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Iqembu lezinhlelo: Ukuzenzakalelayo kwebhizinisi
Ukuphathwa kobudlelwano beklayenti
- I-copyright ivikela izindlela ezihlukile zokuzenzakalela kwebhizinisi ezisetshenziswa ezinhlelweni zethu.
I-copyright - Singabashicileli besofthiwe abaqinisekisiwe. Lokhu kuboniswa ohlelweni lokusebenza uma usebenzisa izinhlelo zethu nezinguqulo zedemo.
Umshicileli oqinisekisiwe - Sisebenza nezinhlangano emhlabeni wonke kusukela kwamabhizinisi amancane kuya kwamakhulu. Inkampani yethu ifakiwe kurejista yamazwe ngamazwe yezinkampani futhi inophawu lwe-electronic trust.
Uphawu lokuthembela
Ushintsho olusheshayo.
Yini ofuna ukuyenza manje?
Uma ufuna ukujwayelana nohlelo, indlela eshesha kakhulu ukuqala ukubuka ividiyo egcwele, bese ulanda inguqulo yedemo yamahhala bese usebenza nayo ngokwakho. Uma kunesidingo, cela isethulo kwabesekela lobuchwepheshe noma ufunde imiyalelo.
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Phakathi namahora ebhizinisi ngokuvamile siphendula phakathi kweminithi elingu-1
Ungaluthenga kanjani uhlelo?
Buka isithombe-skrini sohlelo
Buka ividiyo mayelana nohlelo
Landa uhlelo ngokuqeqeshwa okusebenzisanayo
Iziqondiso ezisebenzayo zohlelo kanye nenguqulo yedemo
Qhathanisa ukucushwa kohlelo
Bala izindleko zesofthiwe
Bala izindleko zefu uma udinga iseva yefu
Ubani umthuthukisi?
Isithombe-skrini sohlelo
Isithombe-skrini isithombe sesofthiwe esebenzayo. Kusuka kuyo ungakwazi ukuqonda ngokushesha ukuthi uhlelo lwe-CRM lubukeka kanjani. Senze isixhumi esibonakalayo sewindi esisekelwa idizayini ye-UX/UI. Lokhu kusho ukuthi ukusebenzelana komsebenzisi kusekelwe eminyakeni yolwazi lomsebenzisi. Isenzo ngasinye sitholakala lapho kulunge khona kakhulu ukusenza. Ngenxa yale ndlela enekhono, ukukhiqiza kwakho kuzoba okuphezulu. Chofoza esithombeni esincane ukuze uvule isithombe-skrini ngosayizi ogcwele.
Uma uthenga isistimu ye-USU CRM ngokucushwa okungenani kokuthi "Okujwayelekile", uzoba nokukhetha kwemiklamo evela kuzifanekiso ezingaphezu kwamashumi amahlanu. Umsebenzisi ngamunye wesoftware uzoba nethuba lokukhetha ukwakheka kohlelo ukuze kuhambisane nokuthanda kwabo. Zonke izinsuku zomsebenzi kufanele zilethe injabulo!
Eminyakeni yamuva nje, Ukuphathwa Kwezobudlelwane Bekhasimende kuthathe isikhundla esiphambili ekuthuthukisweni kwebhizinisi. Izinkampani ezihamba phambili zikwazi kahle ukubaluleka kobudlelwano obuthembekile, obusebenzayo nobuhlala isikhathi eside namakhasimende. Ngesikhathi esifanayo, ngamunye wabo usebenzisa izimiso ezifanayo zokuxhumana. Okokuqala, ake sikhulume ngokukhangisa. Naphezu kwesidingo salesi sici, Ukuphathwa Kobudlelwane Beklayenti kuwumqondo obanzi ohlanganisa ezinye izinhlobo zokuxhumana, ukuqoqwa kolwazi lokusebenza, ukuhlaziya amaqembu okuhlosiwe, izindlela ezihlukahlukene zokuphromotha, njll.
Ukuthuthukiswa kokuqondisa kokuphathwa kobudlelwane beklayenti okukhiqizwa yi-Universal Accounting System (USA) kudume ngezici zokusebenza nokusebenza kwazo okungeziwe. Iphrojekthi ithuthuka ngamandla. Amathuluzi amaningi nezinketho ziyatholakala ngokucela. Uma sicabangela amaketanga azenzakalelayo Okuphathwa Kobudlelwane Bekhasimende, khona-ke ukubhaliswa kokuthengisa (ukwenza inkokhelo, ukukhiqiza imibhalo) kuzoba umkhuba omsulwa. Izinqubo ezimbalwa ziqaliswa ngokuzenzakalelayo ngesikhathi esisodwa ukuze kusindiswe abasebenzi emthwalweni wokusebenza onzima.
