Order management

Order management

Order management can be more efficient and high-quality with a specialized program that provides not only accounting, but also analysis, control over the status of execution. Specialized programs are currently able to improve the work processes of any organization, introducing advanced capabilities. One of the best developments is the "Universal Accounting System". The application has multitasking, adapts to user requirements, taking into account an individual approach, efficiency of actions to improve the quality of business. In addition to built-in capabilities, the software is also able to integrate with devices, applications, services. Thus, for the manager there will be no unattainable goals, perfection of the business process with an increase in the customer base, recognition, increase in turnover. The software has a tasty price, no monthly subscription fees, with the ability to select modules, tools of a wide variety of types. In agreement with specialists, it is possible to develop an individual module according to your request.

Managing customer orders

Customer orders will be managed electronically, with separate logs kept, reflecting the exact time, date of the request, taking into account deadlines, customer name, cost of services, goods, delivery status, etc. Requests from counterparties will be received automatically, without loss of time, without untimely execution of work. All applications will be processed in a convenient form, consistently, recording step-by-step processes in the database, taking into account additions with comments on the fact of task completion. Thus, the manager and responsible persons will always be able to analyze the status of task completion, in accordance with established standards and deadlines. If violations are detected, errors, shortcomings, untimeliness, etc. are excluded.

The software is universal, suitable for work in any part of the world, due to the wide variety of foreign languages presented, which users can use to interact with foreign-language counterparties. Also, to provide comfortable working conditions, employees can independently select themes for the desktop screensaver that are suitable in style and design, which will be changed as desired and necessary. In the application, each user will be registered personally, for subsequent daily work in the personal account. When authorizing in the system, an account is automatically generated that corresponds to the job positions of employees, recording daily activities with tasks being implemented and levels of access to information data.

Order management in the organization

It is easier to manage orders in an organization by reflecting all requests in a digital journal. Requests to the organization can be made to replenish inventory, purchase equipment, consumables, etc. To simplify and maintain a significant quality of work, synchronization of departments, stores, warehouses is provided, ensuring the interconnection of all participants for data transfer. In a large organization, it is quite difficult to conduct analytical control over internal processes, given the large staff. To improve quality indicators, it is supposed to display details, combining devices and reflecting the status of user actions on the screen of the main computer. There is also video surveillance, which in real time transmits saved video material to the main computer. To perform high-quality work on time, automatic generation of schedules is provided, according to which specialists will carry out work, making comments as they go. In case of downtime, the manager will be able to analyze the information in detail. A transparent scheme for keeping records of work activities allows for mutual settlements, paying monthly payments based on actual performance indicators, workload, etc.

Order management in logistics

Managing orders in logistics through the application will become much more convenient, seeing the status of requests being processed, names of goods, automatically generating accompanying documentation with the calculation of the amount of payment for transportation to the specified regions. The software allows you to automate the process of receiving requests, calculating and maintaining document flow. When working with documentation and reporting, users will be provided with the necessary tools for quick input and output of data. Given the use of digital document flow, there is no need to manually enter existing information, importing materials in a convenient form to quickly fill in the necessary fields for registration.

Work with applications will be simplified, providing for the use of interactive maps that display the location of objects, as well as addresses for subsequent delivery of goods. In logistics, it is necessary to take into account many factors, using different methods of transporting goods. For example, when carried out by land, rail, air or sea routes, different costs are provided, which must be reflected in transport invoices, invoices and acts. The software allows you to automate the process of calculating all types of services, provides for the calculation of dimensions, safety in temporary storage warehouses, etc. When using large-scale maps, it is possible to analyze data on frequent requests, the most popular types of services and directions in the transportation of goods, increasing the scale or reducing the names of the nomenclature.

Order and supply management

Order and supply management is performed with 100% quality, recording all data in electronic journals. When working with the software, users do not need to worry about the formation of documentation, which is much more voluminous in logistics. When working with document flow, the use of digital templates is envisaged, which will be used by users for quick creation and filling in samples, electronically transmitting or printing on paper, using various types of printers. The entire information base will be automatically saved in the cloud, voluminous.

In the system, information flows will be reliably stored, taking into account the delegation of capabilities between users, stipulating this distinction by job position, protecting against leakage or falsification of data. Users will be able to quickly find the necessary information to perform assigned tasks, using a contextual search engine. The application uses various document formats, when accepting, creating or sending using file conversion. When registering new delivery requests, it is envisaged to use electronic cards with automatic assignment of a number and date. Users can manually use data entry, but often use automatic transfer, which saves time and ensures high-quality maintenance of information data. When delivering by full-time or part-time couriers, delivery services are supposed to display the actual location, taking into account the analysis of the execution of tasks, calculating the amount of wages or the accrued percentage according to the contract.

Order management in the enterprise

The software enables high-quality management of orders at the enterprise. It also provides full control over internal processes, with the ability to synchronize all departments, for convenient tracking of the actual actions of personnel and visitors. The application provides for the use of video surveillance, conveniently managing intra-organizational events, with the implementation of video recording and saving when transmitting to the main computer. The software provides the ability to control the receipt and safety of material assets, monitoring all movements. For convenient management of products, it is assumed that information will be displayed in an electronic database, recording the storage location (cells, racks, pallets, shelves), for a quick search for the necessary goods. Reading devices will also be used, which allow for quick accounting, control, and analysis. Considering these aspects, with automated inventory software when integrated with diverse reading equipment, there is no need to suspend work activities, monitoring all or selected product names, recording the actual state and quantity in the nomenclature.

