CRM for printing house

CRM for printing house

Modern printing houses are rapidly developing and this concerns not only automated printing tools. Accounting and customer service are also being improved. Today, management through CRM for printing houses is actively used in work.

This system is designed for simplified management of clients, orders and business processes in the industry. USU Company offers you a modern solution that will optimize your activities.

CRM system for printing house

The CRM system for a printing house from USU will make customer management professional. The system can be used to maintain a database of service consumers. USU can store data on clients, their contacts and information on the history of interactions. You will be able to manage statuses: new, regular, VIP and so on.

The software can also be used to track activity: order dates, preferences and frequency of requests. This way, you can easily build a suitable strategy for interactions with specific clients, taking into account their needs.

CRM for printing houses

CRM for printing houses will help in managing orders. Firstly, in the system you can create them and arrange them according to the specified criteria. For example, you can specify the size of the product, circulation, color and other characteristics. In the CRM you can conduct full support of the order fulfillment: you can implement statuses from acceptance of the application to shipment and track them.

The software can be used to manage deadlines. For example, you can implement automatic reminders about deadlines, delays, the need for certain actions upon reaching the sent status, etc. When implementing additional services in the system, you can register them: design, delivery, post-printing processing, etc.

CRM system for printing

The CRM system for printing will allow you to carry out effective work in the field of finance. For example, you will be able to work with invoices and control payments. You will be able to keep track of prepayments and debts, generate reports on income, expenses and profit. The system will show the profitability of your processes.

CRM for printing

CRM for a printing house will allow you to easily plan the production of finished products. For example, you will be able to quickly calculate the cost of orders. It can reflect: registration of materials, working hours and additional services. With heavy loads, you can manage equipment loading and maintain a work schedule.

At the same time, it is also possible to ensure coordination between departments, distribute tasks between designers, printers, logisticians, and so on.

The system can be used to implement effective work with communications and notifications. You can organize reminders to clients about deadlines and payments. You can also automate mailings of promotions, new services, and notifications about the readiness of an order. We can custom-design a bot for you to communicate with clients.

CRM for printing will allow you to work with analytics and reports. For example, you will be able to analyze orders by frequency, volume, type of product, etc. You can also evaluate the productivity of employees: who processed more orders, the speed of execution, customer satisfaction, etc. Through the CRM, you can get data on key indicators: revenue, profit, production efficiency.

During the activity, consumables are inevitably purchased and consumed, so it is very important to keep inventory records. Through the USU, this can be easily implemented, you can even ensure automatic write-off of materials when performing standard orders.

With USU, you can provide various types of integration, for example, with an accounting program for financial accounting, cash and warehouse equipment, etc. If necessary, we can provide a connection to websites and marketplaces for accepting orders online.

CRM for printing will help you increase customer loyalty. Using the software, you can implement any loyalty program and correctly manage discounts and promotions. We can also provide tools for tracking feedback. This describes only a small part of what we could provide you, more details can be obtained on our website or during a personal consultation.