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Iqembu lezinhlelo: Ukuzenzakalelayo kwebhizinisi
Ukuphathwa komsebenzi we-CRM
- I-copyright ivikela izindlela ezihlukile zokuzenzakalela kwebhizinisi ezisetshenziswa ezinhlelweni zethu.
I-copyright - Singabashicileli besofthiwe abaqinisekisiwe. Lokhu kuboniswa ohlelweni lokusebenza uma usebenzisa izinhlelo zethu nezinguqulo zedemo.
Umshicileli oqinisekisiwe - Sisebenza nezinhlangano emhlabeni wonke kusukela kwamabhizinisi amancane kuya kwamakhulu. Inkampani yethu ifakiwe kurejista yamazwe ngamazwe yezinkampani futhi inophawu lwe-electronic trust.
Uphawu lokuthembela
Ushintsho olusheshayo.
Yini ofuna ukuyenza manje?
Uma ufuna ukujwayelana nohlelo, indlela eshesha kakhulu ukuqala ukubuka ividiyo egcwele, bese ulanda inguqulo yedemo yamahhala bese usebenza nayo ngokwakho. Uma kunesidingo, cela isethulo kwabesekela lobuchwepheshe noma ufunde imiyalelo.
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Phakathi namahora ebhizinisi ngokuvamile siphendula phakathi kweminithi elingu-1
Ungaluthenga kanjani uhlelo?
Buka isithombe-skrini sohlelo
Buka ividiyo mayelana nohlelo
Landa uhlelo ngokuqeqeshwa okusebenzisanayo
Iziqondiso ezisebenzayo zohlelo kanye nenguqulo yedemo
Qhathanisa ukucushwa kohlelo
Bala izindleko zesofthiwe
Bala izindleko zefu uma udinga iseva yefu
Ubani umthuthukisi?
Isithombe-skrini sohlelo
Isithombe-skrini isithombe sesofthiwe esebenzayo. Kusuka kuyo ungakwazi ukuqonda ngokushesha ukuthi uhlelo lwe-CRM lubukeka kanjani. Senze isixhumi esibonakalayo sewindi esisekelwa idizayini ye-UX/UI. Lokhu kusho ukuthi ukusebenzelana komsebenzisi kusekelwe eminyakeni yolwazi lomsebenzisi. Isenzo ngasinye sitholakala lapho kulunge khona kakhulu ukusenza. Ngenxa yale ndlela enekhono, ukukhiqiza kwakho kuzoba okuphezulu. Chofoza esithombeni esincane ukuze uvule isithombe-skrini ngosayizi ogcwele.
Uma uthenga isistimu ye-USU CRM ngokucushwa okungenani kokuthi "Okujwayelekile", uzoba nokukhetha kwemiklamo evela kuzifanekiso ezingaphezu kwamashumi amahlanu. Umsebenzisi ngamunye wesoftware uzoba nethuba lokukhetha ukwakheka kohlelo ukuze kuhambisane nokuthanda kwabo. Zonke izinsuku zomsebenzi kufanele zilethe injabulo!
Ukuphathwa komsebenzi we-CRM umkhiqizo omusha wesofthiwe othuthukiswe ngochwepheshe boHlelo Lokubalwa Kwemali Lomhlaba Wonke njengengxenye yephrojekthi yokudala uchungechunge lwezinhlelo ezifana ne-CRM (Ukuphathwa Kobudlelwane Bekhasimende). Lolu hlelo lokusebenza aluthengiswa luphelele, kodwa luwuhlobo lwegobolondo ochwepheshe benkampani yethu abalilungisayo ukuze bahambisane nemininingwane yenkampani yekhasimende elithile, bahlele i-CRM yohlobo olulodwa lokusebenza kuyo.
Ngokuvamile, amasistimu e-CRM okuphathwa komsebenzi amasistimu okuphatha amakhasimende ngamanye adalwe ebhizinisini, kucatshangelwa uhlobo lomsebenzi, izici zesistimu yokuphatha iyonke kanye nama-nuances ahlobene nobudlelwano bamakhasimende. Okusho ukuthi, lolu hlobo lwezinhlelo zokuphatha luhlala lungumuntu ngamunye, ngakho ukuthengisa (futhi ngokombono wekhasimende - ukuthenga) amasistimu e-CRM okuphatha imisebenzi yohlobo olujwayelekile, olujwayelekile, akunangqondo ngokwedlulele. Ukuphatha okwakhiwa kusetshenziswa amasistimu anjalo ajwayelekile kungenzeka kube nokungalungi okuningi kanye nezikhathi ezizonciphisa ibhizinisi lakho kuphela, hhayi ukulithuthukisa. Yingakho i-CRM Task Management ye-USU iwuhlelo oluklanywe kabusha isikhathi ngasinye kuklayenti ngalinye elisha ngokusekelwe kwenkundla evamile yesofthiwe edalwe ngochwepheshe bethu. Le ndlela isivumela ukuthi sisize ukwakha uhlelo lwe-CRM olusezingeni eliphezulu ezinkampanini zamakhasimende ethu.
