo engezansi ngolimi lwakho lwendabuko.
Uhlelo lubhekele ukuxhumana kwe-CRM, ukunakekelwa kwesisekelo samakhasimende kanye nokuthumela imiyalezo, kanye nokuqoqa ngokuzenzakalelayo imininingwane yokuhlaziya futhi ilungise imibiko.
Ukuphathwa kwebhizinisi kuzoba lula futhi kusebenze kahle. Kungenzeka ukwakha uchungechunge lwezenzo ukuze kusindiswe abasebenzi emthwalweni wokusebenza onzima.
Kuyo yonke imicimbi ebalulekile, abasebenzisi bathola izaziso zolwazi ukuze bangaphuthelwa isici esisodwa.
Esigabeni esihlukile, kwethulwa isizindalwazi sedijithali esinabalingani, esikuvumela ukuthi wakhe ubudlelwano obuthembekile nobukhiqizayo.
Izinga eliphezulu lobudlelwano bamakhasimende ligcinwa uhlelo ngokuthumela i-SMS. Ngesikhathi esifanayo, iplatifomu ye-CRM igxile kukho kokubili ubuningi nemilayezo yomuntu siqu.
Landa inguqulo yedemo
Lapho uqala uhlelo, ungakhetha ulimi.
Ungalanda inguqulo yedemo mahhala. Futhi usebenze ohlelweni amasonto amabili. Olunye ulwazi seluvele lufakiwe lapho ukuze lucaciselwe.
Ubani umhumushi?
Incwadi yeziqondiso
Kulula kunangaphambili ukuqaphela ivolumu ehlelelwe amaklayenti athile, ukwamukela i-oda, ukuthenga izimpahla, ukwenza ama-aphoyintimenti kanye nezingxoxo zebhizinisi.
Uma ukusebenza kahle kwebhizinisi kuncipha, khona-ke ukuguquguquka kuzobonakala nakanjani embikweni wabaphathi.
Ukucushwa kwazisa ngokushesha abasebenzisi ngemicimbi yamanje. Kule misebenzi, kusetshenziswe imojuli yesaziso.
Ngosizo lweplatifomu ye-CRM, kulula ukulawula umthamo womsebenzi wabasebenzi, ukubala amahora okusebenza kanye nokukhiqiza okunothi, nokubeka izinhlelo zesikhathi esizayo.
Uhlelo lusebenzisa izindlela ezilula zokugcina nokucubungula ulwazi, okukuvumela ukuthi uphathe kahle izinsiza, udayise izimpahla, wenze imisebenzi ye-warehouse, futhi ulungise imibhalo.
Oda uhlelo lwe-cRM kanye nebhizinisi elilula
Ukuthenga uhlelo, vele usishayele noma usibhalele. Ochwepheshe bethu bazovumelana nawe ekucushweni kwesofthiwe efanele, balungise inkontileka kanye ne-invoyisi ukuze ukhokhe.
Ungaluthenga kanjani uhlelo?
Thumela imininingwane yenkontileka
Senza isivumelwano neklayenti ngalinye. Inkontileka iyisiqinisekiso sakho sokuthi uzothola lokho kanye okudingayo. Ngakho-ke, okokuqala udinga ukusithumelela imininingwane yebhizinisi elisemthethweni noma umuntu. Lokhu ngokuvamile akuthathi imizuzu engaphezu kwemi-5
Yenza inkokhelo kusengaphambili
Ngemva kokukuthumelela amakhophi askeniwe enkontileka kanye ne-invoyisi ukuze ukhokhe, kudingeka ukukhokha kusengaphambili. Sicela uqaphele ukuthi ngaphambi kokufaka uhlelo lwe-CRM, kwanele ukukhokha inani eliphelele, kodwa ingxenye kuphela. Izindlela zokukhokha ezahlukahlukene ziyasekelwa. Cishe imizuzu engu-15
Uhlelo luzofakwa
Ngemva kwalokhu, usuku oluthile lokufakwa kanye nesikhathi kuzovunyelwana ngakho nawe. Lokhu kuvame ukwenzeka ngosuku olufanayo noma ngakusasa ngemva kokuqedwa kwamaphepha. Ngokushesha ngemva kokufaka uhlelo lwe-CRM, ungacela ukuqeqeshwa komsebenzi wakho. Uma uhlelo luthengelwa umsebenzisi ongu-1, ngeke kuthathe isikhathi esingaphezu kwehora elingu-1
Jabulela umphumela
Jabulela umphumela ngokungapheli :) Okujabulisa kakhulu akuyona nje ikhwalithi isofthiwe eye yathuthukiswa ngayo ukuze isebenze ngokuzenzakalelayo umsebenzi wansuku zonke, kodwa futhi nokuntuleka kokuncika ngendlela yemali yokubhalisa yanyanga zonke. Phela, uzokhokha kanye kuphela ngohlelo.
Thenga uhlelo eselenziwe ngomumo
Futhi unga-oda ukuthuthukiswa kwesoftware yangokwezifiso
Uma unezidingo ezikhethekile zesofthiwe, oda ukuthuthukiswa ngokwezifiso. Khona-ke ngeke kudingeke uvumelane nohlelo, kodwa uhlelo luzolungiselelwa izinqubo zebhizinisi lakho!
Uhlelo lwe-CRM kanye nebhizinisi elilula
Uma isakhiwo sebhizinisi sinawo amadivayisi wokugcina wezinga eliphezulu (TSD), angaxhunywa ngaphandle kwezinkinga.
Ukuhlaziywa okujulile kwenziwa ngokuhlinzwa ngakunye okwenziwe. Abasebenzisi bangabokuqala ukwazi mayelana nezikhundla zezinkinga.
Inkundla isiza ukuhlaziya ngokuningiliziwe zonke iziteshi zokutholwa kwamakhasimende, ama-imeyili okukhangisa, imikhankaso yokumaketha, izinhlelo zokwethembeka namanye amathuluzi.
Ukuhlelwa kwemibiko ngokusebenza kwamanje kwesakhiwo, kuphawula izinhlelo zesikhathi eside nezinkomba, futhi kwazisa ngamazinga omsebenzi wabasebenzi.
Isikhathi sesilingo, ungadlula ngenguqulo yedemo yomkhiqizo. Inguqulo isatshalaliswa mahhala.