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Iqembu lezinhlelo: Ukuzenzakalelayo kwebhizinisi
I-CRM yokulawula imisebenzi
- I-copyright ivikela izindlela ezihlukile zokuzenzakalela kwebhizinisi ezisetshenziswa ezinhlelweni zethu.
I-copyright - Singabashicileli besofthiwe abaqinisekisiwe. Lokhu kuboniswa ohlelweni lokusebenza uma usebenzisa izinhlelo zethu nezinguqulo zedemo.
Umshicileli oqinisekisiwe - Sisebenza nezinhlangano emhlabeni wonke kusukela kwamabhizinisi amancane kuya kwamakhulu. Inkampani yethu ifakiwe kurejista yamazwe ngamazwe yezinkampani futhi inophawu lwe-electronic trust.
Uphawu lokuthembela
Ushintsho olusheshayo.
Yini ofuna ukuyenza manje?
Uma ufuna ukujwayelana nohlelo, indlela eshesha kakhulu ukuqala ukubuka ividiyo egcwele, bese ulanda inguqulo yedemo yamahhala bese usebenza nayo ngokwakho. Uma kunesidingo, cela isethulo kwabesekela lobuchwepheshe noma ufunde imiyalelo.
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Phakathi namahora ebhizinisi ngokuvamile siphendula phakathi kweminithi elingu-1
Ungaluthenga kanjani uhlelo?
Buka isithombe-skrini sohlelo
Buka ividiyo mayelana nohlelo
Landa inguqulo yedemo
Qhathanisa ukucushwa kohlelo
Bala izindleko zesofthiwe
Bala izindleko zefu uma udinga iseva yefu
Ubani umthuthukisi?
Isithombe-skrini sohlelo
Isithombe-skrini isithombe sesofthiwe esebenzayo. Kusuka kuyo ungakwazi ukuqonda ngokushesha ukuthi uhlelo lwe-CRM lubukeka kanjani. Senze isixhumi esibonakalayo sewindi esisekelwa idizayini ye-UX/UI. Lokhu kusho ukuthi ukusebenzelana komsebenzisi kusekelwe eminyakeni yolwazi lomsebenzisi. Isenzo ngasinye sitholakala lapho kulunge khona kakhulu ukusenza. Ngenxa yale ndlela enekhono, ukukhiqiza kwakho kuzoba okuphezulu. Chofoza esithombeni esincane ukuze uvule isithombe-skrini ngosayizi ogcwele.
Uma uthenga isistimu ye-USU CRM ngokucushwa okungenani kokuthi "Okujwayelekile", uzoba nokukhetha kwemiklamo evela kuzifanekiso ezingaphezu kwamashumi amahlanu. Umsebenzisi ngamunye wesoftware uzoba nethuba lokukhetha ukwakheka kohlelo ukuze kuhambisane nokuthanda kwabo. Zonke izinsuku zomsebenzi kufanele zilethe injabulo!
Umsebenzi wosomabhizinisi uzophumelela kuphela uma indlela yawo ngayinye isebenza ngokuhambisana nemithethonqubo yamanje yenkampani, kodwa empeleni kungenelela izici ezihlukahlukene zangaphandle ezithinta ikhwalithi nesikhathi sokuhlinzekwa kwezinsizakalo, ngakho i-CRM yokulawula umsebenzi ingaba umugqa wokuphila. . Ngaso leso sikhathi, lapho abasebenzi besabalele, kuba nzima nakakhulu kubaphathi ukulandelela ukufaneleka komsebenzi wabo, ukufika ngesikhathi kokuhlinzekwa kwezinkontileka, izipesheli kanye nokuxhumana okuqondile namakhasimende, kanye nesimo senkampani namanye amathemba ukwanda kuncike kulokhu. Ngokufanelekile, umphathi kufanele agcwalise imisebenzi enikezwe iziphathimandla phakathi nezikhathi eziqinile, ezimele ngokufanelekile izithakazelo zomqashi, ngokusebenza okufanayo kwamadokhumenti ahlobene, angakhohlwa ukwenza ukuthengiselana okuningi ngesikhathi esisodwa. Eqinisweni, umthelela wesici somuntu awukhanseliwe, ozibonakalisa ngokunganaki, ukunganaki imisebenzi esemthethweni, kanye nokwanda komsebenzi, ukwanda kokugeleza kolwazi ngesikhathi esithile kuyeka ukuthobela umsebenzi. Ngaphezu kokuqapha imisebenzi yabasebenzi, umphathi unemisebenzi eminingi ebalulekile, futhi ukuze anikeze indlela ephumelelayo yokulawula ochwepheshe, bafuna ukuheha amathuluzi