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Iqembu lezinhlelo: Ukuzenzakalelayo kwebhizinisi
Ukuhlaziywa kwemakethe ye-CRM
- I-copyright ivikela izindlela ezihlukile zokuzenzakalela kwebhizinisi ezisetshenziswa ezinhlelweni zethu.
I-copyright - Singabashicileli besofthiwe abaqinisekisiwe. Lokhu kuboniswa ohlelweni lokusebenza uma usebenzisa izinhlelo zethu nezinguqulo zedemo.
Umshicileli oqinisekisiwe - Sisebenza nezinhlangano emhlabeni wonke kusukela kwamabhizinisi amancane kuya kwamakhulu. Inkampani yethu ifakiwe kurejista yamazwe ngamazwe yezinkampani futhi inophawu lwe-electronic trust.
Uphawu lokuthembela
Ushintsho olusheshayo.
Yini ofuna ukuyenza manje?
Uma ufuna ukujwayelana nohlelo, indlela eshesha kakhulu ukuqala ukubuka ividiyo egcwele, bese ulanda inguqulo yedemo yamahhala bese usebenza nayo ngokwakho. Uma kunesidingo, cela isethulo kwabesekela lobuchwepheshe noma ufunde imiyalelo.
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Phakathi namahora ebhizinisi ngokuvamile siphendula phakathi kweminithi elingu-1
Ungaluthenga kanjani uhlelo?
Buka isithombe-skrini sohlelo
Buka ividiyo mayelana nohlelo
Landa uhlelo ngokuqeqeshwa okusebenzisanayo
Iziqondiso ezisebenzayo zohlelo kanye nenguqulo yedemo
Qhathanisa ukucushwa kohlelo
Bala izindleko zesofthiwe
Bala izindleko zefu uma udinga iseva yefu
Ubani umthuthukisi?
Isithombe-skrini sohlelo
Isithombe-skrini isithombe sesofthiwe esebenzayo. Kusuka kuyo ungakwazi ukuqonda ngokushesha ukuthi uhlelo lwe-CRM lubukeka kanjani. Senze isixhumi esibonakalayo sewindi esisekelwa idizayini ye-UX/UI. Lokhu kusho ukuthi ukusebenzelana komsebenzisi kusekelwe eminyakeni yolwazi lomsebenzisi. Isenzo ngasinye sitholakala lapho kulunge khona kakhulu ukusenza. Ngenxa yale ndlela enekhono, ukukhiqiza kwakho kuzoba okuphezulu. Chofoza esithombeni esincane ukuze uvule isithombe-skrini ngosayizi ogcwele.
Uma uthenga isistimu ye-USU CRM ngokucushwa okungenani kokuthi "Okujwayelekile", uzoba nokukhetha kwemiklamo evela kuzifanekiso ezingaphezu kwamashumi amahlanu. Umsebenzisi ngamunye wesoftware uzoba nethuba lokukhetha ukwakheka kohlelo ukuze kuhambisane nokuthanda kwabo. Zonke izinsuku zomsebenzi kufanele zilethe injabulo!
Ukuhlaziywa kwemakethe yeCRM (Customer Relationship Management) kukhombisa isidingo salezi zinhlelo emkhakheni wokuphatha inkampani nabasebenzi bayo. Amasistimu okuphatha ubudlelwano bamakhasimende azenzakalelayo, okuyi-CRM, atholakala ngobuningi emakethe yesoftware. Ukuhlaziywa akubonisi kuphela ukuhlukahluka komthamo, kodwa futhi nekhwalithi. Kunezinhlelo ezingalandwa mahhala, kunezinguqulo ezikhokhelwayo zezinhlelo ze-CRM. Kunezinhlelo ezijwayelekile ezijwayelekile zokuphatha ubudlelwano bamakhasimende ezifanele ukusetshenziswa kunoma yiliphi ibhizinisi nezinhlelo ezidalelwe uhlobo oluthile lwebhizinisi.
I-Universal Accounting System, njengomthuthukisi wesofthiwe wohlobo lwe-accounting nokuphatha, yebo, ayikwazanga ukuma eceleni futhi idale inguqulo yayo yohlelo lwe-CRM. Futhi naphezu kweqiniso lokuthi imakethe yalokhu okunikezwayo isivele igcwele ngokwedlulele, uhlelo lwe-USU seluthandwa kakhulu phakathi kwabathengi.
Ukuhlaziywa kwemakethe yezinhlelo ze-CRM kukhombisa ukuthi naphezu kwezinhlobonhlobo zezinhlelo zalolu hlobo, ayikho imikhiqizo eminingi emihle. Umkhiqizo ovela e-USU ungomunye wembalwa emihle. Kungani singakusho lokhu? Ngoba sidale uhlelo lwethu lokusebenza ngokusekelwe ekuhlaziyweni okude nokuphelele kwemakethe ye-CRM, sihlonza okunikezwayo okungcono kakhulu futhi sihlanganise lokhu okunikezwayo kube umkhiqizo owodwa ohlanganisiwe wohlobo lwe-CRM.
