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Iqembu lezinhlelo: Ukuzenzakalelayo kwebhizinisi
Ukufakwa kwe-CRM
- I-copyright ivikela izindlela ezihlukile zokuzenzakalela kwebhizinisi ezisetshenziswa ezinhlelweni zethu.
I-copyright - Singabashicileli besofthiwe abaqinisekisiwe. Lokhu kuboniswa ohlelweni lokusebenza uma usebenzisa izinhlelo zethu nezinguqulo zedemo.
Umshicileli oqinisekisiwe - Sisebenza nezinhlangano emhlabeni wonke kusukela kwamabhizinisi amancane kuya kwamakhulu. Inkampani yethu ifakiwe kurejista yamazwe ngamazwe yezinkampani futhi inophawu lwe-electronic trust.
Uphawu lokuthembela
Ushintsho olusheshayo.
Yini ofuna ukuyenza manje?
Uma ufuna ukujwayelana nohlelo, indlela eshesha kakhulu ukuqala ukubuka ividiyo egcwele, bese ulanda inguqulo yedemo yamahhala bese usebenza nayo ngokwakho. Uma kunesidingo, cela isethulo kwabesekela lobuchwepheshe noma ufunde imiyalelo.
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Phakathi namahora ebhizinisi ngokuvamile siphendula phakathi kweminithi elingu-1
Ungaluthenga kanjani uhlelo?
Buka isithombe-skrini sohlelo
Buka ividiyo mayelana nohlelo
Landa uhlelo ngokuqeqeshwa okusebenzisanayo
Iziqondiso ezisebenzayo zohlelo kanye nenguqulo yedemo
Qhathanisa ukucushwa kohlelo
Bala izindleko zesofthiwe
Bala izindleko zefu uma udinga iseva yefu
Ubani umthuthukisi?
Isithombe-skrini sohlelo
Isithombe-skrini isithombe sesofthiwe esebenzayo. Kusuka kuyo ungakwazi ukuqonda ngokushesha ukuthi uhlelo lwe-CRM lubukeka kanjani. Senze isixhumi esibonakalayo sewindi esisekelwa idizayini ye-UX/UI. Lokhu kusho ukuthi ukusebenzelana komsebenzisi kusekelwe eminyakeni yolwazi lomsebenzisi. Isenzo ngasinye sitholakala lapho kulunge khona kakhulu ukusenza. Ngenxa yale ndlela enekhono, ukukhiqiza kwakho kuzoba okuphezulu. Chofoza esithombeni esincane ukuze uvule isithombe-skrini ngosayizi ogcwele.
Uma uthenga isistimu ye-USU CRM ngokucushwa okungenani kokuthi "Okujwayelekile", uzoba nokukhetha kwemiklamo evela kuzifanekiso ezingaphezu kwamashumi amahlanu. Umsebenzisi ngamunye wesoftware uzoba nethuba lokukhetha ukwakheka kohlelo ukuze kuhambisane nokuthanda kwabo. Zonke izinsuku zomsebenzi kufanele zilethe injabulo!