engeziwe, njenge-CRM kanye ne-automation usebenzisa izinhlelo ezikhethekile. Impela eminyakeni embalwa edlule, lapho kukhulunywa ngokwethulwa kwesoftware, osomabhizinisi abaningi benqaba ukwenza kanjalo, becaphuna ubunzima nezindleko eziphakeme zomcimbi, bengaqondi amathemba okusetshenziswa kwayo. Kodwa isikhathi asimile, futhi abaphathi abanekhono ngokwengeziwe baye bawazisa amathuba okusebenzisa ama-algorithms we-elekthronikhi, futhi labo abathembekile ezindleleni zokuphatha ezilandelanayo manje abakwazi ukuhambisana nezinga langaphambili lokuncintisana. Amaqiniso empilo yesimanje kanye nomnotho akushiyi nokukhetha ukuthi uhambisana kanjani nesikhathi, uhlangabezana nezidingo zebhizinisi kanye nezidingo zozakwabo. Uma ufunda lesi sihloko, wamukelekile ezinhlwini zosomabhizinisi abaphumelelayo abasendleleni efanele ekukhetheni isofthiwe.
Ubani umthuthukisi?
Akulov Nikolay
Uchwepheshe kanye nomklami omkhulu obambe iqhaza ekwakhiweni nasekuthuthukisweni kwale software.
2026-02-26
Ividiyo ye-cRM yokulawula imisebenzi
Le vidiyo ingesiNgisi. Kodwa ungazama ukuvula imibhalo engezansi ngolimi lwakho lwendabuko.
Vele, ungathatha uhlelo lokusebenza lokuqala olutholayo bese uzama ukulujwayela, wakhe kabusha izindlela zokusebenza esezivele zimisiwe, noma uchithe izinyanga ukhetha olufanelana nawe ngazo zonke izindlela, kodwa kunoma yikuphi, lokhu kusongela ukuchitha isikhathi futhi. imali. Inkampani yethu i-USU ilwela ukusetshenziswa okunengqondo kwanoma yiziphi izinsiza, ngakho-ke inikezela ngokusebenzisa i-Universal Accounting System, ekwazi ukunikeza isixazululo esingcono kakhulu ngesikhathi esifushane, isebenzisa ubuchwepheshe be-CRM. Asinaso isisombululo esenziwe ngomumo, ngoba siyaqonda ukuthi izidingo zezinhlangano ezahlukene, ngisho nasendaweni efanayo, zingahluka kakhulu, ngakho-ke isimiso esiyinhloko sokuthuthukiswa ukudala uhlelo olulodwa. Ngaphandle kwezinhloso ezishiwo zokuzenzakalela, ngesikhathi sokuhlaziywa kwenkampani, izidingo ezengeziwe zinqunywa, ezibekwe ngokwemibandela yereferensi futhi kuvunyelwene nekhasimende. Ngemuva kwalokho, ungaqala ukudala iphrojekthi ye-automation, elandelwa ukuqaliswa kumakhompiyutha enkampani, ukusetha ama-algorithms lapho izinqubo zizolawulwa khona. Ukuba khona kwendlela ye-CRM kubandakanya ukwakhiwa kwendlela yokuxhumana okusebenzayo phakathi kweminyango, amagatsha noma ochwepheshe abathile ukuze kukhishwe isikhathi sokuxhumanisa okumaphakathi kwezikhathi. Ukhetha ukuthi yiziphi izici okufanele uzikhokhele, ngoba uhlelo luyathengeka, ngisho nezinhlangano ezincane noma ezisanda kuqala zingakwazi ukukhokhela inguqulo eyisisekelo. Uhlu olubanzi lwezinketho luhlanganiswe nokwakhiwa kwemenyu elula, inhloso yamamojula icacile ezingeni elinembile, futhi ukufana kwesakhiwo sangaphakathi kuzoqinisekisa ukukhishwa ngokushesha kwazo zonke izinto emisebenzini. Ukuze usebenzise ukucushwa kwesofthiwe ye-USU, awudingi ukuba namakhono akhethekile nolwazi, ngisho nolwazi oluyisisekelo lokusebenzisa i-PC luzokwanela. Ngokungafani nesoftware eminingi eyinkimbinkimbi, lapho ukwazi kahle kuhilela ukuhamba ibanga elide lezifundo zokuqeqesha, kithina lesi sigaba sizodlula emahoreni ambalwa nje. Umsebenzisi ngamunye obhaliswe ngaphambilini unikezwa ukungena ngemvume okuhlukile nephasiwedi ukufaka ama-akhawunti womuntu siqu, azosebenza njengendawo ye-elekthronikhi yokwenza imisebenzi yomsebenzi, lapha ungashintsha izilungiselelo ngendlela othanda ngayo.
