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Iqembu lezinhlelo: Ukuzenzakalelayo kwebhizinisi
I-CRM yosekelo lobuchwepheshe
- I-copyright ivikela izindlela ezihlukile zokuzenzakalela kwebhizinisi ezisetshenziswa ezinhlelweni zethu.
I-copyright - Singabashicileli besofthiwe abaqinisekisiwe. Lokhu kuboniswa ohlelweni lokusebenza uma usebenzisa izinhlelo zethu nezinguqulo zedemo.
Umshicileli oqinisekisiwe - Sisebenza nezinhlangano emhlabeni wonke kusukela kwamabhizinisi amancane kuya kwamakhulu. Inkampani yethu ifakiwe kurejista yamazwe ngamazwe yezinkampani futhi inophawu lwe-electronic trust.
Uphawu lokuthembela
Ushintsho olusheshayo.
Yini ofuna ukuyenza manje?
Uma ufuna ukujwayelana nohlelo, indlela eshesha kakhulu ukuqala ukubuka ividiyo egcwele, bese ulanda inguqulo yedemo yamahhala bese usebenza nayo ngokwakho. Uma kunesidingo, cela isethulo kwabesekela lobuchwepheshe noma ufunde imiyalelo.
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Phakathi namahora ebhizinisi ngokuvamile siphendula phakathi kweminithi elingu-1
Ungaluthenga kanjani uhlelo?
Buka isithombe-skrini sohlelo
Buka ividiyo mayelana nohlelo
Landa uhlelo ngokuqeqeshwa okusebenzisanayo
Iziqondiso ezisebenzayo zohlelo kanye nenguqulo yedemo
Qhathanisa ukucushwa kohlelo
Bala izindleko zesofthiwe
Bala izindleko zefu uma udinga iseva yefu
Ubani umthuthukisi?
Isithombe-skrini sohlelo
Isithombe-skrini isithombe sesofthiwe esebenzayo. Kusuka kuyo ungakwazi ukuqonda ngokushesha ukuthi uhlelo lwe-CRM lubukeka kanjani. Senze isixhumi esibonakalayo sewindi esisekelwa idizayini ye-UX/UI. Lokhu kusho ukuthi ukusebenzelana komsebenzisi kusekelwe eminyakeni yolwazi lomsebenzisi. Isenzo ngasinye sitholakala lapho kulunge khona kakhulu ukusenza. Ngenxa yale ndlela enekhono, ukukhiqiza kwakho kuzoba okuphezulu. Chofoza esithombeni esincane ukuze uvule isithombe-skrini ngosayizi ogcwele.
Uma uthenga isistimu ye-USU CRM ngokucushwa okungenani kokuthi "Okujwayelekile", uzoba nokukhetha kwemiklamo evela kuzifanekiso ezingaphezu kwamashumi amahlanu. Umsebenzisi ngamunye wesoftware uzoba nethuba lokukhetha ukwakheka kohlelo ukuze kuhambisane nokuthanda kwabo. Zonke izinsuku zomsebenzi kufanele zilethe injabulo!
Izinkampani ezikhiqizayo nezohwebo kufanele zibe nesibopho ngekhwalithi yemikhiqizo enikeziwe, lapho kwakhiwa khona isevisi ehlukile esebenza nezicelo ezingenayo, izikhalazo, futhi uma ibhizinisi likhulu, kuba nzima nakakhulu ukuhlela izinqubo ezinjalo, kodwa i-CRM iza ukuhlenga ukwesekwa kwezobuchwepheshe. Ifomethi evamile yokufaka idatha kumafomu ethebula noma abahleli bombhalo akuqinisekisi ukuphepha kwabo, futhi ngokugeleza kwedatha okukhulu, amathuba okulahlekelwa umbono wento engamukeleki ayanda. Ngokufanelekile, ucingo ngalunye noma isicelo esibhaliwe kufanele sibhaliswe ngokuhambisana nemithethonqubo yangaphakathi ngesikhathi ukuze kuphendulwe, kunikezwe izimpendulo eziphelele, kuxazululwe izinkinga zokushintshwa noma ukunxeshezelwa ngomonakalo. Kodwa empeleni, kungase kube nobunzima ekusekelweni kobuchwepheshe nolwazi olungalinganiswa izinhlelo ezikhethekile kanye nokusetshenziswa kwezindlela zesimanje zokusungula ukusebenzisana, njenge-CRM. Futhi, isofthiwe enjalo ingaba usizo ezinhlanganweni ezinezisebenzi ezinkulu, lapho kubalulekile ukugcina ukusebenza kwemishini kagesi nezinhlelo ezisetshenziswayo, ngakho umnyango wokulawula nokusiza kufanele ubeke izinto ngohlelo lokwamukela nokucubungula izicelo. Inkinga eyinhloko kulesi siqondiso ukulahlekelwa kwezicelo ngenxa yenombolo yabo ebalulekile, ukungabi khona