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Iqembu lezinhlelo: Ukuzenzakalelayo kwebhizinisi
I-CRM yokuphatha abasebenzi
- I-copyright ivikela izindlela ezihlukile zokuzenzakalela kwebhizinisi ezisetshenziswa ezinhlelweni zethu.
I-copyright - Singabashicileli besofthiwe abaqinisekisiwe. Lokhu kuboniswa ohlelweni lokusebenza uma usebenzisa izinhlelo zethu nezinguqulo zedemo.
Umshicileli oqinisekisiwe - Sisebenza nezinhlangano emhlabeni wonke kusukela kwamabhizinisi amancane kuya kwamakhulu. Inkampani yethu ifakiwe kurejista yamazwe ngamazwe yezinkampani futhi inophawu lwe-electronic trust.
Uphawu lokuthembela
Ushintsho olusheshayo.
Yini ofuna ukuyenza manje?
Uma ufuna ukujwayelana nohlelo, indlela eshesha kakhulu ukuqala ukubuka ividiyo egcwele, bese ulanda inguqulo yedemo yamahhala bese usebenza nayo ngokwakho. Uma kunesidingo, cela isethulo kwabesekela lobuchwepheshe noma ufunde imiyalelo.
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Phakathi namahora ebhizinisi ngokuvamile siphendula phakathi kweminithi elingu-1
Ungaluthenga kanjani uhlelo?
Buka isithombe-skrini sohlelo
Buka ividiyo mayelana nohlelo
Landa uhlelo ngokuqeqeshwa okusebenzisanayo
Iziqondiso ezisebenzayo zohlelo kanye nenguqulo yedemo
Qhathanisa ukucushwa kohlelo
Bala izindleko zesofthiwe
Bala izindleko zefu uma udinga iseva yefu
Ubani umthuthukisi?
Isithombe-skrini sohlelo
Isithombe-skrini isithombe sesofthiwe esebenzayo. Kusuka kuyo ungakwazi ukuqonda ngokushesha ukuthi uhlelo lwe-CRM lubukeka kanjani. Senze isixhumi esibonakalayo sewindi esisekelwa idizayini ye-UX/UI. Lokhu kusho ukuthi ukusebenzelana komsebenzisi kusekelwe eminyakeni yolwazi lomsebenzisi. Isenzo ngasinye sitholakala lapho kulunge khona kakhulu ukusenza. Ngenxa yale ndlela enekhono, ukukhiqiza kwakho kuzoba okuphezulu. Chofoza esithombeni esincane ukuze uvule isithombe-skrini ngosayizi ogcwele.
Uma uthenga isistimu ye-USU CRM ngokucushwa okungenani kokuthi "Okujwayelekile", uzoba nokukhetha kwemiklamo evela kuzifanekiso ezingaphezu kwamashumi amahlanu. Umsebenzisi ngamunye wesoftware uzoba nethuba lokukhetha ukwakheka kohlelo ukuze kuhambisane nokuthanda kwabo. Zonke izinsuku zomsebenzi kufanele zilethe injabulo!
I-CRM yokuphatha abasebenzi, okokuqala nje, iyindlela enhle yokulawula imisebenzi yabasebenzi benkampani: kusukela ekunikezeni imisebenzi yomuntu ngamunye kubo futhi kugcine ngokulandela umkhondo wokusebenza kahle. Ngaphezu kwalokho, lolu hlobo lwento, njengomthetho, luvame ukukuvumela ukuthi ukhokhe inkokhelo eyanele futhi efanele, ngoba kulokhu kuba nokwenzeka ukucabangela ukuphumelela komphathi ngamunye kanye nomnikelo wakhe wokugcina ekuxazululeni noma yiziphi izinkinga. Ukusetshenziswa okusebenzayo kwezinhlelo ezinjalo, vele, kusengaba nomthelela omuhle kwikhwalithi yenkonzo yamakhasimende, ngoba ngenxa yabo kuzokwazi ukunaka njalo inqwaba yezikhathi ezahlukahlukene, ama-nuances, imininingwane nezinye izakhi. .
