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Iqembu lezinhlelo: Ukuzenzakalelayo kwebhizinisi
Izixazululo ze-CRM
- I-copyright ivikela izindlela ezihlukile zokuzenzakalela kwebhizinisi ezisetshenziswa ezinhlelweni zethu.
I-copyright - Singabashicileli besofthiwe abaqinisekisiwe. Lokhu kuboniswa ohlelweni lokusebenza uma usebenzisa izinhlelo zethu nezinguqulo zedemo.
Umshicileli oqinisekisiwe - Sisebenza nezinhlangano emhlabeni wonke kusukela kwamabhizinisi amancane kuya kwamakhulu. Inkampani yethu ifakiwe kurejista yamazwe ngamazwe yezinkampani futhi inophawu lwe-electronic trust.
Uphawu lokuthembela
Ushintsho olusheshayo.
Yini ofuna ukuyenza manje?
Uma ufuna ukujwayelana nohlelo, indlela eshesha kakhulu ukuqala ukubuka ividiyo egcwele, bese ulanda inguqulo yedemo yamahhala bese usebenza nayo ngokwakho. Uma kunesidingo, cela isethulo kwabesekela lobuchwepheshe noma ufunde imiyalelo.
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Phakathi namahora ebhizinisi ngokuvamile siphendula phakathi kweminithi elingu-1
Ungaluthenga kanjani uhlelo?
Buka isithombe-skrini sohlelo
Buka ividiyo mayelana nohlelo
Landa inguqulo yedemo
Qhathanisa ukucushwa kohlelo
Bala izindleko zesofthiwe
Bala izindleko zefu uma udinga iseva yefu
Ubani umthuthukisi?
Isithombe-skrini sohlelo
Isithombe-skrini isithombe sesofthiwe esebenzayo. Kusuka kuyo ungakwazi ukuqonda ngokushesha ukuthi uhlelo lwe-CRM lubukeka kanjani. Senze isixhumi esibonakalayo sewindi esisekelwa idizayini ye-UX/UI. Lokhu kusho ukuthi ukusebenzelana komsebenzisi kusekelwe eminyakeni yolwazi lomsebenzisi. Isenzo ngasinye sitholakala lapho kulunge khona kakhulu ukusenza. Ngenxa yale ndlela enekhono, ukukhiqiza kwakho kuzoba okuphezulu. Chofoza esithombeni esincane ukuze uvule isithombe-skrini ngosayizi ogcwele.
Uma uthenga isistimu ye-USU CRM ngokucushwa okungenani kokuthi "Okujwayelekile", uzoba nokukhetha kwemiklamo evela kuzifanekiso ezingaphezu kwamashumi amahlanu. Umsebenzisi ngamunye wesoftware uzoba nethuba lokukhetha ukwakheka kohlelo ukuze kuhambisane nokuthanda kwabo. Zonke izinsuku zomsebenzi kufanele zilethe injabulo!