Sesisebenze emakethe yesoftware isikhathi esingaphezu konyaka, futhi njalo, lapho sikhipha umkhiqizo omusha kule makethe, silwela ukuwenza ube sezingeni eliphezulu ukuze ithole amakhasimende ayo azogculiseka ngokusetshenziswa kwawo. Futhi sizame ukwenza uhlelo lwe-CRM lwekhwalithi ephezulu kakhulu futhi luwusizo ekulawuleni ubudlelwano bamakhasimende.
Kuhlelo lwethu lokusebenza, ungakha isistimu egxile kumakhasimende ngendlela oyidinga ngayo. Kungenzeka ukwenza ngokuzenzakalelayo yonke inqubo yokuhlela nokusebenzisa ubudlelwano nabathengi, noma ungenza ingxenye yenqubo yokuphatha ukusebenzisana kwimodi yezandla. Isibonelo, ukuhlaziywa kwemakethe kungenziwa mathupha, futhi ukuhlaziywa kwemakethe yomhlinzeki kungenziwa ngokuzenzakalelayo. Ungakhetha enye inketho yokwenza ibhizinisi.
Umkhiqizo wethu wesofthiwe unesethi enkulu yemisebenzi (ukuhlaziya, ukuhlanganisa, ukuhlela ulwazi, njll.), engasetshenziswa ngokugcwele noma ingxenye.
Ngokuvamile, uhlelo lwe-USU lwakhiwe ngendlela yokuthi lungashintshwa ukuze lube nanoma yiliphi ibhizinisi. Okungukuthi, ukuzivumelanisa nezimo kwenza umsebenzi wohlelo usebenze. Phela, i-CRM akuyona indawo yokuphatha engase isetshenziswe ngendlela evamile. Indlela yomuntu ngamunye kuphela yokusebenza namakhasimende engaletha umphumela omuhle kulo msebenzi. Futhi i-USU ihlinzeka amakhasimende ayo ngale ndlela.
Umkhiqizo wethu uzokusiza ukuthi uhlele uhlelo lwe-CRM olusezingeni eliphezulu, oluyingxenye yokuphatha jikelele. Okusho ukuthi, ngokwenza ngcono ukuphathwa komsebenzi namakhasimende, kanye ne-USU, uzothuthukisa bonke abaphathi enkampanini yakho. Ukwenziwa kahle kwezinqubo ezihlobene nokuxhumana nemakethe yabathengi kumelela isigaba sokwenza konke okuphelele kwebhizinisi.
Ubani umthuthukisi?
Akulov Nikolay
Uchwepheshe kanye nomklami omkhulu obambe iqhaza ekwakhiweni nasekuthuthukisweni kwale software.
2026-01-13
Ividiyo yokuhlaziywa kwemakethe ye-CRM
Le vidiyo ingesiNgisi. Kodwa ungazama ukuvula imibhalo engezansi ngolimi lwakho lwendabuko.
Isicelo se-USU siwumphumela wokuhlaziywa kwemakethe yezinhlelo ze-CRM kanye nokuhlanganiswa kwezipesheli ezihamba phambili zibe umkhiqizo owodwa ohlanganisiwe.
Isicelo sizohlaziya futhi silawule izinqubo ezisetshenziswa njengengxenye yokuqaliswa kobudlelwano namakhasimende enkampani.
Kuzinhlelo ze-CRM ezivela ku-USU uzothola isikhombimsebenzisi esisebenziseka kalula.
Uzokwazi ukwakha imisebenzi egxile kumakhasimende ngendlela oyidingayo, ngokohlelo lomuntu ngamunye.
Uhlelo lokusebenza likuvumela ukuthi wenze ngokuzenzakalelayo yonke inqubo yokuhlela nokusebenzisa ubudlelwano nabathengi.
Ungakwazi futhi ukuqhubeka nokwenza ingxenye yenqubo yokuphatha ukusebenzisana ngemodi eyenziwa ngesandla, uma uthanda.
Isethi yemisebenzi ye-CRM evela ku-USU ingasetshenziswa ngokugcwele noma ingxenye.
Ungakwazi ukujwayela uhlelo kusuka ku-USU ngokuphelele kunoma yiliphi ibhizinisi.
Landa inguqulo yedemo
Lapho uqala uhlelo, ungakhetha ulimi.
Ungalanda inguqulo yedemo mahhala. Futhi usebenze ohlelweni amasonto amabili. Olunye ulwazi seluvele lufakiwe lapho ukuze lucaciselwe.
Ubani umhumushi?