Njengengxenye yokuqaliswa kwemisebenzi ye-CRM esebenzayo, isistimu yethu ezenzakalelayo izobhalisa futhi ilungise ukufinyelela ku-inthanethi kudatha yokuqala kuzo zonke izehlakalo ezihlobene nobudlelwano bamakhasimende futhi ilawule lobu budlelwano. Lokhu kufinyelela kuzolungiselelwa bonke abasebenzi noma abantu ngabanye abanomthwalo wemfanelo, ngokukhetha, kuye ngezidingo zakho zomuntu ngamunye ze-CRM kanye nemisebenzi yokuphatha amaklayenti.
Njengoba futhi iwuhlelo lwe-CRM lokuhlaziya, uhlelo oluvela e-USU luzobhekana nokuphathwa kokubika kanye nemisebenzi yokuhlaziya idatha kusuka kuma-engeli ahlukahlukene.
Njenge-CRM ehlanganyelwayo, uhlelo lokusebenza lwe-USU luzomisa izinga elithile lokwenza ngokwezifiso ukusebenzisana kwamakhasimende. Uhlolovo kanye nohlu lwemibuzo lwamakhasimende luzokwenziwa futhi lwenziwe ukuze kutholwe izidingo zawo zangempela futhi kuthuthukiswe umsebenzi wawo.
Ukuphathwa komsebenzi ekusetshenzisweni kohlelo lwe-CRM kuzosekelwe ezimisweni zokuvuleleka, ukuhlela kanye nokulawula. Uma inkampani inkulu futhi inamagatsha amaningana nezigaba ezingaphansi kokulawula kwayo, khona-ke ubuchwepheshe obuvela e-USU buzoklama uhlelo lwe-CRM ukuze ukuphathwa ngaphakathi kohlaka lokusebenza namaklayenti kwenziwe yonke indawo ngokusho kwemodeli eyodwa futhi kuxazulule imisebenzi evamile.
Uma kukhona amakhasimende aneliseke kakhulu phakathi kwabathengi abadala bezimpahla noma amasevisi akho, kuzovela amasha kakhulu!
Ubani umthuthukisi?
Akulov Nikolay
Uchwepheshe kanye nomklami omkhulu obambe iqhaza ekwakhiweni nasekuthuthukisweni kwale software.
2026-01-12
Ividiyo yokuphathwa komsebenzi we-CRM
Le vidiyo ingesiNgisi. Kodwa ungazama ukuvula imibhalo engezansi ngolimi lwakho lwendabuko.
Uhlelo luxazulula yonke imisebenzi ehlobene nokuxhumana okuqondile namakhasimende.
Njengengxenye yokuxazulula lolu hlobo lwemisebenzi, izindlela ezilungile nezindlela zokuxhumana zinqunywa: imihlangano eqondile, izingxoxo zocingo, ukuxhumana ngezinkundla zokuxhumana, njll.
Njengakuzo zonke ezinye izinhlelo zesoftware ezivela ku-USU, kulolu hlelo lokusebenza uzothola isikhombimsebenzisi esisebenziseka kalula kanye nokusebenza okubanzi.
Ukwakhiwa kwefaneli yokuthengisa yenkampani yakho kuyazenzakalela.
Uhlelo luzophatha ukuhlaziya imiphumela yemisebenzi eyahlukene yokumaketha.
Kumodi ezenzakalelayo, imisebenzi ehlobene nokuhlaziywa kokuphumelela kokuthengiswa kwayo yonke imikhiqizo noma amasevisi noma izinhlobo zazo zizoxazululwa.
Wonke amaklayenti azohlukaniswa ngezigaba nemikhakha ukuze kube lula ukuhlela umsebenzi nawo.
Landa inguqulo yedemo
Lapho uqala uhlelo, ungakhetha ulimi.
Ungalanda inguqulo yedemo mahhala. Futhi usebenze ohlelweni amasonto amabili. Olunye ulwazi seluvele lufakiwe lapho ukuze lucaciselwe.
Ubani umhumushi?
Incwadi yeziqondiso
Izinga elithile lokwenza ngokwezifiso ukusebenzisana namakhasimende lizosungulwa, okudingekayo kuwe.
Bazoba isicelo esivela e-USU sokwenza nokwenza izinhlolovo kanye nemibuzo yamakhasimende ukuze bathole izidingo zabo zangempela futhi bathuthukise umsebenzi wabo.