Landa inguqulo yedemo
Lapho uqala uhlelo, ungakhetha ulimi.
Ungalanda inguqulo yedemo mahhala. Futhi usebenze ohlelweni amasonto amabili. Olunye ulwazi seluvele lufakiwe lapho ukuze lucaciselwe.
Ubani umhumushi?
Ukusetshenziswa kobuchwepheshe be-CRM ohlelweni lwe-USU kwenza kube nokwenzeka ukuhlukanisa amalungelo okusebenzisa idatha nemisebenzi yabasebenzi, ngokusekelwe esikhundleni negunya labo. Ukulawula ukusetshenziswa kolwazi oluyimfihlo kufinyelelwa ngokukhawulela umbuthano wabantu abavunyelwe ukufinyelela kulo. Umphathi uzokwazi ukwenza imisebenzi ngokuzimela, anqume isikhathi esinqunyiwe sokuqedwa kwawo ekhalendeni le-elekthronikhi, aqoke ochwepheshe abanomthwalo wemfanelo, futhi nabo bazowathola efomini elinqunyiwe. Ngokushesha nje lapho umphathi eqala ukuthengiselana, izenzo zakhe zilawulwa yisicelo ngokuhlinzekwa kwemibiko kuziphathimandla. Ukuze ugweme ukusebenzisana okude ezindabeni ezivamile zomsebenzi phakathi kweminyango ehlukene, ukulungiselelwa kwe-CRM kunikeze imojuli yokuxhumana yangaphakathi, eklanywe ngendlela yemilayezo evela ekhoneni lesikrini. Lokhu kuzonciphisa isikhathi sokulungiselela kanye nokuqaliswa kwemiklamo, okusho ukuthi kuzokwandisa umkhiqizo futhi kusize ukwandisa imali engenayo. Uhlelo lwe-CRM lokulawula umsebenzi luzoba isandla sokunene kubanikazi bamabhizinisi ezindabeni zokuqapha abangaphansi kanye nokuphatha iminyango, kanye nomsizi onokwethenjelwa kumsebenzi ngamunye, njengoba luzothatha imisebenzi eyisidina, evamile. Ukukwazi ukwenza ucwaningo kuzosiza ekuhloleni izinga lamaphrojekthi aqhubekayo, amagatsha kanye nabasebenzi abathile. Ukuphathwa komsebenzi kuzokwenziwa ngokuvumelana nesimiso sokuvuleka, ukubikezelwa kwemiphumela, okuzothinta kahle idumela lenkampani, ngoba isigaba ngasinye sibhekwa, akukho misebenzi yethunzi, futhi ukwethenjwa komdlali kuyanda. Ngokuthumela imiyalezo kusetshenziswa iziteshi zokuxhumana ezihlukene, kuzokwaziwa ukusheshisa ukwazisa amakhasimende, ukusungula impendulo esebenzayo, nokugcina intshisekelo kumasevisi noma imikhiqizo. Nge-oda, ungakha i-telegram bot edingeka ezindaweni eziningi, ezophendula ngokuzenzakalelayo imibuzo ethandwayo, futhi iqondise kabusha leyo engekho ngaphakathi kwamakhono ayo kubaphathi, kuye ngesiqondiso nesihloko. Uhlu olubanzi lwamathuluzi okulawula kanye nokuxhumeka kobuchwepheshe be-CRM kuzokuvumela ukuthi ulethe inkampani ezingeni elisha, elingafinyeleleki lentuthuko, wandise amakhono ayo.
