CRM for a repair shop

CRM for a repair shop

CRM for a repair shop is software developed specifically for managing service centers and workshops. Using the program significantly simplifies the work, allows you to focus not on registrations, payments and other routine matters, but on contact with the client and direct work. This is especially important when the master and the receiver and the cashier are in one person.

Our company invites you to consider the possibility of working through the USU software solution. We have studied the repair sphere of activity and developed a system for optimizing processes. In addition, working with us, you get transparent and modern accounting. Let's consider the main features in more detail.

CRM for a workshop

CRM for a workshop will help you work with a customer base. You will be able to store information about customers: contacts, repair history, preferences and other information. Through the system, you can track repeat requests, segment customers by types of services.

The program will help to effectively manage orders and applications. This includes: accepting applications (phone, website, social networks), assigning order statuses (accepted, in progress, completed), accounting for the history of each order.

CRM system for workshop

A CRM system for a workshop with a large scale of activity will help in managing employees and the tasks assigned to them. Through the software, you can register the assignment of tasks to masters and monitor the execution of work and time. The program allows you to evaluate the productivity of employees and collect feedback on their work.

CRM system for repair shop

When carrying out repair work, consumables and spare parts are required, and some workshops even provide for their sale. A CRM system for a repair workshop will help organize professional warehouse accounting and work with consumables and spare parts.

The program makes it easy to keep track of spare parts and consumables. During standard repair work, you can implement automation of writing off spare parts by orders. The smart USU system can even notify you of the need to replenish the warehouse when consumables are depleted.

Download the program for the workshop

The program allows you to manage financial accounting. First of all, you will be able to generate invoices and certificates of work performed and maintain other types of documentation. The USU system will help you control payments. For example, you will be able to work with prepayment (control the balance of cash deposits) and debt.

You will be able to generate various reports, for example, on revenue. This way you will be able to determine the average bill, the most popular services, and so on. Expense data will help determine how profitable the activity is, whether it justifies the investment. You can download the program for the workshop in a trial version from our website.

Buy a program for the workshop

The program will help you work with marketing and communications. This is very important for any business. It is very important to know what advertising to invest in. We will provide you with the ability to evaluate each channel. Through the software, you can implement sending notifications to customers, for example, about the readiness of an order or reminders about other events.

The system easily integrates with various communication services, which means that without leaving the workspace, you can send SMS or email for promotions and special offers. You can also use other channels.

When implementing loyalty programs, you will be able to apply any discounts or bonuses to the accounting of services or sales. You can buy a program for the workshop from the USU company.

Buy CRM for a workshop

We have equipped the software with various reports and analytics. You will be able to evaluate the workshop load, revenue, costs and profit data. You will have statistics on repair types and frequency of requests. Integrations and mobile access are also available to you, instead of a network connection, you can use cloud-based work. You can buy a CRM for a workshop at any time convenient for you, send a request.

Integration with cash register systems and accounting is also available to you. In USU, you can conduct independent accounting: record expenses, income, calculate wages, etc. We are ready to do more for you, we invite you to a presentation on the capabilities of the software.