kwe-oda elihlelekile, lapho idatha evela emithonjeni ehlukene ididekile futhi ukusesha kuyinkimbinkimbi. Ukuze uthole ukuphathwa okunekhono kwezinqubo, kubalulekile ukusabalalisa wonke amapharamitha angenzeka, izigaba futhi uwaqondise kabusha kochwepheshe abafanelekile. Ngokuvamile, kwezinye izinkinga, umhlangano wawudingeka, ukugunyazwa okwengeziwe, okuthatha isikhathi esiningi, ukukhiqiza kuncipha. Kungaba kuhle kakhulu ukwenza ngokuzenzakalelayo ukusebenzisana kwabasebenzi abavela eminyangweni eyahlukene, ukugxila emisebenzini ekuhlangabezaneni nezidingo zamakhasimende, njengemithombo eyinhloko yezimali. Ubuchwepheshe be-CRM obukwazi ukuhlinzeka ngefomethi enjalo, kodwa umphumela uzoba ngcono uma usebenzisa indlela ehlanganisiwe, usebenzisa uhlelo oluqukethe ubuningi bemisebenzi. Ama-algorithms e-software ayakwazi ukuthatha ukucutshungulwa nokusatshalaliswa kwezinhlelo zokusebenza, ukubonisa kwawo okunekhono emibhalweni nasekulawuleni ukwenziwa, kanye nethuba lezikhumbuzo ezifika ngesikhathi.
Ubani umthuthukisi?
Akulov Nikolay
Uchwepheshe kanye nomklami omkhulu obambe iqhaza ekwakhiweni nasekuthuthukisweni kwale software.
2026-01-12
Ividiyo ye-cRM yosekelo lobuchwepheshe
Le vidiyo ingesiNgisi. Kodwa ungazama ukuvula imibhalo engezansi ngolimi lwakho lwendabuko.
Ungathola umphumela olindelekile kuphela uma ukhetha intuthuko ephumelelayo ehlangabezana nazo zonke izimfuneko zekhasimende, futhi lokhu kungaba yileyo kuphela enezilungiselelo eziguquguqukayo, isibonelo, njenge-Universal Accounting System. Ipulatifomu iyakwazi ukushintsha okuqukethwe kwayo okusebenzayo ngezinjongo ezithile, kuyilapho ihlinzeka ngendlela edidiyelwe yokuzenzakalela, okuhlanganisa usizo lokuhlela, ukuhlela, ukubalwa kwezimali, ukubhalisa izikhalazo, izicelo, ukuqapha ukuhamba kwezimali, ukubala amaholo abasebenzi nokunye okuningi. Ukutholakala kwamathuluzi e-CRM kuzofaka isandla ekwakhiweni kwendlela eyodwa yokuhlinzekwa kwezinsizakalo zobuchwepheshe, lapho uchwepheshe ngamunye ezokwenza imisebenzi yomsebenzi ngesikhathi futhi ngokuhambisana nemisebenzi eyabelwe, exhumana ngenkuthalo neminye iminyango namagatsha, uma kunesidingo. Kulabo abafaka izicelo zokusekelwa, uhlelo lokuthumela izicelo nokuqapha impendulo kubo luzoshintsha, okuzokwandisa ukwethembeka kwabo. Ukuvuleleka kwemisebenzi eyenziwayo kuzoba yisisekelo sokuphathwa okusobala ngabaphathi, lapho ikhompyutha eyodwa ingabheka ukulungela kwemisebenzi, isethe imisebenzi emisha futhi ihlole ukukhiqiza kwabangaphansi ezindaweni ezahlukene. Ukuthi yikuphi ukusebenza okuzoba kuhlelo lwe-CRM losekelo lobuchwepheshe kuncike ezicelweni zekhasimende futhi kuxoxiswana ngakho nabathuthukisi ngemuva kokutadisha ama-nuances okwenza ibhizinisi. Izici zobuchwepheshe zokuhlela umsebenzi wochwepheshe nazo ziyaxoxwa, ama-algorithms anqunyelwe isenzo ngasinye esingeke sivumele ukweqa izinyathelo noma ukwenza amaphutha. Ngisho nokugcwalisa imibhalo eyisibopho, izingodo nezenzo kuzoba lula kakhulu, njengoba kwakhiwa izifanekiso ezihlukene ezihlangabezana namazinga embonini asetshenziswayo. Ngesikhathi esifanayo, uhlelo lwe-USU luzokwazi ukusetshenziswa ngabasebenzi ababhalisiwe abathole iphasiwedi, ukungena ngemvume ukuze bangene kanye namalungelo athile okufinyelela, lokhu akugcini nje ukuhlela umsebenzi wesikhungo, kodwa futhi akubandakanyi ukuphazamiseka kwangaphandle. Ngeke kube nezinkinga ngokushintshela kufomethi entsha, ngoba ukuqeqeshwa kuzothatha amahora ambalwa kuphela, lapho abasebenzi bezofunda ngenjongo yamamojula kanye nezinzuzo zokusebenzisa imisebenzi.