Amarejista okuphatha ubudlelwano beklayenti aqoqa imininingwane ehluke ngokuphelele ngabathengi. Ikhadi le-elekthronikhi elihlukile lenzelwe isikhundla ngasinye, ungasusa noma ufake amapharamitha, usebenze ngolwazi oluyisithombe, imibhalo, amanye amasampula okuhlaziya. Inkundla Yokuphatha Ubudlelwano Bekhasimende ayikhohlwa mayelana nobudlelwano nabahlinzeki, abalingani bokuhweba, iminyango ehlukahlukene, ama-ejensi kahulumeni. Amarekhodi abuye agcinelwe lezi zinto, amabhuku okubhekisela kuwo, amathebula, izibalo kanye nezifinyezo zolwazi kwethulwa.
Ngeke kube nzima kubasebenzisi ukwazi kahle ububanzi obusebenzayo benkundla Yokuphatha Ubudlelwano Beklayenti - imingcele yokuthumela i-SMS yomuntu siqu kanye nenqwaba, ukuhamba kwemibhalo, ukubika, ukuhlela. Kungenzeka ukubandakanya ochwepheshe abambalwa emsebenzini owodwa ngesikhathi esisodwa. Ukuhlaziya okusha kuzokuvumela ukuthi ubone ngokushesha ubuthakathaka Ekulawuleni Ubudlelwano Beklayenti, uqinise izikhundla zakho ezinenzuzo, ukhiphe izindleko, futhi wehlise izindleko. Ukugeleza kwezimali kwenhlangano kulawulwa ngokuzenzakalelayo. Akukho okwenziwayo okuzongaziwa ukuthi kwenziwani.
Akuyona into engavamile ukuthi amabhizinisi agxile kakhulu emandleni Okuphathwa Kobudlelwane Beklayenti. Kule ndawo, kwethulwa izixazululo eziningi ezihlukahlukene, izindlela ezintsha zokudlulisa ulwazi lokukhangisa, ukuqinisa ukwethembeka komkhiqizo, nezindlela zokukhangisa ziyavuleka. Akwenzeki ngaso sonke isikhathi ukubala ngesici somuntu. Ngisho nochwepheshe abavelele banamaphutha, amaphutha, kanye nemikhawulo. Uhlelo lukhululekile kulokhu kuncika. Kuzokuvumela ukuthi ubheke kabusha imisebenzi yesikhungo, uguqule izimiso zenhlangano nokuphatha.
Ubani umthuthukisi?
Akulov Nikolay
Uchwepheshe kanye nomklami omkhulu obambe iqhaza ekwakhiweni nasekuthuthukisweni kwale software.
2026-01-12
Ividiyo yokuphathwa kobudlelwane beklayenti
Le vidiyo ingesiNgisi. Kodwa ungazama ukuvula imibhalo engezansi ngolimi lwakho lwendabuko.
Inkundla Yokuphatha Ubudlelwano Beklayenti ilawula wonke amazinga obudlelwano bamakhasimende, igcina amarekhodi, imibhalo, ihlanganisa imibiko yokuhlaziya futhi yenze ukukhetha.
Ukucushwa kuzoshintsha ngokushesha ukuphathwa. Izoba ntofontofo futhi isebenze kahle. Ukwakhiwa kwamaketango azenzakalelayo aqalisa izinqubo ezibalulekile nemisebenzi akukhishiwe.
Uma kwezinye izigaba kutholwa izinkinga nokungahambisani, abasebenzisi bazoba ngabokuqala ukwazi ngakho.
Isigaba esihlukile sethula isisekelo samaklayenti, oxhumana nabo nosonkontileka, abahlinzeki kanye nozakwethu.
Ukuphathwa Kobudlelwano Beklayenti kusho ukuthi kungenzeka kokubili ukuthunyelwa komuntu siqu kanye nobuningi be-SMS ukwazisa abathengi nokukhuthaza izinsizakalo.
Landa inguqulo yedemo
Lapho uqala uhlelo, ungakhetha ulimi.
Ungalanda inguqulo yedemo mahhala. Futhi usebenze ohlelweni amasonto amabili. Olunye ulwazi seluvele lufakiwe lapho ukuze lucaciselwe.
Ubani umhumushi?
Incwadi yeziqondiso
Ezikhundleni ezithile zesisekelo seklayenti, kulula ukumaka ububanzi obuhleliwe bomsebenzi, faka izinsuku ezithile ekhalendeni, wenze ama-aphoyintimenti, ushaye izingcingo, njll.