Izwe lanamuhla kanye nomnotho ubeka imithetho yabo ekwakheni ibhizinisi, lapho ngaphandle kokusetshenziswa kwamathuluzi akhethekile namasu kungeke kwenzeke ukuheha nokugcina amakhasimende ngempumelelo, ukufakwa kobuchwepheshe be-CRM noma enye isoftware kudinga indlela ecophelelayo, ukubandakanyeka kochwepheshe. Ukusetshenziswa kwezinhlelo zesimanje ezizenzakalelayo kusiza ukwakha ubudlelwano besikhathi eside, obuthembisayo nabalingani, abathengi, okuthi, ngendlela enekhono, kuzoholela ekwandeni kokuthengisa, ukwanda kokusebenza enkampanini. Ngokuvamile, osomabhizinisi bakhetha ukusebenzisa izinhlelo zokusebenza ezihlukene, ukuzifaka kumakhompiyutha omsebenzi, banesibopho semisebenzi ehlukene, kodwa abahlanganyeli, okusho ukuthi ngeke bakwazi ukufeza imigomo emikhulu. Ngakho-ke, kunengqondo kakhulu ukusebenzisa izixazululo ezihlanganisiwe ezingathuthukisa izinqubo ezidingekayo endaweni eyodwa, futhi uma isofthiwe enjalo iqukethe amathuluzi e-CRM, ikhwalithi yesevisi nokuxhumana namakhasimende kuzothuthuka. Inhloso yayo ifihliwe kusifinyezo ngokwaso, singahunyushwa sisuka esiNgisini njengokuphathwa kobudlelwano bekhasimende, okungukuthi, ukwakhiwa kwendlela yokuthengisa ekhiqizayo, lapho isixhumanisi esiyinhloko singesekhasimende, futhi abaphathi bakhetha ukunikezwa okungcono kakhulu kubo. Ukufaka isicelo sefomethi ye-CRM kusho ukuthola isethi yamathuluzi ahloselwe ukuthuthukisa isigaba ngasinye somsebenzi kanye nefaneli yokuthengisa. Njengoba inkampani ngayinye inezici zayo zomuntu ngamunye, isethi yezinketho ingase ihluke, kodwa ingqikithi ihlala ifana, enhlanganweni yezinqubo eziphumelelayo ekuthengisweni kwezimpahla noma ukuhlinzekwa kwezinsizakalo. Ukwethulwa kohlelo lwe-CRM kuzoba yisixazululo esisebenzayo sokuthuthukisa ukwaneliseka kwamakhasimende, kusetshenziswa ulwazi oluqoqiwe mayelana nokuziphatha kokuthenga. Lokhu, nakho, kukuvumela ukuthi uthuthukise ikhwalithi yesevisi, ukhuphule ukwethembeka nabalingani abanentshisekelo. Izimo zesimanje emnothweni kanye nokuncintisana okwandayo kuye kwaholela eqinisweni lokuthi osomabhizinisi kufanele balwele umthengi ngamunye, yilapho ukufakwa kwezinhlelo ezikhethekile ngobuchwepheshe be-CRM kungasiza.
Ubani umthuthukisi?
Akulov Nikolay
Uchwepheshe kanye nomklami omkhulu obambe iqhaza ekwakhiweni nasekuthuthukisweni kwale software.
2026-01-12
Ividiyo yokufakwa kwe-cRM
Le vidiyo ingesiNgisi. Kodwa ungazama ukuvula imibhalo engezansi ngolimi lwakho lwendabuko.
Okwamanje, imakethe yobuchwepheshe bolwazi igcwele izinhlinzeko, lezi yizicucu zezinkampani zonjiniyela, kanye nezicelo ezilula ezivela kubakhiqizi abangaziwa, kulula ukulahleka kule assortment. Izinhlangano ezinkulu zingafaka isicelo sokuthuthukiswa kwesofthiwe yangokwezifiso. Futhi, amapulatifomu anjalo angaba yimvelo yonke noma abe yinkimbinkimbi encane, umphathi ngamunye ngokwakhe unquma ukuthi iyiphi inketho evumelana nenkampani, ngokusekelwe kwizicelo kanye nesabelomali. Lapho ukhetha isistimu yokufaka, kubalulekile ukunquma imigomo, izinjongo, kanye nokulindelwe kusukela ekushintsheni kuya ku-automation. Ukuqonda umphumela wokugcina, kuzoba lula kuwe ukukala isoftware futhi uqhathanise izici ezibalulekile zokusebenza namandla. Njengomthetho, abathuthukisi ngokwabo bafaka isofthiwe, kodwa kukhona nalabo abahlinzeka ngezinsizakalo zokuhlanganisa. Amanye amafemu anquma ukusebenzisa ngokwawo, athole amalayisense kuphela. Sincoma ukusebenzisa izinsiza eziphelele eziza nokuthengwa kwesofthiwe, ngoba ubani, uma kungebona abathuthukisi, owazi kangcono ukufaka nokulungisa amathuluzi e-CRM. Uhlelo olukhethwe kahle ngesikhathi esifushane luzokwazi ukwandisa ukusebenza kahle komnyango wokuthengisa, kusetshenziswa imibiko yokuhlaziya njengesiqondiso esiyinhloko ekuthuthukiseni isu. Uhlelo olunjalo lungase lube i-Universal Accounting System, njengoba lunenani lezinzuzo ezengeziwe ngaphezu kokuhlelwa kwesofthiwe okufanayo. Ngakho-ke, uhlelo lune-interface eguquguqukayo, eguquguqukayo, okulula ukuyishintsha ngokusho kwezicelo zamakhasimende, ama-nuances wokwakha izindaba zangaphakathi. Ochwepheshe bazama ukwenza isicelo esingeke sibangele ubunzima ekubambeni nasekusebenziseni ngisho nalabo basebenzi ababengakaze bahlangabezane nezixazululo ezinjalo ngaphambili. Ngokuhlinzeka ngesifundo esifushane sokuqeqesha, esizothatha cishe amahora amabili futhi kuzoba indawo yokuqala kokuqala kokusebenza okusebenzayo.