Oda i-cRM yokulawula imisebenzi
Ukuthenga uhlelo, vele usishayele noma usibhalele. Ochwepheshe bethu bazovumelana nawe ekucushweni kwesofthiwe efanele, balungise inkontileka kanye ne-invoyisi ukuze ukhokhe.
Ungaluthenga kanjani uhlelo?
Thumela imininingwane yenkontileka
Senza isivumelwano neklayenti ngalinye. Inkontileka iyisiqinisekiso sakho sokuthi uzothola lokho kanye okudingayo. Ngakho-ke, okokuqala udinga ukusithumelela imininingwane yebhizinisi elisemthethweni noma umuntu. Lokhu ngokuvamile akuthathi imizuzu engaphezu kwemi-5
Yenza inkokhelo kusengaphambili
Ngemva kokukuthumelela amakhophi askeniwe enkontileka kanye ne-invoyisi ukuze ukhokhe, kudingeka ukukhokha kusengaphambili. Sicela uqaphele ukuthi ngaphambi kokufaka uhlelo lwe-CRM, kwanele ukukhokha inani eliphelele, kodwa ingxenye kuphela. Izindlela zokukhokha ezahlukahlukene ziyasekelwa. Cishe imizuzu engu-15
Uhlelo luzofakwa
Ngemva kwalokhu, usuku oluthile lokufakwa kanye nesikhathi kuzovunyelwana ngakho nawe. Lokhu kuvame ukwenzeka ngosuku olufanayo noma ngakusasa ngemva kokuqedwa kwamaphepha. Ngokushesha ngemva kokufaka uhlelo lwe-CRM, ungacela ukuqeqeshwa komsebenzi wakho. Uma uhlelo luthengelwa umsebenzisi ongu-1, ngeke kuthathe isikhathi esingaphezu kwehora elingu-1
Jabulela umphumela
Jabulela umphumela ngokungapheli :) Okujabulisa kakhulu akuyona nje ikhwalithi isofthiwe eye yathuthukiswa ngayo ukuze isebenze ngokuzenzakalelayo umsebenzi wansuku zonke, kodwa futhi nokuntuleka kokuncika ngendlela yemali yokubhalisa yanyanga zonke. Phela, uzokhokha kanye kuphela ngohlelo.
Thenga uhlelo eselenziwe ngomumo
Futhi unga-oda ukuthuthukiswa kwesoftware yangokwezifiso
Uma unezidingo ezikhethekile zesofthiwe, oda ukuthuthukiswa ngokwezifiso. Khona-ke ngeke kudingeke uvumelane nohlelo, kodwa uhlelo luzolungiselelwa izinqubo zebhizinisi lakho!
I-CRM yokulawula imisebenzi
Ngokwayo, inqubo yokudala, ukusebenzisa kanye nokulungisa uhlelo lokusebenza izokwenzeka ngokubamba iqhaza okuncane kwabasebenzisi besikhathi esizayo, bazodinga kuphela ukuthola isikhathi sokuqeqeshwa futhi banikeze ukufinyelela kumakhompyutha. Isimo esiyinhloko sokuqaliswa kwesiteji ukuthi amadivaysi e-elekthronikhi asebenza kahle, okusho ukuthi akudingeki uthenge ama-PC amasha futhi uthole izindleko ezengeziwe zezimali. Ukwesekwa kwefomethi ye-CRM kuzoba yisisekelo sokwakha indlela ephumelelayo yomsebenzi wenhlangano, ukuqapha ukufezwa kwemisebenzi, kuyilapho kukhulisa ugqozi lomuntu siqu lwabasebenzi. Ikhono lokuphatha kude lizosiza ukuthobela isu elikhethiwe noma ukulilungisa uma kuba khona ukuchezuka okubalulekile okutholakala phakathi nokuhlaziywa nocwaningo lwemibiko. Uma kunesidingo sokuthuthukisa ukusebenza, ukuthuthukiswa kungenziwa noma nini, ngesicelo esengeziwe. Uma usenemibuzo mayelana nokusebenza kwesofthiwe noma unezifiso ezithile, khona-ke konke lokhu kungaxoxwa ngakho ngesikhathi sokubonisana komuntu siqu noma ukude.