Uma izinga lenhlangano lincipha, ukukhiqiza kuncipha, khona-ke ukuguquguquka kuzobonakala ekubikweni kwabaphathi.
Izaziso zilungiselelwa kalula kuzo zonke izehlakalo zamanje, ezikuvumela ukuthi ulandelele izinqubo nokusebenza ku-inthanethi.
I-Client Relationship Management iphinde inake ukukhiqiza kwabasebenzi ukuze kuqoshwe umthamo womsebenzi owenziwayo nohleliwe, ukhokhe amaholo, futhi uklomelise abasebenzi.
Uhlelo lulula kakhulu futhi luthembekile ekusebenzeni, olusiza ukwandisa ukuthengisa, ukwenza imisebenzi ye-warehouse ngesikhathi, futhi kuthuthukise izinsizakalo kanye nekhwalithi yesevisi.
Oda ukuphathwa kobudlelwane beklayenti
Ukuthenga uhlelo, vele usishayele noma usibhalele. Ochwepheshe bethu bazovumelana nawe ekucushweni kwesofthiwe efanele, balungise inkontileka kanye ne-invoyisi ukuze ukhokhe.
Ungaluthenga kanjani uhlelo?
Thumela imininingwane yenkontileka
Senza isivumelwano neklayenti ngalinye. Inkontileka iyisiqinisekiso sakho sokuthi uzothola lokho kanye okudingayo. Ngakho-ke, okokuqala udinga ukusithumelela imininingwane yebhizinisi elisemthethweni noma umuntu. Lokhu ngokuvamile akuthathi imizuzu engaphezu kwemi-5
Yenza inkokhelo kusengaphambili
Ngemva kokukuthumelela amakhophi askeniwe enkontileka kanye ne-invoyisi ukuze ukhokhe, kudingeka ukukhokha kusengaphambili. Sicela uqaphele ukuthi ngaphambi kokufaka uhlelo lwe-CRM, kwanele ukukhokha inani eliphelele, kodwa ingxenye kuphela. Izindlela zokukhokha ezahlukahlukene ziyasekelwa. Cishe imizuzu engu-15
Uhlelo luzofakwa
Ngemva kwalokhu, usuku oluthile lokufakwa kanye nesikhathi kuzovunyelwana ngakho nawe. Lokhu kuvame ukwenzeka ngosuku olufanayo noma ngakusasa ngemva kokuqedwa kwamaphepha. Ngokushesha ngemva kokufaka uhlelo lwe-CRM, ungacela ukuqeqeshwa komsebenzi wakho. Uma uhlelo luthengelwa umsebenzisi ongu-1, ngeke kuthathe isikhathi esingaphezu kwehora elingu-1
Jabulela umphumela
Jabulela umphumela ngokungapheli :) Okujabulisa kakhulu akuyona nje ikhwalithi isofthiwe eye yathuthukiswa ngayo ukuze isebenze ngokuzenzakalelayo umsebenzi wansuku zonke, kodwa futhi nokuntuleka kokuncika ngendlela yemali yokubhalisa yanyanga zonke. Phela, uzokhokha kanye kuphela ngohlelo.
Thenga uhlelo eselenziwe ngomumo
Futhi unga-oda ukuthuthukiswa kwesoftware yangokwezifiso
Uma unezidingo ezikhethekile zesofthiwe, oda ukuthuthukiswa ngokwezifiso. Khona-ke ngeke kudingeke uvumelane nohlelo, kodwa uhlelo luzolungiselelwa izinqubo zebhizinisi lakho!
Ukuphathwa kobudlelwano beklayenti
Uma inhlangano inamadivayisi ayo okuhweba (TSD), khona-ke amadivaysi angaphandle angaxhunywa kwisofthiwe ngaphandle kwezinkinga.
Ngosizo lokuqapha isofthiwe, kulula ukubona noma yiziphi izinkinga futhi uzilungise ngokushesha.
Ngokuhlaziywa kokuheha amakhasimende, ukuphumelela kwendlela ethile kuhlolwa, yiziphi izindlela ezisebenzayo, okufanele zishiywe, njll.
Inkundla izobika ngokusebenza ngokuningiliziwe, ilungise imibiko yezimali edingekayo, ibonise izinkomba zakamuva, futhi isize ekudwebeni izinhlelo zesikhathi esizayo.
Ngesikhathi sesilingo, siphakamisa ukuthi uthole inguqulo yedemo yomkhiqizo. Itholakala mahhala.