Ukuzenzakalela kwamabhizinisi amakhulu naphakathi ezindaweni zangempela zesimanje sekuyinto evamile, kodwa lokhu ikakhulukazi kusebenza ezinhlotsheni ezahlukene zokubala, ubudlelwano bamakhasimende, ngaphandle kokungavamile, abufakiwe emisebenzini yesofthiwe, nakuba izixazululo ze-CRM zingandisa ukusebenza kahle komnyango wokuthengisa. , okuzothinta ngokufanele ukukhula kwenzuzo. Amabhizinisi amancane, empeleni, awacabangi inketho yokwethula isoftware ekhethekile, ekholelwa ukuthi angakwazi ukubhekana nawo ngokwawo. Kodwa ngisho nasebhizinisini elincane, ubuchwepheshe besimanje bunganikeza ukwesekwa, ukuthatha i-accounting, imisebenzi evamile, okwenza kube nokwenzeka ukuqondisa yonke imizamo yokwandisa ibhizinisi. Indaba yobudlelwano bamakhasimende idinga indlela ekhethekile ekuxazululeni osomabhizinisi abancane nabakhulu. Manje akwanele nje ukukhiqiza umkhiqizo wekhwalithi, ukunikeza isevisi edingekayo, kuyadingeka ukudlulisela kumthengi ukuthi kungani inkampani yakho ingcono kunezinye. Ubudlelwano bemakethe bubeka imithetho yabo, isixazululo esingaba ukwethulwa kobuchwepheshe be-CRM, lapho wonke amathuluzi egxile ekuheheni nasekugcineni abathengi. Uma abaphathi bezokuthengisa bangaphambili berekhoda izingcingo nezinye izinhlobo zokusebenzisana njengoba bekubalungele, noma, ezimweni ezimbi kakhulu, kumathebula, lapho-ke bekungekho indlela eyodwa yokulawula okulandelayo. Eqinisweni, azikho izixazululo ezinjengalezi zokubhalisa izingcingo ezingenayo, izicelo ezitholwe kusayithi, ngakho-ke, labo ababhekene nezigaba ezilandelayo abatholakalanga. Emabhizinisini amancane, ngenkathi kusekhona amakhasimende ambalwa, kubonakala sengathi lokhu akuyona inkinga nhlobo, yonke into ihlezi ilawulwa, kodwa ngokukhula kwesisekelo, inani lolwazi oludinga ukurekhodwa nolwenziwa luyanda, futhi kulapho izinkinga ziqala khona, umphumela wukuhamba kwamakhasimende ezimbangini. Kulokhu, ukubalwa kwezimali kwangempela kugcinwa kuphela ezingeni lama-oda akhokhelwayo, ukuthunyelwa kwemikhiqizo. Ngesikhathi esifanayo, akunakwenzeka ukucacisa imiphumela yomsebenzi wabasebenzi, akukho ukucaca kwezinqubo. Kunoma yiliphi ibhizinisi, kukhona futhi isikhashana lapho omunye wabangaphansi eyeka noma eya eholidini elide, futhi amaphrojekthi abo ahlala engaphelele, othintana nabo abamisiwe bayalahleka.
Ubani umthuthukisi?
Akulov Nikolay
Uchwepheshe kanye nomklami omkhulu obambe iqhaza ekwakhiweni nasekuthuthukisweni kwale software.
2026-02-26
Ividiyo yezixazululo ze-cRM
Le vidiyo ingesiNgisi. Kodwa ungazama ukuvula imibhalo engezansi ngolimi lwakho lwendabuko.
Njengoba sishilo ngaphambili, isixazululo esingcono kakhulu kungaba ukushintshela ku-automating hhayi kuphela ukuphatha, kodwa futhi nobudlelwano nabalingani, kusetshenziswa ubuchwepheshe be-CRM. Njengolunye lwezinhlelo ezinhle kakhulu kulo mkhakha, siphakamisa ukuthi kucatshangelwe Uhlelo Lokubalwa Kwezimali Lomhlaba Wonke, oludalwe ochwepheshe bezinga eliphezulu abanolwazi olunzulu ekusetshenzisweni kwesofthiwe. Ukuhluka kokuthuthukiswa kulele ekukwazi ukuzivumelanisa nanoma iyiphi indawo yomsebenzi, usayizi wenkampani nawo akusho lutho, ngisho nebhizinisi elincane lizothola amathuluzi afanelekayo ngokwalo. Ukucushwa kwe-software ye-USU kuzoba yisixazululo esiphelele se-CRM kumabhizinisi amancane kanye nosomabhizinisi abanolwazi, njengoba kuzothatha