Landa inguqulo yedemo
Lapho uqala uhlelo, ungakhetha ulimi.
Ungalanda inguqulo yedemo mahhala. Futhi usebenze ohlelweni amasonto amabili. Olunye ulwazi seluvele lufakiwe lapho ukuze lucaciselwe.
Ubani umhumushi?
Incwadi yeziqondiso
Ngokwehlukana, unga-oda ukuhlanganiswa newebhusayithi yenkampani, uhlele ingosi lapho ukuze uthumele imibuzo, ngokucubungula okuzenzakalelayo nokulawulwa kokwenziwa ngohlelo. Isoftware ye-USU izosabalalisa izinhlelo zokusebenza ezitholiwe phakathi kochwepheshe ukuze kuqinisekiswe umsebenzi ofanayo. Kuwo wonke ama-nuances ezobuchwepheshe, imiyalelo ecacile, izenzo kanye neziqondiso zibekiwe, kuyilapho amathuluzi adingekayo namasampula emibhalo enikezwa. Ungakha futhi i-telegram bot ezonikeza ukwesekwa ekuqaleni, uphendule imibuzo evame ukubuzwa, kanye nokuqondisa kabusha leyo edinga ukubhekwana nayo nomuntu ngamunye. Kuzo zonke izicelo ezingenayo, ikhadi le-elekthronikhi liyakhiwa elibonisa idatha yomthengi oxhumana naye, isihloko. Kuzoba lula kuchwepheshe ukuthola noma iyiphi idatha, ukufunda umlando womsebenzi wangaphambilini neklayenti elinikeziwe, kungakhathaliseki ubudala bolwazi. Ukuhlukaniswa kwezicelo ngokwezinga lokubaluleka kuzosiza ukuxazulula ngokushesha leyo misebenzi ephawulwe ngokubomvu, ukubeka phambili. Uma kwenzeka ukubambezeleka ekuphenduleni noma ukuntuleka kwesinyathelo esidingekayo, uhlelo lwe-CRM luzokwazisa abaphathi ngaleli qiniso. Ukuqinisekisa ukuthi abasebenzi abalikhohlwa ibhizinisi ngaphansi komthwalo owandayo womsebenzi, kulula ukusebenzisa isihleli, ukumaka imisebenzi ekhalendeni, futhi uthole izaziso kusenesikhathi. Ngakho, isofthiwe ye-CRM yosekelo lobuchwepheshe izoba uzakwethu onokwethenjelwa kumsebenzisi ngamunye, inikeze isethi ehlukile yemisebenzi eyenza imisebenzi eminingi ibe lula. Ngenxa yalokho, inkampani izokwazi ukwandisa kakhulu isivinini sokusebenza kwemisebenzi yabasebenzi futhi ngesikhathi esifanayo ithuthukise izinga lomsebenzi. Ukukhula kwezinga lokwethembeka kwabathengi kubonakala ngokuthola izimpendulo ezifika ngesikhathi kanye nezimpendulo ezicelweni. Kuhle ukugcina othintana nabo abasebenzayo nosonkontileka ohlelweni, uma isimo sidinga ithonya langaphandle, usizo. Ifomethi esobala yokuphathwa kwenhlangano eyenziwe ukucushwa izosiza ukuletha izinga lebhizinisi ezingeni elisha lokuncintisana elingafinyeleleki kwabaningi. Inguqulo yedemo yamahhala izokuvumela ukuthi uzame ezinye izinketho futhi uhlole kalula ukwakha isixhumi esibonakalayo, ingalandwa kuphela kuwebhusayithi esemthethweni ye-USU.
