Order Management System

Order Management System

The order management system supports the integrated work of all departments, taking into account the automation of document flow with the sale of services and goods. Specialized programs provide users with high-quality work with documentation, optimizing work resources. With the help of software, it is possible to build a remote management system for the sale of services and products, delivering worldwide. It is also possible to remotely supervise the activities of subordinates, compare general analytical sales indicators, calculating income and expenses. Applications, like organizations, differ in various parameters. For example, the software "Universal Accounting System" differs from similar developments in its uniqueness, automation of actions, large amounts of RAM, a wide range of tools and modules, interaction with various work devices and operating systems Windows, iOS, Android. The list of features that distinguish the application also includes a pricing policy with a free subscription fee. The application also has flexible configuration options with a beautiful and public interface. By registering in the utility, employees will be able to independently set up an account with a choice of tools, capabilities, themes for delivering the work panel, and a set of languages for interacting with foreign-language counterparties.

Customer Order Management System

The customer order management system involves maintaining an electronic journal with records of requests, completed transactions for the provision of services and the sale of products, displaying the facts of mutual settlements and subsequent work. The software is suitable for any area of activity, guaranteeing high quality of labor productivity with an increase in turnover, productively affecting the financial stability of the company. In the application, orders can be accepted both when contacting managers, administrators, and through online services. For example, when the software interacts with the site, online store, marketplaces, communication tools, buyers can independently select the necessary positions of offers from the price list, indicating the quantity and level of the manufacturer, performing mutual settlements with possible delivery. Due to built-in functionality such as interactive maps of various scales, it is possible to specify addresses for delivery of orders, reflect the locations of stores, branches with a travel map and up-to-date data on the amount of time spent on the road. Also, when delivering by full-time and part-time couriers, the application can actually display information on the status of delivered parcels, recording quality, timing. To improve the quality of service, as well as to change the range according to consumer demand, it is proposed to send SMS messages with feedback and existing ratings and reviews.

Enterprise Order Management System

The order management system at the enterprise helps to organize labor activity, analyzing the work of each employee. In the application, each user will be registered, after which an individually created account will be provided, providing reading of current information on daily activities. In addition to the formation of work schedules, the program will calculate detailed information on the total number of hours worked, the volume of tasks completed by each employee, on the basis of which wages and bonuses will be paid. Each user of the information system will be granted certain access rights to information data, which are automatically saved in a single database, cloud, in inorganic volumes. Various formats of materials and graphic images are supported, graphic images are received in logs when interacting with a web camera, as well as using a picture from third-party resources, adding to nomenclature for subsequent visual distinction from similar goods. For users, in order to save time, quickly perform work duties, the use of a contextual search engine is provided.

Order Management Information Systems

Information systems for order management provide for the use of electronic journals to record incoming requests from customers, entering the date and time, attaching numbers, a full list of services and products provided with a total cost, delivery addresses or pick-up points. The software allows you to organize control and management of tasks performed, tracking the step-by-step execution of all requests, analyzing data on quality indicators based on the results of execution. In the application for improving the quality of performance indicators of the entire business as a whole, a convenient format for combining all departments, working devices for local interaction by connecting is assumed.

To control work activities, it is envisaged to use installation surveillance cameras, reading in real time, transmitting records to the main computer. A convenient format of remote control ensures the safety of information data, guaranteeing high-quality storage of inventory, serviceability and continuous activity of employees. In addition, the list of functional capabilities of the software includes interaction with communication services, online portals, online stores, to ensure an increase in the interest of buyers in services and goods, placing advertising with the lowest financial costs. In the application, based on analytical and static graphs, it is possible to analyze the general indicators of customer interest, in the regional location of the largest number of requests, applications issued, funds invested in advertising, taking into account incoming requests. Information from analytical and static reports can also be provided in graphs and diagrams.