izintambo zokuphatha izinqubo zangaphakathi, kusize ukuletha ubudlelwano phakathi kwabasebenzi, ozakwethu, ngokusebenzisa i-electronic database ibe yi-oda elilodwa. Awusadingeki ufune ulwazi kumathebula amaningi, kumafolda anamadokhumenti, inkundla izohlanganisa ulwazi kuzinkomba. Abasebenzisi bazokwazi ukudala ikhadi elisha ngezinkinobho ezimbalwa bese bebhalisa iklayenti, lokhu akusebenzi nje kuphela kulwazi olujwayelekile, kodwa futhi nethuba lokunamathisela izinkontileka, imibhalo, izithombe. Ukuze useshe ngokushesha idatha kuplathifomu ye-CRM, ungasebenzisa imenyu yokuqukethwe, lapho noma iyiphi into itholakala ngezinombolo ezimbalwa noma izinhlamvu. Isofthiwe isetshenziselwa ukucubungula izicelo ezivela kubathengi abangaba abathengi, ezivezwa kusizindalwazi, kungakhathaliseki indlela yokuthola idatha. Umhleli we-elekthronikhi uzoba isevisi ewusizo, ngeke avumele imicimbi ebalulekile ehleliwe engekho futhi uzokhumbuza isisebenzi ngakho. Ukusetshenziswa kwamathuluzi e-CRM ngeke kube usizo kuphela kubasebenzi, umnyango wokuthengisa, kodwa nabaphathi. Uhlelo luzokhiqiza iphakethe lokubika, ngokuya ngemingcele emisiwe nangesikhathi, okwenza kube lula ukulawula inhlangano.
Landa inguqulo yedemo
Lapho uqala uhlelo, ungakhetha ulimi.
Ungalanda inguqulo yedemo mahhala. Futhi usebenze ohlelweni amasonto amabili. Olunye ulwazi seluvele lufakiwe lapho ukuze lucaciselwe.
Ubani umhumushi?
Inkundla evela ku-USU izoba inketho engcono kakhulu yenhlangano lapho ibheka izixazululo ze-CRM ezihlanganisa ukusebenza kwesistimu yokubala. Amakhono abanzi esicelo azophinde abhekane nokuphathwa kwesikhathi senkampani kanye nezinsiza zabantu, lokhu kusebenza ekusatshalalisweni kwemisebenzi, nokuqapha okulandelayo kokuhambisana nezinsuku zokugcina zokuqalisa. Ochwepheshe akudingeki bachithe isikhathi esiningi belungiselela umbiko ngemisebenzi eqediwe, uhlelo luzokwenza lokhu ngokuzenzakalelayo futhi luthumele kumphathi. Emabhizinisini amancane, aphakathi nendawo namakhulu, kusetshenziswa imishini ehlukene, ulwazi okufanele ludluliselwe ku-database, kodwa uma ukuhlanganiswa kwenziwa, idatha izongena ngokushesha ekucutshungulweni kwesofthiwe. Ngezigaba ezahlukene zama-counterparties, abaphathi bazokwazi ukunikeza izimo ezihlukene, amanani, kwanele ukukukhombisa ekhadini, uhlelo luzosebenzisa uhlu lwamanani oluhambisanayo lwezibalo. Futhi, ama-algorithms e-software azoba usizo lapho kuhlolwa ukuhambisana kokutholakala kwezikhundla endaweni yokugcina impahla, ekuxhumaniseni uhlelo lokuhlinzeka namanye ama-nuances athinta impumelelo yomsebenzi. Ngokungafani nezinye izixazululo emkhakheni wokuzenzakalela kwefomethi ye-CRM, i-USU ingalungiselelwa imisebenzi ethile futhi yakhe indawo yokusebenza elula. Ngenxa yokuhlukaniswa kwamalungelo okufinyelela ku-database, kuzokwazi ukuvikela ulwazi oluyimfihlo kulabo, emsebenzini, okungafanele bazi lokhu. Umnikazi we-akhawunti onendima eyinhloko kuphela ozokwazi ukulawula ububanzi balabo abangaphansi kwabo, andise njengoba kudingeka. Izinkinga zokulungiselela imibhalo yezinhlelo zokusebenza zizophinde zibe umsebenzi we-software, kusheshiswe kakhulu izinqubo kanye nokuqedwa kokuthengiselana. Ubuchwepheshe obusetshenziswa ekucushweni buhambisana nezindinganiso zomhlaba, ngakho-ke nezinkampani zakwamanye amazwe zizokwazi ukusebenzisa iphrojekthi yethu ebhizinisini lazo.