Ukulawula phezu kokuphathwa kwesevisi yamakhasimende nezikhungo zezingcingo zenhlangano yakho kuyazenzakalela.
Ukuphatha kuzobe kusekelwe ezimisweni zokuvuleleka, ukuhlela, ukulawulwa.
Uhlelo lwe-CRM lwakha abaphathi ngaphakathi kohlaka lokusebenza namakhasimende ngokwemodeli eyodwa kuwo wonke amagatsha enkampani.
Uhlelo lwe-CRM lunamathuluzi alula ezikhumbuzi zokuphatha nezexwayiso.
Futhi ohlelweni lwe-CRM kukhona amathuluzi azenzakalelayo okuqapha ukuqaliswa kwezinsuku zokugcina zomsebenzi.
Oda ukuphathwa komsebenzi we-cRM
Ukuthenga uhlelo, vele usishayele noma usibhalele. Ochwepheshe bethu bazovumelana nawe ekucushweni kwesofthiwe efanele, balungise inkontileka kanye ne-invoyisi ukuze ukhokhe.
Ungaluthenga kanjani uhlelo?
Thumela imininingwane yenkontileka
Senza isivumelwano neklayenti ngalinye. Inkontileka iyisiqinisekiso sakho sokuthi uzothola lokho kanye okudingayo. Ngakho-ke, okokuqala udinga ukusithumelela imininingwane yebhizinisi elisemthethweni noma umuntu. Lokhu ngokuvamile akuthathi imizuzu engaphezu kwemi-5
Yenza inkokhelo kusengaphambili
Ngemva kokukuthumelela amakhophi askeniwe enkontileka kanye ne-invoyisi ukuze ukhokhe, kudingeka ukukhokha kusengaphambili. Sicela uqaphele ukuthi ngaphambi kokufaka uhlelo lwe-CRM, kwanele ukukhokha inani eliphelele, kodwa ingxenye kuphela. Izindlela zokukhokha ezahlukahlukene ziyasekelwa. Cishe imizuzu engu-15
Uhlelo luzofakwa
Ngemva kwalokhu, usuku oluthile lokufakwa kanye nesikhathi kuzovunyelwana ngakho nawe. Lokhu kuvame ukwenzeka ngosuku olufanayo noma ngakusasa ngemva kokuqedwa kwamaphepha. Ngokushesha ngemva kokufaka uhlelo lwe-CRM, ungacela ukuqeqeshwa komsebenzi wakho. Uma uhlelo luthengelwa umsebenzisi ongu-1, ngeke kuthathe isikhathi esingaphezu kwehora elingu-1
Jabulela umphumela
Jabulela umphumela ngokungapheli :) Okujabulisa kakhulu akuyona nje ikhwalithi isofthiwe eye yathuthukiswa ngayo ukuze isebenze ngokuzenzakalelayo umsebenzi wansuku zonke, kodwa futhi nokuntuleka kokuncika ngendlela yemali yokubhalisa yanyanga zonke. Phela, uzokhokha kanye kuphela ngohlelo.
Thenga uhlelo eselenziwe ngomumo
Futhi unga-oda ukuthuthukiswa kwesoftware yangokwezifiso
Uma unezidingo ezikhethekile zesofthiwe, oda ukuthuthukiswa ngokwezifiso. Khona-ke ngeke kudingeke uvumelane nohlelo, kodwa uhlelo luzolungiselelwa izinqubo zebhizinisi lakho!
Ukuphathwa komsebenzi we-CRM
Izingxoxo zocingo namaklayenti zizoqoshwa ngokuzenzakalelayo futhi zihlaziywe ngokwengeziwe.
Ukusatshalaliswa okuqondile nokuvundlile kwemisebenzi namandla phakathi kwabasebenzi kuzothuthuka.
Uhlelo lwethu lokusebenza luzokuvumela ukuthi udale izinhlu zemisebenzi enamazinga amaningi, uzihlukanise, usethe izaziso nezikhumbuzi, njll.
I-USU izokwakha i-CRM eyingqayizivele.
Yonke imisebenzi izoba lula ngangokunokwenzeka ukuze uyiqonde.
Lokhu kuzovumela umsebenzi ngamunye ukuthi aqonde ngokucacile ukuthi yini ngempela elindeleke kuye.
Ohlotsheni ngalunye lwemisebenzi ohlelweni lwe-CRM oluzenzakalelayo, i-database ehlukile izogcinwa, ngayinye yazo izoqukatha: irekhodi lomsebenzi, ishejuli yezinsuku zokuphothula umsebenzi; uhlu lwalabo abanomthwalo wemfanelo wokuxazulula imisebenzi, ishejuli yokuphatha izinqubo ezihlobene, njll.