I-CRM yokubhaliswa kwama-oda

Ividiyo ye-cRM yokubhaliswa kwama-oda

Le vidiyo ingesiNgisi. Kodwa ungazama ukuvula imibhalo engezansi ngolimi lwakho lwendabuko.

Ukuthenga uhlelo, vele usishayele noma usibhalele. Ochwepheshe bethu bazovumelana nawe ekucushweni kwesofthiwe efanele, balungise inkontileka kanye ne-invoyisi ukuze ukhokhe.

Ungaluthenga kanjani uhlelo?

I-CRM yokubeka ama-oda ikuvumela ukuthi ucubungule ngokushesha ama-oda avela kumakhasimende, kanye nokucutshungulwa kwawo kanye nokwesekwa okugcwele kokuthengiselana. Akuyona imfihlo ukuthi izinkampani zesimanje seziqalile ukusebenzisa i-CRM ngenkuthalo ekulawuleni ukuthengisa. I-CRM isebenzisa izindlela ezithile ezikuvumela ukuthi ulawule futhi uhlaziye inqubo yokuthengisa, kanye nokusebenzisana okusebenzayo namakhasimende. I-CRM yoku-oda iwuhlelo olukhethekile olukuvumela ukuthi uphathe ubudlelwano bamakhasimende, okuhloswe ngaso ukucubungula okusheshayo nokusezingeni eliphezulu kwama-oda angenayo ku-inthanethi futhi afakwe ngesandla. Ukubeka i-oda ku-CRM akunzima, ngoba lokhu kwanele ukwenza i-algorithm ethile yezenzo. Ukubhalisa kungenziwa ku-inthanethi ngesitolo esiku-inthanethi, noma ngomthengisi endaweni yokuthengisa. Ukubhalisa kungenziwa emaminithini ambalwa, konke kuncike kumakhono omphathi kanye nezintandokazi zabathengi. Ukusetshenziswa kwe-CRM yoku-oda kuyafaneleka ukukhulisa ukuthengisa, ukunciphisa izindleko zezenzo eziphindaphindiwe. I-CRM isiza futhi ukunciphisa ubungozi besici somuntu, okungukuthi, ukuqeda amaphutha ohlangothini lwabadlali. I-CRM yesimanje isetshenziselwa ukusheshisa, ukunciphisa izindleko kanye nokwenza ngcono ikhwalithi yesevisi. Namuhla, ubheka amakhasi ezingosi ze-Intanethi, ungathola iziphakamiso ezahlukahlukene zokuqaliswa kwe-CRM. Ngayinye yazo izibeka njengethuluzi lesimanje lokuthuthukisa ukuhamba komsebenzi. Yiziphi izici okufanele i-CRM ibe nazo zoku-oda ukuze kuqinisekiswe ukusebenza kahle? Okokuqala, kufanele kube yiselula, okungukuthi, yonke imisebenzi kufanele yenziwe ngesikhathi sangempela. Uhlelo kumele lusebenze ngenethiwekhi noma nge-inthanethi. Isici esilandelayo sekhwalithi ukuthi ngesikhathi sokuqaliswa, izidingo ezincane zamadivayisi wezobuchwepheshe kufanele zenziwe. Lokhu kuzokwenza uhlelo ludume kakhulu futhi lufinyeleleke. Isici esilandelayo esandisa amathuba omsebenzi ophumelelayo ukuguquguquka. I-CRM yoku-oda kufanele iqukathe izinhlobonhlobo zokusebenza. Ukuvumelana nezimo komkhiqizo kuzoqinisekisa izindleko ezincane zokuqaliswa kwezinsizakalo ezengeziwe. Kuyafiseleka ukuthi amasistimu e-CRM avumelane nemisebenzi yebhizinisi elithile. Isimo esilandelayo esifiselekayo somthengi, yiqiniso, inani elithengekayo. Okusho ukuthi, imali etshalwe kunsiza kumele ibe ngaphezu kokuzithethelela. Ungakutholaphi ukubuyekezwa kwangempela kwezinsiza zesoftware? Yiqiniso, ungabuza labo abawasebenzisayo, ufunde imibono yochwepheshe, njalonjalo. Abanye bazama ukonga imali futhi balande izinsiza zamahhala, kodwa lokhu akunamsebenzi ngokwedlulele futhi akufanelekile. Ngokwethula noma iyiphi i-CRM yamahhala kudivayisi yakho, kukhona ithuba lokwethula umkhiqizo wezigebengu ohlose ukuntshontsha ulwazi lomuntu siqu nemali. Noma yimuphi umsebenzi kufanele ukhokhelwe, ngakho noma iyiphi i-CRM yekhwalithi kufanele ibize imali. Kulesi sibuyekezo, sifuna ukukutshela nge-CRM yokufaka ama-oda enkampanini ye-Universal Accounting System. I-USU iwumkhiqizo wesoftware