Phakathi kwezinhlobo zesimanje ze-CRM zokuphathwa kwabasebenzi, amasistimu wokubala we-universal accounting ahlala esendaweni ekhethekile. Iqiniso liwukuthi imikhiqizo ye-IT yomkhiqizo we-USU manje ihlanganisa zonke izici ezisebenzayo ezisebenzayo ezilungele ukulawula izindaba ezibalulekile kunoma iyiphi inhlangano + inenqubomgomo yamanani ekhangayo nevumayo. Lokhu kokugcina kuhle ngoba kunikeza ithuba lokonga inani elikhulu lemali futhi ngaleyo ndlela ungachithi izinsiza ezengeziwe ezinhlotsheni ezibizayo ezivamile zezibuyekezo ezihlukahlukene ezingapheli.
Into yokuqala ozokwazi ukuyenza ngezinhlelo ze-USU ukubhalisa ngokugcwele bonke abaphathi, abaphathi, abaphathi kanye nabazimele abasebenza enkampanini. Ngaphezu kwalokho, ngesikhathi sokuphothulwa kwale nqubo, kuzokwazi ukurekhoda ulwazi lomuntu siqu oluyisisekelo nolunye (izinombolo zocingo, amabhokisi e-imeyili, amakheli okuhlala, i-Skype, amagama, izibongo, i-patronymics), futhi usethe amazinga egunya kanye nezibopho. . Inketho yesibili izovikela ukufinyelela kumamojula namafayela athile, okuyisici esibaluleke kakhulu ekufinyeleleni ukuhleleka kwangaphakathi okucatshangelwe kahle: manje abasebenzisi bazovunyelwa kuphela lawo madokhumenti nolwazi abazoba nemvume eqondile evela kubaphathi abakhulu.
Okwesibili okungenziwa ukuveza isimo sangempela sezindaba mayelana nokusebenza komsebenzi ngamunye noma isisebenzi sakho. Ukwenza lokhu, amasistimu ahlinzeka ngemibiko eminingi efundisayo, amathebula ezibalo, imidwebo enezithombe kanye nemidwebo enemininingwane. Ngosizo lwabo, kuzoba lula ukuthola: zingaki ukuthengiswa okwenziwe ngumphathi oyedwa noma omunye, okwamanje obonisa imiphumela engcono kakhulu ekwenzeni noma yimiphi imisebenzi, yimiphi imikhiqizo edayiswa kakhulu, yimuphi umsebenzi onalo kakhulu impendulo eyakhayo evela kumakhasimende, njll. .d.
Intuthuko yesithathu ebalulekile ekuphathweni kwenhlangano kuzoba ukuzenzakalelayo kwezinqubo ezijwayelekile kanye nezinqubo zabasebenzi. Ngenxa yalokho, lezo zinhlobo zemisebenzi ebezingakhohlwa noma zinganakwa ngaphambilini manje seziyohlala zilawulwa futhi zenziwa ngokucacile, njengoba izindlela ezizenzakalelayo ezihlukene zizongena esenzweni. Le nzuzo izoholela eqinisweni lokuthi uhlelo lwe-accounting, esikhundleni sabasebenzi, luzosekela isisekelo solwazi lwesevisi, lushicilele izindatshana nohlu lwamanani kuwebhusayithi esemthethweni yebhizinisi, hlola ukuthunyelwa kwezinto zombhalo nemibiko, ukuthumela ama-imeyili. , hlela ukuthengwa kwemikhiqizo nezimpahla.
Ubani umthuthukisi?
Akulov Nikolay
Uchwepheshe kanye nomklami omkhulu obambe iqhaza ekwakhiweni nasekuthuthukisweni kwale software.
2026-01-13
Ividiyo ye-cRM yokuphatha abasebenzi
Le vidiyo ingesiNgisi. Kodwa ungazama ukuvula imibhalo engezansi ngolimi lwakho lwendabuko.
Isofthiwe yethu ye-CRM isekela ngokuphelele zonke izilimi zamazwe ngamazwe ezidumile. Ngokuzayo, lokhu kuzovumela ukusetshenziswa kwezinhlobonhlobo ezifana nesiRashiya, isiKazakh, isi-Ukrainian, isiRomania, isiNgisi, iSpanishi, isiFulentshi, isiShayina, isiJapane, isiMongolia, isi-Arabhu.
