Program for a public utility

Program for a public utility

A utility company program is a software solution used specifically to manage the activities of such a company. Thanks to the system, you can optimize the work of the entire enterprise, organize work with subscribers, control finances and debt, and determine the profitability of processes.

Accounting of a public utility

Accounting of a utility company begins with maintaining customer databases. In USU, you can do this as efficiently as possible. For example, you can store information about residents: full name, contact information, addresses.

In the USU, you will have a history of interactions: all requests, payments, applications. Customer segmentation can be carried out by various parameters to build the right interactions.

The USU program will provide opportunities for financial accounting and payment management. To begin with, in the program you will be able to generate charges for all your subscribers, then invoices for payment are generated, after the receipt of payments, the information is compared automatically, and you can immediately check who has debts and for what services. The USU program can be integrated with payment systems to automate payments.

Automation of a public utility

Once you have tracked your debts, you can set up payment reminders for your clients.

Automation of a utility company will help you manage applications and requests, especially if the utility company manages not one, but many residential buildings. The system can organize the registration of applications from residents through different channels. It is also possible to organize automatic distribution of applications by departments or performers. And subsequently track the status of the application fulfillment.

Accounting in a public utility

Accounting in a public utility is inextricably linked with contracts and other documents. In the UCS, contracts can be differentiated, for example, into: contracts with residents and service providers, with employees of the public utility.

The system can generate standard documents: contracts, certificates of work performed, etc., and if necessary, manual adjustments can be made and personal templates useful for the activity can be saved.

Crm for a utility company

CRM for a utility company will allow you to plan and control work. For example, through the software you can plan current or major repairs, make an estimate, control costs and the work of responsible persons or contractors. If the housing and communal services balance sheet contains equipment, inventory, consumables, then you can control costs through material accounting, where all movements will be strictly recorded. This adds transparency and accuracy to the activity.

If necessary, we can develop an application for your field employees and ensure integration with the main database, which will allow you to always be in touch with them and quickly respond to various situations when working with subscribers.

Accounting for a public utility

Accounting for a utility company must be accompanied by analytics. It is provided by the presence of reports. There are a lot of them in the UCS, you can analyze any process from different sides. For example, you can check the work on applications, payments, requests. You can also analyze the analysis of customer satisfaction, monitor employee performance indicators.

Buy a program for a public utility

Communication with clients is one of the important components of the work of a utility company. Through the UCS, you can organize mass mailing of notifications about repair work, charges, and so on. Our company offers services for the development of chatbots and online consultants. Then you can further increase customer loyalty.

If necessary, the software can be provided with the ability to integrate with external systems, the USU software can have comprehensive ERP capabilities and equip your enterprise with the most useful functions. You can buy a program for a public utility on our website. To do this, you need to select the system version and consult with our consultant. In order to understand how the program functions, we suggest you download a free trial version. USU - manage your public utility professionally.