Automation of housing and communal services

Automation of housing and communal services

Automation of housing and communal services is carried out using modern, smart systems that help in management, control and accounting. In fact, the work of housing and communal companies is sometimes underestimated. In fact, housing and communal organizations monitor the consumption of certain resources, controlling the supply, settlements and mutual settlements, creating a comfortable and favorable sphere for the life of utility workers. It is necessary to control work processes constantly, promptly responding to consumer requests, as well as eliminating difficulties that arise during breakdowns and disconnections of water supply, electricity, gas, etc. Accordingly, old methods for management are no longer suitable; a modern, automated solution is required that optimizes the work resources of the company's employees. The only solution is an individual approach and the selection of an appropriate utility that meets all parameters of your business. To select such a program, it is worth spending a lot of time and effort. When monitoring, one of the best utilities is immediately highlighted, in an affordable price segment and wide functionality, with unlimited possibilities suitable for any field of activity. The Universal Accounting System application is one of the best programs that allows you to secure your business, build competitive relationships, automating work processes on a daily basis.

Automation in the housing and communal services sector

Automation in the housing and communal services sector involves constant monitoring, accounting and management. Automation allows you to achieve the desired level of service, competently maintaining a database of consumers. The software allows you to automate the management process using interaction with various types of equipment and synchronized work devices. The application implies automation of work processes, monitoring the activities of each specialist, keeping records of work tasks, with the time worked. Accrual of wages of employees is carried out during calculations based on actual indicators, taking into account the subsequent analysis of the quality and speed of interaction with clients, processing of applications, etc. Each employee will be assigned an account, which is formed during registration. Login to the system is performed by specifying the login and password from the account, clicking on the shortcut on the desktop. The application provides for analysis of the work activity of each specialist, allowing or restricting access to the application. Thus, the application maintains the safety of information data in complete confidentiality, delimiting access rights between users based on their job position. It is also possible to track the location of employees performing work outside the office, giving additional instructions when receiving new requests from consumers.

Smart housing and communal services

Smart housing and communal services provides for prompt interaction between company specialists and consumers. For this purpose, each user must register in the system, consumers in their personal account on the website or in the mobile application. After registration, consumers can see the status of applications, news, notifications, receipts and payments. Through the application, it is possible to exchange messages in the chat with specialists. The configuration parameters of the application are customized. In the application, users can select their native language and an additional one for interacting with clients. Also, for more productive work, a choice of a desktop wallpaper is available, changing it at least daily at will. In the application, such tools will be selected in a personal form. Through the smart housing and communal services system, it is possible to remotely control equipment; video surveillance and intercoms, gates and barriers, read readings from metering devices, etc. The application is designed to automate housing and communal services when providing services to consumers, timely completing tasks, preventing emergency situations. The software ensures transparent and efficient operation of the housing and communal services. All processes are performed via a high-quality Internet connection.

Smart city housing and communal services

Smart city housing and communal services ensures efficient use of resources for electricity, water supply, automating the supply and removal and calculation of metering devices, facilitating the work of employees in this area, eliminating human error, conveniently performing control from a personal account and services. In the application, all information on consumption will be reflected in a separate table, displaying indicators in reporting documentation for analysis. Thus, it is possible to analyze consumption for a particular period of time. In the task scheduler, it is possible to configure automatic reporting, data backup, automatic sending of notifications and receipts. Thus, it is possible to reduce the workload of specialists, focusing on more important tasks. The formation of documentation and reporting, with subsequent saving, printing is performed in the system automatically. If necessary, employees can generate any document, automatically filling in the required fields with the transfer of information from various media. The register will save the number and date, information on the employee. The system will control data on all metering devices, reflecting information on operation, replacement and warranty.

Program for automation of housing and communal services

The program for automation of housing and communal services improves the work of all departments. The exchange of information data between employees is available via the local network, taking into account the synchronization of departments and work devices. The program provides the ability to interact with consumers of utilities, providing important information via SMS, Email, WhatsApp mailings. The mailing will be made to notify about consumption, processing and status of the application, changes in tariffs and emergency repair work. It is supposed to accept requests and customer reviews, with assessments for the services provided, analyzing the activities, the level of qualification of specialists.

Also, via messengers, it is possible to receive applications that will be reflected in the database for sequential processing and display of the status in the application. The software is equipped with modern methods of management and interaction, control and accounting, analytics. The built-in PBX telephony function provides an answer to the client's call with an already preliminary display of information on the specialist's screen. The answering machine also helps in receiving applications and consulting consumers on the most pressing issues. The program's capabilities are limitless, while interaction with various devices, reading devices, etc. is assumed. When working with document flow, it is envisaged to send materials by mail or sent to print, integrating with printers of any model. In addition, it is envisaged to use large-scale maps that provide exact addresses of housing and communal services departments, but also plot routes with a more convenient direction.

CRM for automation of housing and communal services

The automated CRM program for automation of housing and communal services provides convenient and effective maintenance of the client base with detailed information on collapses, utility consumption indicators, mutual settlements, with the personal account number, address, contact information. The application does not provide for the occurrence of errors, working properly on an unlimited number of working devices. Intra-organizational control is also available when reading video recordings from surveillance cameras. The implementation of settlement operations is carried out by an electronic calculator, which, according to specified algorithms (tariffs for certain types of services), will calculate the final cost reflected in the receipt. All information on financial turnover, accruals, will be reflected in accounting, which is elementary simple when integrating the program with 1C accounting.

All work processes will be automated, simplifying daily activities for employees. There is no longer a need to call each utility worker, manually enter meter readings, make calculations that are not always correct due to the human factor. The automated utility provides fast input and output of information, using modern solutions with a smart approach. To evaluate the capabilities provided by the developers of the USU company, you must immediately go to the company's website, analyze the modules and tools provided, watch the video review, while asking any questions to consultants at the specified contact numbers. Installation of the demo version takes a minimum amount of time, while not requiring a single penny, being completely free. We express our gratitude in advance for your interest and trust.