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Iqembu lezinhlelo: Ukuzenzakalelayo kwebhizinisi
Ukuphathwa kwedeski losizo
- I-copyright ivikela izindlela ezihlukile zokuzenzakalela kwebhizinisi ezisetshenziswa ezinhlelweni zethu.
I-copyright - Singabashicileli besofthiwe abaqinisekisiwe. Lokhu kuboniswa ohlelweni lokusebenza uma usebenzisa izinhlelo zethu nezinguqulo zedemo.
Umshicileli oqinisekisiwe - Sisebenza nezinhlangano emhlabeni wonke kusukela kwamabhizinisi amancane kuya kwamakhulu. Inkampani yethu ifakiwe kurejista yamazwe ngamazwe yezinkampani futhi inophawu lwe-electronic trust.
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Ushintsho olusheshayo.
Yini ofuna ukuyenza manje?
Uma ufuna ukujwayelana nohlelo, indlela eshesha kakhulu ukuqala ukubuka ividiyo egcwele, bese ulanda inguqulo yedemo yamahhala bese usebenza nayo ngokwakho. Uma kunesidingo, cela isethulo kwabesekela lobuchwepheshe noma ufunde imiyalelo.
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Buka isithombe-skrini sohlelo
Buka ividiyo mayelana nohlelo
Landa inguqulo yedemo
Qhathanisa ukucushwa kohlelo
Bala izindleko zesofthiwe
Bala izindleko zefu uma udinga iseva yefu
Ubani umthuthukisi?
Isithombe-skrini sohlelo
Isithombe-skrini isithombe sesofthiwe esebenzayo. Kusuka kuyo ungakwazi ukuqonda ngokushesha ukuthi uhlelo lwe-CRM lubukeka kanjani. Senze isixhumi esibonakalayo sewindi esisekelwa idizayini ye-UX/UI. Lokhu kusho ukuthi ukusebenzelana komsebenzisi kusekelwe eminyakeni yolwazi lomsebenzisi. Isenzo ngasinye sitholakala lapho kulunge khona kakhulu ukusenza. Ngenxa yale ndlela enekhono, ukukhiqiza kwakho kuzoba okuphezulu. Chofoza esithombeni esincane ukuze uvule isithombe-skrini ngosayizi ogcwele.
Uma uthenga isistimu ye-USU CRM ngokucushwa okungenani kokuthi "Okujwayelekile", uzoba nokukhetha kwemiklamo evela kuzifanekiso ezingaphezu kwamashumi amahlanu. Umsebenzisi ngamunye wesoftware uzoba nethuba lokukhetha ukwakheka kohlelo ukuze kuhambisane nokuthanda kwabo. Zonke izinsuku zomsebenzi kufanele zilethe injabulo!
Eminyakeni yamuva, izinkampani eziholayo ze-IT zincamela ukwenza ngokuzenzakalelayo ukuphathwa kweDeski Losizo ukuze kusebenze ngokukhulu ucingo ngalunye oluya kusevisi yokusekela, ukulungiselela ngokuzenzakalelayo imibiko nokuqapha izinsiza ezibonakalayo, futhi kwakhiwe ubudlelwano besikhathi eside nobukhiqizayo namakhasimende. Izinzuzo zokulawula okuzenzakalelayo azihlali zibonakala ngokushesha. Isakhiwo Sedeski Losizo sithathwa njengeyinkimbinkimbi futhi enezigaba eziningi, lapho ukunakwa okukhethekile kukhokhwa ezindabeni zokuxhumana, ezinye izici zobuchwepheshe nezokulungisa, ngokuvamile, ukusebenza okulinganiselayo kwenkampani. Isistimu yeSofthiwe ye-USU (usu.kz) ifunde okukhethekile nobunzima besiqondiso seDeski Losizo ngokwanele ukuze kungabikho iphutha lapho kukhethwa amathuluzi ayisisekelo, amakhono okusebenza ahambisana ngokungaguquguquki nokuphatha okunengqondo nokusebenza kahle. Ukugcinwa ngakunye kuhlukile. Ukuphathwa kwedijithali kuncike ngokuphelele ekubalweni kokusebenza kwekhwalithi ephezulu, lapho abasebenzi bekwazi ukucubungula izicelo ngokushesha, benze itafula labasebenzi, basabalalise ngokuhlelekile izinga lomsebenzi futhi ngesikhathi esifanayo babhekane nezindaba zokuhlinzekwa kwempahla. Amarejista eDeski Losizo aqukethe ulwazi ngezinqubo zamanje nezingcingo, amaphakheji wemibhalo ehambisanayo, noma yiluphi uhlobo lokubika lulungiswa ngokuzenzakalelayo. Ngenxa yalokho, ukuphatha kuba nzima, lapho kungekho nesisodwa isici esingalawuleki. Umsebenzi wesakhiwo uboniswa ngokuqondile ngesikhathi sangempela, esithinta ngokungaguquki ikhwalithi yokulawula. Ungathola ngokushesha izinkinga nokungalungi, wenze izinguquko, uxazulule izinkinga zenhlangano, uxhumane nabasebenzi kanye nababhalisile besizinda samakhasimende. Ideski Losizo livumela ukushintshisana ngedatha ngokukhululekile emisebenzini yamanje, amanye amadokhumenti, nemibiko, izibalo zokuhlaziya, okuthuthukisa kakhulu ukuphathwa. Asikho isidingo sokuthatha izinyathelo ezingadingekile, ukuchitha isikhathi, ukusebenzisa eziningana ezahlukene ngezinhlelo zabo zenhloso. Ukuphathwa kokuxhumana kwamakhasimende kuwela ngaphansi kolawulo lwenkundla yeDeski Losizo lapho ungakwazi ukuxhumana ngokushesha nomuntu (noma iqembu lonke) nge-SMS, ucacise imininingwane yesicelo, ukwazisa ngezigaba zomsebenzi, ukwabelana ngolwazi lokukhangisa, njll.