Oda i-cRM ukuze uthole ukwesekwa kobuchwepheshe
Ukuthenga uhlelo, vele usishayele noma usibhalele. Ochwepheshe bethu bazovumelana nawe ekucushweni kwesofthiwe efanele, balungise inkontileka kanye ne-invoyisi ukuze ukhokhe.
Ungaluthenga kanjani uhlelo?
Thumela imininingwane yenkontileka
Senza isivumelwano neklayenti ngalinye. Inkontileka iyisiqinisekiso sakho sokuthi uzothola lokho kanye okudingayo. Ngakho-ke, okokuqala udinga ukusithumelela imininingwane yebhizinisi elisemthethweni noma umuntu. Lokhu ngokuvamile akuthathi imizuzu engaphezu kwemi-5
Yenza inkokhelo kusengaphambili
Ngemva kokukuthumelela amakhophi askeniwe enkontileka kanye ne-invoyisi ukuze ukhokhe, kudingeka ukukhokha kusengaphambili. Sicela uqaphele ukuthi ngaphambi kokufaka uhlelo lwe-CRM, kwanele ukukhokha inani eliphelele, kodwa ingxenye kuphela. Izindlela zokukhokha ezahlukahlukene ziyasekelwa. Cishe imizuzu engu-15
Uhlelo luzofakwa
Ngemva kwalokhu, usuku oluthile lokufakwa kanye nesikhathi kuzovunyelwana ngakho nawe. Lokhu kuvame ukwenzeka ngosuku olufanayo noma ngakusasa ngemva kokuqedwa kwamaphepha. Ngokushesha ngemva kokufaka uhlelo lwe-CRM, ungacela ukuqeqeshwa komsebenzi wakho. Uma uhlelo luthengelwa umsebenzisi ongu-1, ngeke kuthathe isikhathi esingaphezu kwehora elingu-1
Jabulela umphumela
Jabulela umphumela ngokungapheli :) Okujabulisa kakhulu akuyona nje ikhwalithi isofthiwe eye yathuthukiswa ngayo ukuze isebenze ngokuzenzakalelayo umsebenzi wansuku zonke, kodwa futhi nokuntuleka kokuncika ngendlela yemali yokubhalisa yanyanga zonke. Phela, uzokhokha kanye kuphela ngohlelo.
Thenga uhlelo eselenziwe ngomumo
Futhi unga-oda ukuthuthukiswa kwesoftware yangokwezifiso
Uma unezidingo ezikhethekile zesofthiwe, oda ukuthuthukiswa ngokwezifiso. Khona-ke ngeke kudingeke uvumelane nohlelo, kodwa uhlelo luzolungiselelwa izinqubo zebhizinisi lakho!
I-CRM yosekelo lobuchwepheshe
Kubalulekile futhi ukuthi uhlelo lwe-CRM losekelo lobuchwepheshe ludalwe futhi lusetshenziswe ithimba lochwepheshe, ochwepheshe emkhakheni wabo ngokubandakanyeka okuncane kwamakhasimende. Udinga ukufinyelela kumakhompyutha nesikhathi sokuqeqeshwa, yonke eminye imisebenzi yenziwa ngokuhambisana nomsebenzi oyinhloko wenhlangano. Ekukhetheni kwekhasimende, ukufakwa kungenziwa endaweni noma ukude, kusetshenziswa amathuba okuxhumana kwe-inthanethi, ngaleyo ndlela sandise imingcele yokubambisana, sisebenza nezinye izifundazwe. Umbuzo wezindleko zephrojekthi uzoxhomeka kuphela ekukhethweni kwemisebenzi nezilungiselelo, ngakho-ke, ngisho nesabelomali esincane, ukuzenzekelayo kuzosebenza kahle. Ukuguquguquka kwesakhiwo se-interface kukuvumela ukuthi wenze izinguquko, wandise amandla aso ngokuhamba kwesikhathi ngokuxhumana nonjiniyela ukuze uthuthukise. Iziteshi ezahlukahlukene zokuxhumana nabeluleki ezethulwe esizeni zizokusiza ukuthi uthole izimpendulo zemibuzo yakho futhi unqume ukukhetha kokugcina kwesoftware.