CRM for a dental office

CRM for a dental office

Automation of CRM for a dental office requires the introduction of a specialized assistant to carry out effective work on customer service. In order to perfectly implement work processes, we present to your attention a new generation of software with state-of-the-art functionality that will help to solve various problems in a complex and help the manager and all employees in organizing daily processes. With the help of software, it is possible to establish the order of business management in the organization, supervising all work processes, providing analysis and accounting for all stages of the work of the dental clinic, comparing the quality of customer service.

Thus, it is possible to keep up with the times, increasing the client base and the company's income due to customer loyalty. The Universal Accounting System software is an ideal solution for improving work processes in any organization, regardless of the field of activity, budget funds. The software provides the ability to multi-channel connection of all work devices (computers, smartphones, tablets), interacting with each other for convenient exchange of information data. In addition to the affordable price offer for a multifunctional program, it is also worth considering the absence of a monthly subscription fee. All users will be entered into the system upon self-registration, displaying personal work information when monitoring, analyzing and accounting for work activities.

Accounting for a dental office

Accounting for a dental office will be carried out effectively, displaying all work processes in detail. The program is launched by clicking on the shortcut on the desktop, going to a personally created account to work with the selected modules and tools. It is also possible to personally customize the configuration parameters using the design of desktop themes, as well as the languages used to serve foreign clients. For each user, this or that information will be provided individually, guaranteeing the safety of confidential information. All information will be accepted and processed, saved in a single cloud storage, in an unlimited volume, but with a long shelf life. The program can support various file formats, quickly converting documents and reports. Using the software, you can significantly reduce the loss of time when entering and outputting information data. If you need to quickly find the necessary information, it is envisaged to use a contextual search engine in daily activities. When generating documentation and reporting, journals, acts, certificates, it is envisaged to use templates that will also be filled in automatically, importing materials from any available sources. Generated documents and reports, invoices and acts will be numbered and dated.

Program for a dental office

The program for a dental office allows you to display all free and occupied rooms, analyzing the work of specialists. Work schedules will be generated automatically in the application, analyzing patient records for one or another type of service. All information about the services provided by dentistry will be recorded in the price list. Appointments are made by the application quickly, correctly, selecting from the patient's CRM database, displaying the date and time in the calendar, entering the selected types of services from the price list, specialist. If necessary, it is possible to register a client with a choice of the entire list of services provided, and then, after the fact, display in the system those provided with a general calculation. The calculation of services and products is carried out automatically, using an electronic calculator.

The calculations will use up-to-date information on the cost of services and goods, as well as discounts provided for regular customers. Thus, it is possible to optimize working hours, while displaying real indicators. The program allows for high-quality maintenance of the CRM database, entering and adjusting contact information, date of birth, history of requests and services used, payments and debts, images and casts, analyzes, etc. Using the available personal information of clients, it is possible to send greeting cards for birthdays and various events. It is also possible to send messages to remind about appointments and payments, providing information with the results of analyzes and images, encouraging privileges in the form of bonus accruals. The accounting system allows for monitoring customer attendance and ratings, identifying regular and most loyal ones, providing additional discounts, and individually forming price lists.

Dental office accounting

The dental office will be accounted for in the most competent manner, using modern technological solutions. The system has the ability to account for customer attendance, analyzing appointments and cancellations. If appointments are repeatedly brought or cancelled by clients, a separate database will be formed in the system displaying information on problematic clients. Thus, in order to reduce time losses and improve the quality of work of specialists, eliminating downtime and waiting, it is envisaged to record problematic clients by 100 with prepayment. The software also has a built-in PBX telephony function, which allows you to quickly read contact phone numbers during an incoming call and provide specialists with information about appointments, treatment, payments, etc.

Payments can be made both in cash and by non-cash transfers of funds in any currency, with conversion at the national bank rate. The software can interact simultaneously not only with banking systems, but also with insurance companies. All information will be reflected in accounting, providing up-to-date information to management. Thus, the head of the dental clinic will always be aware of the financial activities of the business. All dental clinics have a convenient format for unified management and control over internal organizational activities when combining all centers. Control within each office will be carried out through video surveillance. Video surveillance will be carried out in real time and saved in the system.

Dental office program

The dental office program allows improving the work of all employees, with the accounting of working hours. As a rule, all employees are on salary, but in addition to this, they also have percentages from additionally provided services. Thus, the system will display correct information on work activities with actual indicators of time worked and services provided, subsequently calculating wages. The unified information system provides for the optimization of the working hours of specialists, providing up-to-date information on previous courses of treatment and actually provided services to the client. All structural divisions will be united in a single system for convenient provision of up-to-date information.

For example, the radiology department can attach X-ray images directly to the system, notifying about readiness. Laboratory rooms will also report about the readiness of test results and attach data to the questionnaire of a particular patient. The software provides for work with graphic images and with files of any other type. The program provides for accounting of goods and medicines for dental clinics. Thus, when expenses, it is possible to display a certain amount of medicines spent on a patient or at the request of a doctor. It is also possible to sell medicines and consumables, with inventory management through the use of high-tech warehouse equipment. You can learn more about the software, its capabilities, by visiting the official website and consulting with specialists. The test version will help you test the utility yourself.