CRM for a microfinance organization

CRM for a microfinance organization

Automated CRM systems for microfinance organizations provide well-established control over cash flows with maintaining a client base and preparing documentation. Using a specialized program, you can transfer work with papers and issued loans to an automatic electronic format, displaying all stages of work activities. The main and automated software is available to keep records and manage an unlimited number of microfinance organizations, which can be combined into a single network. A universal CRM system for a microfinance organization will be individually selected, taking into account certain requirements for development due to the missing complex for implementing high-quality management, control, analytics and accounting. I would like to suggest that you consider a specialized new generation program from the Universal Accounting System company. The software, in comparison with similar offers, is distinguished by its multifunctionality, efficiency and automation of work processes with an affordable pricing policy and a complete absence of additional monthly investments of funds. In a single system, you can manage an unlimited number of microfinance organizations, combining all structural divisions together for convenient teamwork. The program is launched from a shortcut on the desktop after installation on working devices.

For each working device, it is necessary to purchase a separate licensed version of the program, individually registering each user. The need to enter the registration data of each employee is the subsequent analysis of work activities and the reflection of general monthly indicators when calculating wages. The software will control all work processes, including the information provided to users, depending on the level of access based on work activities. Thus, during daily work, unnecessary information will not interfere with the work processes of employees of a microfinance organization, also protecting confidential data from leakage. The program assumes the transition to a single format of internal work and interaction between departments, locally connecting all working devices for the exchange of information data. There is no longer a need to maintain paper forms of documentation, promptly and efficiently implementing all processes in electronic form.

Thus, there is no need to waste additional time on entering information, given the prompt formation of the necessary materials using digital templates with automatic filling, by moving materials from any sources. The program supports various file types and graphic images used in the course of the application. In the automated computer system, the level of manageability of any business activity increases, ensuring the creation of a single flow of information data with storage in the cloud storage. Users have access to the necessary working materials using the built-in electronic search engine. For greater safety, systematic backup of data is provided, taking into account the autonomous execution of specified operations, when specifying the terms of the operation in the task scheduler. The software allows you to avoid confusion and confusion with the registration of existing data. Thus, if information on clients, loans, collateral and other information is already in the database, then there is no need to re-enter the data.

CRM for MFIs

The universal CRM system for MFIs is publicly available, suitable for user capabilities without special skills of each employee. The application allows you to automate the process of accounting for the work of the workforce, displaying data on the general analysis of the work performed, with a general account of the amount of time worked and processed loans. Based on these indicators, wages will be calculated. The software interface is a set of necessary functionality that provides a solution to emerging issues. Each user will be able to customize the discounts of configuration parameters for themselves, when choosing different options for the design of the desktop, the presence of 96 languages, into which the program can be translated, taking into account the provision of foreign clients.

The directory provides for the registration and storage of information data with a list of clients and employees, setting up algorithms for calculating credit risks. For more convenient and high-quality work, remote control is provided within all departments, using video surveillance in real time. In the modules section, it is possible to carry out online transactions, register new clients, calculate loan amounts, draw up documents and print them. The software provides for maintaining a separate CRM database for MFIs by clients, reflecting contact information, history of requests and issued loans in cards, attaching scans of documents and invoices. If information on the client is already in the database, then there is no need to re-enter the information, issuing a new loan through the selected client and making additions to the collateral. It is also possible to classify clients, dividing them into groups. In the software database, it is possible to analyze the history of lending from the very beginning of the organization.

Buy a program for MFO

Buying a program for MFIs has become even more affordable, providing a wide range of market offers. Before buying a program for a microcredit organization, it is worth familiarizing yourself with all the applications, analyzing the functionality that suits your business, taking into account the shortcomings and the possibility of making adjustments to improve work processes. Also, to be sure of the correct choice of specialized software, free installation and analysis of the functionality of the utility in a test form is provided. The software provides the ability to combine all departments, working online. Differentiation of the status by color allows you to conveniently combine work processes. For example, when a manager issues a new loan, the information will also be displayed to the cashier, who will see the amount to prepare for issuance. When the cashier prepares a certain amount of money, the status color will change so that the manager can complete the operation. The accounting department will also record information on the preparation of the necessary documentation.

Documents and reports are generated electronically using templates with automatic numbering and dating. The universal system provides an analysis of data on loans, current and overdue. When applying for a new loan, select the add command with one click of the mouse and fill in the required fields for registration. Everything is also elementary simple here. Some fields will be filled in automatically by the application, and the rest can be quickly displayed when selecting a client from a single CRM database, indicating the amount of collateral, interest rate, attaching scans of documents and capturing images directly from a web camera. Payments can be made daily or monthly. When working in one national currency, there will be no difficulties with the calculation. When specifying a foreign currency in the system, according to the specified algorithms, calculations will be made taking into account the change in the exchange rate. The contracts with clients will also indicate information on the change in the exchange rate at the time of making payments and payment in the national currency, taking into account the recalculation. Thus, with an increase in the rate, the microfinance organization will always remain in the black. All algorithms of the software will work flawlessly. Therefore, it is necessary to purchase a program for microfinance organizations.

The system of work of microfinance organizations

The MFI work system provides an automated mode with various banking organizations, applications and additional equipment. In the system, the work of the MFI will become better and more qualitative. The software provides automatic filling of the cash receipt order when paying off a loan to clients with the subsequent formation of an agreement to extend the loan. By means of an automated system, it is possible to analyze and calculate the amounts of income and expenses for any period of time, providing up-to-date information in diagrams and graphs to management. The application also provides the ability to use four ways of interacting with clients, providing up-to-date information. Thus, when sending SMS, Email, WhatsApp and Viber messages, it became possible to provide up-to-date information to borrowers about debt, terms of the loan agreement, advantageous offers, etc. using voice and text notifications. Automated accounting is also possible when integrating the application with the 1C system. In addition to analyzing, monitoring and managing loans, the application also provides for accounting of the organization's expenses, displayed in the "Money" module. Thus, it is possible to see the profit of a microfinance organization for any period of time.

The software also provides control over loan amounts, in case of late payment, providing for the accrual of penalties. Through analysis, it is possible to identify regular solvent and problematic clients. Regular clients with a clean history can receive discounts and write off penalties. Do not neglect the opportunity to automate daily work processes, rather go to the site, where you can get to know the application better, read customer reviews, select modules and tools, and consult with specialists.