Oda izixazululo ze-cRM
Ukuthenga uhlelo, vele usishayele noma usibhalele. Ochwepheshe bethu bazovumelana nawe ekucushweni kwesofthiwe efanele, balungise inkontileka kanye ne-invoyisi ukuze ukhokhe.
Ungaluthenga kanjani uhlelo?
Thumela imininingwane yenkontileka
Senza isivumelwano neklayenti ngalinye. Inkontileka iyisiqinisekiso sakho sokuthi uzothola lokho kanye okudingayo. Ngakho-ke, okokuqala udinga ukusithumelela imininingwane yebhizinisi elisemthethweni noma umuntu. Lokhu ngokuvamile akuthathi imizuzu engaphezu kwemi-5
Yenza inkokhelo kusengaphambili
Ngemva kokukuthumelela amakhophi askeniwe enkontileka kanye ne-invoyisi ukuze ukhokhe, kudingeka ukukhokha kusengaphambili. Sicela uqaphele ukuthi ngaphambi kokufaka uhlelo lwe-CRM, kwanele ukukhokha inani eliphelele, kodwa ingxenye kuphela. Izindlela zokukhokha ezahlukahlukene ziyasekelwa. Cishe imizuzu engu-15
Uhlelo luzofakwa
Ngemva kwalokhu, usuku oluthile lokufakwa kanye nesikhathi kuzovunyelwana ngakho nawe. Lokhu kuvame ukwenzeka ngosuku olufanayo noma ngakusasa ngemva kokuqedwa kwamaphepha. Ngokushesha ngemva kokufaka uhlelo lwe-CRM, ungacela ukuqeqeshwa komsebenzi wakho. Uma uhlelo luthengelwa umsebenzisi ongu-1, ngeke kuthathe isikhathi esingaphezu kwehora elingu-1
Jabulela umphumela
Jabulela umphumela ngokungapheli :) Okujabulisa kakhulu akuyona nje ikhwalithi isofthiwe eye yathuthukiswa ngayo ukuze isebenze ngokuzenzakalelayo umsebenzi wansuku zonke, kodwa futhi nokuntuleka kokuncika ngendlela yemali yokubhalisa yanyanga zonke. Phela, uzokhokha kanye kuphela ngohlelo.
Thenga uhlelo eselenziwe ngomumo
Futhi unga-oda ukuthuthukiswa kwesoftware yangokwezifiso
Uma unezidingo ezikhethekile zesofthiwe, oda ukuthuthukiswa ngokwezifiso. Khona-ke ngeke kudingeke uvumelane nohlelo, kodwa uhlelo luzolungiselelwa izinqubo zebhizinisi lakho!
Izixazululo ze-CRM
Uhlelo olwakhiwe yithi lufanele izixazululo ze-CRM zamabhizinisi amancane, njengoba kulula kakhulu ukufunda, ngisho nomuntu oqalayo uzoqonda ngokushesha isimiso sokwakha amamojula. Ezinhlanganweni zakwamanye amazwe, sinikeza inguqulo yamazwe ngamazwe yesofthiwe enekhono lokuhumusha amamenyu namafomu edokhumentari olimini oludingekayo. Ochwepheshe balungele ukusebenza ngezidingo zomuntu ngamunye, badale isisombululo esikhethekile se-turnkey. Ukuthenga amalayisense nokufaka uhlelo lokusebenza kuzokuvumela ukuthi uthuthuke futhi ube yinhloko namahlombe ngaphezu kwezimbangi zakho noma usebunzimeni. Ngokushesha ngemva kokuqaliswa, uzobona ukukhuphuka kwekhwalithi yokuxhumana nabalingani, ukwehla kwezindleko kanye nezinga eliphezulu lokulawula ukuphathwa kwabanikazi bamabhizinisi.