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Iqembu lezinhlelo: Ukuzenzakalelayo kwebhizinisi
Ukuhlanganiswa kwe-CRM
- I-copyright ivikela izindlela ezihlukile zokuzenzakalela kwebhizinisi ezisetshenziswa ezinhlelweni zethu.
I-copyright - Singabashicileli besofthiwe abaqinisekisiwe. Lokhu kuboniswa ohlelweni lokusebenza uma usebenzisa izinhlelo zethu nezinguqulo zedemo.
Umshicileli oqinisekisiwe - Sisebenza nezinhlangano emhlabeni wonke kusukela kwamabhizinisi amancane kuya kwamakhulu. Inkampani yethu ifakiwe kurejista yamazwe ngamazwe yezinkampani futhi inophawu lwe-electronic trust.
Uphawu lokuthembela
Ushintsho olusheshayo.
Yini ofuna ukuyenza manje?
Uma ufuna ukujwayelana nohlelo, indlela eshesha kakhulu ukuqala ukubuka ividiyo egcwele, bese ulanda inguqulo yedemo yamahhala bese usebenza nayo ngokwakho. Uma kunesidingo, cela isethulo kwabesekela lobuchwepheshe noma ufunde imiyalelo.
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Phakathi namahora ebhizinisi ngokuvamile siphendula phakathi kweminithi elingu-1
Ungaluthenga kanjani uhlelo?
Buka isithombe-skrini sohlelo
Buka ividiyo mayelana nohlelo
Landa inguqulo yedemo
Qhathanisa ukucushwa kohlelo
Bala izindleko zesofthiwe
Bala izindleko zefu uma udinga iseva yefu
Ubani umthuthukisi?
Isithombe-skrini sohlelo
Isithombe-skrini isithombe sesofthiwe esebenzayo. Kusuka kuyo ungakwazi ukuqonda ngokushesha ukuthi uhlelo lwe-CRM lubukeka kanjani. Senze isixhumi esibonakalayo sewindi esisekelwa idizayini ye-UX/UI. Lokhu kusho ukuthi ukusebenzelana komsebenzisi kusekelwe eminyakeni yolwazi lomsebenzisi. Isenzo ngasinye sitholakala lapho kulunge khona kakhulu ukusenza. Ngenxa yale ndlela enekhono, ukukhiqiza kwakho kuzoba okuphezulu. Chofoza esithombeni esincane ukuze uvule isithombe-skrini ngosayizi ogcwele.
Uma uthenga isistimu ye-USU CRM ngokucushwa okungenani kokuthi "Okujwayelekile", uzoba nokukhetha kwemiklamo evela kuzifanekiso ezingaphezu kwamashumi amahlanu. Umsebenzisi ngamunye wesoftware uzoba nethuba lokukhetha ukwakheka kohlelo ukuze kuhambisane nokuthanda kwabo. Zonke izinsuku zomsebenzi kufanele zilethe injabulo!
Ukuhlanganiswa kohlelo lwe-CRM I-Universal Accounting System yenza kube nokwenzeka ukulondoloza ukubalwa kwezimali kokuphatha, ukuhlaziya, ukukhiqiza imibhalo nokwakha izinhlelo zokusebenza, ukusatshalaliswa komthwalo womsebenzi nobudlelwano namakhasimende ngokuzenzakalelayo ngokwenza izinqubo zokukhiqiza nokunciphisa isikhathi sokusebenza. Ukuhlanganiswa kwe-PBX ne-CRM kuvumela ukusebenzisa enye indawo yesimanje yobuchwepheshe bolwazi, ukuxhumana ngocingo, ukuxoxisana nosonkontileka, ukwenza zonke izinqubo ngokuzenzakalelayo, ukusungula ukuxhumana kanye nokuba nomthelela ophumelelayo ukubambisana okuzuzisayo. Uhlelo lwe-CRM olunokuhlanganiswa kwe-accounting ye-1C lwenza kube lula ukulawula imisebenzi yezezimali yebhizinisi, ukukhiqiza imibhalo nemibiko yezikhungo zentela kanye neyemenenja, futhi yakhe imibhalo esekelayo nokuhlaziya izinqubo zomsebenzi, ukukhokha ngokuya ngekhodi yomsebenzi, ukurekhoda ezezimali. ukunyakaza kanye nokulandelela abakweletayo, kuqhathaniswa nezinkokhelo zezinsuku zokugcina. Ukuhlanganiswa kwezicelo ze-CRM nefoni ye-PBX sekwenziwe iminyaka eminingana futhi kufunwa ngempumelelo, ukugcinwa kwedathabheyisi yekhasimende elilodwa, ukungena kokuxhumana nolwazi olwengeziwe, kucatshangelwa ubudlelwano, ukwandisa umkhiqizo kanye nenzuzo.