I-interface ilungisiwe kucatshangelwa izintshisekelo zazo zonke izigaba zabasebenzisi. Ngenxa yalokho, ukuthuthukiswa nokuqonda okulandelayo kwesimiso sokusebenza kwesofthiwe ngeke kube nzima ngenani elikhulu labasebenzisi banamuhla.
Uma kunesidingo, umsebenzisi angakwazi ukwenza kusebenze izilungiselelo zesixhumi esibonakalayo futhi, esebenzisa amathuluzi alula, khetha isifanekiso asithanda ukuklama ukubukeka kohlelo.
Izinketho ezintsha zokubonisa imenyu zihlinzeka ngokuhlukaniswa kwemiyalo evamile ibe izigaba namaqembu aqondakalayo, idizayini yesimanjemanje, izinkinobho zamaphaneli ezilula zokubuka imibiko. Izinto ezinjalo zizosiza kakhulu inqubo yokujwayela idatha futhi zithuthukise umbono wazo ngabasebenzi.
Ukubalwa kwezimali kuhlelo lwe-CRM kusuka kumthuthukisi womkhiqizo we-USU kuzosizwa imibiko eminingi efundisayo. Ngenxa yabo, kuzokwazi ukulawula izindaba ezibalulekile zenhlangano futhi kuqondiswe imisebenzi yezezimali yebhizinisi.
Landa inguqulo yedemo
Lapho uqala uhlelo, ungakhetha ulimi.
Ungalanda inguqulo yedemo mahhala. Futhi usebenze ohlelweni amasonto amabili. Olunye ulwazi seluvele lufakiwe lapho ukuze lucaciselwe.
Ubani umhumushi?
Incwadi yeziqondiso
Ukuphatha kwangaphakathi nakho kuzoba lula ukubhekana nakho, njengoba amathebula abukwa abasebenzisi angashintshwa. Imisebenzi elandelayo izotholakala lapha: ukudlulisa izigaba kwezinye izingxenye nezindawo, ukwandisa isikhala esithathwe imigqa, izici zokufihla, ukuqoqa ngamanani, ukuboniswa okubonakalayo kwezinkomba zamanje.
Kungenzeka uku-oda inguqulo ekhethekile ye-CRM, uma ngokuzumayo abaphathi bebhizinisi noma inhlangano bedinga ukuthola isofthiwe ekhethekile enemisebenzi ethile eyingqayizivele, imiyalo nezixazululo: isibonelo, ukwenza ngokuzenzakalelayo umsebenzi oyinkimbinkimbi kakhulu.
Uhlelo lokusebenza lweselula luhlinzekelwe labo abadinga ukuphatha inkampani nge-CRM kumadivayisi esimanje zobuchwepheshe njengama-smartphones, ama-iPhone, amaphilisi, njalonjalo. Ngokuphawulekayo, iphinde yafaka amathuluzi asizayo, afaneleka nje kumadivayisi asohlwini.
Ama-algorithm okusesha athuthukile azosheshisa ukuthola ulwazi olufanele, abonise ngokushesha izinkulungwane zamarekhodi, anikeze imingcele eminingana kanye nemibandela yokwenza imisebenzi nezenzo ezifanele.
Ukugqamisa amarekhodi anemibala ehlukene kanye namathunzi kuzokwenza lula kakhulu inqubo yokuba yinkosi kwedatha ku-CRM, njengoba amaphuzu amaningi manje azoba nomehluko ocacile, ochaziwe. Isibonelo, amaklayenti anezibopho zezikweletu angase abe bomvu noma abe luhlaza okwesibhakabhaka.
Oda i-cRM yokuphatha abasebenzi
Ukuthenga uhlelo, vele usishayele noma usibhalele. Ochwepheshe bethu bazovumelana nawe ekucushweni kwesofthiwe efanele, balungise inkontileka kanye ne-invoyisi ukuze ukhokhe.
Ungaluthenga kanjani uhlelo?
