CRM for cargo transportation

CRM for cargo transportation

CRM for cargo transportation is developed specifically for professional management of interactions with clients. Such a program is aimed at servicing the main processes of transport and logistics companies specializing in cargo transportation.

We suggest you use the CRM developed by USU. It is modern and highly productive for various areas of this activity. With USU, you can easily automate interactions with all process participants, effectively manage orders, documents, monitor the movement of goods and improve the quality of service. Below, we will consider the main features of the system.

Freight Management System

So, the cargo transportation management system from USU allows professional management of the client base. In USU, you can store detailed information about clients, interaction history, contract terms and other data, which helps to better understand the needs of clients and build long-term relationships with them. In addition, you can recall any interactions at any time or, when transferring cases to a new employee, not waste time on a presentation under the client data, all information will be easily accessible.

CRM cargo transportation

CRM cargo transportation will help manage orders. It is possible to automate the processes of registration, processing and support of orders. The software allows you to track the status of the order at all stages, from receiving the application to delivery of the cargo.

Also, during the process of activity, it is possible to track who performs what functions, and at what stage certain processes are.

Freight Transportation Management System

The cargo transportation management system will allow you to monitor the location of the cargo. It is possible to track it by integrating it with GPS and tracking systems, which allows you to track the location of the cargo in real time and provide this information to customers.

At the same time, notifications can be organized in a mode convenient for clients on demand or upon reaching certain stages.

CRM system for cargo transportation

The cargo transportation CRM system facilitates proper transport management. For example, the system makes it possible to plan routes, control vehicle loading, monitor the state of the vehicle fleet, and manage the work of drivers. Each of the above areas can be subject to separate accounting. For example, when an application is received, the cost of the trip can be calculated automatically, the route can be laid, documentation can be generated, and transport and driver can be selected.

Transportation Management System

The transportation management system from USU will provide you with the ability to manage your document flow efficiently. When providing services, all necessary documents will be automatically created and stored. For example: consignment notes, invoices, contracts, accompanying documentation. You can also quickly search for data in the system.

The CRM system for cargo transportation will allow you to keep all financial components of the process under control. You will have functions for invoicing, accounting for payments and settlements with clients. You will have the opportunity to integrate with accounting programs for more accurate accounting of financial transactions or choose functions for full-fledged financial accounting.

Automated transportation management system

The automated transportation management system is equipped with analytics and reporting capabilities. You will be able to work with performance indicators for income, costs, driver performance, route efficiency and other parameters to improve business processes.

Automated system for operational management of transportation

The automated system of operational transportation management will be equipped with integrations. For example, compatibility with other ERP systems, GPS systems, warehouse programs, etc. is available. In this way, it is possible to achieve full control over all aspects of logistics activities.

CRM transportation

CRM for transportation via USU will simplify your processes, increase the transparency of operations and allow companies to more effectively manage interactions with customers, while increasing their loyalty and satisfaction.

We are ready to provide you with more opportunities and privileges. A more detailed overview can be viewed on our website. We invite you to visit our website right now.