Work Order Management

Work orders are managed automatically, offering to use a price list, specifying the exact quantity and automatically making calculations. Given the convenient format of the application, it is also supposed to use the analysis of the counterparty status, dividing by transaction volumes, brought in profit, to improve relationships, provide additional bonuses and discounts on the items provided. Given this, when customers contact, the utility will automatically display information on regular, VIP or problematic customers, recalculating, including accrued bonuses, discounts, or markups. When the company provides work, an analysis of the quality of implementation is provided, comparing reviews and ratings from consumers. An analysis of regular requests, cancellations, returns of goods will also be taken into account, identifying illiquid names of offers. By analyzing problematic customers, a separate journal will be formed in the system, with subsequent requests and registration of requests, an advance payment will be charged. Thus, it is possible to reduce possible risks in case of cancellations and returns.

Order management and order processing

Order management and order processing is carried out quickly and efficiently, accepted online and offline. Customers can contact managers for the provision of various services, purchase of goods, registration of applications. Also, counterparties can use the online format, which provides for registration in a personal account on various sites, in social networks, in MarketPlace. Thus, downloads will be able to independently at any convenient time select the necessary items of goods and services, indicate the exact quantity, calculate the total cost, get acquainted with the description and general characteristics, place an application for pickup or delivery. Thus, the organization's employees will direct their working time and resources to more important tasks, while accepting and processing requests promptly and subsequently monitoring the step-by-step implementation of all processes until the moment of issuance to the customer. It is also possible to monitor the market, identifying similar offers from competitors, changing pricing with an effective approach to each buyer. Website traffic, analysis of the most liquid names of services, products will be provided in the form of analytical graphs, diagrams, tabular data.

Customer Order Management

Customer orders are managed autonomously, viewing the control analysis of the step-by-step processes of task implementation. In the utility, in addition to the company's specialists, the status of acceptance, execution and delivery of parcels will be visible, as well as the buyers themselves, using accounts. There will also be the possibility of using a mobile version, with free movement and regular interaction. Inside, all registered users can collaborate and communicate, send information data. Information on the status of work will be displayed in the software in order to further analyze data on the quality and speed of work of various departments. With large volumes of incoming requests from consumers, rational use of resources is provided. For example, when submitting applications with parcels at pick-up points, it is possible to rationally assess the overall dimensions and capabilities of the departments, and if parcels are oversaturated, redirect them to other points. In case of delivery delays, compensation is provided. All calculations are performed automatically.

Order Management Software

The order management program guarantees high-quality fulfillment of all requests, in accordance with the deadlines and quality, without loss of costs. To receive requests, consult consumers, it is envisaged to use the latest technologies, including PBX telephony. With the help of telephone communication, it is possible to receive calls from counterparties, at the time of the incoming call, process information and display full materials on the device monitor for further comparison, analysis of actual data and preparation for negotiations. When answering a call, specialists will be able to address consumers by name, which cannot leave indifferent and increases loyalty and trust. To improve the quality of service, a recording of the current conversation will be carried out. It is also envisaged to use an answering machine, pre-recording answers to frequently asked questions and providing a large volume of incoming requests, increasing the customer base. For the development and high-quality performance of the work of all departments, with the identification of the best employees, an analysis of reviews and assessment of those accepted upon completion of work is provided. Receiving reviews, assessments are calculated when sending SMS messages to consumers. Thus, it is possible to improve relationships, while taking into account the needs of users.

Warehouse order management

Warehouse order management is performed in a matter of minutes, providing for the reflection of detailed information on all requests, recording data in the database. In order to ensure high-quality work in departments and warehouses, identification of all employees is provided, also using electronic bracelets, cards, dating, indicating the time of entry and exit. The system can actually analyze data on all movements of inventory items, automatically generating the necessary documentation. When transporting goods outside the warehouse, the creation of accompanying documentation is provided, displaying information on vehicles, couriers.

The system has unlimited potential, providing employees with the necessary tools for quickly receiving and processing requests, packaging and sending applications to recipients. The application can use reading devices that provide a quick display of data on the status of task completion. When processing applications with packaging of goods, the system will automatically write off certain items, recording the actual amount of balances. At the same time, all information on offers will be displayed in the nomenclature, with articles and barcoding, names, purpose and description, date of manufacture and expiration, balances and cost. To improve work with products, it is envisaged to use pictures that help distinguish from similar items, directly from a web camera. At the same time, if liquid items run out in the warehouse, the application will automatically generate a request to replenish the missing items.

CRM system for order management

Universal CRM system for order management assumes the ability to quickly record data on counterparties, with the reception and processing of requests. The counterparty database will display up-to-date information with addresses, contacts, history of relationships (calls, meetings), settlements, reviews, ratings, availability of discounts and bonus points. If there is a CRM database, quick registration of requests is provided, selecting a specific client in electronic cards, subsequently attaching scans of documents. It is also possible to analyze requests from clients, synchronizing several requests together. It also provides for sending SMS, Email, WhatsApp and Viber messages, with the presentation of information about advantageous offers. The program is so universal, automated that it makes it possible to simplify and facilitate the daily life of employees, indicating exact deadlines and tasks in planners, further analyzing the report on the work done without the need to waste working time.

Set up order management

You can set up order management with the help of software installation, which in addition to the built-in functionality is capable of interacting with various services, systems and devices. It is also taken into account that the utility can implement accounting autonomously, with the integrated 1C system. Thus, there is no need to perform operations, calculations, formation and transfer of documents, invoices twice, moving from one system to another application. A simplified process of accepting payments is provided, which, when integrated with banks, payment terminals, reading QR codes, provides a cashless transfer of any currencies for selected offers in any currency. First of all, so that you can clearly analyze the capabilities provided by the developers, you can download a free trial version. For further interaction and consultation with specialists, it is worth using the contact numbers listed on the official website.