CRM for logistics

CRM for logistics

Automated CRM program for logistics is relevant today, given the daily growing demand for cargo transportation. CRM programs for logistics companies contribute to the rapid implementation of work, high-quality handling of information with classification of information, simplifying business processes, providing employees with increased productivity. Automation of production tasks of a logistics company, taking into account the functionality, provides for optimization of work in resources. With the help of an automated CRM program for transport organizations, it is envisaged to install advanced solutions in this industry, allowing you to interact with electronic applications that help with regulatory documentation. Maintaining interaction with the center, ensuring quality control and deadlines for fulfilling transportation requests, organizing activities to the smallest detail, building trust and mutually beneficial actions with counterparties, maintaining tables and reference books. The software makes it possible to electronically carry tables, reference books, databases on clients, transport, using multimodal information for transportation. The main issue is the choice of a specialized program that makes it possible to automatically perform assigned tasks, improving the quality and income of the business.

Logistics systems

Logistics systems have different functionality, as well as cost. When choosing, it is necessary to operate with your own requirements for an automated assistant, taking into account the gaps in certain processes. By contacting the company "Universal Accounting System" you can become the owner of an ultra-modern, automated program that can implement any tasks, regardless of their complexity. The application has a perfect interface with intuitively adaptable configurations, a wide range of modules, powerful and advanced settings, quick search, quick entry of information, long-term storage of information, formation of documentation for the transport organization as a whole. It is immediately necessary to take into account the affordable pricing policy of the automated program for cargo transportation, meeting high quality with the absence of a monthly subscription fee. The software also provides the ability to use various working devices to enter the program, regardless of the operating system Windows, Android, iOS. If necessary, users can reduce or expand in the settings, supplementing modules and tools, templates. The software has a convenient control panel in the menu with three sections, allowing even an inexperienced worker to feel comfortable as an advanced user.

Automation of logistics

Automation of logistics is provided by means of normative reference support, implementation of settlement operations and calculations of route works and directions with display of information on accounting of flights and expenses, providing material and technical support. The unique program provides for one-time work of an unlimited number of users, logging in from a shortcut on the desktop, indicating the login and password from the account. An account is provided to each employee of the transport company during the initial registration, entering personal data for subsequent accounting and control. Each user will be able to independently select the necessary languages for subsequent work with foreign clients. Automatic screen lock allows you to clear information data and accumulated documents from third parties. Also, for the convenience and comfort of daily activities, the choice or development of your own design of the theme for the desktop is provided. Considering the multi-user mode of operation in the automated application, for convenience and time saving, it is provided to combine all working devices for interaction and transfer of information data. All working devices will be synchronized via the internal network or the Internet.

Logistics automation system

The logistics automation system provides high-quality internal control, management and analysis. Each employee, taking into account job responsibilities, will be provided with a certain level of access to information data that will be automatically received and stored in the cloud storage. Working in the cloud storage also provides for the convenience of working both from the office and from home. All work processes will be displayed in the system, recording data in journals and tables, statements. For each employee, an analysis of work activities will be carried out, monitoring daily work processes taking into account the calculation of wages, based on the general indicators of the number of hours worked, tasks completed, etc.

Also, to improve the quality of work within all departments of the transport company, it is envisaged to use video surveillance for remote monitoring of internal processes. Work schedules in the universal development will be generated automatically, providing data in electronic form to all employees of the company. Changes will be provided to users by pop-up messages on the monitor screen. Also, for the convenience and constant control of the actions of subordinates by the manager, a window is provided with a display of work activities from the devices used on the main computer. Thus, each employee will be displayed on the screen in a separate window, recording time, online or offline status, completed tasks, sent messages, interactions with clients, etc.

Logistics information systems

Logistics information systems provide operational search using a contextual search engine with specified queries in an electronic window. Taking into account the employee's position, as well as their level of access to information data, the system will provide up-to-date information. In task planning, users can specify urgent work with an indication of the deadlines for completion, the application will automatically perform with the provision of details of the actions performed. For example, when specifying the deadlines for performing a backup, you can not worry about the safety of information data. Also in the task planner, it is possible to specify the distribution of messages to contractors, inventory, etc. By means of software, it is possible to analyze and configure the calculation by trips, with the calculation of fuel, including additional costs for each trip, recording and calculating profits with the calculation of the profitability of vehicles, rationally managing transportation and employment of the working staff. By means of software, it is possible to exclude the commission of various kinds of errors and downtime during loading operations.

CRM system for logistics

Multifunctional CRM system for logistics provides high-quality digital document management, taking into account the maintenance of reasoned documentation with registration and printing. Thus, when creating reports, contracts, waybills, acts, templates with automatic filling will be used by converting data from any sources. The ability to generate and immediately print or postpone saved materials. Printing is carried out on printers of any models interacting with the application. Automated software provides support for the operation of various file formats, promptly converting received or created ones. When working with documentation and reporting, data will automatically arrive and be saved in the information space, without a specific time, taking into account the assignment of a number and date displayed in the register. The software provides for the implementation of useful actions for both the transport company and customers. By means of software, it is possible to optimize route movements ordered by customers, saving the optimal amount of time and optimizing costs. The use of CRM systems improves the format of accounting when interacting with counterparties, solving various problems when organizing current activities, including planning.

