Automation of car service

Automation of car service

Automation of car service in modern conditions is simply necessary, this is due to the modern needs of service users, as well as the need to reduce time and material costs. Thanks to automation, you can refuse routine, often repeated actions in accounting. It allows you to bring customer service to a new quality level and maintain their loyalty.

Automation of car service includes a wide range of possibilities that help improve management, optimize work processes and increase business profitability. The most important thing is not to make a mistake in choosing, it is necessary to take into account the needs of the service station, the budget and the proposed opportunities.

The universal accounting system can offer you modern opportunities suitable for your business. We approach each client individually, first we study the needs and only then offer opportunities. Let's talk about them in more detail.

Automation of service stations

As for any service company, customers are of great importance for the service station. Therefore, primary importance is given to them. We offer CRM capabilities for high-quality interactions. In the CRM, you will be able to consolidate data on each individual customer and their car. The storage of information will affect personal data, service histories, preferences, and contact data.

Directly from the platform, you will be able to mark planned work, achieved results, and set up sending messages on an individual or trigger basis.

Automation of the service station can be associated with online appointments and planning. If you have your own personal website, then the configured integration will allow the program to automatically register independent customer appointments for service via the Internet. At the same time, you can set up automatic planning of the work schedules of the masters and the workload of the car service.

Automation of the service station involves warehouse and inventory management. In the system, you can register all available auto parts, consumables, equipment, tools, fuels and lubricants. You will be able to track what and where is spent, in what quantity and whether there is a basis for these expenses.

You will have access to automated accounting of stock balances and the program will even send a warning about the need to replenish stocks (with certain settings), creating orders from suppliers.

Automotive service automation software

The program for automating a car service will help you manage orders and services. The software can create and process work orders, calculate the cost of repairs or maintenance, and record the work performed. Moreover, when providing services, prices will be automatically applied.

The program for automating a car service helps with financial accounting. This includes: bookkeeping, calculating employee salaries, accounting for expenses and income, integration with payment systems.

Automation of work in a car service

Automation of work in a car service can provide you with modern reports and analytics. For example, you can work with reports on services provided, on sales, workload of individual mechanics, efficiency of the car service, income and expense analysis and other types.

In modern conditions, in order to "survive" among a large number of competitors, it is necessary to use marketing tools to attract consumers of services. Through the USU, you can organize a marketing mailing, notifications about future promotions and discounts, and other loyalty programs.

Automation of work in a car service can be associated with reminders and notifications. Through the UCS, these capabilities can be implemented automatically in order to avoid downtime in operations. Thus, with the help of automatic calling or sending a reminder, it will be possible to find out in advance whether the client will arrive for service.

Automation of accounting for car services

Automation of accounting for car services can be integrated (if there is such a need) with other software: CRM, ERP systems, as well as with banking and financial services for convenient work with payments and reporting. But, as was said earlier, the UCS can provide CRM, ERP capabilities without integrations. Quality control and feedback can help management determine the degree of consumer satisfaction with the services provided. Through the software, you can collect feedback from customers and analyze satisfaction with the service.

Automation of accounting for car services from USU is able to optimize each area of your accounting from requests to deep analysis after the provision of services. You can get more opportunities from us, and you can get acquainted with them in more detail through the video review of our site for this version. The universal accounting system will open up the best opportunities for automation for you.