Ubani umthuthukisi?
Akulov Nikolay
Uchwepheshe kanye nomklami omkhulu obambe iqhaza ekwakhiweni nasekuthuthukisweni kwale software.
2026-01-12
Ividiyo yokuphathwa kwedeski losizo
Le vidiyo ingesiRashiya. Asikakwazi ukwenza amavidiyo ngezinye izilimi.
Izinkundla ze-Help Desk sezisakazeke kakhulu embonini yesimanje ye-IT. Ziyakhiqiza, ziyasebenza, zikhululekile ukuzisebenzisa, zinebanga elibucayi kakhulu lokusebenza elilawula ngokuphelele ukuphathwa kwesondlo sokusekela. Akukho isici esinganakiwe. Ngesikhathi esifanayo, izixazululo ezihluke ngokuphelele zethulwa emakethe. Kubalulekile ukwenza ukukhetha okulungile, ukutadisha ngokucophelela izinketho eziyisisekelo kanye nezengezo ezikhokhelwayo, ungayeki ukusebenza kokuhlola, ngakho-ke uhlelo luba usizo ngempela. Iplathifomu Yedeski Losizo iqapha ukuphatha kanye nokusebenza kosekelo lobuchwepheshe banesibopho sokuxhumana namakhasimende, futhi ilungiselela imibiko ngokuzenzakalelayo. Ukucushwa kuhlose ukuthuthukisa ukuphathwa nokunciphisa izindleko zansuku zonke, okuhlanganisa izinqubo zokufaka izicelo, ukubhaliswa, ukuqasha ochwepheshe bezimo ezithile zomsebenzi. Ungalungisa izikhathi zomnqamulajuqu usebenzisa isihleli esakhelwe ngaphakathi, futhi usabalalise ngokuzenzakalelayo umthwalo womsebenzi kubasebenzi. Uma izinsiza ezengeziwe zingadingeka kwezinye izinhlelo zokusebenza, abasebenzisi bazokwaziswa ngokufanele.
Landa inguqulo yedemo
Lapho uqala uhlelo, ungakhetha ulimi.
Ungalanda inguqulo yedemo mahhala. Futhi usebenze ohlelweni amasonto amabili. Olunye ulwazi seluvele lufakiwe lapho ukuze lucaciselwe.
Ubani umhumushi?
