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Iqembu lezinhlelo: Ukuzenzakalelayo kwebhizinisi
I-CRM yezikhungo zezikweletu
- I-copyright ivikela izindlela ezihlukile zokuzenzakalela kwebhizinisi ezisetshenziswa ezinhlelweni zethu.
I-copyright - Singabashicileli besofthiwe abaqinisekisiwe. Lokhu kuboniswa ohlelweni lokusebenza uma usebenzisa izinhlelo zethu nezinguqulo zedemo.
Umshicileli oqinisekisiwe - Sisebenza nezinhlangano emhlabeni wonke kusukela kwamabhizinisi amancane kuya kwamakhulu. Inkampani yethu ifakiwe kurejista yamazwe ngamazwe yezinkampani futhi inophawu lwe-electronic trust.
Uphawu lokuthembela
Ushintsho olusheshayo.
Yini ofuna ukuyenza manje?
Uma ufuna ukujwayelana nohlelo, indlela eshesha kakhulu ukuqala ukubuka ividiyo egcwele, bese ulanda inguqulo yedemo yamahhala bese usebenza nayo ngokwakho. Uma kunesidingo, cela isethulo kwabesekela lobuchwepheshe noma ufunde imiyalelo.
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Phakathi namahora ebhizinisi ngokuvamile siphendula phakathi kweminithi elingu-1
Ungaluthenga kanjani uhlelo?
Buka isithombe-skrini sohlelo
Buka ividiyo mayelana nohlelo
Landa inguqulo yedemo
Qhathanisa ukucushwa kohlelo
Bala izindleko zesofthiwe
Bala izindleko zefu uma udinga iseva yefu
Ubani umthuthukisi?
Isithombe-skrini sohlelo
Isithombe-skrini isithombe sesofthiwe esebenzayo. Kusuka kuyo ungakwazi ukuqonda ngokushesha ukuthi uhlelo lwe-CRM lubukeka kanjani. Senze isixhumi esibonakalayo sewindi esisekelwa idizayini ye-UX/UI. Lokhu kusho ukuthi ukusebenzelana komsebenzisi kusekelwe eminyakeni yolwazi lomsebenzisi. Isenzo ngasinye sitholakala lapho kulunge khona kakhulu ukusenza. Ngenxa yale ndlela enekhono, ukukhiqiza kwakho kuzoba okuphezulu. Chofoza esithombeni esincane ukuze uvule isithombe-skrini ngosayizi ogcwele.
Uma uthenga isistimu ye-USU CRM ngokucushwa okungenani kokuthi "Okujwayelekile", uzoba nokukhetha kwemiklamo evela kuzifanekiso ezingaphezu kwamashumi amahlanu. Umsebenzisi ngamunye wesoftware uzoba nethuba lokukhetha ukwakheka kohlelo ukuze kuhambisane nokuthanda kwabo. Zonke izinsuku zomsebenzi kufanele zilethe injabulo!
Izikhungo zesikweleti zanamuhla zidinga kakhulu amaphrojekthi we-automation ukuze zihlele ukubika kwazo kanye nemithethonqubo ngokulandelana, zakhe izindlela ezicacile zokuxhumana namakhasimende, zithathe izinhlawulo kulabo abakweletwayo kwizimalimboleko, zisebenzele ikusasa futhi zihehe ababoleki abasha. Uhlelo lweCRM lwezikhungo zezikweletu lubalulekile. Imele Ukuphathwa Kobudlelwano Namakhasimende futhi iyithuluzi elibaluleke kakhulu uma kukhulunywa ngokwenza zonke izinqubo ezihlobene namakhasimende ezizindeni zezikweletu. Isicelo sethu sihlose ukuthuthukisa ikhwalithi yokuxhumana nabathengi. Ngalezi zinhloso, kusetshenziswe amathuluzi akhethekile e-CRM. Ngisho nakubasebenzisi bekhompyutha abavamile nabasanda kuqalwa, ngeke kube nzima ukubazi ngesikhathi esifushane.
Esizeni se-USU Software, kulula ukuthola isisombululo sesoftware esifanele sezikhungo zezikweletu zokusebenza kwansuku zonke, kufaka phakathi nohlelo lweCRM olugcwele lwezikhungo zezikweletu. Iyasebenza, inokwethenjelwa, futhi iyashesha. Ngasikhathi sinye, ukucushwa akukwazi ukubizwa ngokuthi kuyinkimbinkimbi noma kunzima ukukufunda. Imingcele ye-CRM yeSoftware ye-USU iyaphendula ngempela. Ungaziguqula njengoba kudingeka ukuze zivumelane nezindinganiso zakho zokusebenza. Izinqubo zamanje zesikweletu zilawulwa ngesikhathi sangempela, esiboniswa ngokungahleliwe kusikrini sokuqapha.
