Automation of courier service

Automation of courier service

Automation of the courier service is ensured by installing a specialized development that facilitates competent management control and accounting of internal processes. Given the increasing demand for online trading, the demand for courier services has increased. Millions of parcels of various purposes, categories, and weights are delivered and sent daily. It is impossible to cope with the tasks in this area of activity on your own, therefore specialized developments come to the rescue, which, by optimizing work resources, help the management and employees of the organization in solving routine tasks. Today, there are many such programs, differing in functionality, price ratio, processing speed and storage of information data.

To choose a worthy utility, you need to spend a lot of time, considering the comparison of the functionality that suits your business parameters. However, if you listen to our advice, pay attention to the program "Universal Accounting System", you will receive a long-term multifunctional assistant that automates daily processes with an improvement in the quality of work in all areas. The application is ideal for any level of user training when working in software, having a beautiful interface design, taking into account individual settings. The developers took into account all the wishes of users for productive activities, performing work tasks daily. The application is intuitively adaptable, suitable for the installation of any operating system Windows, iOS, Android. There is no need to constantly be in the office, free movement from work and from home is available.

Courier service automation system

The courier service automation system fits the budget, does not provide for additional costs, including the absence of a monthly subscription fee and the presence of a wide variety of modules and tools that do not provide for the need to purchase additional applications or configurations. A specialized multifunctional program provides for entry from a shortcut on the desktop, entering the login and password from the account by each employee, having previously registered in the database. For each user, work device, an individual purchase of a licensed program is provided. To carry out comfortable and productive activities, it is provided to customize the control panel with a choice of screensaver themes, using one or more foreign languages from a wide variety of 96 types, selection of modules and tools, templates. The application provides convenient and high-quality management in a one-time format over an unlimited number of courier departments, combining all departments. Thus, the manager of this type of business will be able to remotely supervise all processes, analyzing the performance of each employee, identifying the most active departments, analyzing customer ratings.

Delivery service automation software

The program for automation of delivery service provides the necessary modular and instrumental support, implementing all processes in electronic form. Requests for delivery and transportation will be carried out in digital form, excluding the occurrence of errors, downtime or loss of applications. All requests from customers will be processed in turn, recording the date and time of submission and execution. To enroll high-quality delivery, the use of large-scale maps is provided, taking into account the built-in capabilities of the system. Thus, directly in the program it is possible to display exact addresses for subsequent delivery, building routes for the prompt fulfillment of goals, calculating the total time and cost of courier services. To improve the quality of work, it is possible to see the status and location of couriers using GPS navigators. Automated software provides the ability to accept applications from customers for delivery online or by phone. Thus, customers can get advice not only from specialists, but also independently on the site, with which the application is actively synchronized, works in real time. The data in the system is regularly updated in order to provide users with up-to-date information about the status of orders, delivery, cost, etc.

Delivery service program

The program for the delivery service allows you to rationally use the working time of employees. For example, to provide up-to-date information to customers about the status and time of delivery, it is envisaged to send voice or text messages, notifications. Sending messages to Viber, E-mail, SMS, WhatsApp is carried out automatically. Also, customers can independently contact for information by contact phone numbers, while employees of the delivery department can use the PBX telephony function to display information by phone with the display of up-to-date information on the monitor screen. Thus, it is possible to optimize the consumption of working time taking into account the increase in loyalty and customer service, increasing the volume of work performed.

For convenience and rational assessment of labor activity by the management, it is envisaged to display the total number of served clients with completed orders for delivery to certain employees. Monthly, based on the actual analyzed activity of each employee, a calculation is provided for calculating wages. Remuneration is based on a fixed salary or piecework based on the volume of work done. Work schedules will be generated automatically, distributing the workload evenly among all employees of the organization. In addition to generating schedules for employees, it is also envisaged to use additional vehicles or interact with courier companies. All information will be recorded in the database, in case of force majeure using other means of delivery, taking into account the deadline.

CRM for courier service

The CRM application for the courier service provides a high-quality reflection of the details, history of requests, applications, calculations and payments, discounts in a single customer base. The program provides for the use of a self-developed CRM base, and also taking into account the expansion of the business using third-party sites using the grabber function. Thus, by filtering by age, regional location, and other parameters, information about potential customers will be used. To attract new customers, it is envisaged to provide discounts on the initial provision of delivery services, as well as automatically produced distribution of informational voice and text messages. In the course of work and issuing invoices, scans of documents will be attached to the client's card, subsequently analyzing the data and providing regular customers with privileges in the form of an increased discount. Thus, it is envisaged to use a payment discount card, with reading the serial number displayed in the system. The application also provides for identification of the person, reading the external parameters of customers entering and leaving the departments of the transport company.