Uhlelo lwethu oluzenzakalelayo lwe-CRM luhlanganisa ngempumelelo namadivayisi ahlukahlukene, njengesithwebuli sebhakhodi, i-TSD, izinhlelo zokusebenza zeselula, futhi lenza ngokuzenzakalelayo imisebenzi ehlukahlukene efana nempahla, ukufinyelela nokude nokulawula. Ukusebenza ngemodi yabasebenzisi abaningi kunikeza ukubamba iqhaza ngasikhathi sinye emsebenzini webhizinisi yibo bonke abasebenzisi, ukungena ngemvume ngokungena ngemvume okuhlinzekwe mathupha nephasiwedi, ukuhlinzeka ngokuhlukaniswa kwamalungelo lapho usebenza nemibhalo nolwazi, ukugcina ngokuthembekile ukuhamba komsebenzi kubantu bangaphandle.
Umsizi we-virtual uyatholakala ngokuqhubekayo, ongakwazi ukuxhumana naye noma nini nanoma yimuphi umbuzo (ngokuya nge-1C accounting, i-PBX telephony). Imodi yokusebenza esobala, lapho ihlanganiswe futhi ilawulwa, ikuvumela ukuthi ukhulise amandla okuxhumana namakhasimende nabangaphansi. Ukuhlanganiswa ne-automation egcwele, ikuvumela ukuthi wakhe amashejuli omsebenzi, unake umthwalo womsebenzi. Ukuhlanganiswa ne-accounting ye-warehouse kukuvumela ukuthi ulawule ukutholakala kokukhokha kusengaphambili, ukukhiqiza imibiko yezezimali, kanye nokutholakala kwezimpahla, kucatshangelwa ukubalwa kwenani eliqhubekayo kanye nekhwalithi, ngokugcwalisa okuzenzakalelayo kwemikhiqizo edingekayo.
Ukugcina imininingo egciniwe ye-CRM kusiza ukuphatha idatha yeklayenti, ukwengezela ngolwazi oluhlukahlukene, ukufaka izinto ngokushesha, kusetshenziswa ukuhlanganiswa nemithombo ehlukahlukene, kusetshenziswa amafomethi e-Word ne-Excel.
Ukuze ujwayelane nokusebenza kohlelo lokuhlanganisa uhlelo lwe-CRM ne-PBX ne-1C, ukuhlaziya izenzo zamamojula nezilungiselelo zokucushwa ezithuthukisiwe ngokwakhiwa okuzenzakalelayo kwezidingo zomsebenzisi ngamunye, kukhona inguqulo yedemo, kwimodi yamahhala. Mayelana nokuthuthukiswa kwamamojula engeziwe, idizayini, ukufakwa, sicela uthinte ochwepheshe bethu ezinombolweni zokuxhumana ezingezansi.
Isistimu yokulawula ukuhlaziya ezenzakalelayo yesimanje, ene-interface yomphakathi, ihlinzeka ngokuhlanganiswa nezisetshenziswa nezinhlelo ezahlukahlukene.
