Database for service center

Database for service center

A database for a service center is a collection of data on all existing clients of a specific institution. Databases can also be formed by other categories: suppliers, spare parts, consumables, employees. This is one of the important elements that allows you to easily manage information. Previously, they looked like lists, often kept manually, but with the development of modern technologies, the formation is carried out through accounting programs.

Service center - database

Service center - the database can be implemented most effectively through the USU software. Let's consider the platform's capabilities in more detail.

Working with the client base is easy and fast. You will be able to maintain client cards with contact information and full details of the process. Ultimately, you will have a history of requests and repairs for each client. You can send notifications about the readiness of an order or the need for service directly from the system.

Base for service center

The service center database is connected with the management of applications and orders. They reflect data taken from the database, for example, the customer is determined. In the USU, you can edit and close applications for repair or maintenance. You can also work with application statuses. You can define your own unique values: accepted, in progress, completed, closed, and so on. With a large influx of clients, you can automatically assign applications to technicians.

Database program for service center

The service center database program helps with work on spare parts and equipment. In the system, you can register all incoming equipment with maximum detail and fixing of defects, you can even attach a photo. Then you can keep track of spare parts, control availability in the warehouse and balances. For each order, you can calculate and include data in the invoice. You will be able to record the history of the use of spare parts in repairs.

Service center database

The service center database can be segmented to determine priority clients. The UCS can be used to plan and manage work. It is also possible to assign tasks to masters and monitor deadlines.

The system allows you to create work schedules for employees and monitor the workload and productivity of craftsmen.

Download database for service center

The USU system is designed to work with different types of document flow. For example, after providing services in the system, you can automatically generate a certificate of work performed. If you need to issue an invoice to a company for non-cash payment, this can be easily provided by the software. For individuals, you can easily generate a receipt. If necessary, the program can store scans of documents and photographs of equipment. You can download a database for a service center in the trial version of USU.

Buy a database for a service center

Finances are important for any business and through USU you can build effective management of them. In the program you can keep records of payments on applications, maintain cash and non-cash payments, generate reports on income and expenses.

The platform makes it easy to analyze the performance of employees, generate reports on completed work and requests, and keep statistics on repairs, income, and workload.

The USU program has functions for integration with equipment and other services. For example, you can connect integration with communication services and provide information support to clients via SMS, email, and messenger messages. This way, you can deliver notifications to clients about the status of an application.

With appropriate integrations, online payment can be provided through external systems. The software can be equipped with functions for collecting data on feedback and reviews from customers.

The USU has access rights delimitation for employees to increase responsibility for actions taken in the program. You can order data backup capabilities. You can buy a database for the service center by creating it through the USU software.

We are ready to provide you with detailed advice during an individual presentation. Check out additional information on our website. You can order the development of a mobile application from us. Universal accounting system - excellent opportunities for professional accounting.