osunesikhathi eside uzibonakalisa njengomthombo wesoftware wekhwalithi ephezulu. Uhlelo lunelayisense ngokugcwele futhi alunazo izingozi ezingaba khona kubasebenzisi. Isofthiwe ivumelana nezidingo zomthengi ngamunye. Ezohwebo, ikakhulukazi ekuthengisweni kwe-inthanethi, konke kwenzeka ngokushesha, zonke izenzo kufanele zihambisane nama-algorithms acatshangelwe kahle, ngoba nganoma isiphi isikhathi oncintisana naye anganikeza umkhiqizo ongcono, isevisi noma ukunikeza izimo zokuphromotha iklayenti elingenakukwazi ukumelana nazo. Kubalulekile ukuthi i-CRM ikusize ulandelele izintengo zezimbangi futhi ulawule amanani akho. I-CRM yoku-oda ye-USU ingasiza kulokhu. Ungasebenzisa isevisi enjalo njengokuhlola ikhwalithi yezinsizakalo ezinikeziwe noma ezithengiwe. Umnyango wezohwebo uzokwazi ukugcina ukuxhumana okuqhubekayo nesizinda samakhasimende ngokusebenzisa izithunywa ezisheshayo ezidumile, imilayezo eyimfihlo enombolweni yomphikisi, noma ngokusebenzisa i-imeyili. Ngesikhathi esifanayo, awudingi ukufaka izinsizakalo, kwanele ukuba ohlelweni futhi wenze konke kusuka ku-CRM. Kuhlelo lwe-USU, ukuxhumana kwabaphathi kusebenzisana nendawo yokusebenza yomphathi. Ngakho umphathi uzokwazi ukuchaza imisebenzi, ukuqondisa imisebenzi ngendlela efanele, ukulawula imiphumela emaphakathi neyokugcina. Yini i-CRM elula yokufaka ama-oda avela ku-USU. Kulolu hlelo, ungakha isisekelo solwazi kumakhasimende akho, ungafaka yonke imininingwane edingekayo kuyo, kusukela kumininingwane yokuxhumana, okuncamelayo, amakhadi ebhonasi, ukuxhumana, izingcingo, njalonjalo. Yonke idatha izorekhodwa esigabeni samaklayenti, umphathi uzokwazi ukufinyelela lesi sigaba nganoma yisiphi isikhathi futhi akhumbule ukuthi ukuxhumana kusiphi isigaba, yimuphi umkhiqizo oyintandokazi yomsebenzisi wesevisi, kukhona ukubuyisela, yiziphi izintandokazi weklayenti? Lolu lwazi olubalulekile luzokuvumela ukuthi uthengise izimpahla namasevisi ahlangabezana nezindinganiso zesimanje. Ngohlelo lwe-CRM, ungakwazi ukulandelela ukusebenza kwezixazululo zokukhangisa ezisetshenzisiwe, uhlaziye izinhlelo zebhonasi, wenze izinhlelo nezibikezelo zesikhathi esizayo. Uhlelo lwe-USU lukuvumela ukuthi uphethe izinkontileka nabahlinzeki, ulawule izinga lezilinganiso zomkhiqizo, unqume ukuthi yimiphi imikhiqizo efunwa kakhulu, yimiphi imikhiqizo ehlala ingafunwa. Uhlelo oluhlakaniphile, nganoma yisiphi isikhathi, luzokwazi ukubika ukuthi amasheya aphelile futhi adinga ukugcwaliswa, ngisho nokukhiqiza ngokuzenzakalelayo isicelo sempahla. Ukufaka ama-oda kuzoba inqubo esheshayo, yekhwalithi ephezulu futhi elula kuwe, kuyilapho kungeke kuthathe isikhathi esiningi sokusebenza. Zonke izenzo zizolethwa ku-automatism, kuzodingeka uhlaziye umsebenzi owenziwe kuphela. I-Universal Accounting System ihlanganisa kahle nezitolo, inqolobane nezinye izinto zokusebenza, ukuhlanganiswa ne-inthanethi sekusunguliwe, okukuvumela ukuthi ubonise izimpahla ezisele esitolo se-inthanethi. Ezinye izici ziyatholakala, ongafunda ngazo kumademo akuwebhusayithi yethu. Lapho uzothola nokubuyekezwa mayelana nomkhiqizo ovela kubasebenzisi bangempela, kanye nemibono yochwepheshe nezinye izinto ezisebenzayo. Abasebenzi bakho bazofunda ngokushesha ukuthi uhlelo lusebenza kanjani. Emsebenzini, ungasebenzisa ulimi olulungele wena. Inkundla ye-CRM yoku-oda kwa-USU yakhelwe ukuphathwa kwenqubo yebhizinisi. Kuwe, kungaphakathi kwebanga lokuhamba, vele uthumele isicelo sokuqaliswa.