Incwadi yeziqondiso
Ngemodi ezenzakalelayo, ukuhlaziya okuqhubekayo kwazo zonke izinqubo ezisetshenziswa njengengxenye yomsebenzi we-CRM kuzokwenziwa.
Ukuhlaziya kungenziwa kulo lonke iqembu lenkampani.
Ungakwazi ukuhlaziya umongo wabasebenzi ngabanye.
Ngokwenqubo yokuhlaziya, kuzokwenziwa imibiko yezinhlobo nezinhloso ezehlukene.
Uhlelo lokusebenza luzobheka abathengi abasha nezimakethe ezintsha.
Ukuhlaziywa kwemakethe yokuhlinzeka nokufunwa kwezimpahla namasevisi akhiqizwa inkampani kuzokwenziwa.
Ukuhlaziya okunjalo kuzokuvumela ukuthi uthuthukise izenzo zakho ukuze uhlanganise isikhundla sakho emakethe yokuthengisa noma uthuthukise lezi zikhundla.
Ukuhlaziywa kwemakethe yabahlinzeki nakho kuyazenzakalela.
Oda ukuhlaziywa kwemakethe ye-cRM
Ukuthenga uhlelo, vele usishayele noma usibhalele. Ochwepheshe bethu bazovumelana nawe ekucushweni kwesofthiwe efanele, balungise inkontileka kanye ne-invoyisi ukuze ukhokhe.
Ungaluthenga kanjani uhlelo?
Thumela imininingwane yenkontileka
Senza isivumelwano neklayenti ngalinye. Inkontileka iyisiqinisekiso sakho sokuthi uzothola lokho kanye okudingayo. Ngakho-ke, okokuqala udinga ukusithumelela imininingwane yebhizinisi elisemthethweni noma umuntu. Lokhu ngokuvamile akuthathi imizuzu engaphezu kwemi-5
Yenza inkokhelo kusengaphambili
Ngemva kokukuthumelela amakhophi askeniwe enkontileka kanye ne-invoyisi ukuze ukhokhe, kudingeka ukukhokha kusengaphambili. Sicela uqaphele ukuthi ngaphambi kokufaka uhlelo lwe-CRM, kwanele ukukhokha inani eliphelele, kodwa ingxenye kuphela. Izindlela zokukhokha ezahlukahlukene ziyasekelwa. Cishe imizuzu engu-15
Uhlelo luzofakwa
Ngemva kwalokhu, usuku oluthile lokufakwa kanye nesikhathi kuzovunyelwana ngakho nawe. Lokhu kuvame ukwenzeka ngosuku olufanayo noma ngakusasa ngemva kokuqedwa kwamaphepha. Ngokushesha ngemva kokufaka uhlelo lwe-CRM, ungacela ukuqeqeshwa komsebenzi wakho. Uma uhlelo luthengelwa umsebenzisi ongu-1, ngeke kuthathe isikhathi esingaphezu kwehora elingu-1
Jabulela umphumela
Jabulela umphumela ngokungapheli :) Okujabulisa kakhulu akuyona nje ikhwalithi isofthiwe eye yathuthukiswa ngayo ukuze isebenze ngokuzenzakalelayo umsebenzi wansuku zonke, kodwa futhi nokuntuleka kokuncika ngendlela yemali yokubhalisa yanyanga zonke. Phela, uzokhokha kanye kuphela ngohlelo.
Thenga uhlelo eselenziwe ngomumo
Futhi unga-oda ukuthuthukiswa kwesoftware yangokwezifiso
Uma unezidingo ezikhethekile zesofthiwe, oda ukuthuthukiswa ngokwezifiso. Khona-ke ngeke kudingeke uvumelane nohlelo, kodwa uhlelo luzolungiselelwa izinqubo zebhizinisi lakho!
Ukuhlaziywa kwemakethe ye-CRM
Ukuhlaziywa kwale makethe kuzovumela ukukhulisa indawo yokuhlinzeka.
Ngohlelo lwethu, ukuphatha ubudlelwano bamakhasimende kuzoba lula.
Ngesikhathi esifanayo, ikhwalithi yalobu buhlobo izokhula.
I-USU ngokwayo izoklama uhlelo lokusebenzelana namakhasimende, ijwayeze abaphathi nabasebenzi bebhizinisi ngezinhlelo nezinhlelo esezenziwe ngomumo zokwakha imisebenzi egxile kumakhasimende.
Kuzoba nokuhlaziywa okuqhubekayo nokuphelele kwemvelo yomthengisi-umthengi.
Ngokusekelwe emiphumeleni yalokhu kuhlaziya, ukulungiswa kuzokwenziwa emisebenzini ehlobene nabathengi.
Ngokuvamile, uhlelo luhamba kakhulu futhi luvumelana nezinguquko endaweni yangaphakathi nengaphandle yebhizinisi.