Ukunqunywa kwamalungelo abasebenzisi kubasebenzisi abagunyaziwe be-CRM.
Uhlelo luklanyelwe ukuzenzela nokwandisa izinqubo ezihlukahlukene.
Ubani umthuthukisi?
Akulov Nikolay
Uchwepheshe kanye nomklami omkhulu obambe iqhaza ekwakhiweni nasekuthuthukisweni kwale software.
2026-02-26
Ividiyo yokuhlanganiswa kwe-CRM
Le vidiyo ingesiNgisi. Kodwa ungazama ukuvula imibhalo engezansi ngolimi lwakho lwendabuko.
Ukuze wenze isinqumo esifanele, kungenzeka ukufaka inguqulo yokuhlola yesilingo, etholakala mahhala, ehlanganisa ne-1C ne-PBX.
Ukuhlanganiswa nesithwebuli sebhakhodi ne-TSD kukuvumela ukuthi wenze ngokuzenzakalelayo inqubo yokusungula, uthole ukufundwa okunembile, ngezindleko eziphansi.
Ikhwalithi ibalulekile kithi, ngoba uhlelo lwe-CRM lucebile kumamojula ahlukahlukene, ukusebenza, kodwa ngezindleko eziphansi ngosizo ngalunye.
Ngokuhlanganiswa namadivayisi nezinhlelo zokusebenza, kungenzeka ukuthi ufinyelele ezingeni elisha ngokuphelele lochwepheshe, ukudlula izimbangi, ukukhulula abasebenzi emisebenzini yansuku zonke kanye nezindleko zabasebenzi.
Isisekelo sabasebenzisi abaningi be-CRM sisiza ngesikhathi esisodwa ukulawula ukufinyelela okungenazihibe ohlelweni, senza inani lemisebenzi ehleliwe kusihleli.
Ukusetshenziswa okunengqondo kwezinsiza, kucatshangelwa izindleko kanye nezibalo, nge-multifunctional complex.
Ukuhlanganiswa namakhamera wevidiyo kunomthelela ekudluliselweni kwedatha okusezingeni eliphezulu ngezenzo zabasebenzi kanye nebhizinisi lonke lilonke, ku-inthanethi.
Ukuhlanganiswa nocingo lwe-PBX kuqinisekisa ubudlelwano bamakhasimende obungenazihibe.
Landa inguqulo yedemo
Lapho uqala uhlelo, ungakhetha ulimi.
Ungalanda inguqulo yedemo mahhala. Futhi usebenze ohlelweni amasonto amabili. Olunye ulwazi seluvele lufakiwe lapho ukuze lucaciselwe.
Ubani umhumushi?
Ngenxa yokuxhumana kwe-PBX, abasebenzisi bangakwazi ukulawula isimo socingo olungenayo, bahlaziye idatha yeklayenti, babe nolwazi lomsebenzi ozuzisayo ezandleni zabo, bekhuluma neklayenti ngegama lapho bephendula ucingo.
Amamojula anamuhla, ezinhlobonhlobo, enza kube nokwenzeka ukwenza imisebenzi kunoma yimuphi umkhakha womsebenzi.
Ngesikhathi esincane esichithiwe, kungenzeka ukuthola izinto ezidingekayo, emizuzwini embalwa nje, ngaphandle kwezindleko zomzimba noma zezezimali, kwanele ukwenza isicelo enjinini yokusesha, ufake izinhlamvu zokuqala zedokhumenti noma umlingani.
Umsebenzisi ngamunye unokufinyelela kugama lomsebenzisi nephasiwedi.
Ukuvinjwa okuzenzakalelayo okusekelwe ekufundweni kwemingcele yokuhlonza umuntu.
Ukukhetha okukhulu kwezilimi zakwamanye amazwe ukuze kuhehe futhi kucutshungulwe izethameli eziningi okuhlosiwe, okuhlanganisa namakhasimende angaphandle.
Ukudweba izinhlelo zamasu namaqhinga.