Landa inguqulo yedemo
Lapho uqala uhlelo, ungakhetha ulimi.
Ungalanda inguqulo yedemo mahhala. Futhi usebenze ohlelweni amasonto amabili. Olunye ulwazi seluvele lufakiwe lapho ukuze lucaciselwe.
Ubani umhumushi?
Incwadi yeziqondiso
Ngemva kokufaka i-platform ye-USU CRM, abasebenzisi bazokwazi ukugcwalisa ngokushesha izinkomba ngolwazi kumakhasimende, ozakwethu, impahla, imishini yezobuchwepheshe yenhlangano, besebenzisa inketho yokungenisa. Isofthiwe izoqoqa idatha esigabeni ngasinye sokuthengiselana, ihlaziye futhi ibonise izibalo, ihlonze amaphuzu ezinkinga kufaneli yokuthengisa, isuse amaphuzu aholele ekulahlekelweni kokuthengiselana. Ngemuva kokuthi uhlelo selufakiwe kanye nokusebenza okuyisisekelo sekumisiwe, ungakwazi futhi uku-oda ukuhlanganiswa nesizindalwazi senkampani, ucingo, iposi, nokudala izindlela zokwenza imisebenzi ezenzakalelayo. Lokhu kuzobonakala eqinisweni lokuthi imilayezo eya kubathengi mayelana nesimo sezinhlelo zabo zokusebenza izofika ngokuzenzakalelayo, abaphathi bazokwazi ukuphendula ngokushesha kuma-oda amasha, kuyilapho ama-algorithms esofthiwe evumela ukusetha imisebenzi yochwepheshe. Uhlelo lokusebenza luzosiza futhi abaphathi ukuthi bahlole umthwalo womsebenzi wabasebenzi futhi bahlukanise ngokunengqondo isikhathi sokusebenza, ngaleyo ndlela bakhulise ukukhiqiza kwabo ngamunye wabo. Ukugqugquzela ukuxhumana phakathi kochwepheshe namakhasimende kanye nozakwabo kwenziwa ngokuthola uhla olugcwele lolwazi kuwo wonke amaphuzu. Umphumela wemvelo wokwenyuka kwenani lemisebenzi eqediwe kuzoba ukwanda kwenzuzo. Ngokuvamile kwezohwebo, izinhlangano zokukhiqiza, imishini ehlukahlukene isetshenziswa ezindaweni zokukhokha noma ezinqolobaneni, uhlelo lwe-USU lunamandla okuhlanganisa nabo ukuze kusheshiswe ukutholwa nokucubungula idatha. Noma yisiphi isenzo sabasebenzi sibonakala ku-database futhi silungisiwe, ngaleyo ndlela kube lula ukuhlolwa kwemisebenzi yabo futhi kuqedwe ukulahleka kokulandelana kwezikhathi kumaphrojekthi aqhubekayo, ngakho-ke noma ngabe osanda kufika ehamba, uzokwazi ukuqhubeka nomsebenzi.