System for courier service

The system for the courier service will help automate work processes, given the availability of a lesson in the range of functional capabilities with additional integration with various accounting devices, scanning devices, interacting with applications and the site, social networks. Interacting with social systems, it is possible to expand horizons, implementing work processes around the world. Logistics organizations can work by land, water, rail, air. The system allows you to competently, promptly and efficiently accept applications with the display of details, assigning a number for subsequent reading of the track number. Information with a number will be recorded in the register and on the site, where customers can independently monitor the location of the cargo. For convenience, individual registration of clients in personal accounts on the site is provided for the possibility of submitting online applications, calculating the total cost of courier services taking into account the distance of delivery of goods in a particular volume, monitoring new applications and promotions, entering personal data and discounts, accrued bonus points, etc. If cargo transportation is carried out by several types of delivery, then when disbanding and redirecting cargo in different directions, the information will be reported on the usual track number. The system will also display correct information on the location of cargo, taking into account delivery to a sorting point, temporary storage warehouse.

Software for delivery services

Delivery service programs provide for the use of convenient synchronization with high-tech equipment for reading and displaying data in the database. When using a scanner for barcoding a data collection terminal, it is possible to quickly read information on goods, as well as enter the date and time of reading in the system. Through the program, information will be automatically provided to customers. Information on the organization's activities will be stored in a single information base, providing a limited volume and storage period. The application provides for differentiated capabilities for each employee, taking into account different job positions, functional responsibilities and, accordingly, access rights to information data. Ensuring the confidentiality of information data is a fundamental development. Access to the information base is carried out through a contextual search engine, allowing you to activate work resources, when displaying information at the request of specialists, based on the specified requests in the electronic window. Also, to perform high-quality work processes, as well as direct remote control over internal processes, video surveillance cameras will be used, installed and reading video recordings in real time. Surveillance cameras will be installed in each department, warehouse, and goods pick-up point, providing and storing the material on the main computer in real time.

Software for courier service

Software for the courier service provides convenient interaction with banking systems, supporting the operation of payment terminals, providing for prompt repayment of payments in accordance with the services provided. Settlement transactions in the application are performed by an electronic calculator, using a price list with prices for the services of the transport company, and it is also possible to provide discounts for regular customers. The information will also be reflected in settlements and issuing invoices, acts and consignment notes. Repayment of payments is carried out in cash and non-cash form, using any monetary units with conversion of funds at the rate of the National Bank. Every day, the management will be able to analyze data for each branch of the logistics organization, analyzing data on cash in cash desks, as well as on the current account.

It is possible to analyze expenses and income of the transport company. It is also possible to analyze the most frequent shipments to certain regions, identifying the most liquid directions. It is possible to analyze the market, pricing, identify competitors. For the competent implementation of transportation services, it is envisaged to classify applications by cargo categories, taking into account the use of static and dynamic storage methods. Thus, the system will always have information on the place of temporary storage of goods for pickup or delivery by courier. All material value under the organization's records will be displayed in the application, taking into account the systematically performed inventory. Inventory by means of software is performed automatically, using high-tech metering devices.

Software for food delivery service

The food delivery service program works simultaneously with the call center and the website, where customers can select items from the menu, specify the quantity, delivery time and address. Through the system, information will automatically be sent to the kitchen, and then displayed on the screen of managers and the delivery department. Payment information will be automatically displayed in the system, taking into account the possibility of integration with 1C accounting for accounting. Thus, accounting in a single information system simplifies the task for delivery service employees. Quickly generating the necessary documents and reports, invoices and acts, consignment notes. Documents are printed immediately or later on various printers integrated with the universal application.

Various file formats and printer models are supported. When working with documentation, it is envisaged to use electronic templates that are filled in automatically based on samples. Users only need to manually specify the data on clients that are already in the unified CRM information base. It is also possible to calculate the cost of courier services automatically using the price list, as well as specifying addresses and the discount amount. In order to maintain high-quality service, as well as analyze the level of prepared food taking into account the speed of delivery, it is envisaged to send messages to clients upon completion of delivery by the courier. The message will be sent to the client to receive feedback with an assessment and review, which subsequently help analyze the quality of work of employees, cooks, couriers, etc.

Courier service software

The program for the courier service allows you to rationally use resources, receiving indicators of work activity. In the application, it is possible to perform a variety of tasks, setting deadlines for completing the task. Backup, inventory, sending messages and much more can be done automatically in the application. Upon completion of the operation, users will be provided with accurate information with a report on the work done. In order to clearly demonstrate to you the functionality of a unique automated development, we would like to suggest that you follow the link below to the site, where you can pre-familiarize yourself with the capabilities, select modules, templates and tools for subsequent work in the application, and download a free trial version. Consultation with specialists will help you answer additional questions that might arise during the reading of this article. User reviews will also help you in choosing software that will become an integral part of your business for many years, an indispensable assistant. We are also pleased to announce two-hour free technical support when purchasing a licensed program.