Ungacabangi kakhulu ngekhompyutha. I-Help Desk interface ilula futhi iyafinyeleleka. Sincoma ukuthi ujwayelane nekhithi yamathuluzi ngokuqondile ekusebenzeni. Ukuphathwa kokuhamba komsebenzi kuthathwa njengokuphelele. Ngayinye yazo ingahlukaniswa kalula ngezigaba ukuze ilawule isigaba ngasinye, isebenzise izinsiza ngokunengqondo, futhi ingathwali abasebenzi ngokweqile. Ungahlala uthintana namakhasimende ngemojula yemiyalezo ye-SMS eyakhelwe ngaphakathi. Ilula futhi ingokoqobo. Abasebenzisi bayakwazi ukushintshanisa ngokukhululekile imibhalo nemibiko, izithombe eziyingcaca, amasampula okuhlaziya. Amamethrikhi amanje eDeski Losizo aboniswa ngokubonakalayo ukuze ukwazi ukuhlonza izinkinga ngokushesha, wenze izinguquko, futhi uzuze imiphumela yokusebenza ehleliwe. Indlela yokuphathwa kwedijithali idume ngezinga layo eliphezulu lomsebenzi wokuhlaziya, lapho, ngokuqapha, kungenzeka ukuthuthukisa ukuphatha, ukwethula izindlela ezintsha zenhlangano, nokwandisa ububanzi bezinsizakalo. Ngosizo lwemojuli yezaziso, ungagcina izandla zakho zilandelana nezenzakalo, ulandelele okufika ngesikhathi kanye nokusebenza okuhleliwe. Ungabali ngaphandle ithuba lokuhlanganisa isofthiwe namasevisi namasevisi athuthukile. Uhlelo lusetshenziswa ngempumelelo izinkampani ze-IT zamaphrofayili ahlukahlukene, izikhungo zamakhompiyutha zanamuhla, abantu ngabanye, kanye nezinhlaka zikahulumeni. Izibuyekezo zinhle ngokwedlulele. Akuzona zonke izinketho ezitholakele kunguqulo eyisisekelo yesethi ephelele. Ezinye izici ziyatholakala ngenkokhelo. Siphakamisa ukutadisha uhlu oluhambisanayo. Qala ngokuhlolwa ukuze uqiniseke ukuthi iphrojekthi isezingeni eliphezulu, linganisa okuhle nokubi, futhi uzilolonge kancane. Ukugcinwa kwesevisi yabathengi bezimpahla nezinsizakalo kuyisethi yemisebenzi yokuphatha eyenziwa umnyango wesevisi wenhlangano nomkhiqizi ukuze kuqinisekiswe ukuvikelwa okusemthethweni nokwaneliseka kwezenhlalo nezomnotho zomthengi ngenxa yokusetshenziswa kwezimpahla ezithengiwe. Njengamanje, umkhakha wezinsizakalo uthuthuka ngokushesha kunokukhiqizwa kwezinto ezibonakalayo futhi uba umkhakha omkhulu wezomnotho. Kodwa-ke, indlela izinhlaka zombuso ezibheka ngayo umkhakha wezinsiza mayelana nokuthile okuphansi ibambezela inqubekelaphambili yomphakathi. Kuyadingeka ukugxila ohlelweni olusha lwezimiso zokuphatha, kanye nokwethulwa kwesoftware yokuphatha okuzenzakalelayo yekhwalithi ephezulu.
Oda ukuphathwa kwedeski losizo
Ukuthenga uhlelo, vele usishayele noma usibhalele. Ochwepheshe bethu bazovumelana nawe ekucushweni kwesofthiwe efanele, balungise inkontileka kanye ne-invoyisi ukuze ukhokhe.
Ungaluthenga kanjani uhlelo?
Thumela imininingwane yenkontileka
Senza isivumelwano neklayenti ngalinye. Inkontileka iyisiqinisekiso sakho sokuthi uzothola lokho kanye okudingayo. Ngakho-ke, okokuqala udinga ukusithumelela imininingwane yebhizinisi elisemthethweni noma umuntu. Lokhu ngokuvamile akuthathi imizuzu engaphezu kwemi-5
Yenza inkokhelo kusengaphambili
Ngemva kokukuthumelela amakhophi askeniwe enkontileka kanye ne-invoyisi ukuze ukhokhe, kudingeka ukukhokha kusengaphambili. Sicela uqaphele ukuthi ngaphambi kokufaka uhlelo lwe-CRM, kwanele ukukhokha inani eliphelele, kodwa ingxenye kuphela. Izindlela zokukhokha ezahlukahlukene ziyasekelwa. Cishe imizuzu engu-15
Uhlelo luzofakwa
Ngemva kwalokhu, usuku oluthile lokufakwa kanye nesikhathi kuzovunyelwana ngakho nawe. Lokhu kuvame ukwenzeka ngosuku olufanayo noma ngakusasa ngemva kokuqedwa kwamaphepha. Ngokushesha ngemva kokufaka uhlelo lwe-CRM, ungacela ukuqeqeshwa komsebenzi wakho. Uma uhlelo luthengelwa umsebenzisi ongu-1, ngeke kuthathe isikhathi esingaphezu kwehora elingu-1
Jabulela umphumela
Jabulela umphumela ngokungapheli :) Okujabulisa kakhulu akuyona nje ikhwalithi isofthiwe eye yathuthukiswa ngayo ukuze isebenze ngokuzenzakalelayo umsebenzi wansuku zonke, kodwa futhi nokuntuleka kokuncika ngendlela yemali yokubhalisa yanyanga zonke. Phela, uzokhokha kanye kuphela ngohlelo.
Thenga uhlelo eselenziwe ngomumo
Futhi unga-oda ukuthuthukiswa kwesoftware yangokwezifiso
Uma unezidingo ezikhethekile zesofthiwe, oda ukuthuthukiswa ngokwezifiso. Khona-ke ngeke kudingeke uvumelane nohlelo, kodwa uhlelo luzolungiselelwa izinqubo zebhizinisi lakho!