Order Management Software

Order management programs should be equipped with the necessary functionality to solve various tasks. Therefore, the order management software allows you to accept requests from customers, perform all tasks with subsequent analysis of the step-by-step solution and the final result. To maintain high quality service, as well as provide customers with the necessary information, it is also assumed to use telephone communication, for interaction, including setting up an answering machine, recording answers to frequently asked questions. Thus, it is possible to provide a large flow of customers with the necessary information, expand the business due to interest and delivery of goods around the world. Buyers can independently register in the mobile application, on third-party services, in network communication services, following the news and special offers, placing applications and making remote payments.

When integrating the application with various services, information on services and goods in an up-to-date form will be provided to potential customers, with detailed information on names, titles and descriptions, assigned articles, barcodes, availability in a particular quantity, with ratings, cost, and attached images. When placing new orders, an electronic card with automatic number assignment, date and time indication will be used, selecting from a list of customer contacts, specifying delivery addresses or branches, pick-up points for self-pickup, reflecting the total payment amount with the names of goods and services. Documentation and reporting, acts, invoices will be generated in the appropriate form according to the company's regulations in the presence of electronic templates that are quickly filled in using samples with import and export of information. If it is necessary to find a request from a customer, the number, name of the customer, etc. will be used. Upon delivery or readiness of the order, the customer will be sent an SMS message with detailed information and a link to track the status of couriers.

Order management service

The order management service offers interaction with reading devices that help distribute parcels to pick-up points, as well as when handing them over to the customer. The reading device also helps in implementing various tasks, such as inventory. During inventory, a general quantitative accounting of all items will be made with expiration dates displayed. When analyzing the demand for a particular product, this position will be replenished in the appropriate quantity for continuous implementation. When items are running out, with suitable expiration dates, liquid items will be replenished during the automatic preparation of a replenishment request. Preparation, packaging, and sending of orders is performed automatically, indicating information for tracking on the online service.

In order to increase interest and increase the company's turnover due to labor productivity, increasing the volume of incoming orders, it is envisaged to accept payments in non-cash form. The software, interacting with banking services, online payments, QR, transfers from current accounts and payment terminals, ensures coordinated work around the world. It is worth noting that payments are accepted in any world currency, in unlimited amounts, converting funds at the national currency rate at the time of the transaction. The business manager will be able to track financial activities at any time, assuming the integration of the system with 1C accounting. A transparent financial management system of the company eliminates errors, fraud and theft. At the same time, for any period of time, it is possible to generate a report on expenses and income.

CRM order management system

Multitasking CRM order management system provides specialists with real data on counterparties. The database will be regularly updated and supplemented with information on each counterparty, using electronic cards with the addition of electronic documentation, request histories, interest, reviews and comments, ratings, and mutual settlements. If there is an established database of counterparties, you can create a new one or supplement yours with additional contacts of potential clients from third-party services. To ensure interest, increase turnover with order volumes, it is envisaged to send informational messages by voice and text letters, attached graphic images, news about advantageous offers and promotions, informing about unfinished purchases, delivery status, mutual settlements, accumulated bonus points, discounts, etc. The utility will record information about frequent requests, increased interest with increased profits for any period of time, encouraging by accrual of additional bonus points or an increase in the discount size. Calculation activities are carried out in the system automatically, providing for the presence of an electronic calculator with specified algorithms for performing this operation, using a price list with additionally indicated discounts, accumulated points. Thus, the calculations will be correct, fast, displayed in documents, reports, invoices.

Buy an order management system

It is easy and simple to buy an order management system, but you can also get acquainted with the possibilities by visiting our official website, having previously selected the modules and tools that suit your company. The site also contains customer reviews, automatically using the universal system all over the world. For more information, you can contact specialists at the contact numbers listed on the site. with a unique opportunity to use a trial version for a detailed study of the capabilities presented by the company's developers. The demo version is free, fully displaying the capabilities of the licensed program. The application's capabilities are limitless, so do not deny yourself the pleasure, reduce the load with an increase in labor productivity, building competitive relationships. Rather, contact us for advice, you will also receive two hours of technical support in a free mode.