IT solutions for logistics

Modern IT solutions for logistics provide collection and processing of large volumes of data, building forecasts and accelerating the exchange of information. Today, these solutions are the main tools for improving the transparency of work processes, optimizing costs and increasing the quality and productivity of labor. Information technologies improve work processes, giving the management the opportunity to feel safe for their own business, excluding the occurrence of various errors under the influence of the human factor. Technologies do not stand still, regularly developing opportunities, opening horizons for businesses in any field of activity. By means of software, it is possible to control financial movement in a separate journal, with the receipt of statements and reports, with the construction of a formation plan for subsequent rational study by management. The information system provides the ability to automate the calculation of the provided transport services, providing discounts for regular customers.

Logistics automation systems

Automation systems of logistics provide maintenance of the history of relations with counterparties, providing transport services. Using the maintenance of a separate CRM database, it is possible to display detailed information on each client and supplier. Thus, the employees of the transport company will be provided with up-to-date information on details, history of requests, signed agreements, conditions and discounts, mutual settlements, reviews and document scans. It is also possible to attach images that will be read from the web camera and displayed in the database. In the course of work with counterparties, it is possible to analyze the actions performed, identify complaints and shortcomings in the course of work, providing the collection of information for a certain period of time.

By objectively assessing the actions of employees, it is possible to identify how well and quickly the work is carried out. Thus, interactions with clients, during the provision of transport services, an SMS message will be sent with a request to assess the quality of the employees' work. Based on general indicators, it is possible to identify disadvantages in the course of work, improving service and the status of the company. Also in the CRM system, based on this information, reports will be created taking into account the activities of employees, focusing on work to attract new clients, servicing and processing applications, ratings taking into account completed orders and refusals. Based on analytical indicators, it is possible to identify regular and problematic clients. This analysis allows you to rationally make balanced decisions and provide certain discounts to improve relationships with counterparties.

Automation of logistics processes

Automation of logistics processes provides remote control over the activities of all employees of the transport and logistics company, seeing the processes being carried out on the transportation of goods, the status of processing applications, loading and unloading, storage of goods and material assets in real time. In a single information system, it is possible to lead clients through the funnel, analyzing initial requests until a successful transaction is completed. The software also makes it possible to use contact numbers and e-mail for information support of counterparties on the status of work, step-by-step processes of loading and unloading, favorable conditions, etc. Also, to increase loyalty, it is provided to send messages to congratulate on various events. In a single information system, it is quite easy to accept applications from clients, tracking sales channels. Using the PBX telephony option, it is possible to receive incoming calls from clients, answering current questions taking into account the preliminary reading of the contact, to display detailed information on the employees' work screen for a subsequent conversation. Multifunctional software is capable of interacting with websites and social networks, providing high-quality support and increasing the customer base.

Srm for logistics

Universal CRM program for logistics provides high-quality management of all applications, not allowing to miss any. In the application, it is possible to analyze the history of transactions, implementing the quality of work taking into account the conduct of dialogue in chats, by means of letters and calls. The management will be able to analyze data on all transactions, comparing the stages of processes, displays data on employees engaged in these processes. Using the software, it is possible to save time, providing high-quality actions to increase sales when forming a plan and distributing an even load between employees. The software is universal and automated, capable of interacting with the 1C system, implementing competent accounting. There is no need for repeated calculations, wasting time on switching from one system to another, analyzing data on financial activities, all information will be reliably classified and saved in a single program. The software provides the ability to operate data on goods, contractors, orders in real time.

Logistics management

Logistics management serves to automate the transportation of goods, taking into account the needs of consumers for maximum satisfaction and benefit. The software, being universal, provides the ability to assist with warehouse equipment, providing fast reading of bar codes for each product name and displaying information using a data collection terminal in the system. Thus, acceptance, storage, shipment, movement, inventory will be performed automatically. All information on inventory will be recorded in the nomenclature, taking into account each position with an assigned number, bar code or article, total quantity, cost, shelf life, description. For convenience, it is possible to combine all warehouses, conveniently managing the entire network with data display in a single program. Data on goods will be in the database, taking into account the display of the location of the cell, rack, shelf storage. Thus, warehouse workers do not need to spend additional time searching for a particular product name.

Logistics accounting

Logistics accounting is carried out not only on the commodity and material value, but also on the activities of the personnel of all structural divisions. The application is able to interact with various channels, banking systems, simplifying the process of mutual settlements. Thus, providing customers with transport services, it is possible to accept payments in cash and non-cash form. In case of contactless payment, any funds can be accepted, with conversion of funds into national currency at the bank rate. All information on money movements will be reflected in reports, which the manager can review at any time. The application provides timely updating of information data after each action, providing users with only relevant information. The application also provides for vehicle accounting, automatically using graphs with route construction and driver regulation. Detailed information will be displayed on vehicles, taking into account routes, numbers, mileage, fuel consumption and daily allowances. By analyzing reports on cargo transportation, it is possible to compare the ratings of the most popular routes, as well as compare the types of vehicles in demand.

Logistics optimization

Logistics optimization is carried out by automating business processes regulated by software. A universal application is a necessary tool in the work of any business, providing management and employees with the necessary functional support. In order to clearly evaluate the development and functional solution, test, pre-select modules and tools suitable for your business, you should follow the link to the site below, download the test version. The test version is completely free, displaying the functionality of the universal and automated program. Also, specialists will help with any questions that arise, with whom you can contact the contact numbers listed on the site or send a request by e-mail. Two-hour technical support is provided as a bonus when purchasing a licensed program.