Thumela imininingwane yenkontileka
Senza isivumelwano neklayenti ngalinye. Inkontileka iyisiqinisekiso sakho sokuthi uzothola lokho kanye okudingayo. Ngakho-ke, okokuqala udinga ukusithumelela imininingwane yebhizinisi elisemthethweni noma umuntu. Lokhu ngokuvamile akuthathi imizuzu engaphezu kwemi-5
Yenza inkokhelo kusengaphambili
Ngemva kokukuthumelela amakhophi askeniwe enkontileka kanye ne-invoyisi ukuze ukhokhe, kudingeka ukukhokha kusengaphambili. Sicela uqaphele ukuthi ngaphambi kokufaka uhlelo lwe-CRM, kwanele ukukhokha inani eliphelele, kodwa ingxenye kuphela. Izindlela zokukhokha ezahlukahlukene ziyasekelwa. Cishe imizuzu engu-15
Uhlelo luzofakwa
Ngemva kwalokhu, usuku oluthile lokufakwa kanye nesikhathi kuzovunyelwana ngakho nawe. Lokhu kuvame ukwenzeka ngosuku olufanayo noma ngakusasa ngemva kokuqedwa kwamaphepha. Ngokushesha ngemva kokufaka uhlelo lwe-CRM, ungacela ukuqeqeshwa komsebenzi wakho. Uma uhlelo luthengelwa umsebenzisi ongu-1, ngeke kuthathe isikhathi esingaphezu kwehora elingu-1
Jabulela umphumela
Jabulela umphumela ngokungapheli :) Okujabulisa kakhulu akuyona nje ikhwalithi isofthiwe eye yathuthukiswa ngayo ukuze isebenze ngokuzenzakalelayo umsebenzi wansuku zonke, kodwa futhi nokuntuleka kokuncika ngendlela yemali yokubhalisa yanyanga zonke. Phela, uzokhokha kanye kuphela ngohlelo.
Thenga uhlelo eselenziwe ngomumo
Futhi unga-oda ukuthuthukiswa kwesoftware yangokwezifiso
Uma unezidingo ezikhethekile zesofthiwe, oda ukuthuthukiswa ngokwezifiso. Khona-ke ngeke kudingeke uvumelane nohlelo, kodwa uhlelo luzolungiselelwa izinqubo zebhizinisi lakho!
I-CRM yokuphatha abasebenzi
Umhleli, esikhundleni sabasebenzi, uzophatha izindaba ezahlukahlukene futhi axazulule imisebenzi ebalulekile. Ngokwesibonelo, ngosizo lwayo, kuyoba ngokoqobo ukusetha ukukhiqizwa kwamadokhumenti ngezikhathi ezithile, ukwakhiwa kwamakhophi ayisipele emininingwane yolwazi, nokushicilelwa kwezinto ezisetshenziswayo kuyi-Internet.
Ukwabela izithombe zezinhlobo ezihlukahlukene emaphuzwini nasezicini kuzothuthukisa umsebenzi namatafula, ngoba abaphathi bazokwazi ukwabela amakhasimende anesimo se-VIP izithombe ezifanele futhi ngemva kwalokho bakwazi ukuzibona kalula nangokushesha.
Umthelela omuhle ebhizinisini kuzoba yiqiniso lokuthi kusukela manje wonke ukugeleza kwedokhumenti kuzothola ifomethi ebonakalayo, futhi lokhu kuzosindisa ngokuphelele abasebenzi emaphepheni okwenziwa ngesandla, isiphithiphithi samadokhumenti, nokusesha okude kwezakhi zombhalo ezidingekayo.
Inani elikhulu lezinzuzo lizoletha amathuluzi ezindabeni zezezimali. Ngenxa yobukhona bayo ohlelweni lwe-CRM, abaphathi bazokwazi ukuphatha ngempumelelo ukuthengiselana ngemali, ukuhlonza ukuguquguquka kwemali engenayo ngezikhathi ezithile, banqume izindlela ezinenzuzo kakhulu zokuphromotha ukumaketha, nokunye okuningi.
Ngenxa yemodi ekhethekile, cishe noma iyiphi inombolo yabasebenzisi bazokwazi ukufinyelela ukusetshenziswa kwezinsiza namakhono ohlelo ngesikhathi esifanayo. Lokhu kuthuthukisa kakhulu imisebenzi yenkampani, ngoba manje inqwaba yabasebenzi izokwazi ukusebenza nesoftware.