Ukuzenzakalela kokufakwa kwedatha nokungenisa.
Oda ukuhlanganiswa kwe-CRM
Ukuthenga uhlelo, vele usishayele noma usibhalele. Ochwepheshe bethu bazovumelana nawe ekucushweni kwesofthiwe efanele, balungise inkontileka kanye ne-invoyisi ukuze ukhokhe.
Ungaluthenga kanjani uhlelo?
Thumela imininingwane yenkontileka
Senza isivumelwano neklayenti ngalinye. Inkontileka iyisiqinisekiso sakho sokuthi uzothola lokho kanye okudingayo. Ngakho-ke, okokuqala udinga ukusithumelela imininingwane yebhizinisi elisemthethweni noma umuntu. Lokhu ngokuvamile akuthathi imizuzu engaphezu kwemi-5
Yenza inkokhelo kusengaphambili
Ngemva kokukuthumelela amakhophi askeniwe enkontileka kanye ne-invoyisi ukuze ukhokhe, kudingeka ukukhokha kusengaphambili. Sicela uqaphele ukuthi ngaphambi kokufaka uhlelo lwe-CRM, kwanele ukukhokha inani eliphelele, kodwa ingxenye kuphela. Izindlela zokukhokha ezahlukahlukene ziyasekelwa. Cishe imizuzu engu-15
Uhlelo luzofakwa
Ngemva kwalokhu, usuku oluthile lokufakwa kanye nesikhathi kuzovunyelwana ngakho nawe. Lokhu kuvame ukwenzeka ngosuku olufanayo noma ngakusasa ngemva kokuqedwa kwamaphepha. Ngokushesha ngemva kokufaka uhlelo lwe-CRM, ungacela ukuqeqeshwa komsebenzi wakho. Uma uhlelo luthengelwa umsebenzisi ongu-1, ngeke kuthathe isikhathi esingaphezu kwehora elingu-1
Jabulela umphumela
Jabulela umphumela ngokungapheli :) Okujabulisa kakhulu akuyona nje ikhwalithi isofthiwe eye yathuthukiswa ngayo ukuze isebenze ngokuzenzakalelayo umsebenzi wansuku zonke, kodwa futhi nokuntuleka kokuncika ngendlela yemali yokubhalisa yanyanga zonke. Phela, uzokhokha kanye kuphela ngohlelo.
Thenga uhlelo eselenziwe ngomumo
Futhi unga-oda ukuthuthukiswa kwesoftware yangokwezifiso
Uma unezidingo ezikhethekile zesofthiwe, oda ukuthuthukiswa ngokwezifiso. Khona-ke ngeke kudingeke uvumelane nohlelo, kodwa uhlelo luzolungiselelwa izinqubo zebhizinisi lakho!
Ukuhlanganiswa kwe-CRM
Ukusekelwa kwamafomethi e-Word ne-Excel.
Umsizi we-elekthronikhi uzosiza kunoma yiziphi izindaba, ekushintsheni kocingo okuzenzakalelayo, i-1C nezinye izindawo.
Inguqulo yedemo yamahhala yohlelo lwe-CRM ikuvumela ukuthi ujwayelane nazo zonke izici nokusebenza, njengoba usujwayele ukuxhumana kwe-PBX, 1C.
Izinkokhelo zamaholo zisekelwe emahoreni asetshenziwe.
Ukuthuthukiswa komklamo womuntu siqu.
Ukubalwa kwezinsizakalo nemikhiqizo ngokusho kohlu lwamanani, ukukhushulwa kanye namabhonasi.
Ukwamukelwa kwanoma iyiphi imali yangaphandle.
Ukwakhiwa kwamadokhumenti, lapho kuhlanganiswa nohlelo lwe-1C.
Nge-accounting, kusiza ukubala nokubala iholo lesisebenzi, ukulandelela ukunyakaza kwezezimali, ukuhlaziya inzuzo kanye nenzuzo yenhlangano.