Oda ukufakwa kwe-cRM
Ukuthenga uhlelo, vele usishayele noma usibhalele. Ochwepheshe bethu bazovumelana nawe ekucushweni kwesofthiwe efanele, balungise inkontileka kanye ne-invoyisi ukuze ukhokhe.
Ungaluthenga kanjani uhlelo?
Thumela imininingwane yenkontileka
Senza isivumelwano neklayenti ngalinye. Inkontileka iyisiqinisekiso sakho sokuthi uzothola lokho kanye okudingayo. Ngakho-ke, okokuqala udinga ukusithumelela imininingwane yebhizinisi elisemthethweni noma umuntu. Lokhu ngokuvamile akuthathi imizuzu engaphezu kwemi-5
Yenza inkokhelo kusengaphambili
Ngemva kokukuthumelela amakhophi askeniwe enkontileka kanye ne-invoyisi ukuze ukhokhe, kudingeka ukukhokha kusengaphambili. Sicela uqaphele ukuthi ngaphambi kokufaka uhlelo lwe-CRM, kwanele ukukhokha inani eliphelele, kodwa ingxenye kuphela. Izindlela zokukhokha ezahlukahlukene ziyasekelwa. Cishe imizuzu engu-15
Uhlelo luzofakwa
Ngemva kwalokhu, usuku oluthile lokufakwa kanye nesikhathi kuzovunyelwana ngakho nawe. Lokhu kuvame ukwenzeka ngosuku olufanayo noma ngakusasa ngemva kokuqedwa kwamaphepha. Ngokushesha ngemva kokufaka uhlelo lwe-CRM, ungacela ukuqeqeshwa komsebenzi wakho. Uma uhlelo luthengelwa umsebenzisi ongu-1, ngeke kuthathe isikhathi esingaphezu kwehora elingu-1
Jabulela umphumela
Jabulela umphumela ngokungapheli :) Okujabulisa kakhulu akuyona nje ikhwalithi isofthiwe eye yathuthukiswa ngayo ukuze isebenze ngokuzenzakalelayo umsebenzi wansuku zonke, kodwa futhi nokuntuleka kokuncika ngendlela yemali yokubhalisa yanyanga zonke. Phela, uzokhokha kanye kuphela ngohlelo.
Thenga uhlelo eselenziwe ngomumo
Futhi unga-oda ukuthuthukiswa kwesoftware yangokwezifiso
Uma unezidingo ezikhethekile zesofthiwe, oda ukuthuthukiswa ngokwezifiso. Khona-ke ngeke kudingeke uvumelane nohlelo, kodwa uhlelo luzolungiselelwa izinqubo zebhizinisi lakho!
Ukufakwa kwe-CRM
Ochwepheshe be-USU ngeke nje benze ukuqaliswa kanye nokucushwa kwedatha, kodwa futhi benze ukuhlaziya kokuqala komsebenzi wenkampani, bafake ifomu futhi bavumelane nemigomo yereferensi ukuze umphumela ujabulise kusukela ezinsukwini zokuqala zokusebenza. Ukufakwa kwesofthiwe enobuchwepheshe be-CRM kungenzeka kubathuthukisi abakusayithi noma kusetshenziswa isilawuli kude, ngoxhumo lwe-inthanethi. Kodwa ngaphambi kokwenza isinqumo sokuthenga amalayisense nokukhetha isethi efanelekile yezinketho, sincoma ukulanda inguqulo yedemo yamahhala futhi uhlole yonke into echazwe ngenhla ekusebenzeni. Njengoba ibhizinisi landa, amathuluzi engeziwe angase adingeke, futhi angasetshenziswa ngokucelwa ngenxa yokuguquguquka kokwenza ngokwezifiso. Ukukhethwa kwe-USU njengomsizi oyinhloko ekusebenzelaneni okuphumelelayo nabathengi nakho kuzoba isinyathelo sokwandisa ukuncintisana.