Akuyona imfihlo ukuthi iziteshi eziyinhloko zokuxhumana ze-CRM, okuyi-SMS, ama-imeyili, nemiyalezo yezwi, zithathwa njengezinto eziyinhloko ezingxoxweni eziphakathi kwalowo obolekayo nohlaka lwesikweletu. Ngamunye wabo ungaphansi kokulawulwa ngokuphelele kwesoftware. Ukunakwa okukhethekile kunikezwa inhlangano yezikweletu ngokusebenzisana nabakweletwayo, lapho ungasebenzisi khona kuphela amathuluzi okuthumela i-CRM ahlosiwe ukuxwayisa iklayenti ngesidingo sokukhokha isikweletu semalimboleko, kepha futhi nokuqoqeka okuzenzakalelayo kwezijeziso nezinye izinhlawulo.
Ubani umthuthukisi?
Akulov Nikolay
Uchwepheshe kanye nomklami omkhulu obambe iqhaza ekwakhiweni nasekuthuthukisweni kwale software.
2026-01-12
Ividiyo ye-cRM yezikhungo zezikweletu
Le vidiyo ingesiNgisi. Kodwa ungazama ukuvula imibhalo engezansi ngolimi lwakho lwendabuko.
Ungakhohlwa ukuthi uhlelo lubala ngokuzenzakalela konke ukukhokhelwa kwezicelo zesikweletu, kubalwa izintshisekelo zezezimali esikhungweni, kuhlela izinkokhelo zesikhathi esichazwe ngokucacile. Leyo ndlela yokuhlela izindawo zokuhlala izosiza kakhulu abasebenzi besikhungo futhi inciphise nezindleko. Ukugcizelelwa kohlelo lweCRM akusho ukuthi uhlelo lokusebenza alwenzi kahle kwamanye amazinga okuphatha. Ikakhulu, kusebenza kakhulu ekwengameleni ukusakazwa kwemibhalo yokulawula. Zonke izenzo zokwamukelwa nokudluliswa kwesibambiso, izivumelwano zemalimboleko, ama-oda wemali ziyaqoshwa kumajenali edijithali nasemarejista ahlukahlukene.
Uhlelo aluhluthulelwanga kuhlelo lweCRM, kepha futhi lwenza kalula inani elikhulu kakhulu lomsebenzi wokuhlaziya kuzinqubo zamanje ukwenza lula ukusebenza kwezikweletu okuyisisekelo, kodwa futhi kubheka nezinga lokushintshana kwi-inthanethi. Izinguquko zakamuva zingakhonjiswa ngokushesha kumarejista wohlelo nakwimibhalo elawulwayo. Futhi, inhlangano yezimali ezincane izolawula ngokuphelele izikhundla ezibaluleke kakhulu zokubala kabusha, zokukhokha kanye nezengezo. Ngasinye salezi zikhundla (kufaka phakathi imingcele ye-CRM) siboniswa ngendlela efinyelelekayo, efundisayo. Abasebenzisi akudingeki bachithe isikhathi esithe xaxa ukufaka nokucubungula imininingwane yokuhlaziya yesikhungo.
Kunzima ngokwedlulele ukubolekisa ngezikhungo zezimali ezincane ukungazinaki izitayela ezishintshayo, into esemqoka ebudlelwaneni obuqhubekayo beCRM. Ngaphandle kwabo, akunakwenzeka ukucabanga ngengxoxo ekhiqizayo nababolekayo, amakhasimende aqotho, nabakweletayo. Ngokusebenza nezibambiso, kusetshenziswe i-interface ekhethekile yedijithali ekuvumela ukuthi uqoqe imininingwane ngamanani ento ethile, unamathisele izithombe, nayo yonke eminye imibhalo edingekayo. Ukuze uqiniseke ukuthi umkhiqizo uyasebenza, kufanele ufake inguqulo yedemo yesicelo sethu sezezimali kuqala.
Landa inguqulo yedemo
Lapho uqala uhlelo, ungakhetha ulimi.
Ungalanda inguqulo yedemo mahhala. Futhi usebenze ohlelweni amasonto amabili. Olunye ulwazi seluvele lufakiwe lapho ukuze lucaciselwe.
Ubani umhumushi?
I-USU Software iqaphe ngokuzenzakalela umsebenzi wesikhungo sokuthenga ngesikweletu, yenze umsebenzi ohlaba umxhwele womsebenzi wokuhlaziya, futhi isebenze ngemisebenzi ehlukahlukene yokubhala phansi. Kulula ukumisa imingcele yohlelo ngokwakho ukuze usebenze ngempumelelo nesisekelo samakhasimende, ukuqapha ukusebenza kwabasebenzi, nokulawula izinqubo ezisemqoka ngesikhathi sangempela. Ukuthengiselana okuphelile kwesikweletu kungadluliselwa kungobo yomlando yedijithali ukuze kukhuliswe izifinyezo zezibalo nganoma yisiphi isikhathi. Amathuluzi e-CRM weSoftware ye-USU akuvumela ukuthi ulawule iziteshi zokuxhumana eziyinhloko nomboleki, kufaka phakathi ama-imeyili, izwi, nemiyalezo yomsindo, kanye ne-SMS. Ukukhethwa kohlobo olufanele lwemiyalezo kuhlala kuyilungelo lomsebenzisi.
Amathempulethi wemibhalo yesikweletu arekhodwe kumagazini wedijithali, okuvumela ukungachithi isikhathi ukugcwalisa ifomu lokulawula lokwamukelwa kokudluliswa kwesibambiso noma izivumelwano zesikweletu. Inhlangano yokuhamba kwempahla yezezimali izoguquka ngokwengeziwe. Ungasebenzisa izilungiselelo zakho namazinga ezingeni ngalinye. Uhlelo lukwazi ukubala masinyane inzalo kumakhredithi, ukuhlela ngokucophelela izinkokhelo zesikhathi esinikeziwe, ukusiza ngokubika kubaphathi neziphathimandla ezilawulayo.
Ngohlelo lweCRM, kulula kakhulu ukwakha ingxoxo ekhiqizayo nabangewona abakhokhi, ukwazisa ngokushesha ngesidingo sokukhokha isikweletu, ukukhokhisa inhlawulo ngokuzenzekelayo nokusebenzisa ezinye izinhlawulo.
Oda i-cRM yezikhungo zezikweletu
Ukuthenga uhlelo, vele usishayele noma usibhalele. Ochwepheshe bethu bazovumelana nawe ekucushweni kwesofthiwe efanele, balungise inkontileka kanye ne-invoyisi ukuze ukhokhe.
Ungaluthenga kanjani uhlelo?
Thumela imininingwane yenkontileka
Senza isivumelwano neklayenti ngalinye. Inkontileka iyisiqinisekiso sakho sokuthi uzothola lokho kanye okudingayo. Ngakho-ke, okokuqala udinga ukusithumelela imininingwane yebhizinisi elisemthethweni noma umuntu. Lokhu ngokuvamile akuthathi imizuzu engaphezu kwemi-5
Yenza inkokhelo kusengaphambili
Ngemva kokukuthumelela amakhophi askeniwe enkontileka kanye ne-invoyisi ukuze ukhokhe, kudingeka ukukhokha kusengaphambili. Sicela uqaphele ukuthi ngaphambi kokufaka uhlelo lwe-CRM, kwanele ukukhokha inani eliphelele, kodwa ingxenye kuphela. Izindlela zokukhokha ezahlukahlukene ziyasekelwa. Cishe imizuzu engu-15
Uhlelo luzofakwa
Ngemva kwalokhu, usuku oluthile lokufakwa kanye nesikhathi kuzovunyelwana ngakho nawe. Lokhu kuvame ukwenzeka ngosuku olufanayo noma ngakusasa ngemva kokuqedwa kwamaphepha. Ngokushesha ngemva kokufaka uhlelo lwe-CRM, ungacela ukuqeqeshwa komsebenzi wakho. Uma uhlelo luthengelwa umsebenzisi ongu-1, ngeke kuthathe isikhathi esingaphezu kwehora elingu-1
Jabulela umphumela
Jabulela umphumela ngokungapheli :) Okujabulisa kakhulu akuyona nje ikhwalithi isofthiwe eye yathuthukiswa ngayo ukuze isebenze ngokuzenzakalelayo umsebenzi wansuku zonke, kodwa futhi nokuntuleka kokuncika ngendlela yemali yokubhalisa yanyanga zonke. Phela, uzokhokha kanye kuphela ngohlelo.
Thenga uhlelo eselenziwe ngomumo
Futhi unga-oda ukuthuthukiswa kwesoftware yangokwezifiso
Uma unezidingo ezikhethekile zesofthiwe, oda ukuthuthukiswa ngokwezifiso. Khona-ke ngeke kudingeke uvumelane nohlelo, kodwa uhlelo luzolungiselelwa izinqubo zebhizinisi lakho!
I-CRM yezikhungo zezikweletu
Ukuze uthole imisebenzi ewusizo, ngokwesibonelo, xhuma isoftware nezinye izinto ezihlukile, njengendawo yokukhokha.
Uhlelo lwenza ukuqapha oku-inthanethi kwezinga lokushintshisana lamanje ukuze kuboniswe ngokushesha izinguquko nokushintshashintsha kwamuva, kubhaliswe ngokushesha amanani amasha emibhalweni elawulayo.
Uma ukusebenza kwenhlangano yezezimali ezincane kuphambuka kakhulu ku-master plan, amanani enzuzo ehla nezindleko zikhuphuka, khona-ke ubuhlakani bedijithali buyokwazisa ngalokhu. Ngokuvamile, imisebenzi yezikweletu izohleleka ngokwengeziwe futhi ihlelwe kalula. Hhayi kuphela amapharamitha e-CRM angaphansi kokuqondiswa kwalo msizi ozenzakalelayo, kodwa futhi nezinqubo ezibaluleke kakhulu zokubalwa kabusha kwezikweletu, ukukhokhelwa, kanye nokungezwa. Ngamunye wabo uboniswa ngokweqile ngokweqile.
Siphakamisa ukuthi uzame inguqulo yedemo yohlelo lokusebenza. Ngale nguqulo yokulinga yohlelo, ungahlola amakhono ayo amaningi ngaphandle kokuwakhokhela noma yini!